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Crowne Plaza Hotel Reading

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Crowne Plaza Hotel Reading
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840 Reviews from our TripAdvisor Community

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Showing 833: English reviews
Leicester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed one night at the Crowne Plaza as we had a wedding to attend in Reading the following day. The hotel is set right by the river and has large balconies giving a very nice view. You can step out of the hotel and walk right along the river and into the town centre just a few minutes away.... More 

Helpful?
Thank AxsMan
Winchester, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is a great hotel just 10-15 walk from the station Gym and pool Friendly staff Clean corridors and rooms The river view balcony rooms are lovely Didn't have dinner Exec lounge complimentary snacks and drinks in the evening is very sociable Nice walk along the Thames from the back Easy walk to lots of Caversham restaurants Been before Would... More 

Helpful?
Thank JaneHazelgrove
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My daughter and myself visited today for afternoon tea , the hotel has only been serving afternoon tea for the last three weeks . We sat outside which was a nice change , we were served our pots of tea first , it was quite a time till our food arrived . It was worth the wait , ham and... More 

Helpful?
Thank Mojoxxx
Wokingham, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is only a review of the restaurant not of the rest of the hotel. We wanted a lunch in the cool of air conditioning as it was a rare hot day in England. We ordered two lunches. Both arrived in good time but both were wrong and were sent back. My chicken was dry and overcooked. My wife's meal... More 

Helpful?
Thank Rikscreename
Greater London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Fantastic venue, Fantastic location, clean and well presented room, great bed and TV, free WIFI for members, courteous and attentive staff, almost everything catered for. So why 3x stars and not 4... Well, it's the little things which spoiled an otherwise great stay. 1. We were told our late check-out was going to be at 3pm and only found out... More 

Helpful?
Thank travellerabc2015
Berkshire
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We visit this hotel for a meal about every six weeks and are generally very pleased with the standard of the food. Last Saturday we ordered bread to start with Balsamic vinegar and oils - four white bread rolls obviously baked straight out of the freezer. We both then had a steak meal with tomatoes and rocket - chips are... More 

Helpful?
Thank BerkshireLindylou
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear BerkshireLindylou, thanks for taking the time to share your feedback with us. We are sorry to hear that you did not enjoy your last meal in the restaurant. Our new menu has been live for about four months now and, although there is sure room for some improvement, has so far received good feedback. We apologise if our offer... More 

United States
Level Contributor
262 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel with lovely location overlooking Thames. Stroll along river banks from hotel. Friendly helpful staff. Clean room and linens. Beds not so very comfortable. Restaurant food is OK . Lots of parking. Well situated next to downtown Reading. Would stay here again.

Helpful?
Thank Vsm09
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Vsm09, thanks for sharing your comments with us. We are glad you did enjoy your stay and we will be looking forward to welcoming you back soon. Regards, More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

Check in was prompt and efficient. The basics were explained, i.e. where the lifts were, breakfast times, pool opening times etc. But nothing above and beyond what you would get in a budget hotel. The room itself was a major disappointment. We could have stayed in a premier inn or holiday inn express for the same room and paid half... More 

Helpful?
Thank Laura I
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Laura, thanks for providing us with your feedback. We are sorry that you did experience so many issues and we would like to sincerely apologise for any inconvenience. Please rest assured that all your comments have been shared with the responsible managers and will be addressed as soon. We hope you will trust us again and give us a... More 

Gloucester, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at this hotel on many occasions as its in a beautiful place the foods been great along with the staff. This trip was just to have a relax without the children I was a bit annoyed at paying the same price for a deluxe room as we would of done for the suite!!! Well the stay stated... More 

Helpful?
Thank sadiebest2011
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear sadiebest2011, Thanks for taking the time to provide us with your feedback. We are very sorry to hear that you have experienced some issues that will potentially lead you to not grant us your loyalty anymore. I would be very happy to discuss those issues with you directly, so please do not hesitate to contact me should you wish... More 

Tendring, United Kingdom
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for a long weekend with my husband whilst visiting relatives. It was a very pleasant stay in a large room with a nice bathroom and plenty of storage. The staff were all helpful and attentive, the room was spotless and the only flaw was that the restaurant had a very limited vegetarian choice. The hotel car park... More 

Helpful?
Thank Rachel1369
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Rachel, thank you for sharing your kind comments with us. We are very happy to know that you have enjoyed your time here and we will be looking forward to welcoming you back.... possibly with some nice weather too. Regards, More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 4 star hotel in the heart of Reading on the banks of the River Thames provides a tranquil venue easily accessible from the M4, London Heathrow Airport and London Paddington Station. We offer 200 complimentary parking spaces on site. The local area offers the Oracle shopping centre and Vue Cinema, an array of restaurants, the Thames Valley Business Park, Green Park and Madjeski Football Stadium (home of Reading Football Club).As a guest at the Crowne Plaza Hotel in Reading you have full access to the Revive Health Club and Spa with indoor pool. The modern spa offers a wide selection of Elemis treatments. Bedrooms at the Crowne Plaza Reading are spacious with soft and earthy decor, seriously comfy beds with work desks and high speed internet access. Our Acqua Restaurant serves modern British cuisine sourced from local suppliers. You can also enjoy a lighter or healthier meal in the lobby bar or terrace overlooking the River Thames. 24HR Room Service is also available for those guests arriving late or departing early The Caversham Business Suite is a self contained Meeting Centre for conferences and private dining. All rooms offer natural daylight and a private terrace overlooking the River Thames. The Crowne Plaza Hotel Reading is an ideal wedding venue licensed for Civil Ceremonies and can cater for banqueting or private parties in Reading for up to 180 people. ... more   less 

Additional Information about Crowne Plaza Hotel Reading

Address: Caversham Bridge Richfield Ave, Reading RG1 8BD, England (Formerly Holiday Inn)
Location: United Kingdom > England > Berkshire > Reading
Price Range: $104 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Reading 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Crowne Plaza Reading
Reading Crowne Plaza
Hotel Style:
#3 Luxury Hotel in Reading
#8 Romantic Hotel in Reading
#8 Business Hotel in Reading
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