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DoubleTree by Hilton Hotel Nottingham - Gateway

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Nuthall Road, Nottingham NG8 6AZ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (291)
Room & Suite (93)
Dining (30)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Nottingham - Gateway
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 42 hotels in Nottingham
Location
Cleanliness
Service
Value
Travelers' Choice
The extensively refurbished DoubleTree by Hilton Hotel Nottingham - Gateway offers a peaceful retreat in a natural wildlife haven, just three miles from the city center. Enjoy easy access to Junction 26 of the M1 and lots of public transport links - there are bus stops that connect to the heart of the city just steps away, and Phoenix Park Tram Stop is half a mile from this Nottingham hotel. Nottingham train station is four miles away, with a footbridge between the station and tram stop providing a direct link between the NET tram and National Rail Services. Discover historic sites, shopping, nightlife, sports venues and attractions nearby, including Nottingham Castle, Old Market Square, the National Ice Centre and Trent Bridge Cricket. Choose from a variety of stylish and comfortable room types at this Nottingham hotel. All 105 of our rooms feature complimentary WiFi, a 40-inch HDTV with Freeview, a refrigerator and a walk-in rain shower. Start your day with a Wake-up DoubleTree Breakfast™ buffet, and savor fusion-style cuisine in Blossoms Restaurant. Enjoy rustic snacks and small plates in Topaz Lounge & Bar, and unwind in the cozy Lobby, which overlooks the moat and fountains at the front of the hotel, and boasts comfy seating and log fires. With 10 versatile function spaces, this Nottingham hotel is ideal for meetings, conferences and weddings. Take advantage of contemporary A/V technology, and stay productive in the 24-hour connectivity zone. Energize with state-of-the-art Precor equipment in the residents-only fitness center (over 18s only).
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Seating area
Telephone
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, French, Russian, Spanish and 3 more
1,241Reviews42Q+A100Room tips
Traveler rating
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Popular mentions
Nevis wrote a review Nov 26
Hereford, United Kingdom92 contributions46 helpful votes
Unfortunately the Hilton Hotel system makes it very hard to contact a particular hotel, as you get lost in the centralised system, so I’m not able to thank the hotel directly, which is a pity. I stayed here as part of a group and despite the difficulties of running hospitality at this time, I was very impressed with how this hotel was running. Staff were very friendly and helpful, and the arrangements for our meals - breakfast and dinner were top class. The COVID precautions they had taken were extensive and very reassuring and I felt very comfortable staying and eating here. Well done to staff and management at the Doubletree, hopefully will be able to return in better times.
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Date of stay: November 2020Trip type: Traveled on business
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Les N wrote a review Oct 2020
Peterborough, United Kingdom2 contributions
We had a lovely stay at this hotel. Food was ok and all the rooms were lovely. Lots of social distancing and everyone wore masks. Rooms were noy cleaned on daily basis due to the current situation but written information is there to let them know if one requires anthing. Overall, i would recommend the hotel to anyone, great for family.
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Date of stay: October 2020Trip type: Traveled with family
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Response from , General Manager at DoubleTree by Hilton Hotel Nottingham - Gateway
Responded 4 weeks ago
Dear Althea66 Thank you for sharing your feedback with us. I am so pleased you had a nice stay with us and appreciate your understanding with the current procedures in place. Please do visit us again soon. Kind regards, Philip Gallivan Front of House Director
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PYY wrote a review Oct 2020
1 contribution
Avoid at all cost. I would not recommend making a booking at this hotel especially not through hotel.com. Made a booking on 8/10/20 via hotel.com to stay for one night on 29/10/20. On the website at the time of booking and on my confirmation email it states: Free cancellation until If you change or cancel your booking after 00:00, 28/10/2020 property’s local time (GMT+00:00) you will be charged a £52.56 fee If you change or cancel your booking after 20:00, 28/10/2020 property’s local time (GMT+00:00) you will be charged a 100% fee Due to increasing COVID risks, our family decided to cancel the booking tonight. I was refunded £9.27. I was absolutely furious and noted Doubletree Nottingham Hilton has unilaterally changed the cancellation policy after I have paid for the room in full on the day when I made the booking. They have changed it to: Cancellation policy You agreed to the hotel’s cancellation policy below: If you change or cancel your booking on or before 20:00, 10/28/20 property’s local time (GMT+00:00) you will be charged a £52.56 fee If you change or cancel your booking after 20:00, 10/28/20 property’s local time (GMT+00:00) you will be charged a 100% fee I am not a lawyer but I am sure it is illegal to unilaterally change the terms in a mutually agreed and paid for contract. They have sent me the confirmation to say they are refunding £9.27 to me and so they have essentially taken money from me illegally. I have filed a complaint through hotel.com and directly to Hilton. This is utterly disgraceful.
