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Browns

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34 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Chester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Arrived after a long & tiring journey an no-one to answer the door bell. Not sure if it worked. I was eventually let in by guests leaving & I seemed to take the staff by surprise. Bookings were on a writing pad (no book) & the room I was allocated was given to someone else who was told she hadn't... More 

Helpful?
Thank Geodiversity
Jessicamchugh1, Owner at Browns, responded to this review

Thank you for your comments. It's difficult to know quite how to understand your poor review. We are working hard on our new way of working and so far have enjoyed a wonderful response from both guests at Browns and customers at Silvie (our bakery cafe on the ground floor). We would never wish any of our guests to experience... More 

Oxford
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We chose here for leisurely drinks and afternoon tea to celebrate our 25th Wedding Anniversay. Staff very welcoming, good ambience and a great place to people watch by the window. Afternoon tea was nice, a few more sandwiches and an offer of more tea would have been nice. All in all a very pleasant couple of hours spent. Would come... More 

Helpful?
Thank Nicola L
Jessicamchugh1, Owner at Browns, responded to this review

Amazing; so glad you had a great time! Thank you More 

Ringwood, United Kingdom
1 review
5 of 5 stars Reviewed June 18, 2016

This place was absolutely delightful. I stayed on my own in June 2016. The lady who first greeted me was so sweet, the room was clean and spacious, the cafe is lovely. It has a friendly atmosphere and is bustling with life. It's about 10-20 minutes walk to the high street and is situated in a nice neighbourhood.

Helpful?
Thank lucythorneycroft
Jessicamchugh1, Owner at Browns, responded to this review

Thank you for your wonderful comments and hope you had a great trip in Oxford. More 

Hertfordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2016

We booked this guesthouse for a last minute weekend trip to Oxford. We found it to be extremely clean and comfortable with a lovely shabby chic interior. Our double room had an en suite bathroom and we were free to help ourselves to tea, coffee, water and hot chocolate from the second floor landing. We were also informed that hairdryers... More 

Helpful?
1 Thank kstewart16
Jessicamchugh1, Owner at Browns, responded to this review

Thanks for such great comments and glad you enjoyed your stay at Oxford with us. Sorry Silvie wasn't open - we were having a well earned bank holiday break with the little ones (and some of us getting tipsy at Common People..Haha) More 

London, United Kingdom
1 review
2 of 5 stars Reviewed May 27, 2016

The web-site is very carefully worded to make it not entirely clear that breakfast is not included in the booking. 'Enjoy breakfast at Silvie, the bakery cafe on Browns’ ground floor', as the web-site says, doesn't give you any indication that you will have to pay extra for it - Silvie is a separate business.

Helpful?
Thank tripad754
Jessicamchugh1, Owner at Browns, responded to this review

Thank you for your comments and we have noted your appeared confusion. As explained upon your abrupt and upsetting departure; this is our new way of working and it is clearly outlined to all those booking their accommodation that the rate is room only and as you were not the one who booked your accommodation this information must not of... More 

Travelers are raving about these Oxford hotels

Oxford, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 21, 2016

Had to book this B&B last minute but was very satisfied with my room. Very good rate per night for a double room, including breakfast! Didn't have breakfast though, I just don't eat that early in the morning. However, they were in the process of opening a café on the first floor, so that should be ready quite soon. The... More 

Helpful?
Thank Shirley S
Jessicamchugh1, Owner at Browns, responded to this review

Thank you for your review More 

St. Albans, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 8, 2016

I booked a room at Browns at the last minute but am so glad that I did. This lovely guesthouse is in the ideal location for cool East Oxford and just a five minute walk to the picturesque river. I loved the contemporary decor of my room and the little details such as the bottled water in my room and... More 

Helpful?
Thank StAlbansGirl6
Jessicamchugh1, Owner at Browns, responded to this review

Thank you for your comments and glad to hear you enjoyed your stay. More 

Taupo, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 23, 2015

Unfortunately my stay here was so bad I only stayed one night of the 4 that was booked. On arrival the lady was very cold and unbothered towards us and wasn't very present. Room was cold, dirty, and dumpy....Around the windows were moldy and the carpets very dirty, it seemed like it hadn't been vacuumed for a while. I was... More 

Helpful?
1 Thank poutamaP
Jessicamchugh1, Owner at Browns, responded to this review

Thank you for your comments and sorry to hear about your experience with us. We have undergone a renovation so hopefully 100% of your concerns have been addressed. Hope you enjoyed Oxford. More 

A TripAdvisor Member
1 of 5 stars Reviewed October 22, 2015 via mobile

The lady of the house, Mary, was incredibly rude and neglectful throughout our entire stay. The rooms (tidy) were damp, shabby in appearance and completely over priced. My colleagues and I were not informed of plumbing and building works taking place until we were all woken very early to our rooms shaking from the use of hammers/power drills (have recordings).... More 

Helpful?
1 Thank A TripAdvisor Member
Jessicamchugh1, Owner at Browns, responded to this review

Thank you for your comments and sorry to hear about your experience with us. We have undergone a renovation so hopefully 100% of your concerns have been addressed. Hope you enjoyed Oxford. More 

Waikato Region, New Zealand
1 review
1 of 5 stars Reviewed October 14, 2015 via mobile

This accomodation is not suitable for families with babies eventhough we were told otherwise. The carpet was dirty (nightmare with a crawling baby), as were the walls. There is no facilities to prepare (warm) food or bottles. They were having noisy maintenance done and didnt tell us...i found out when it woke the baby up. The hosts reluctantly stopped the... More 

Helpful?
Thank kotiro1
Jessicamchugh1, Owner at Browns, responded to this review

Thank you for your comments and sorry to hear about your experience with us. We have undergone a renovation so hopefully 100% of your concerns have been addressed. Hope you enjoyed Oxford. More 

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Amenities

About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Official Description (provided by the hotel)
The small & independent place to stay in Oxford, UK. ... more   less 

Additional Information about Browns

Address: 281 Iffley Road, Oxford OX4 4AQ, England (Formerly Browns Guest House)
Location: United Kingdom > England > Oxfordshire > Oxford
Amenities:
Suites
Price Range: $93 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Browns 3*
Number of rooms: 11
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