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Crowne Plaza Hotel Reading

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Traveler (251)
Room & Suite (116)
Dining (19)
This 4 star hotel in the heart of Reading on the banks of the River Thames provides a tranquil venue easily accessible from the M4, London Heathrow Airport and London Paddington Station. We offer 200 complimentary parking spaces on site. The local area offers the Oracle shopping centre and Vue Cinema, an array of restaurants, the Thames Valley Business Park, Green Park and Madjeski Football Stadium (home of Reading Football Club).As a guest at the Crowne Plaza Hotel in Reading you have full access to the Revive Health Club and Spa with indoor pool. The modern spa offers a wide selection of Elemis treatments. Bedrooms at the Crowne Plaza Reading are spacious with soft and earthy decor, seriously comfy beds with work desks and high speed internet access. Our Acqua Restaurant serves modern British cuisine sourced from local suppliers. You can also enjoy a lighter or healthier meal in the lobby bar or terrace overlooking the River Thames. 24HR Room Service is also available for those guests arriving late or departing early The Caversham Business Suite is a self contained Meeting Centre for conferences and private dining. All rooms offer natural daylight and a private terrace overlooking the River Thames. The Crowne Plaza Hotel Reading is an ideal wedding venue licensed for Civil Ceremonies and can cater for banqueting or private parties in Reading for up to 180 people.
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Property amenities
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
Marina View
Great View
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
Full view
74Somewhat walkable
Grade: 74 out of 100
40Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
100Room tips
Traveler rating
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Popular mentions
This is not a good hotel, this is how we found our bathroom when we arrived. They offered us another room, which was just as bad, so we stayed put. The hotel is in need of refurbishment. We are here to attend a family funeral tomorrow so we are not really in the mood to make
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Response from Operations C, General Manager at Crowne Plaza Hotel Reading
Responded yesterday
Dear hippychick1958, Thank you very much for taking the time to post your review. I was extremely surprised and concerned to read your comments and would like to start by offering my sincere apologies for your experience falling below your expectations. We pride ourselves on our hotel cleanliness and have comprehensive regimes in-place to ensure the highest standards consistently. If you would be kind enough to contact me directly I would appreciate the opportunity to find out more about what went wrong and ensure we rectify the situation to your complete satisfaction. Please kindly contact me on email: gm@cp-reading.co.uk I look forward to hearing from you. Best wishes, James
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We stayed here on the 30th of December. We booked a Club bedroom but couldn't see what was different about this room compared to a standard room. The Club Lounge was a real let down. Very small and it had an enormous TV with the sound blaring out really much too loud. The
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Response from Operations C, General Manager at Crowne Plaza Hotel Reading
Responded yesterday
Dear Madeline L, Thank you very much for your review. I was very sorry to read that we didn't fully meet your expectations. Your feedback is very much appreciated and we have taken action on the points you have raised. We have increased the temperature in the Club Lounge, replaced the TV with a new flat-screen unit with a set reduced volume and I am pleased to confirm the swimming pool is now open again. We have had a few intermittent issues with the coffee machine in the Club Lounge and I am please to say these have now been resolved. However the team were always very happy to provide our guests with a tea or coffee from our 'Proud to Serve' Starbuck's outlet completely on the house during this time. It was great to read that you appreciated the free parking, quiet location and fab breakfast selection we also offer in the Club Lounge ! We hope we can welcome you back in the near future and am sure everything will be much more to your liking. Thanks again for your feedback. Best wishes, James
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We like a Crowne Plaza and have stayed in several ...I have to say this one was a little disappointing. The pool was closed which was a shame. The room was ok but had an extraordinarily loud fan which went off intermittently all night, the decor in our room was very stained -
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Response from Operations C, General Manager at Crowne Plaza Hotel Reading
Responded 3 weeks ago
Dear Finesilver1 Thank you for your feedback. I was really disappointed to read your comments and have addressed these with the team for immediate resolution. I hope we can welcome you back again in the near future and demonstrate our usual, high quality across all areas of the hotel. Best wishes, James
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We like to stay at this hotel as it is always quiet and there is good disabled parking and a ramp up to front entrance. We also like the inclusive WiFi and wide doors. These things are so important if you are using a mobility scooter or wheelchair. This time we had a deal with
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Response from Operations C, General Manager at Crowne Plaza Hotel Reading
Responded 3 weeks ago
Dear gingko2, Thank you so much for your lovely feedback ! Some great comments about our hotel and team ! We're really looking forward to welcoming you back again in the future. Best wishes, James
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I am very disappointed with the stay this time . We booked for 3 nights 24-26th December . I have coeliac disease so I am GF not by choice . we asked on our booking in if we could book a table for 4 on Christmas day in the evening , I asked if they could cater for my diet ,
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Response from Operations C, Manager at Crowne Plaza Hotel Reading
Responded 3 weeks ago
Dear Inspire545349, Thank you for your feedback and my sincere apologies that we let you down in some areas of your stay with us. All our team members are trained to be fully engaged with dealing with our guests with dietary requirements and I am investigating with the team why we didn't deliver a seamless and completely satisfactory offering for you. As evidenced in your comments we would always deliver the safest possible food for our guests but also expect this to be of comparable quality. Please rest assured your comments are being addressed and actioned with further training and development. I hope we can welcome you back again in the near future and am sure you will have a perfect stay should you choose to. Best wishes, James
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Stunning view from EX room
View from room 117
I have no idea.why don’t you ring reception. They are very helpful. Enjoy your stay.
0 votes
How far is reading festivle
0.2miles six minutes walk.
0 votes
Good evening Mrs.LuluF80, First I would like to thank you for staying with us. The car park is literally outside the hotel, 20 seconds walking to, when you enter the car park the gates will open automatically but when you will get out you will need a code which is provided by my colleagues at the reception. Please note that for security reasons, the code is changed every day so just to be sure you have the right code please ask my colleagues on your way to the exit. . Regarding your luggage, we are more than happy to help , you would just need to pop down inside and ask one of my colleagues and they will help you. Looking forward to welcoming you. Kind regards, Robert Jijie Guest Relations Manager
0 votes
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It might be that a standard room may have either twin beds or a double bed however a one bed room could be a double bed only
2 votes
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Yes there are hair dryers in the room . If you wish to order different items from the buffet then you are able to do so, breakfast most delicious and they also have gluten free toast . Hope this helps.
0 votes
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"ask for a room overlooking the river, not the main road"
"beswt rooms are facing the river"
"See choice of view on booking, river view more exclusive with balcony"
"Top floor and request quiet room"
"Quite rooms are available but you must ask reception"
$81 - $239 (Based on Average Rates for a Standard Room)
crowne plaza readingreading crowne plaza
Holiday Inn
United KingdomEnglandReading
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