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Date of stay: October 2020Trip type: Traveled with family
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Response from , General Manager at DoubleTree by Hilton Hotel Nottingham - Gateway
Responded 4 weeks ago
Dear cspy2020, Thank you for sharing your experience on TripAdvisor and I am sorry you feel the way you do. Bookings are protected y certain guarantees and criteria whereby a late cancelation or non-arrival is chargeable - as it appears to be in this case. If you need more flexibility with your bookings, we have a number of different options either with our travel partners or Hilton.com I understand you are disappointed however I do hope we may have the opportunity to welcome you at some stage in the future. Kind regards, Philip Gallivan Front of House Director
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Jcameron19802 wrote a review Sep 2020
Wakefield, United Kingdom45 contributions16 helpful votes
+1
Plenty of parking and easy to find. Great welcome with a warm cookie. The rooms were spacious, clean and the beds were comfortable. A nice warm shower too. A good stay had by our party. Would definitely return.
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Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
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Response from , General Manager at DoubleTree by Hilton Hotel Nottingham - Gateway
Responded 4 weeks ago
Dear Jcameron19802 Thank you for sharing your experience with us, I am so pleased you enjoyed your stay. The team here have worked so hard in order to deliver an excellent product and service to our guests and it means the world to us to be recognised. I hope it isn't too long before we can welcome you back again. Kind regards, Philip Gallivan Front of House Director
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andslau wrote a review Sep 2020
Liverpool, United Kingdom74 contributions29 helpful votes
+1
We stayed one night to break a journey. All the staff we met were super helpful, polite and hard working. We arrived about 11am due to journey timings and were immediately allocated an upgraded room, presumably as nothing else was available. Magdalena on the front desk was very helpful and explained all the covid-19 related changes. There is free car parking. The room was spotless and we had a good stay. Breakfast has returned to a reduced buffet with staff plating up hot items for guests. This means that breakfast service is faster (than waiting for everything to be cooked and plated in the kitchen) and that you can have seconds! The restaurant staff were all very friendly. Although the main restaurant isn’t open after breakfast, the bar stays open till 2145 and there is room service - the food was decent and pub-type. We enjoyed our stay and felt it was great value for money.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from , General Manager at DoubleTree by Hilton Hotel Nottingham - Gateway
Responded Sep 9, 2020
Dear andslau, Thank you for sharing your experience with us, I am delighted with the positive feedback and look forward to sharing with my colleagues - especially Magdalena. Recognition is always welcomed and we take great pride in delivering excellent service and a spotless environment for our guests to enjoy. It will be a pleasure to welcome you back in the not too distant future. Kind regards, Philip Gallivan Front of House Director
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PRICE RANGE
$81 - $181 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandNottinghamshireNottingham
NUMBER OF ROOMS
105
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Frequently Asked Questions about DoubleTree by Hilton Hotel Nottingham - Gateway
Which popular attractions are close to DoubleTree by Hilton Hotel Nottingham - Gateway?
Nearby attractions include Clip 'n Climb Nottingham (0.2 miles) and Jungletastic (0.4 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel Nottingham - Gateway?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel Nottingham - Gateway?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Nottingham - Gateway?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Nottingham - Gateway?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Nottingham - Gateway?
Conveniently located restaurants include The Nuthall Pub and Kitchen, Beefeater Millers Barn, and The Golden Pearl.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Nottingham - Gateway?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel Nottingham - Gateway?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Nottingham - Gateway offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Nottingham - Gateway?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Dutch.
Are there any historical sites close to DoubleTree by Hilton Hotel Nottingham - Gateway?
Many travelers enjoy visiting Wollaton Hall and Park (2.8 miles), Ye Olde Trip to Jerusalem (3.0 miles), and Green's Windmill (3.9 miles).