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Mercure Eastgate Oxford

Agoda.com$184*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Mercure Eastgate Oxford
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1,058 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed 1 week ago via mobile

Location in Oxford city center is great, rooms are nice and breakfast is tasty, also reception staff are nice BUT not very clean , maid leaves used coffee cups and does not bring new ones, no refill of coffee and cookies- pity - a small difference between great and goid

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Helpful?
Thank nhashai
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear nhashai Thank you for your recent review and I was pleased to note that the reception team looked after you. Oxford is a great city - full of history and being located in the centre is an extra benefit - within walking distance of all the universities and shops. Our head housekeeper have been on holiday for the past...

Katonah, New York
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago via mobile

We really enjoyed this hotel. It was extremely convenient to our daughter who goes to school in Oxford. We arrived a little early our room was not ready we were told it would be ready in one hour so we had lunch there in the hotel… The food was pretty good… There's like 1 million pictures of the chef (restaurant...

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Thank 2015JustSaying
About Hotel's Favorite Review
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear 2015 Just Saying Thank you for your recennt review, I am pleased that you enjoyed your stay in Oxford and the hotel. The hotel was renovated in 2015, and the themes in the bedrooms and the corridor are based on famous places in Oxford, the river and rowing, or in the case of the animals on bike, "Wind in...

Okotoks
Reviewed 1 week ago via mobile

My daughter and I stayed for 2 nights May 2017 and enjoyed this hotel very much. The twin beds were extremely comfortable, as was the room. Quiet, large enough for 2, with a great bathroom and toiletries. Centrally located so once car was parked we walked to everything. Included breakfast has a large selection of hot and cold items and...

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Helpful?
Thank LLStruik
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear L L Struik Thank you so much for your kind review, greatly appreciated and a huge morale boost to the team. I am pleased that you enjoyed your stay in Oxford and the hotel, we completed the renovation of the whole hotel in 2015. We are also very lucky to have a secluded and secure car park, an added...

St Helens, United Kingdom
Reviewed 1 week ago

We stayed here for two nights over the weekend and have no complaints about any aspect of the hotel. Arrived and parked the car in the hotel car park, followed by a smooth check-in from a very helpful member of staff. The room was modern and clean with a few little extras like an espresso coffee machine and reputable complimentary...

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Helpful?
Thank Louise N
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Louise Thank you so much for your kind review, greatly appreciated and a huge morale boost to the team. I am pleased that you enjoyed your stay in Oxford and the hotel, we completed the renovation of the whole hotel in 2015. I hope we will have the pleasure of welcoming you back to the hotel and Oxford again...

Reviewed 2 weeks ago

The Eastgate is in an excellent location, and has the benefit of car parking on site. Initially we were pleased with the room allocated to us, however, there was an air conditioning unit right outside the window, which emitted a loud humming noise constantly all through the night. Consequently we did not sleep at all. This has already been mentioned...

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Helpful?
Thank Lindsey W
ManagerOxford, Manager at Mercure Eastgate Oxford, responded to this review

Dear Lindsey W Thank you for your recent review, I was pleased to read that you liked the location of the hotel and the surrounding universities, full of history. I do apologise for the sleepless night you experienced during your stay, with the varied climate we are experiencing at present, the cold air ventilation system into the kitchen has been...

Perth, Australia
Reviewed 2 weeks ago via mobile

My husband and I spent 4 nights at this hotel on our arrival in England. We chose the hotel because of its great central location and its 4 star rating. We were rather dismayed to find out on arrival that the lift goes only to the second floor and our room was on the third floor. However the staff at...

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Helpful?
Thank MyraPlum
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Myra Plum Thank you os much for your kind review, a great morale boost for the team and greatly appreciated I am so pleased that you enjoyed your stay, the hotel and Oxford, it a vibrant university city and full of history. I do hope we will have the pleasure of welcoming you back to the hotel in the...

London, United Kingdom
Reviewed 3 weeks ago

The location is excellent and the advantage of on site parking is valuable but somewhat over-priced. Its difficult to say quite what is wrong here but the experience is not good. The staff seem constantly pressurised and more interested in their ipads than service. The rooms are dated and small. The solitary lift is small, asthmatic and really needs a...

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Helpful?
Thank JPM0208
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear JPM0208 Thank you for your recent review, I am sorry that you did not like the decor of the hotel, it was renovated in 2015, with a theme around Oxford and the history of the hotel. We do use IPads on reception how due to the high volume of networks required in Oxford with the universities and local businesses...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Nothing to fault with the Mercure Eastgate. They have modernised this old building in a very nice way. Check in was fine, the comfort of the room was good, bed excellent, and no noise to disturb in the night. We added breakfast, which was excellent (for £10). We enjoyed a drink in the bar, which was a nice bar area...

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Helpful?
Thank SlapstickBeds
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Slapstickbeds Thank you so much for your kind review, I am so please that you enjoyed your stay in the hotel and Oxford. The hotel was renovated in 2015 and is ideally located in and around the historic universities of Oxford. We look foward to welcoming you back to the hotel, please do check our website for any special...

Florida
Reviewed 3 weeks ago

This hotel clearly has the best location in Oxford, but the hotel quality is not commensurate with it's location. There are many steps to get to reception and there is no help. When you take the elevator to the first floor and go down the corridor you find another set of steps. The bathrooms are newly refurbished and are first...

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Helpful?
Thank David L
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear David L Thank you for your recent review, I am pleased that you liked location of the hotel in the city centre of Oxford surrounded by history. I am sorry that you did not find the hotel to your satisfaction, it is over 100 years old, full of history and was originally 4 townhouses, there are 5 steps at...

Bournemouth, United Kingdom
Reviewed 3 weeks ago

The Hotel is good and in a great beautiful area, Staff are nice and friendly, Breakfast is in the Marco Pierre White restaurant so no need to book his restaurant experience if you are staying. The only bad side is that the sound proofing is awful, amongst everything I could hear from my neighbour next door and I could hear...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Richard W
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Richard Thank you for your kind review, I am pleased that you enjoyed your stay and liked the hotel, and that the team looked after you. We are in an ideal location and Oxford is a city full of history, including the hotel. The hotel was originally 4 townhouses made in one hotel, and due to the internal structure...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Originally a 17th Century coaching inn, this 4 star hotel has 63 en suite rooms. The hotel is ideally situated for visiting the historic colleges as well as participating in the year round entertainment, including open air plays, river punting and the May Day celebrations. The main shopping area is nearby. Facilities are available for breakfast only. The hotel is easily accessible via M40, pay parking is available. ... more   less 

Additional Information about Mercure Eastgate Oxford

Address: 73 High Street, Oxford OX1 4BE, England
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range: $166 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Eastgate Oxford 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Mercure Eastgate Oxford Hotel Oxford
Accor Eastgate Oxford
Mercure Oxford
Hotel Style:
#10 Luxury Hotel in Oxford
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Eastgate Oxford staff and other travelers.
9 questions
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Questions? Get answers from Mercure Eastgate Oxford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid room 110”
141lindseyw, 2 weeks ago | Read review
“We had an excellent room on the first floor. Very quiet. No noise from the City.”
LindaBrentwoodUK, 3 weeks ago | Read review
“Avoid room 110 at all costs! Actually, stay somewhere else just in case.”
Everydayanadventure, Mar 20, 2017 | Read review
“A room in the new wing, at the back, is quiet at night.”
boybanker, Mar 4, 2017 | Read review
“We stayed on the second floor very quiet”
Gimlima, Feb 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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