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Lovely hotel and great location. We booked a superior room and we were a little disappointed with the size of the room to say we paid for an upgrade, however it was beautifully decorated and very comfortable with a handy tuck box with crisps and...More
Stunning looking hotel in the City Centre. Interior decor very nice, simple and classy with sumptuous chandeliers and lighting. Hotel staff first class, friendly and very professional. Stayed here on a Friday night and made it on time in the afternoon for late afternoon tea...More
We booked The Principal for a romantic weekend break in York. Unfortunately, the double room we booked was a disabled room, with fully equipped disabled bathroom and emergency pull cords around the room. We asked to be moved and was then located to a very...More
A lovely hotel, unfortunately it doesn’t have air conditioning, staff are fantastic and go the extra 10 miles, would definitely stay here again. Oliver on reception is completely unflappable. Another member of staff who unfortunately I didn’t get his name was my knight in shining...More
Our main review is based on two stays, a year apart. Back in 2015, we booked a Junior Suite before finding out they were undertaking a multi-million pound hotel refit, which was completed days before we arrived in December.
Parking was somewhat awkward, in that...More
Hello Gianni, we arrived at 2pm but the room was not ready until 3.pm The receptionist checked in our luggage to be delivered to our room when it was ready and we went and had a drink in the bar. When the room was... More
Hello Gianni, we arrived at 2pm but the room was not ready until 3.pm The receptionist checked in our luggage to be delivered to our room when it was ready and we went and had a drink in the bar. When the room was available we were located by a member of their staff and taken to our room.
We were very happy with their service Hope this helps