Due to a medical condition, we stayed two weeks at the Old Parsonage after leaving Oxford JR Hospital. The stay was perfect: the quality of service and the kindness of the staff were remarkable. The food was healthy and delicious.
I needed one night in Oxford in a reliable hotel - oh my goodness, what a stunning choice! Such character and warmth. My room was perfect - spotlessly clean and with everything I expected but most importantly quiet. The library was a lovely touch in which to have a drink and snack before going out for dinner. I also had a guaranteed parking place at no additional cost. I booked direct and had a £20 credit towards my bill. Breakfast was spot on - could not fault the hotel in any way and will certainly stay again. ( I had emailed The Randolph about parking but never heard back...so will never be staying there as the Old Parsonage was such a find and so perfect!)
Excellent hotel. We have stayed weekends here whenever we’re in Oxford. In particular the attention to detail and the service are faultless and we are quite fussy. If you’re feeling extravagant, go for the suite, though all the rooms we’ve tried have excellent bathrooms
Nothing special: small rooms, no gym, service was fine but not outstanding. Just a regular hotel. I tried to check in early and they couldn't accommodate -- I get not checking in at 8am when I arrived but it was slightly frustrating that even at like 2:55pm the room wasn't ready given a 3pm check in.
We have been to many hotels around the world and in very few, however luxurious, we have seen the quality of service that you will receive at the Old Parsonage. I very rarely say this about hotels, but we found the service excellent, almost faultless. From reception which was very friendly, efficient and helpful to the turn-down service in the room, the quality of service in the restaurant and parking our car in the cramped parking space available. They even brought us a complimentary half bottle of champagne as it was my partner's birthday. All good. So for service I would give it top marks. We had a deluxe room and there is no denying that the fittings are very good. The bathroom fittings are indeed luxurious, my partner says that the taps were of the highest quality. The kingsize bed was indeed that, plenty of room for two people. The mattress was firm, the bed linen excellent. Pillows were way too soft and there is no option for a firm pillow. Some hotels do provide that nowadays and my tip for the hotel is to offer it as an option. The lighting is excellent, with dimmer switches and a nice touch in the bathroom where there the light comes on at floor level if you need to use it an nighta nd do notw ant to put the main light on. Very thoughtfully done. The cleanliness of the room was good too, no dust anywhere not even in the wardrobes, an are that is often neglected by some hotels. So what didn't I like so much? Although the room is classifed as being deluxe, there is no getting away from the fact that it is small, some might call it 'cosy' others might call it 'poky' and I did feel a bit hemmed in. The TV provided is also on the side of the bed so if you wanted to watch it sitting in bed it would strain your neck quite quickly. It also only has a limited Freeview service. Nowadays most hotels we go to tend to have a streaming service like Netflix and include Youtube and other channnels. My second tip for this hotel is to provide these services. The table provided had at least two standard sockets but no USB ports, which means you do need to bring yoru own chargers. My third tip for the hotel is to replace at least one of these power sockets wih one that also has a USB charging port, they are not expensive. The bathroom, given the limited space of the room in general was compact but adequate. The shower was powerful and hot water was instant. The only problem I found, and I am not a tall person, was that you have to be careful when drying yourself as you can bang your head against the sink when bending down. Had to rotate 90 degress and face the bathroom door to avoid doing that. So the room I would not give top marks to, maybe just above average, I would say. We had breakfast in the small dining room, which you have to walk through to get to your room. It is again cosy, the tables are very close together. The ambience in the restaurant is quite charming with various oil paintings on the walls, - where we sat a portrait of a glum looking woman facing us wasnt exactly welcome:) Breakfast is not cheap - ours was complimentary as for two breakfastes for two people the bill would have come to £108, which is over £27 per person per breakfast. The service at breakfast was very good, but not excellent. To get a mark of excellence I would expect the waiting staff to offer to top up my coffee, my water glass, to be asked how I wanted my bread toasted and so on - that is the mark of excellence. The English breakfast was a disappointment. The eggs were cooked to perfection but the strips of streaky bacon were greasy, and the Cumberland sausage, whilst very meaty, lacked the distinctive flavour of the herbs that are present in this type of sausage. On my second morning I switched to an omellete and that was very good. The hotel seems to attract quite a few American guests and this is most notable in the restaurant as their booming voices and overuse oif the word 'like' start to jar after a while. Not the hotel's fault, but maybe a quiet word for them to be sensitive to other diners might help. Our stay at this hotel was paid for boy our kids as a combined Christmas and birthday present, so it did niot cost us a penny. Would I have chosen this hotel had I had to pay for it myself? As charming as it is and as excellent as the service was, thre is no getting away from the hotel being over-priced for what you get, and I would probably not have chosen to stay there.…