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Holiday Inn York

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Tadcaster Road, York YO24 1QF England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$98
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Free cancellation until 12/07/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (323)
Room & Suite (105)
Dining (45)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn York
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 49 hotels in York
Location
Cleanliness
Service
Value
The Holiday Inn York Hotel enjoys a prime location overlooking York Race course and is just 1.5 miles from the Historic City Centre of York, which boasts the York Minster, Shopping at The Shambles, University of York and the National Railway Museum. The Hotel is 1.5 miles from York Station and is easily accessible by road from the A64 and M1.Whether you're visiting York for a meeting, leisure break, sight seeing or simply to sample the great shopping delights that the city has to offer, the Holiday Inn York Hotel offers comfortable, modern, accommodation, fully air-conditioned throughout, suitable for both the business and leisure traveller.The Holiday Inn York is well equipped for hosting business meetings, weddings and social gatherings with seven meeting rooms that can accommodate 2 to 100 guests.The facilities and services at the hotel include our Family Friendly Restaurant; with 24 hr room service wireless internet access, and ample free car parking.Both Accessible and family rooms are available at the hotel.Kids Stay and Eat Free.* Also a fabulous location for a day at York Races
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Full view
Property amenities
Free parking
Free internet
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Newspaper
Parking
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Residential Neighborhood
Languages Spoken
English, French, Russian, Spanish and 3 more
1749Reviews22Q+A100Room tips
Traveler rating
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Popular mentions
alisonlearmonth wrote a review Jun 7
Wiltshire35 contributions9 helpful votes
on checking into the hotel i checked into my room, the smell of the room was absolutely disgusting, so having asked to move the staff member with zero personality told me there was nothing available until the following day, as I explained i was on a 2-day course and i was unwilling to wait I eventually got moved, all around the hotel there were shelves with dirty dishes, especially on the landing areas.. the bed wasn't too bad the pillows were like sleeping on paving slabs, so i went down to get something to eat and ordered fish n chips,i wish i had gone to MacDonalds the bread was stale on the ages the fish was like rubber and the chips well let us just say they weren't fresh, trying to find a staff member was like trying to find water in the Sahara, for the amount of money i paid i was i had saved my money and slept on the racecourse floor,# after going to my course i thought that the cups and tea and coffee would be refilled and fresh cups would be put in the room i was wrong take your own if you plan to stay here
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Date of stay: June 2021
Location
Cleanliness
Service
Trip type: Traveled on business
Room Tip: try th premier inn
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Response from Richard Todd, General Manager at Holiday Inn York
Responded 2 weeks ago
Thank you for taking the time out of your day to provide us with your feedback following your stay with us. I am so sorry to hear that your experience of the hotel was not great on this occasion and that you experienced a number of issues during your stay. Please be assured that this is not the normal standard of service that we provide at the Holiday Inn York and we are working hard to improve the hotel and services that we provide. I do hope that you will give us the opportunity to serve you better in the future and once again please accept my apologies. Regards Richard Todd Manager
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Caroline S wrote a review Jun 6
1 contribution
we were locked out of our room on 2 out of 3 nights on a 3 night stay when the entry card failed to work necessitating queuing in reception to get a new card no room cleaning service and no explanation as to why not - COVID? rock hard pillow, very uncomfortable mattress £553 for room only There are lots of hotels in York. I would recommend choosing somewhere other than this
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Date of stay: June 2021
Location
Cleanliness
Service
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Response from Richard Todd, General Manager at Holiday Inn York
Responded 2 weeks ago
Thank you for posting a review following your recent stay with us, I am sorry to hear that you experienced a number of issues whilst staying with us on this occasion. Please be assured that this is not our normal standard of service and your comments will be used to help improve the hotel and services that we offer. I do hope that we will see you again in the future and provide a better service to you. Once again many thanks. Regards Richard Todd Manager
