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Mercure George Hotel Reading

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Traveler (111)
Room & Suite (71)
Dining (4)
Overview
  • Excellent12%
  • Very good30%
  • Average34%
  • Poor14%
  • Terrible10%
Travelers talk about
“single room”(29 reviews)
“lovely building”(7 reviews)
“centre of town”(19 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Facilities for Disabled Guests
3 Star accommodation
All hotel details
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Rooms
Sep 4Sep 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (635)
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597 results
Traveler rating
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193
85
67
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LanguageEnglish
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75
177
193
85
67
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All reviewssingle roomlovely buildingcentre of towntrouser pressnespresso machinewould stay againsuperior roomtrain stationshort stayfull englishone night staycomfy bedriverside
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1 - 5 of 597 reviews
Reviewed 6 days ago via mobile

The hotel is well located in the hearth of Reading, but it's not definitely the right hotel for business trip. I have been absolutely unhappy with my room, firstly it was so hot, secondly it smelt really bad! Quality of room isn't properly for a...More

Thank msago91
Reviewed 1 week ago via mobile

I was given a ground floor dark comfortable room. Depressing gloomy small square windows but attractive Dickens silhouette prints on the walls. Comfy bed.Nespresso machine and tea/coffee facilities with kettle and Lotus biscuits. Can request more. Be warned. I booked a 7.30 am wake up...More

Thank Jilliana R
Reviewed 2 weeks ago

I had reservations about staying at this hotel having read the recent reviews, however I was very pleasantly surprised! The weather was very hot, and I contacted the hotel in advance to ask for a room on a lower floor and a fan, and upon...More

1  Thank Sharron H
Reviewed 2 weeks ago

Interesting place. Just needs customer service. Had no hot water for 3 days, asked front desk clerk if there would any type of compensation for the inconvenience, each time was told manager would contact me, never happened. Did not get a wake up call 2...More

Review collected in partnership with Mercure Hotels
Thank rickamick
Response from Stuart S, Front Office Manager at Mercure George Hotel ReadingResponded 2 weeks ago

Dear guest, I am sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. I can confirm we did have a problem with the Hotel boilers for 2 days, when a water pipe burst in...More

Reviewed 3 weeks ago via mobile

If you like sleeping in a sauna this is the hotel for you the top floor of the hotel despite being a maze is so hot it's tropical.There was a fan in the room (on a timer) and the windows have a restricted lock on...More

Thank gareth j
Response from Stuart S, General Manager at Mercure George Hotel ReadingResponded 3 weeks ago

Thank you for your recent review and can only apologise the hotel at this time does not have any air conditioning .Your willingness to share your experience is genuinely appreciated

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Details
Price range
$81 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$81 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (111)
Room & Suite (71)
Dining (4)
Questions & Answers
Ask a question
a n
December 3, 2016|
AnswerShow all 2 answers
Response from The_Hatwoods | Reviewed this property |
Hi. Its 11am.
0
Votes
Sean G
November 3, 2016|
Answer
Response from Rosemary H | Reviewed this property |
Yes , you get the ticket from reception at the hotel . Don't recall what it cost though , but less than full price .
1
Vote
gtcdac
September 8, 2014|
Answer
Response from StuartReading | Property representative |
The Mercure George has a special rate with Queens Road Car Park. The Rate is £6.50 for 24 hours. You go into the car park as normal and get another ticket from the hotel which gives you the rate on departure... More
3
Votes
Room Tips
"Room on lower floor."
Read review
"Make sure you get a low floor, the rooms at the top are known to be hot and uncomfortable. Stay away from..."
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"I stayed in Room 316 on the second floor nice big room"
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"If you have heavy luggage make sure you are on a lower floor as no-one helps you with your luggage"
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