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The Royal York Hotel

#10 of 47 Hotels in York
Certificate of Excellence
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The Royal York Hotel
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429 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Maidstone, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

Good location and friendly staff however the room was a complete let down. We stayed in the new block and it was unbelievably warm. I appreciate it was a warm day but this did not explain how incredibly hot the room was and it resulted in a very bad sleep. A simple fan would not have compensated. The small window... More 

Helpful?
Thank lwatson1991
Darlington, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My daughter and I booked afternoon tea at this hotel, the day before we wanted tok go. From the moment we arrived (slightly early) we were made to feel the most important people in the room. We were shown to our resevedseat by the window overlooking the lawned gardens. We were shown the menu, which was explained to us, and... More 

Helpful?
Thank Kathryn F
Middlesbrough, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The reason I booked this hotel is me and my partner love York and I was going to propose , I looked for the best hotel in York and this came up and it did not disappoint , stunning on the outside and in , really is 5star!! Rooms immaculate and classy and I'll remember this hotel for the rest... More 

Helpful?
1 Thank markholmes14
Leuven, Belgium
Level Contributor
340 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perfect location, only five minutes walk to the Minster and the towncentre. We had a large room with separate salon, two toilets, nice views. Large bed, very comfortable.Service is top, Staff very friendly and helpful. Public areas are spacious and very stylish. Nice breakfast buffet with some dishes cooked to order. Vast private parking grounds.

Helpful?
Thank michel l
Hong Kong, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We booked a family room and on check in were sent to a room in the new wing, accessed through the car park. The room was on the lower ground floor and my kids asked me why I'd booked the 'dungeon' room as it was below street level. It was possibly the worst room I've ever seen and if I'd... More 

Helpful?
Thank Caroline B
rjmansell, General Manager at The Royal York Hotel, responded to this review

Dear Caroline B, We are grateful you took the time to review our property on TripAdvisor. Your comments are very valuable to us, as we strive to improve with each and every stay. I am truly sorry you had a disappointing experience. We have received many wonderful comments and feedback from the Trip-advisor community since the hotel re-opened, particularly in... More 

Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Lovely hotel - great location and public areas are really stunning. However when we arrived at our room it was absolutely tiny! We wouldn't have been too upset by this had the hotel been very cheap however for the price we paid, I definitely expected more. Thankfully the staff were really helpful and the manager agreed to refund us fully... More 

Helpful?
Thank RebeccaS007
rjmansell, General Manager at The Royal York Hotel, responded to this review

Dear RebeccaS007, We are grateful you took the time to review our property on TripAdvisor. Your comments are very valuable to us, as we strive to improve with each and every stay. I am thrilled you loved the results of our recent refurbishment, however I sincerely apologize that your bedroom on this occasion did not meet your high expectations. We... More 

Newcastle England
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here in June this year. Pushed the boat out and booked a Jnr Suite for 3 nights. The room was huge and well decorated. Very comfy bed and huge shower with a great pressure. We stayed in room 100 on the first floor. It was not cheap but you get what you pay for and I had no complaints... More 

Helpful?
Thank Neil-521
rjmansell, General Manager at The Royal York Hotel, responded to this review

Dear Neil-521 Thank you for staying with us and the wonderful review you posted. We are delighted you had such an amazing time in York. We look forward to seeing you back soon Warm Regards RMansell General Manager More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

From my first phone call till walking in to the room was first class service.got here early on train walked 200 yards to hotel that was the hardest part !!!! Left bags they were in room when got back, when we got in room a bottle of champagne waiting for us and a hand wrote card wishing us luck thank... More 

Helpful?
Thank Doug C
rjmansell, General Manager at The Royal York Hotel, responded to this review

Dear Doug C, Thank you for staying with us and giving us such a great review..... We are delighted you enjoyed your stay in York so much. We look forward to welcoming you back soon Warm Regards RMansell General Manager More 

Leeds, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for 2 nights and got a room upgrade and chocolates because it was my birthday which was. Wry much appreciated. The hotel is lovely and in a fabulous location. The room was spotless and the staff very friendly and helpful. The reason for 4* and not 5* is purely down to cost - it was in excess of... More 

Helpful?
Thank Faycas
rjmansell, General Manager at The Royal York Hotel, responded to this review

Dear Faycas, Thank you for staying with us in York. It was great to see you loved the hotel and the team looked after you so well. We look forward to seeing you again soon Warm Regards RMansell General Manager More 

Perth, Australia
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Royal for two days, and found our hotel room adequate but somewhat small and hot for a quality hotel. Opening the window cooled the room, but let in the noise from the adjacent restaurant and railway station. The breakfast choice was adequate, and our dinners enjoyable. This hotel is located in a central location, within an... More 

Helpful?
Thank aussie4854
rjmansell, General Manager at The Royal York Hotel, responded to this review

Dear aussie4854, Thank you for choosing us as your base to explore York during your recent visit. We hope to see you back with us next time you visit the area. Warm Regards RMansell General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access

Additional Information about The Royal York Hotel

Address: Station Road, York YO24 1AA, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $163 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal York Hotel 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Royal York Hotel Grand Victorian
Royal York Hotel York
Hotel Style:
#7 Luxury Hotel in York
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