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Mercure Eastgate Oxford

73 High Street, Oxford OX1 4BE, England
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925 Reviews from our TripAdvisor Community

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Showing 850: English reviews
Singapore, null, Singapore
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

My family and I stayed there for 3 nights just last week. The rooms were modern and very comfortable. The service was excellent. My compliments to Adam at reception. He was always there to attend to our requests (on the phone or in person) and seemed to literally live at reception! Breakfast at Marco's was also great. Wonderful location at... More 

Helpful?
Thank Hwee Leng T
Fleet
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A good place for a reunion centrally placed for sightseeing and eating locally but rather overpriced. Excellent parking and lounge area but the room on the 3rd floor was small and too hot on a summer night.The window would not open enough for air although a fan was provided. Staff were very friendly and polite.

Review collected in partnership with Galahotels.com

Helpful?
Thank Malini S S
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you so much for your kind review and I am pleased that you all enjoyed your stay at the hotel. Oxford is a busy and vibrant university city and we are ideally placed in the centre off the main high street. I am very pleased that the team looked after you,m their confidence has grown almost daily since the... More 

Nottingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Very well situated hotel for Oxford colleges, High street and punting at Magdalen bridge. Staff very helpful and friendly. Small car park so had to leave keys with reception so they could move car if others wanted to get out. Unusually hot day for the UK but rooms on the third floor looking out onto Merton street were very hot.... More 

Helpful?
Thank arifahsan
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your recent review, I was pleased to note that the team had made you feel welcome and were friendly. I am afraid the hotel is over 100 years old and was originally 4 townhouse, which due to both the age and structure has reduced the amount of space we would wish to offer our guests, although recently... More 

Los Angeles
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This historic hotel sits off the main road, away from street and pedestrian traffic, but is within walking distance of major attractions. A dinning table acts as a front desk providing for an intimate experience upon arriving; always staffed by welcoming, friendly and attentive personnel (especially Adam). Rooms look like pictures on website. I arrived before noon and was promptly... More 

Helpful?
Thank FAHLaLaLaLa
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you so much for your recent review, I was so pleased that you enjoyed your stay and the team were able to look after you. Oxford is a lively, vibrant university city and full of history, we have renovated the hotel last year, in line with our surroundings, I am pleased that you like the décor. I do apologise... More 

Berne
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

The Mercure Eastgate Hotel is a great hotel just at the edge of the heart of Oxford - at one end of "High Street". It's very quiet, centrally located. The room is nice and spacious, with all the amenities, a nice modern bathroom, tea&coffee making facilities (as usual in the UK), great big bed - in short, pretty close to... More 

Helpful?
Thank marc-scheuner
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you very much for your kind review, I am so pleased that you enjoyed your stay in the hotel, we are located in the centre of Oxford, surrounded by history. We do offer a reduced rate for our residents on a room only package, I do apologise if this was not explained at the time of check-in / arrival.... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of this hotel, right on the High Street and walkable to most places in Oxford you might want to see, is brilliant. Check-in and check-out were rather chaotic; instead of a desk with an orderly queue, staff stand around a table with iPads. It's the loudest and pushiest who get seen first when it's busy; the staff were... More 

Helpful?
1 Thank SingleSpy
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your recent review, I was pleased that the team looked after you and that you enjoyed your stay in the hotel and Oxfgord. The table is positioned to make our guests feel welcome, however on a busy day it can be a little crowded as we have the stairs and 4 entrances into the welcome area. We... More 

Oxenhope, United Kingdom
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel in good location. Rooms smaller than I was expecting for the price but very comfortable. Glad I was not over the main road as windows didn't shut properly. Great shower though. Made a nice change having the controls away from the water jets so you could let it run and not freeze to death with the initial cold blast!... More 

Helpful?
Thank Crazyann
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your kind review, I am pleased that you enjoyed the hotel and its location. I am afraid the hotel is over 100 years old and limited in a couple of the bedrooms with space, due to the structure and age of the building. I have spoken with the breakfast team, and I am very sorry for the... More 

London, United Kingdom
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked this room for 2 days in July knowing it would be quite hot outside. The hotel is advertised as having air conditioning and I confirmed this with the general manager in writing. On arrival our room was not ready until 15:30 (check in time is "guaranteed" at 14:00). We had already heard several guests complaining of sweltering rooms.... More 

Helpful?
2 Thank Yin W
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Dear Dr Yin Thank you for your recent review, I have corresponded earlier on this week when I returned from my annual leave on holiday. I do apologise that I was away when you came to stay and again I am very sorry that one of our air conditioning compressors did break down, we have chased the replacement compressor however... More 

Travelers are raving about these Oxford hotels

London, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The staff are nice, the breakfast is good, and the location is super. However the rooms are tired, small and basic. It's incredibly overpriced - £220 per night not including breakfast gets you a room of roughly Travelodge standard, maybe a little better - but that is simply the reality of staying in central Oxford. If location is what matters... More 

Helpful?
Thank Monkeynuts187
ManagerOxford, General Manager at Mercure Eastgate Oxford, responded to this review

Thank you for your recent review, I am pleased that you liked the hotel and its location, and that the team were friendly and looked after you. We are located in the city centre and in May, June and July, the hotel is inundated with rtequests as it iss the main examination period followed by graduation. We are located directly... More 

Bedford, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very central and everything you need is within walking distance. We were in Oxford for a conference so it was nice to be able to walk to the venue rather than wrestle with the morning traffic. If you drive, there is parking available but be warned there is an extra charge for this £20 a night I... More 

Helpful?
Thank Thompsoncroft
ManagerOxford, Rooms Division Manager at Mercure Eastgate Oxford, responded to this review

Dear Thompsoncroft Thank you for taking the time to leave a review. It was a pleasure to have you staying with us. I am sorry that you found the meal less than satisfactory in our Marco Pierre white restaurant. I do hope you bought these issues up at the time so that we could remedy them for you immediately. Kindest... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Originally a 17th Century coaching inn, this 4 star hotel has 63 en suite rooms. The hotel is ideally situated for visiting the historic colleges as well as participating in the year round entertainment, including open air plays, river punting and the May Day celebrations. The main shopping area is nearby. Facilities are available for breakfast only. The hotel is easily accessible via M40, pay parking is available. ... more   less 

Additional Information about Mercure Eastgate Oxford

Address: 73 High Street, Oxford OX1 4BE, England
Location: United Kingdom > England > Oxfordshire > Oxford
Price Range: $169 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Eastgate Oxford 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Mercure Eastgate Oxford Hotel Oxford
Accor Eastgate Oxford
Mercure Oxford
Hotel Style:
#12 Luxury Hotel in Oxford
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