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The Royal York Hotel

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Station Road | Station Parade, York YO24 1AA, England
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Refurbished Rooms 10% Off
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70 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

This hotel has been beautifully refurbished and looks great. Some of the bedrooms still have snags but staff and managers were very responsive to comments\complaints. Breakfast was of a very high standard.

Helpful?
Thank Sarah H
WIGAN
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed yesterday NEW

The staff are friendly and attentive, the furnishings and the rooms are superb, so why the average rating. Unfortunately the restaurant drags all the above down. The food is decidedly average to poor, much of it is obviously pre-prepared. My companions meals were passable unfortunately my main course was terrible. I ordered the sole with brown shrimps and capers! The... More 

Helpful?
Thank JOHN R
Nottingham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Lovely clean hotel staff very friendly & helpful rooms very clean the housekeepers do an amazing job. food was good drinks expensive but worth a treat. Good place to stay would go back without a doubt 😀

Helpful?
Thank DBM137
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We held a two day residential training course at the Royal York hotel. It's a fantastic venue, the staff are incredibly helpful and friendly, and the service that we received was outstanding. We have held several similar events in and around York and the Royal York was the most seamless experience: all our requirements were met, and in some instances... More 

Helpful?
Thank Luke H
RichardMansellRYH, General Manager at The Royal York Hotel, responded to this review

Dear Luke Delighted to read your comments regarding your residential training conference where you found our facilities, service, rooms and food outstanding. It is a fantastic review of the hotel and thank you for your kind comments regarding Ray and Francesca which I will share with them and pass on your thanks to all our teams. Yours sincerely Richard Mansell More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Following a full refurbishment, this hotel is fabulous. Great Location, car parking on site (£15 charge per night) and a lovely atmosphere in the bar and restaurant. We had a superior double which was spacious with a great view.

Helpful?
Thank Pearson17
Dalton-in-Furness, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Went here for a Christmas break and definitely wasn't disappointed. The room was very clean and the food very good too. We particularly enjoyed the buffet breakfast which offered a variety of foods including a fantastic full English. The staff were very friendly and polite. Overall, such a lovely hotel and would love to come back again!

Helpful?
Thank Rachael J
RichardMansellRYH, General Manager at The Royal York Hotel, responded to this review

Dear Rachael I am thrilled that your Christmas break at The Royal York Hotel was everything you wanted and more. We value all feedback and it is fantastic that you would love to come back again to the hotel in the future. Yours sincerely Richard Mansell More 

Leeds, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My daughter had her wedding here 30th January, it was perfect from start to finish, the hotels refurbish is wow wow all the staff were so attentive BIG thank you Caz for all your help keeping it all together.The rooms are lovely, would highly recommend the Royal York Hotel. R.McLaren Mrs

Helpful?
Thank colin186461
RichardMansellRYH, General Manager at The Royal York Hotel, responded to this review

Dear Guest I am delighted to read your fantastic review of the hotel following your daughter's wedding in January. I will share your 'perfect from start to finish' comments with all our teams and your special thanks to Carolyn, and thank you for choosing the hotel to provide you with the amazing celebration you envisaged. Yours faithfully Richard Mansell More 

Derbyshire, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stunning hotel which has been beautifully renovated. Rooms were well appointed and tastefully decorated and presented. High quality fitting and well maintained. The room was very clean and warm. We ate in the restaurant which was understaffed, very polite and helpful waiter but he was rushed off his feet. Reception was pleasant though the girl who checked us in wasn't... More 

Helpful?
Thank AJD48
RichardMansellRYH, General Manager at The Royal York Hotel, responded to this review

Dear AJD48 Your appreciation of the hotel is great and I agree it has been beautifully refurbished to an exceptional standard and is in keeping with the charm and character of the listed Victorian building. Our colleagues and the exceptional service they provide are usually very highly reviewed on TripAdvisor and other review websites and I apologise that you did... More 

Birmingham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Lovely decorated modern homely feeling room. Stunning building with nice facilities in the hotel. My only criticism would be the shower in the rooms weren't that great, had to shower in luke warm/ cold water, this was probably down to the age of the building. But other than that, nice friendly staff and a great room.

Helpful?
Thank Jake G
RichardMansellRYH, General Manager at The Royal York Hotel, responded to this review

Dear JakeG Thank you for your super feedback following your stay at The Royal York hotel. Fantastic to read your appreciation of the stunning building and your great comments regarding our colleagues and your room. Our Maintenance team have investigated and resolved the issue with the shower and thank you for bringing this to our attention. Yours sincerely Richard Mansell More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel has its own car park which is free to residents, unusual for city centre. It is opposite train station and walking distance to all the attractions in York, as well as shops and restaurants. The staff were very friendly and helpful. The main stairway is stunning, and lounge areas very nice. We had a suit which was beautifully decorated... More 

Helpful?
Thank HelenRS99
rjmansell, General Manager at The Royal York Hotel, responded to this review

Dear HelenRS99, WOW!!, what an amazing note.... Thank you for sharing your feedback with the Tripadvisor community. The team here at the Royal York have been so inspired by your comments. Thank you so much for staying with us and hopefully you get to eat in our new Refectory restaurant on your next stay with us. We look forward to... More 

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