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Mercure Eastgate Oxford

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Mercure Eastgate Oxford
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955 Reviews from our TripAdvisor Community

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Showing 876: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff are what makes this hotel. They are very polite and helpful. The rooms were very clean. The food was also great and well priced It is in the centre of oxford so lots of pubs, bars, and shops in east walking distance We managed to book the night on our Tesco vouchers but I would happily pay to... More 

Helpful?
Thank James H
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear James H Thank you so much for your kind words, I am pleased that you enjoyed your stay at the hotel, and that the team looked after you, it is such a morale boost to know they are appreciated and looked after you. I do hope we will have the pleasure of welcoming you back in the near future.... More 

Travelers are raving about these Oxford hotels

Shropshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a great location but our personal experience was not good. We arrived and found two staff members busy on ipads and two members of the public standing. There was nothing to say this was the reception. We were ignored and nobody spoke for about two minutes as the staff stared at ipads. I broke the silence by asking... More 

Helpful?
Thank vercolshropshire
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your recent review and I am so sorry for the lack of welcome that you encountered on arrival, this is not my standard and I have called for a meeting with the team. The hotel is over 100 years old and was originally 4 townhouses, now a hotel, and I am afraid due to the age and... More 

london
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

You pay a hefty premium for the excellent location of this hotel but it's worth it given the exorbitant prices of hotels in Oxford these days. The hotel has been nicely refurbished and although the rooms are small, they are clean and comfortable. Parking is a challenge if the carpark is full and it sticks in the throat to have... More 

Helpful?
1 Thank roamerLondon
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you very much for your kind review, I was pleased to that you enjoyed your stay in the hotel and Oxford - it is a beautiful city and full of history. We are ideally located in the city centre and do have a car park is an added bonus, however we do make a small charge to ensure a... More 

Boston, Massachusetts
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel's location is excellent, near a shopping street, adjacent to Oxford's Merton College, and within a vigorous walk of downtown. The staff are exceedingly responsive and helpful, the restaurant quite good. The room price was attractive, but as one might expect from that the rooms are proportionately tiny; a bed with a narrow space on each side, a small... More 

Helpful?
Thank Thorlove
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for yopur recent review, I was pleased to mote that the team looked after you and that you liked the newly decorated bedrooms. Oxford is a vibrant historic city and we are lucky to be located just off the main high street and next to the examination hall. I am afraid being located in amongst all the famous... More 

Maidstone, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed with friends in this hotel, which is conveniently situated in the centre of Oxford. The staff were uniformly very helpful, efficient and really nice. Our room was at the top of the hotel and was small, well equipped and with a sloping ceiling, because of the roof. When the loo did not flush and the shower drain got... More 

Helpful?
Thank Martin P
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your recent review, I am pleased that you liked the hotel, just being located off the main high street is a great place to visit all the famous universities and their grounds along with an opportunity for some retail shopping. I was pleased to read that the staff looked after you and your friends, and that the... More 

Bendigo
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel. Was very central to main area of Oxford, walk to bus stops and 15 minutes walk to railway station. Lift to 2nd floor and about 50 steps to our 3rd floor room, but that was fine by us, we loved the quaint staircase and pictures on walls. Room was clean and roomy, great bathroom. Small bar fridge,... More 

Helpful?
Thank milly192
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you so much for your kind review, great appreciated by the team and a huge morale boost. Oxford is a beautiful city, full of history and vibrant when all the students come back. We are ideally located in the centre of the city, and with a full refurbishment last year, we are in a lucky position directly opposite the... More 

Gerrards Cross, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Food very good & reasonably priced.Staff extremely helpful & affable. Had a 2nd floor room overlooking Merton street which was very good & there were no problems. Note the lift does not go above the 2nd floor to the 3rd. It is a great bonus that the hotel has its own car park, well worth the £20 per day charge.

Helpful?
Thank johnwheeler8
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your kind review , I am pleased that you enjoyed your stay and that the team looked after you. Oxford is a beautiful city and full of history, we are so lucky to be located in the city centre just off the main High Street, with on-site parking, an added bonus. I look forward to welcoming you... More 

Sydney, Australia
Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We had the most wonderful experience. Dinner was divine. Service fabulous. The restaurant is elegant and non pretentious. The meal was delicious. We shared the Italian Antipasto for entree then I had the rib eye with peas and spinach. My husband had the meatballs. Cooked to perfection. A must go restaurant

Helpful?
Thank Jan d
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you very much for your recent review, a great morale boost for the kitchen and restaurant teams and really appreciated by all. We are about to launch a new Marco's New York Italian menu in the next 2 weeks, based more on the popular items from the last 2 menus Marco Pierre White has compiled over the past 2... More 

Cardiff, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Visiting Oxford for two nights, I chose the Mercure for its location and its membership of the Accor Hotel group; as a platinum loyalty member I always try and use these hotels when I can. While this is quite a nice hotel in terms of aesthetic and charm, I was left feeling underwhelmed and, unfortunately, quite undervalued by my stay.... More 

Helpful?
1 Thank pidgeoncj
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your recent, I am very sorry for the lack of attention to detail with the bedroom you were staying in. I have spoken in detail with the head housekeeper, and I have also copied in his Regional Manager who will be visiting the hotel, next week, when we will do a spot check on a number of... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Originally a 17th Century coaching inn, this 4 star hotel has 63 en suite rooms. The hotel is ideally situated for visiting the historic colleges as well as participating in the year round entertainment, including open air plays, river punting and the May Day celebrations. The main shopping area is nearby. Facilities are available for breakfast only. The hotel is easily accessible via M40, pay parking is available. ... more   less 

Additional Information about Mercure Eastgate Oxford

Address: 73 High Street, Oxford OX1 4BE, England
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range: $180 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Eastgate Oxford 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Mercure Eastgate Oxford Hotel Oxford
Accor Eastgate Oxford
Mercure Oxford
Hotel Style:
#10 Luxury Hotel in Oxford
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