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Mercure Eastgate Oxford

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Mercure Eastgate Oxford
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1,020 Reviews from our TripAdvisor Community

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Showing 933: English reviews
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Geneva, Switzerland
Reviewed 2 days ago NEW

I stayed in this hotel for 5 nights. I am happy with their service and quality of hotel. Location of this hotel is in central area. Walking distance to all attractions and places to eat out. Only couple things that I cannot give good review are following - 1. Very slow wifi connection - as I was staying there for...

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Thank kouster
Kent
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago

Comfortable hotel and a stone's throw from the High Street with an array of shops, restaurants and cafes.Clean rooms and very comfortable bed. A slight musty smell in our room but after a spray of perfume, didn't notice it . Only had one spare pillow and empty box of tissues but a call to reception and a very quick visit...

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Thank tonicsfitnesscentre
About Hotel's Favorite Review
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Tonicsfitnesscentre Thank you very much for your kind review, it is a great morale boost to the team and really appreciated. The hotel is very centrally located, ideally for the main shops and all historic universities in Oxford - all within walking distance. The hotel is over 100 years old and was originally 4 townhouses, which due to the...

London, United Kingdom
Reviewed 4 days ago NEW

Review collected in partnership with Mercure Hotels
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Thank georgekV3033WT
London, United Kingdom
Reviewed 6 days ago NEW

The Hotel is a historic building, has a great location, close to Bodleian Library. The reception very kind, a Portuguese answered us, the room is comfortable, quiet, great shower. Breakfast is served in the restaurant which is connected to the Hotel, it is excellent! We met Oxford on foot, walking on every street of this special town, we want to...

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Thank Gimlima
Reviewed 1 week ago via mobile

Great location you can walk to all the main attractions from here easily, taxi costs about £6 from the train station. Breakfast is good as well. The room is a bit small but you're paying more for the location! Also wasnt to extacting with the transparent windows in the bathroom overlooking other rooms etc but there was a blind you...

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Thank haha6754
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Haha 6754 Thank you for your kind review, greatly appreciate and a huge morale boost to the team. Oxford is a vibrant and historic city, full of places to visit and see, we are very lucky to be located in the centre of it all. I was pleased to read that you enjoyed your stay in the hotel, I...

Reviewed 1 week ago via mobile

We stayed at this hotel overnight 8th February 2017. The location of the hotel is excellent - right on the high street in the centre of Oxford. Plenty of parking but at an additional £20 charge which wasn't mentioned when we booked the hotel! On a positive note the hotel staff allowed us to use the car park before booking...

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Thank Paul G
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Paul G. Thank you so much for kind review, greatly appreciated and a huge morale boost to the team. I was pleased to note that you had enjoyed Oxford, the hotel and Marco's; we are ideally located in the city centre and surrounded by history. Oxford is a university city, although the shopping area has all the main departmental...

Arlington, Virginia
Reviewed 1 week ago

Great location but the staff seemed to be a bit unfocused. Not the cleanest room I've had in all the years I've traveled. I don't know if it was an anomaly or not but did talk to staff the day the room wasn't tidied up at all. I admit that I was a bit disappointed as I have stayed at...

Review collected in partnership with Accorhotels.com
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1Thank Arlington_Wanderer
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Arlington Wanderer Thank you for your recent review, we are iodeally located in the centre of Oxford and surrounded by all the universities and directly opposite the main Examination Hall. I am very sorry for the lack of attention to detail in ensuring your bedroom was serviced and that on the day of arrival it had been prepared accordingly....

Burton upon Trent, United Kingdom
Reviewed 2 weeks ago

We booked this hotel as it had a good rate ahead of Xmas and we wanted somewhere central if the weather was bad. It has a nice bar and the rooms are ok. Initially the toilet didn't flush well so we moved, the rooms seem fine but smelt a bit musty. The restaurant is a Marcos New York Italian, not...

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1Thank graham l
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Graham L Thank you for your recent review, we are in the city centre and easily accessible to all the surrounding universities, places of interest and main shopping area. The hotel does have parking at the rear of the property, which is an added bonus for a city centre, although we do make a small charge to ensure a...

Reviewed 3 weeks ago via mobile

Stay here! Brilliant city centre location on the High Street, near the Botanical Gardens and the Radcliffe Camera, with the bonus of on site parking. Fantastic customer care; we were upgraded to a Privilege, first floor room overlooking the Oxford Examination Halls - worth asking for a room with a view! Facilities and staff were exceptional. All the reception staff...

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Helpful?
Thank Jo M
ManagerOxford, Rooms Division Manager at Mercure Eastgate Oxford, responded to this review

Dear Jo M Thank you kindly for taking the time to leave such a great review of our hotel and team. I am pleased you enjoyed your room and found the team to be most welcoming. It is always such a pleasure to hear this - I will of course share it with the whole team. I am sure it...

Reviewed 4 weeks ago via mobile

I've stayed in a few oxford hotels and the mercure, whilst not perfect is probably the best value. Location is good, a 10min walk to the centre, there's also parking at the hotel. Staff are friendly and rooms have tea, coffee, biscuits and water. The rooms are very small, and soundproofing isn't great. Also the lift only goes to the...

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Thank EmmaS26
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Emma S Thank you very much for your recent review, greatlty appreciated and a great morale boost for the team. I was pleased that you liked the hotel, we are ideally located in the centre of the city near all the shops and universities. We are over 100 years old and full of history, can restrict our size and...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Originally a 17th Century coaching inn, this 4 star hotel has 63 en suite rooms. The hotel is ideally situated for visiting the historic colleges as well as participating in the year round entertainment, including open air plays, river punting and the May Day celebrations. The main shopping area is nearby. Facilities are available for breakfast only. The hotel is easily accessible via M40, pay parking is available. ... more   less 

Additional Information about Mercure Eastgate Oxford

Address: 73 High Street, Oxford OX1 4BE, England
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range: $151 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Eastgate Oxford 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Mercure Eastgate Oxford Hotel Oxford
Accor Eastgate Oxford
Mercure Oxford
Hotel Style:
#8 Luxury Hotel in Oxford
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Eastgate Oxford staff and other travelers.
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Questions? Get answers from Mercure Eastgate Oxford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on the second floor very quiet”
 of 5 bubbles Gimlima, 6 days ago | Read review
“Dont forget the car parking cost in your cost calculations”
 of 5 bubbles 194grahaml, 2 weeks ago | Read review
“Rooms overlooking Merton Street or High Street have much better views. Deluxe rooms have more space.”
 of 5 bubbles G4774REmichelleb, Jan 7, 2017 | Read review
“The Suite at the front of the hotel was very spacious and well presented.”
 of 5 bubbles Millie4006, Dec 26, 2016 | Read review
“Privilege room”
 of 5 bubbles EiaquLatzio, Dec 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question