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Malmaison Reading

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891 Reviews from our TripAdvisor Community

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Showing 877: English reviews
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Reading
Reviewed 3 days ago NEW

My wife and I stayed here for a night away and it was a great experience. David Somner along with the rest of the team were lovely to deal with from booking to checking out. The room was a good size and particularly the bathroom highlighted the luxury feel of the room and the hotel overall. Food was amazing and...

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Thank jamesoT5552ON
england
Reviewed 6 days ago NEW

Pros: - 1 minute from Reading station!! - super close to where i wanted to go on this ocassion - amazing breakfast, great chefs - a must try Cons: - room so dark, tried to get the lights to switch on for ages, only then realising there was no such switch - perhaps have a dimmer if you want a...

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Thank trippyEngland
United Kingdom
Reviewed 1 week ago

Overall a lovely hotel with pleasant staff. A list of pros/cons below- Pros: -Good city centre location -Lovely rooms -Great breakfast Cons: -Slow check-in -No onsite car park (one nearby) -No points / membership rewards

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Thank PraSat02
Marie W, General Manager at Malmaison Reading, responded to this review

Dear PraSat02, Thank you for taking the time to review your stay. We really appreciate the feedback in your review. I'm pleased you felt we had lovely rooms with great breakfast. I will however speak with reception and make sure we provide an efficient check in so that it doesn't feel slow. I will also feed your comments to the...

Reviewed 2 weeks ago via mobile

We visited Malmasion for afternoon tea to celebrate a 40th birthday. The staff were friendly and helpful. The food was absolutely delicious. All facilities were clean and beautiful. Highly recommend. I will definitely be returning.

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Helpful?
Thank SophieEastman
Marie W, General Manager at Malmaison Reading, responded to this review

Dear SophieEastman, Thank you for taking the time to review your Afternoon Tea. I'm pleased that you decided to visit us to celebrate a 40th birthday and that you felt the service to be friendly an the food delicious. We really hope you come and join us again for Afternoon tea. Kind regards Marie

London, United Kingdom
Reviewed 2 weeks ago

Good reception from the team. They were aware of our requests we had made online with the booking. Lovely ambiance in the hotel. Brasserie was quite bright for the evening meal in contrast with the rest of the hotel which had a warm and private atmosphere. Bedroom was very quiet despite being on the main road. Lovely touches in the...

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Helpful?
Thank missjohnsoncv
Marie W, General Manager at Malmaison Reading, responded to this review

Dear missjohnsoncv, Thank you very much for taking the time to review your stay. I'm so pleased to read your comments about your stay, especially about the service from the team. I am also pleased to read that James was able to offer a solution for your heating and sort you out a drink in the bar. We really hope...

Newton Abbot, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel is very convenient to the station on arrival the staff are very welcoming, check in is easy, the room are very good although for me a little dark, not the best lighting.... But the hotel bar area is excellent and trendy . The Brasserie is very good with a good choice of menu and breakfast in the morning...

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Helpful?
Thank Coolberryhawk
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Coolberryhawk, Thank you for taking the time to review our hotel. I'm so pleased to read that you enjoyed your stay with us, especially the comments about our Brasserie that we are very proud of. I note your comment about the lighting in the room, we are very soon to be having the rooms refurbished and will have better...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Check in easy, room size good, bathroom great. Overall I was really pleased for the price I paid (£85) that's until I tried to fall asleep. Mattress was old, hard and lumpy with metal springs, impossible to sleep on. If the hotel replaced the mattress, this rating would have been much higher rating

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Thank Bettina b
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Bettina, Thank you for taking the time to review your stay with us. I'm pleased to read that you felt that the room was good value, and you liked the bathroom. I'm really disappointed to hear that the mattress was not to your liking. Our mattresses are well within their lifespan, so I would be keen to speak with...

Reading, United Kingdom
Reviewed 3 weeks ago

All our top level executives go there (when they visit from New Jersey). But still, the drinks (hot and cold, are affordable). Very friendly staff, the interior is so well done, it makes you think you are in a James Bond film! Absolutely love this place.

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Thank AlBahati
Marie W, General Manager at Malmaison Reading, responded to this review

Dear AlBahati, Thank you for taking the time to review your stay with us. I'm really pleased to hear that you enjoy staying with us and that the hotel reminds you of James Bond - that's a new one on us! We look forward to welcoming you here again soon. Kind regards Marie

San Mateo, California
Reviewed 3 weeks ago

Good location as noted in other reviews, just opposite the train station. The good - the restaurant is good. The beds in the rooms are comfortable. The bad - everything else. A clue is that they charge you for your full stay at check in. Like they know after one night you would likely move to another hotel. Once you...

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Thank TheENTJ
Marie W, General Manager at Malmaison Reading, responded to this review

Hello The ENTJ, Thank you for taking the time to review our hotel. I'm pleased to read that you liked our Brasserie and you found the bed to be comfortable. I am very disappointed to read that you did not enjoy the rest of your stay. I would be very keen to speak with you regarding you stay, especially as...

Hyderabad, India
Reviewed 3 weeks ago

It was decent hotel as far as reading is concerned. Much better than Novotel next door, with nice maintained rooms. The advantage is that you area very next to the reading station and need not spend much for transport, which could be a minimum 6 pounds for a taxi. I would definitely recommend this hotel over others.

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Helpful?
Thank Uday K
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Uday K, Thank you for reviewing our hotel. I'm really please to hear that you would recommend our hotel and you found the location to be beneficial to you. We hope to see you again soon. Kind regards Marie

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Malmaison
Malmaison
Cuisines: British, French, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The brief encounter, that fleeting glance from across the platform, a longing to be with the one you shouldn't...Meet me outside the station at this gloriously converted rail hotel. You shouldn't have this much fun so close to Heathrow, but you will at Mal. You shouldn't find a train set in your room, or a bath big enough for two, for that matter. ... more   less 

Additional Information about Malmaison Reading

Address: 18-20 Station Road, Reading RG1 1JX, England
Location: United Kingdom > England > Berkshire > Reading
Price Range: $99 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Reading 4*
Number of rooms: 75
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Also Known As:
Malmaison Reading Hotel Reading
Malmaison Hotel Reading
Reading Malmaison Hotel
Hotel Style:
#4 Luxury Hotel in Reading
#6 Business Hotel in Reading
#10 Romantic Hotel in Reading
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Questions & Answers

Here's what travelers have asked, with answers from Malmaison Reading staff and other travelers.
7 questions
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Questions? Get answers from Malmaison Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 211 is the biggest room in the hotel!”
 of 5 bubbles missjohnsoncv, 2 weeks ago | Read review
“If you stay here, get a room on as high a floor as possible to get away from the loud bar music that plays late.”
 of 5 bubbles TheENTJ, 3 weeks ago | Read review
“Ours was a business meeting in the corporate meeting rooms”
 of 5 bubbles joannec561, 3 weeks ago | Read review
“stay in the hotel but not room 316 ;-p”
 of 5 bubbles 410gordonw, 3 weeks ago | Read review
“Maybe have a room at the back the hotel 202 was very quiet”
 of 5 bubbles ShirleyC582, Jan 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question