We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn York

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn York
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

1,144 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Holiday Inn York
See the most recent reviews
Showing 1,121: English reviews
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A nice holiday inn that's modern with clean comfortable rooms. Shower but no bath in my room. Comfortable bed and large HD TV. Fast internet free for IHG members so join for free before you visit. I'm not giving it 5 stars as it took well over an hour to get my evening meal. Not what you want after a... More 

Helpful?
Thank Chris M
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Upon arrival the hotel didnt look a great deal.. I was greeted with a smile and checked in with ease. I was recognised as a gold club member and given my free drinks token. The room was nice and spacious and very clean well done alicia (my room cleaner).. bathroom was very nice a little small but space used well..... More 

Helpful?
Thank Shane B
Sheffield, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice rooms, comfy bed, OK bathroom a bit small. Service in bar and restaurant very slow and you just get the feeling that the place is under staffed. Took an hour and a half to get served our tea on the Sunday evening. But other than that it was ok.

Helpful?
Thank Becky R
IHGService, Guest Relations Manager at Holiday Inn York, responded to this review

Dear Becky R, Thank you for your feedback regarding your stay at Holiday Inn York. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room, bed and the bathroom. However, we’re sorry we fell below your expectation regarding service. We will address this concern. We take... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful two nights in this hotel, we have only just got married so I emailed the hotel ahead of time with the hope that they would just congratulate my wife on arrival. We checked in and was met by a really nice receptionist who gave us our room. Little did I know we were upgraded and had... More 

Helpful?
Thank Keith9698
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Keith9698, Thank you so much for taking the time to leave us your review of our hotel. I am so pleased to hear that you enjoyed a special stay here with us and the customer service our team provided you with. It's something our team takes great pride in, so we value your feedback. May I take this opportunity to wish... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

The service in the so called restaurant was woeful, the waitress got orders wrong and the food served, eventually, was not as described on the menu. The room itself was reasonable but the shower facility a joke. There was barely room to close the door once you had entered and it was impossible to dry yourself within the shower room.... More 

Helpful?
Thank Peter G
IHGService, Guest Relations Manager at Holiday Inn York, responded to this review

Dear Peter G, Thank you for leaving us a feedback. Providing excellent customer service and comfortable accommodation are some of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations. We take comments such as these very seriously and would like to follow up with... More 

Travelers are raving about these York hotels

Brisbane, Australia
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I write from the perspective of a seasoned business traveller who has been an IHG Rewards Elite member for about ten years. This trip is for pleasure and when in IHG Hotels is on my points. I hate writing negative reviews and try to avoid them, unfortunately in this case that will be difficult. In short the Holiday Inn in... More 

Helpful?
1 Thank Terryl-55
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Terryl-55, As a Spire Elite IHG Rewards Club member we appreciate your loyalty and value your feedback. I am pleased to hear that you had a good experience with our Duty Manager Emily and that she was able to assist you during your stay. We strive to provide the highest levels of customer service and she will be pleased... More 

Glossop, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Excellent room price. Excellent location. The room was newly decorated, but had a very small bathroom that did not match "Executive Room" status. Staff very friendly. Interior nice. Exterior very dated 1960's look. Nice restaurant, excellent choice of food. Excellent choice at Breakfast but the "hot" food was cool and the fried eggs had all gone hard. Fair value for... More 

Helpful?
Thank Martin F
IHGService, Guest Relations Manager at Holiday Inn York, responded to this review

Dear Martin F, Thank you so much for staying with us and for taking the time to leave us your feedback. I am delighted to hear that you found our location, excellent and staff friendly. On the other hand, I am sorry fir the shortfalls you have encountered with regards to our breakfast options. Your review is vital for improving... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I use Holiday inn all the time and me and my friends stayed here for a stag party in York. The hotel and rooms we very clean and nice. However the service we received in the restaurant was very very bad. We ordered our food and it took over 1 hour to arrive. Once we received the food which came... More 

Helpful?
1 Thank gumsy506
IHGService, Guest Relations Manager at Holiday Inn York, responded to this review

Dear gumsy506, Thank you so much for staying with us and taking the time to leave us your feedback. I am pleased to know that you found our hotel and rooms clean and nice. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I... More 

Aldinga Beach, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The room was newly refurbished, clean and smart. The bathroom was rather small but functional with updated fittings. The staff were very friendly and helpful. The breakfast was more than adequate and dinner was very good.

Helpful?
Thank Yorkie5173
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Yorkie5173, Thank you so much for taking the time to leave us your review of our hotel. I am delighted to hear you enjoyed all aspects of your stay with us. Our team takes great pride in delivering excellent customer service and we thank you for your comments. We hope you will visit us again. Sincerely, Chris Freer General Manager More 

UK
Level Contributor
122 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have stayed at many Holiday Inns but this one is well below standard. Very small rooms and a miniscule bathroom. We requested twin beds but got a small double. I am an IHG member but that seemed to make no difference to the staff. It was a take it or leave situation.

Helpful?
Thank Darlo_ManUK
IHGService, Guest Relations Manager at Holiday Inn York, responded to this review

Dear Darlo_ManUK, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. However, we sincerely apologize if your stay fell below your expectations due the discomfort the rooms may have caused you. It is certainly not our intent to inconvenience our valued guests like... More 

Questions? Get answers from hotel staff and past guests. Ask a question

171 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (142)
Viewed
Room/Suite (39)
Viewed
Bathroom (14)
Viewed
Business Center/Function Rooms (1)
Viewed
Hotel & Grounds (21)
Viewed
View from Room (3)
Viewed
Dining (19)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Room/Suite (13)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (4)
Viewed
Dining (6)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these York hotels
4.6 mi away
Holiday Inn Express York
1.1 mi away
Ibis York Centre
Ibis York Centre
#36 of 47 in York
3.5 of 5 stars 1,646 reviews
0.1 mi away
York Marriott Hotel
Show Prices
Show Prices
Show Prices
1.6 mi away
Park Inn by Radisson York
1.4 mi away
Hampton by Hilton York
3.9 mi away
Mercure York Fairfield Manor Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Holiday Inn York Hotel enjoys a prime location overlooking York Race course and is just 1.5 miles from the Historic City Centre of York, which boasts the York Minster, Shopping at The Shambles, University of York and the National Railway Museum. The Hotel is 1.5 miles from York Station and is easily accessible by road from the A64 and M1.Whether you're visiting York for a meeting, leisure break, sight seeing or simply to sample the great shopping delights that the city has to offer, the Holiday Inn York Hotel offers comfortable, modern, accommodation, fully air-conditioned throughout, suitable for both the business and leisure traveller.The Holiday Inn York is well equipped for hosting business meetings, weddings and social gatherings with seven meeting rooms that can accommodate 2 to 100 guests.The facilities and services at the hotel include our Family Friendly Restaurant; with 24 hr room service wireless internet access, and ample free car parking.Both Accessible and family rooms are available at the hotel.Kids Stay and Eat Free.* Also a fabulous location for a day at York Races ... more   less 

Additional Information about Holiday Inn York

Address: Tadcaster Road, York YO24 1QF, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $92 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn York 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Travelocity, Expedia, Booking.com, Priceline, Odigeo, Agoda, HotelTravel.com and Hotwire so you can book your Holiday Inn York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn York Hotel York
York Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay