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Holiday Inn York City Centre

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53 Piccadilly, York YO1 9PL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (292)
360
Panoramas (2)
Room & Suite (162)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn York City Centre
Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 49 hotels in York
Location
Cleanliness
Service
Value

Finding an ideal trendy hotel in York does not have to be difficult. Welcome to Holiday Inn York City Centre, a nice option for travelers like you.

Holiday Inn York City Centre offers guests an array of room amenities including a flat screen TV and a desk, and getting online is possible, as free wifi is available.

The hotel offers a 24 hour front desk, room service, and newspaper, to make your visit even more pleasant. The property also features breakfast. Guests arriving by vehicle have access to paid public parking available nearby.

For those interested in checking out popular landmarks while visiting York, Holiday Inn York City Centre is located a short distance from Merchant Adventurers' Hall (0.2 mi) and The Rose Window (0.5 mi).

While in York be sure to experience local ribs favorites at El Gaucho, Yak and Yeti Gurkha Restaurant, or Source.

If you’re looking for things to do, you can check out Shambles (0.3 mi) or York Minster (0.5 mi), which are popular attractions amongst tourists, and they are all within walking distance.

Holiday Inn York City Centre puts the best of York at your fingertips, making your stay both relaxing and enjoyable.

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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Meeting rooms
Baggage storage
Newspaper
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kids' meals
Special diet menus
Wine / champagne
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, French, Bulgarian, German and 2 more
2192Reviews21Q+A100Room tips
Traveler rating
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Popular mentions
Mandy2304 wrote a review Jun 5
Liverpool, United Kingdom6 contributions2 helpful votes
Just returned from 2 nights stay at this hotel booked via Booking.com for cheaper rates. Excellent location within easy walking distance to York city centre and all attractions. Restaurant is only open for breakfast at the moment but provided a full choice of cooked and buffet breakfast choices and was very Covid friendly. Wetherspoons right opposite hotel for cheap meal options. Public Car Park few minutes from hotel £13 for 24 hours. Staff are amazing and friendly, especially Tia and another young lady on reception. Room service is limited to reduce staff contact but you can request any extras at reception. Only downside for us were the mattresses and pillows quite hard but I guess that's a personal choice. I advise booking River Cruises or Restaurants in advance as most were booked up this week. Thanks for a great short break!
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Date of stay: June 2021
Rooms
Cleanliness
Service
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Response from Holiday Inn York, Guest Services / Front Office at Holiday Inn York City Centre
Responded 1 week ago
Dear Mandy2304, Thank you for taking the time to write a review! I am delighted to see Tia and Kate were amazing and friendly throughout your stay with us, i will be sure to pass this along to them! I am sorry to see the mattress and pillows were not to your liking. We do provide softer pillows, so when we welcome you back again if you mention this on your booking we will have them in your room ready for you. We will look forward to welcoming you back to the hotel! Kind Regards Reception Team
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Andrew L wrote a review May 2021
3 contributions
credit to the rooms and confence bookings aorganiser , Lindsay Rollinson for the prompt help and assistance , when i needed to book a room at short notice , for an important meeting . great speed and politness , pleased to see the good standards maintained with the gold card member status . Hope she gets recognised for this , KInd regards Andrew Lawden
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Date of stay: May 2021
Value
Location
Service
Trip type: Traveled on business
Room Tip: ask for room at front of hotel ,
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Response from Holiday Inn York, Guest Services / Front Office at Holiday Inn York City Centre
Responded 3 weeks ago
Hello Andrew, Thank you for taking the time to leave us a review and for your continued loyalty with IHG! I am thrilled to see that you enjoyed you stay and conference with us. I will be sure to pass your lovely words on to Lindsay for you! We hope to welcome you back to the hotel again soon. Kind Regards Kate Rowbotham Reception
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Tony G wrote a review Dec 2020
Llandudno, United Kingdom6 contributions
I'm really impressed with the service at the Holiday Inn York. I requested a picture of a dinosaur for when my family arrived in our room. Tia created a dinosaur treasure hunt with treats at the end for finding them all. Really impressed and really happy, great work.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Reception reception, Owner at Holiday Inn York City Centre
Responded Dec 24, 2020
Dear 961tonyg, Thank you for taking the time to write an amazing review! I am thrilled too see you were really impressed with Tia's customer service! I have personally passed along this great feedback to her. We hope to welcome you back again soon. Kind Regards Kate Rowbotham
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Rodrigo A wrote a review Nov 2020
Bromley, United Kingdom5 contributions3 helpful votes
I arrived at 23:30 and found there wasn't anyone in the reception of the hotel. I was not able to access the hotel and had to book alternative accommodation. From what I can see there is no one monitoring the safety of the guest at night. So this looks pretty dangerous as in case of emergency there will not be anyone helping to evacuate the building, calling the emergency services or checking that all guests have reached safety.
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Date of stay: November 2020Trip type: Traveled on business
1 Helpful vote
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Response from Holiday Inn York, Guest Services / Front Office at Holiday Inn York City Centre
Responded Nov 25, 2020
Dear rodrigoa541, Thank you for taking the time to leave a review. I would like to start by assuring you and all future guests that the hotel is monitored 24/7. After seeing this review I have look at the CCTV and can confirm the Night Manager was doing a fire health and safety walk from 5th floor to ground floor. I would however like to apologise for the Night phone not being picked up. This is something I will investigate further as the CCTV did show the Manager picking up the phone before leaving the desk. As a returning guest we do apologise for the inconvenience of this, however I am sure you can understand for the safety of our guests we do keep the door locked and we have to do a safety walk every hour. Unfortunately on this occasion it would seem there has been an issue with the phone. Having stayed with us frequently within the last 3 weeks I would of hoped you had known the building is always staffed as I myself have welcomed you to the hotel before on many occasions. Again, thank you for leaving your feedback and I hope I have cleared this up for you and our your mind to rest. Thank you. Kind Regards Tia Kenyon Guest Relations Manager.
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MOJOE wrote a review Nov 2020
14 contributions3 helpful votes
Found the customer service not up to the usual holiday inn standard. We asked for a hair drier as the one in the room did not work, we waited and waited and eventually I went down to reception. Even then we did not get one, I had to resort to borrowing one from a room that a maid was cleaning. Not a good start to the day 😔
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Date of stay: December 2019
Value
Location
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Response from Holiday Inn York, Guest Services / Front Office at Holiday Inn York City Centre
Responded Nov 21, 2020
Dear MOJOHNIEE, Thank you for taking the time to leave a review. We would like to apologise to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Please know we do have a Duty Manager on 24/7 who had they of known about this would of been able to resolve this for you. Thank you again. Kind Regards Tia Kenyon Guest Relations Manager
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PRICE RANGE
$79 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn york, 53 hotel york
FORMERLY KNOWN AS
Hotel 53
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
100
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Frequently Asked Questions about Holiday Inn York City Centre
Which popular attractions are close to Holiday Inn York City Centre?
Nearby attractions include Mindlock Escape Rooms (0.2 miles), Brew York (0.2 miles), and York Castle Museum (0.08 miles).
What are some of the property amenities at Holiday Inn York City Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn York City Centre?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Holiday Inn York City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn York City Centre?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Holiday Inn York City Centre?
Conveniently located restaurants include Pairings Wine Bar, Burgsy's, and Corner Grill House.
Is Holiday Inn York City Centre located near the city center?
Yes, it is 0.7 miles away from the center of York.
Are any cleaning services offered at Holiday Inn York City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn York City Centre?
The staff speaks multiple languages, including English, French, German, Italian, Hungarian, and Bulgarian.
Are there any historical sites close to Holiday Inn York City Centre?
Many travelers enjoy visiting York Cold War Bunker (1.6 miles), Holy Trinity Church (0.4 miles), and Merchant Adventurers' Hall (0.2 miles).
Is Holiday Inn York City Centre accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.