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Crowne Plaza Hotel Reading

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Crowne Plaza Hotel Reading
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863 Reviews from our TripAdvisor Community

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Showing 855: English reviews
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

Came for afternoon tea twice in the last couple of months and both times been left with mixed feelings but sadly would not consider booking again. In July we came for my Mum's 70th. Lovely food, really friendly service but left waiting for nearly an hour from ordering to bringing out tea. Put it down as one of those things... More 

Helpful?
Thank Alexis B
A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very clean and tidy hotel in a relatively good location. Staff on reception were welcoming and efficient as well as explaining all of the various facilities on site. Room was okay although small, but did the job for a business visit. Breakfast was great.

Helpful?
Thank A TripAdvisor Member
London, United Kingdom
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Enjoyed my weekend here - far enough away from reality to feel like a break but within walking distance (20 mins) of town centre and shops. River walk lovely in both directions from the hotel, bar/restaurant had a calm atmosphere and the spa was wonderful - so relaxing. Staff were friendly and accommodating - they couldn't do enough for us.... More 

Helpful?
Thank AmeMaere
London, United Kingdom
Level Contributor
664 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a beautiful setting on the river and great staff who are very helpful. The rooms are lovely as are the conference facilities. The only let down is the restaurant for lunch and dinner choices.

Helpful?
Thank Sarah I
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Sarah, thank you for sharing your feedback with us. I understand your stay has been overall positive but please rest assures that your comments have been looked into so to improve our standards. Best Regards, More 

london
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My partner and I spent a very pleasant 3 nights at this modern hotel. It was a birthday treat for my partner. The staff are very friendly and helpful. The manager was kind enough to request a bottle of wine be sent to our room as a birthday treat! A lovely touch! As we entered inside the foyer we found... More 

Helpful?
Thank mitze_gf
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Mitze, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Leeds, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a nice hotel to be in. Very close to the station but from the rear end not from the front end. Very friendly staffs and great variety of breakfast. Everything you wish for has it in this hotel.

Helpful?
Thank shrabank
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Shrabank, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Dartford, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Well staffed and a good staff. They well trained and very obliging. We had a really nice room and it was clean, we overlooked the river and Caversham Bridge. The bar was quite nice and they served a good breakfast, we did not eat dinner because we went out to lunch. The room was very comfortable and it was nicely... More 

Helpful?
Thank Rod S
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Rod, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Karalee, Australia
Level Contributor
204 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were looking for somewhere upmarket to stay for our last night in England before we flew home. .The website is poor so we decided to ring. The girl who answered with a thick accent asked us to hold on which we did for ages only for her to come back and say the Manager had left and there was... More 

Helpful?
Thank Feathers013
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Feathers013, Thank you very much for sharing your feedback with us. I'm very sorry to hear that you did not have a satisfactory experience with our hotel and I would really like to know more details about it. Please do not hesitate to contact me directly should you feel to do so. Best Regards, More 

UK
Level Contributor
80 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

One night stay. Wasn't aware it clashed with Reading festival. Parked in the hotels other secure car park as the area was packed and security around the area. Pleasant check in and recognised as IHG member. First floor room was clean and tidy with welcome air con. Normal breakfast fare and noticed that the restaurant had been refurbished. Again pleasant... More 

Helpful?
Thank Nadeem786
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Nadeem, thanks for taking the time to share your feedback with us. I'm very pleased to hear that you enjoyed your stay at the hotel. We will be looking forward to welcoming you back again should you return to Reading in the future. Best Regards, More 

Bath, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was good , good swimming pool. The staff could have been more friendly . This was also the first time we were refused club facilities which we've were accustomed to having in other crowne plaza hotels. Not the same welcome that we received at the Nottingham crowne plaza

Helpful?
Thank Carolyn s
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Caroline, thanks for sharing your feedback with us. I'm very sorry to hear that you were disappointed from your stay and I will take the necessary corrective actions to improve our standards. Our Front Office Manager will contact you as soon but should you feel to discuss this issue any further please do not hesitate to contact me directly.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 4 star hotel in the heart of Reading on the banks of the River Thames provides a tranquil venue easily accessible from the M4, London Heathrow Airport and London Paddington Station. We offer 200 complimentary parking spaces on site. The local area offers the Oracle shopping centre and Vue Cinema, an array of restaurants, the Thames Valley Business Park, Green Park and Madjeski Football Stadium (home of Reading Football Club).As a guest at the Crowne Plaza Hotel in Reading you have full access to the Revive Health Club and Spa with indoor pool. The modern spa offers a wide selection of Elemis treatments. Bedrooms at the Crowne Plaza Reading are spacious with soft and earthy decor, seriously comfy beds with work desks and high speed internet access. Our Acqua Restaurant serves modern British cuisine sourced from local suppliers. You can also enjoy a lighter or healthier meal in the lobby bar or terrace overlooking the River Thames. 24HR Room Service is also available for those guests arriving late or departing early The Caversham Business Suite is a self contained Meeting Centre for conferences and private dining. All rooms offer natural daylight and a private terrace overlooking the River Thames. The Crowne Plaza Hotel Reading is an ideal wedding venue licensed for Civil Ceremonies and can cater for banqueting or private parties in Reading for up to 180 people. ... more   less 

Additional Information about Crowne Plaza Hotel Reading

Address: Caversham Bridge Richfield Avenue, Reading RG1 8BD, England (Formerly Holiday Inn)
Location: United Kingdom > England > Berkshire > Reading
Price Range: $101 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Reading 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Crowne Plaza Reading
Reading Crowne Plaza
Hotel Style:
#3 Luxury Hotel in Reading
#8 Romantic Hotel in Reading
#8 Business Hotel in Reading
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