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Novotel Sheffield Centre

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Novotel Sheffield Centre
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1,399 Reviews from our TripAdvisor Community

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Showing 1,360: English reviews
Reviewed August 30, 2014 via mobile

I have just come back from a one night stay at the novatel and I was shocked at the standard of the hotel . The rooms are dirty the carpets are stained. The bathroom drains smell, the hotel is in great need of a deep clean!!! I would rate this hotel as a 3 star at best . One saving...

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Helpful?
Thank phillip M
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this review

Dear phillip M, I am sorry that on this occasion you were disappointed with your stay at. I treat all feedback with the utmost seriousness and am currently investigating your feedback. Feel free to call me on 01142781781 or email me on h1348-gm@accor.com to discuss this further. Kind Regards, K Ikulayo General Manager

Nottingham
Reviewed August 30, 2014

Book this in advanced for 3 of us as we where attending our graduation ball. Really happy with the service, the staff where really friendly from booking to checking in. The hotel was really clean and modern and right in the center of Sheffield. The room was really clean and of a good standard for a 4 star hotel, the...

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Helpful?
Thank Natalie S
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this review

Dear Scottys1, Thank you very much for your review. I am delighted that you enjoyed your visit to the Novotel Sheffield Centre. I look forward to welcoming you back soon. Kind Regards, K Ikulayo General Manager

Harpenden, United Kingdom
Reviewed August 26, 2014

Prior to my stay I rang up the hotel to ask if they could do me a gluten free breakfast and they said it shouldnt be a problem. On the day I just notified the waitress and within 10 minutes a freshly prepared (separately cooked) breakfast arrived. I didnt even have to explain why I couldnt just take the gluten...

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Helpful?
Thank HMetcalfe1
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this review

Dear HMetcalfe1, Thank you for your comments. I am pleased to see that the team reacted very positively to your request for a gluten free breakfast. Glad you enjoyed your stay and I look forward to your next visit. Kind Regards, K Ikulayo General Manager

Manchester, United Kingdom
Reviewed August 24, 2014 via mobile

I have stayed in a few novatels and ibis hotels as they take dogs I must say this is the best one. I came to Sheffield to see friends and took very sick on my 3 rd night I ended up in hospital I was very worried as my little dog was in the hotel I rang the hotel to...

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Helpful?
Thank 252hendrix
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this review

Dear 252hendrix, I am pleased that you had such a nice time at the Novoyel Sheffield Centre. Our goal is to make all our guest comfortable and I am sure Karen enjoyed looking after your pet dog. Thank you for your feedback and we look forward to your next visit. Kind Regards, K Ikulayo General Manager

Reviewed August 20, 2014

Travelled by train from Edinburgh. Novotel very close to train station no need to catch cab easy walking distance. Staff very welcoming, we upgraded for our stay there was no pressure to do so. Room very comfortable and plenty of space. We had meals in the restaurant, very good value and the service was excellent. We did eat out one...

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Helpful?
Thank Pam B
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this review

Dear Pam B, Pleased to see you had such a nice time at the Novotel Sheffield Centre. Thank you very much for your comments and we hope you will come back to visit soon. Kind Regards, K Ikulayo General Manager

Oxford, United Kingdom
Reviewed August 20, 2014

Before I start I would like to point out that I normally lodge in budget hotel, inns, B&Bs and I love camping, therefore I am not a very squeamish person at all; this time I decided to go for a higher end accommodation only because also my parents and some other friends were coming over. Despite being very adaptable in...

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Helpful?
Thank Unemigrato
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this review

Dear Unemigrato, Sorry to hear that you were disappointed with your experience of the hotel. I have looked into this and communicated with you directly. I hope we can welcome you back in the future and thank you for your feedback. Kind Regards, K Ikulayo General Manager

Reviewed August 19, 2014 via mobile

I visited the hotel for afternoon tea a couple of months ago for which was fantastic- large selection of cakes, sandwiches and scones. However I bought another voucher deal for the same price and attended on Saturday and was extremely disappointed. Fewer sandwiches and only 2 un-appealing cakes!! Definatley not worth the money at voucher price never mind full price!...

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1Thank Brooktini21
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this review

Dear Brooktini21, Thank you for posting your thoughts here. I am very surprised and sorry that your return visit to us was not as good as the previous one. Our Events Manager will contact you directly to discuss you visit in order to see what went wrong. I do hope you will visit again. Kind Regards, K Ikulayo General Manager

Chester, United Kingdom
Reviewed August 17, 2014

We booked the hotel 8 months in advance and arrived Saturday tea time after a drive from Skegness with wife and 8 yr old and 6 month old. Great location in the centre of Sheffield and car park did state the tariff as we entered at the barrier of £12 overnight. I thought I would chance it at competitors and...

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Helpful?
Thank swarbs59
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this review

Dear swarbs59, Thank you for your review. I would like to first of all say how sorry I am that your baby's bottles could not be sterilised - the microwave oven going out was not expected. We probably should and could have found a solution for this. The Hotel parking prices, we feel are reasonable; I am not certain where...

London
Reviewed August 17, 2014

Review collected in partnership with Accorhotels.com
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Thank A S
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this review

Milton Keynes, United Kingdom
Reviewed August 14, 2014

The hotel is clean and well appointed, though the bathroom configuration with a separate, not very modern loo might put some off. The bed was very comfortable and the room well equipped. The free wifi is pretty unusable for anything except picking up email - you can't use iplayer if you can't find anything to watch on the TV. There...

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Helpful?
Thank Tregarthas-on-tour
Novotel Sheffie... C, General Manager at Novotel Sheffield Centre, responded to this review

Dear Tregarthas-on-tour, I appreciate your taking time to tell us about your stay at the Novotel Sheffield Centre. You are correct that the free wifi is mainly for emails and not for streaming etc. We do offer the higher speed wifi for a small charge or complimentary in our Executive rooms and we are also pleased to help with acquiring...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
An AA 4 star New Generation Novotel in the city centre, a few minutes walk from the train station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and the Peak Districtare a short drive away. Offers 144 newly refurbished superior en suite rooms, Elements restaurant, bar, heated indoor pool and 7 meeting rooms. Non smoking throughout. Guests have free use our pool, steam room & gym. Limited onsite pay parking available. ... more   less 

Additional Information about Novotel Sheffield Centre

Address: 50 Arundel Gate, Sheffield S1 2PR, England
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range: $72 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sheffield Centre 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Novotel Sheffield Centre Hotel Sheffield
Accor Sheffield Centre
Sheffield Novotel
Hotel Style:
#2 Green Hotel in Sheffield
#6 Luxury Hotel in Sheffield
#12 Family Hotel in Sheffield
#13 Business Hotel in Sheffield
#16 Romantic Hotel in Sheffield
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Sheffield Centre staff and other travelers.
23 questions
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Questions? Get answers from Novotel Sheffield Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We requested to be facing away from traffic which was ideal as it was busy.”
 of 5 bubbles charliebriggs96, 2 weeks ago | Read review
“Views aren't great, odd number rooms marginally better but overlooking busy road.”
 of 5 bubbles cal999, Jan 16, 2017 | Read review
“Room on the higher floors have good views”
 of 5 bubbles NNeepa1, Jan 4, 2017 | Read review
“all rooms are pretty sound proof”
 of 5 bubbles 452jonl, Jan 2, 2017 | Read review
“over the winter gardens is lovely.”
 of 5 bubbles triciac644, Dec 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question