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Travelodge Reading Whitley

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Travelodge Reading Whitley
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86 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Reading, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

We had a lovely stay but if you have an late check out,make sure you check with them and not the rude receptionist blonde and chubby girl but rooms were lovely and the room was quiet and the rest of the team was approachable and kind

Review collected in partnership with Travelodge

Helpful?
Thank Charleyy R
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Reading Whitley, responded to this review

Thank you for submitting your review of our Reading Whitley Travelodge. We're so sorry to hear of your experience with the reception team and we would like to reassure you that your comments have been passed to the hotel manager to ensure all team members are retrained in Customer Care. Please accept our sincerest apologies for the service you received.... More 

Reading, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 2, 2016

Our bath had stains in it and pubic hairs in it. The dusting of the room had not been done in days. There were stains on the wall near our bed. And the carpet had not been hoovered in days or at any time over out 2 day stay there.

Review collected in partnership with Travelodge

Helpful?
Thank Terry930
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Reading Whitley, responded to this review

Thank you for taking the time to review our Reading Whitley Travelodge. We are really sorry to hear that you had many issues during your stay with us. We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion. We have passed on your... More 

Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed August 1, 2016

Very basic rooms.The standards of cleanliness in terms of carpets and bathroom was very poor,although bed linen was clean.Also a smell of dampness in rooms.Overall the whole place looks tired and in need of upgrading.

Review collected in partnership with Travelodge

Helpful?
Thank shahida552
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Reading Whitley, responded to this review

Thank you for submitting your review of our Reading Whitley Travelodge. Your feedback is greatly appreciated and we would like to apologise that your room was not cleaned to our usual high standard. We will be sure to pass your valuable comments to the hotel to ensure that the service we provide improves. May we thank you again for your... More 

Hereford, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 24, 2016 via mobile

We stayed here with 2 adults and a baby. We said this when booking. When shown to our room there was no cot but two extra beds made up. Luckily we had our own travel boy with us. The room smelt awfully of damp. When I complained I was asked to wait whilst they checked another room. This took ages.... More 

Helpful?
Thank Bridgetvs
TravelodgeUK, Adele from The Social Media Team at Travelodge Reading Whitley, responded to this review

Thank you for submitting your review of our Reading Whitley Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us with your review via our website so our customer service team can investigate your visit with the hotel. Thank you again for posting your... More 

Yorkshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2016

Very friendly staff , lovely beds so comfortable too , well presented hotel, out standing disabled parking places . the staff were very helpful and very polite , with lots of knowledge , very eager to help you

Review collected in partnership with Travelodge

Helpful?
Thank Deborah H
Douglas, Isle Of Man
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 15, 2016

On our recent trip back to Reading we stayed in this Old Faithful Hotel, one we have used many times. Our previous trip to Reading we had an unexpected and not a great expectation!! In a Reading Hotel, however this Hotel is dependable, easy to find, clean and comfortable.

Review collected in partnership with Travelodge

Helpful?
Thank Stubai99
TravelodgeUK, Remy from the Social Media Team at Travelodge Reading Whitley, responded to this review

Thank you for your review. We are so pleased to learn that your stay was overall positive. We will be making the hotel aware of your comments and we do hope you stay with us again in the near future. More 

Sarstedt, Germany
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 12, 2016 via mobile

A standard Travelodge. Reasonable prices for a good nights sleep. No frills service. Friendly, helpful staff. Free parking. Would be better if the shower head could be moved. Not very good for tall people.

Helpful?
Thank frank3357
Cardiff, United Kingdom
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

It's a Travelodge. Don't expect anything fancy because you won't get it it, and that means it can be poor value. However, it's functional, and we slept well. Rooms are a decent size. There's a snack and drinks vending machine in the foyer. It's next to a pub/carvery, although we didn't go in there. It's about an £8 taxi use... More 

Helpful?
Thank Simon_Hiscocks
TravelodgeUK, Adele from The Social Media Team at Travelodge Reading Whitley, responded to this review

Thank you for taking the time to share your experience with us. Feedback is really important to us and detailed comments like yours will help us in improving our services. We will ensure our hotel team receive a copy of your review and we do apologise for any disappointment that has been caused on this occasion. More 

Ferndown, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 4, 2016

Very comfortable stay, easy access to M4 motorway, and pleasant, helpful staff. As we were staying to visit the Henley Royal Regatta for 5 days, this hotel gave us exceptional value for money. I wish the free wi-fi was accessible for longer, but the nearby pub was useful!

Review collected in partnership with Travelodge

Helpful?
Thank Deoxlade
TravelodgeUK, Niki from The Social Media Team at Travelodge Reading Whitley, responded to this review

Thank you for this review. It is a real pleasure for us to see our efforts being appreciated by valued guests such as yourself. We strive to provide a positive experience and are happy to see this was the case. Thank you for taking the time to write this review and we do hope you will choose to stay with... More 

Cardiff, United Kingdom
1 review
1 of 5 stars Reviewed June 19, 2016

A night involving noise, drunken guests, police and a knife outside your door with a police guard and a total absence of staff, is not the good nights rest expected! The first contact with staff was when we were asked wether we had enjoyed our night before cancelling our second night. Staff seemed to be totally oblivious to the nights... More 

Review collected in partnership with Travelodge

Helpful?
Thank 203juliann
TravelodgeUK, Adele from The Social Media Team at Travelodge Reading Whitley, responded to this review

Thank you for submitting your review of our Reading Whitley Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us with your review via our website so our customer service team can investigate your visit with the hotel. Thank you again for posting your... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Accessible rooms
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking

Additional Information about Travelodge Reading Whitley

Address: 387 Basingstoke Road | Whitley, Reading RG2 0JE, England
Location: United Kingdom > England > Berkshire > Reading
Price Range: $62 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Reading Whitley 2*
Number of rooms: 113
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Also Known As:
Travelodge Reading
Travel Lodge Reading
Reading Travel Lodge
Reading Travelodge
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