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pentahotel Reading

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2,088 Reviews from our TripAdvisor Community

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Showing 2,016: English reviews
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London, United Kingdom
Reviewed today NEW

We had a room that was situated next to a very noisey group of people which caused a lack of sleep. We called down to reception in the early hours but no response. We did want to stay for the Sunday 3pm check out but opted to jst head home for some rest.

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Helpful?
Thank Gemma L
Hook
Reviewed yesterday NEW

Fantastic 2 night stay, staff very welcoming and freindly. The foyer area had a wonderful bar area and great relaxed seating area, we loved the bar and and made the most of it. The room facilities were great, everything could wish for with free toiletaries, free movies, room service, 24hr pizza at reception. Shower was great and the overall finish...

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Helpful?
Thank Leeroy H
Penzance, United Kingdom
Reviewed yesterday NEW

Great hotel and great staff. Good location. Food a bit pricey and limited menu but quality was high. My main frustration was the Wi-Fi. Absolutely abysmal - seems like standard con to get you to buy an upgraded service at a stupid price. Shame this practice still exists. There were some issues with lifts that they also need to fix...

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Helpful?
Thank Hunny_Munster
ph_Reading, Front Office Manager at pentahotel Reading, responded to this review

Thank you for your kind words about our team. I'm sorry you experienced trouble with the lifts. Thankfully we have them both lifts in working order again now. In regards to the wi-fi, we are in the middle of changing our internet provider, unfortunately this has not been resolved yet. Please accept my apologies for this. We hope to welcome...

Reviewed yesterday NEWvia mobile

Impressive, spacious reception/bar/lounge area. Looks and smells clean and all staff are friendly and helpful. Room was spotless and comfortable and the bed was huge and very comfortable. Beers went down a bit to well! Will be making a return visit in June for the Mrs' birthday for definate!

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Helpful?
Thank Meach82
ph_Reading, Front Office Manager at pentahotel Reading, responded to this review

Wow! Thank you for such a fantastic review. It's great to see you have made use of our 24 hour bar and pentalounge. It means a lot to the team to know our guest have enjoyed their stay so I will sure to pass on your lovely feedback. It's great to see your already coming back and I look forward...

London, United Kingdom
Reviewed 3 days ago NEW

Stayed a the Pentahotel the weekend of the 17th to 19th Feb with my partner and we loved it. Everything went smoothly. Got in contact with the property prior to arrival as I had a few requests and the lovely Operational Manager Steve took care of everything. I personally found this property refreshening. Being I have been working in the...

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Helpful?
Thank Anuska
ph_Reading, Front Office Manager at pentahotel Reading, responded to this review

Thank you for such an amazing review! I'm glad to read we were able to look after your requests prior to your arrival and will pass on your kind words to Steve. We do like to be a bit different from the norm here at Penta so it's great to read you enjoyed our quirky lounge area and bar. We...

Peacehaven
Reviewed 3 days ago NEW

Very nice inside, Wi-Fi is like 3rd world, super slow (0.2mb upload and download). You can pay £4 for an hours worth of good connection, other hotels in area don't charge for this. TV doesn't support HDMI from laptop, room is nice, two singles pushed together with 2 single duvets, shower was OK, no good if your 6ft8 like me...

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Helpful?
Thank samcN7049HO
ph_Reading, Front Office Manager at pentahotel Reading, responded to this review

Thank you for taking the time to write your review. I am sorry that you have experienced troubles with the HDMI connection and air con. All of our rooms should support an HDMI connection through a laptop. Please be assured that our maintenance team have been informed and will take action. Kind regards, Amber Dixon

Birmingham, United Kingdom
Reviewed 3 days ago NEW

Poor choice of restaurant food, particularly healthy food and the meals are expensive. Parking is not ideal when having to walk a distance to a multi-storey car park. Gym needs lower dumbbell weights, the lowest is 6kg which is too heavy for women in particular.

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Helpful?
Thank debbiejaynes
London, United Kingdom
Reviewed 6 days ago NEW

Very good place to stay in Reading!! We have staid there on weekend and I can say there is the perfect location close to town center, stylish and modern venue with friendly and helpful stuff. The breakfast on Sunday morning was great as well. One more fantastic bonus for our stay was lazy check-out option at 3pm on Sunday which...

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Helpful?
Thank VisitUK_London
ph_Reading, Manager at pentahotel Reading, responded to this review

What an amazing 5 star review, thank you. I am so pleased to read that you had brilliant stay in all aspects. Great to read you made the most of our 3pm check out on Sundays too, it's a really great addition to the weekend. We hope to see you back again soon. Best wishes Steve & the penta Team

Farnham, United Kingdom
Reviewed 1 week ago

Excellent Value on a Saturday night. Staff very helpful - Member of staff walking past vending machine on 6th floor at 2.30am when our crisps got stuck - he immediately went and fetched keys, retrieved crisps and delivered to our room!!

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Helpful?
Thank carolyn119
ph_Reading, Manager at pentahotel Reading, responded to this review

Thank you for your amazing 5 star review. I believe you were looked after by Adrian, one of our new night Guest Service Agents. It is great to read that Adrian looked after you so well, I will be sure to pass on your lovely comments. We hope to see you back again soon. Best wishes Steve & the penta...

Pontyclun
Reviewed 1 week ago

I would love to give this a 5 star review but seeing as i didn't have breakfast, there is a major part of the service I haven't tried :) all in all tho the hotel was a really nice place to stay. rooms were large and very clean with everything you could need during your stay. the lobby area was...

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Helpful?
Thank Martyn J
ph_Reading, Manager at pentahotel Reading, responded to this review

Thank you for taking the time to write your lovely review. I am so pleased to read that you had a great time, and a great special mention to Weronika who I will be sure to pass this on to, thank you. We hope to welcome you back again very soon. Best wishes Steve & the penta Team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the city centre, pentahotel Reading is the perfect choice no matter if you are travelling for leisure or for business. The four-star hotel has 11 meeting and event spaces for up to 250 people. European cuisine is served in the onsite restaurant which is open for breakfast lunch and dinner. Your room has air conditioning free on-demand pay TV and a private bathroom. Free Wifi is available in the entire hotel. ... more   less 

Additional Information about pentahotel Reading

Address: Oxford Road, Reading RG1 7RH, England
Location: United Kingdom > England > Berkshire > Reading
Price Range: $76 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Reading 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Reading Penta Hotel
Renaissance Reading
Renaissance Hotel Reading
Hotel Style:
#3 Luxury Hotel in Reading
#9 Family Hotel in Reading
#10 Business Hotel in Reading
#11 Romantic Hotel in Reading
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Questions & Answers

Here's what travelers have asked, with answers from pentahotel Reading staff and other travelers.
12 questions
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Basingstoke, United Kingdom
1 month ago
6 months ago
Essex, United Kingdom

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Questions? Get answers from pentahotel Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great bar for pre dinner drinks - stays open late”
 of 5 bubbles Char21A, 1 week ago | Read review
“Choose a room at the back in the centre. Much quieter.”
 of 5 bubbles M4J1K, Jan 12, 2017 | Read review
“High floor”
 of 5 bubbles Lisa21MiltonKeynes, Dec 19, 2016 | Read review
“Ask for a quiet room as the road noise can be excessive.”
 of 5 bubbles jpktrk, Dec 4, 2016 | Read review
“Ask for a quieter room on a higher floor, when you book”
 of 5 bubbles 727nickl, Oct 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question