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The Annonymous Camel wrote a review Jun 4
Oldham, United Kingdom11 contributions2 helpful votes
Awful awful awful place, the toilets were disgusting the tables filthy, we paid for the room from 2.00 and at 3.10 were told we needed to wait half an hour for the room to be ready, how is this acceptable? The room is tiny and cramped the beds are very uncomfortable and hardly any basic amenities provided. As if a sofa bed would be suitable. The prices for drinks are sky high, e.g. for a single gin was £6 and an extra £3 for lemonade.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Richard Todd, General Manager at Holiday Inn York
Responded 2 weeks ago
Thank you for taking the time to post a review and provide us with your feedback. I am sorry to hear that your stay was not great on this occasion as we strive to achieve far better than this. I apologise that you found the public toilets to not be clean, the hotel was extremely busy during this period and the public areas are cleaned throughout the day and night, I will certainly be reviewing our procedures to ensure these areas are clean at all times. With regard to check in, I can only apologise that your room was not ready when you arrived and also that the size of the room was not as expected. Bar prices are reviewed regularly to make sure that we are competitive within the local area, again I am sorry that you felt the prices were expensive. Once again thank you for taking the time to provide feedback as comments such as yours only help us to continue to improve the hotel and services that we offer. Regards Richard Todd Manager
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Kelly R wrote a review Jun 3
5 contributions
Avoid this place if you can get anywhere else. Room wasn't ready on arrival even though we arrived way past our agreed check in time we were told to wait half an hour for our room no apologies offer of a drink nothing. We then got to our family room the room was so small and poky it was unbelievable very disappointing I will avoid this company in the future, last time we booked a nice guest house it was much much better. Lesson learned.
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Date of stay: June 2021Trip type: Traveled with family
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Response from Richard Todd, General Manager at Holiday Inn York
Responded 2 weeks ago
Thank you for posting a review following your recent stay with us. I am sorry to hear that your room was not ready when you arrived at the hotel and that the room size was not as expected. Our aim is for all of our guests to enjoy a pleasant and comfortable stay and I apologise that this was not your experience on this occasion. I do hope that we will have the opportunity to serve you again in the future and once again many thanks for taking the time to provide us with your feedback. Regards Richard Todd Manager
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Jackie T wrote a review May 2021
Edinburgh, United Kingdom9 contributions1 helpful vote
We came to York for three days, this hotel was part of a package. A bit away from city centre but the walk was nice. On our arrival we were early and had to stand at reception for about 5 minutes as no staff were manning it and no way of getting any attention, told to come back as room not ready. Husband had to ask if they would take our luggage as this wasn't offered. When we finally checked in the receptionist so unfriendly no politeness, we were handed our key and that was it. We had to ask how to find room. No mention of where the breakfast would be served, times of breakfast or nothing. Just found the whole stay a bother for this hotel. They did not want to be bothered. Quite happy to get their cups of coffee and sit in back room.
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Date of stay: May 2021
Value
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Response from Richard Todd, General Manager at Holiday Inn York
Responded 4 weeks ago
Dear jaxxpurv. Thank you for your feedback which we will share with our team. We are sorry to read that you experienced issues on arrival and your feedback will be discussed with the Guest Services Management to ensure that we prevent this from happening again. Thank you again. Darren
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PRICE RANGE
$74 - $169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn york hotel york, york holiday inn
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
142
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Frequently Asked Questions about Holiday Inn York
Which popular attractions are close to Holiday Inn York?
Nearby attractions include Goddards House and Garden (0.10 miles), York Racecourse (0.6 miles), and St Edward The Confessor Church (0.4 miles).
What are some of the property amenities at Holiday Inn York?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at Holiday Inn York?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn York?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn York?
Conveniently located restaurants include Phill Ya Boots Cafe, Love to Eat, and Fox and Roman.
Is Holiday Inn York located near the city center?
Yes, it is 1.0 miles away from the center of York.
Are any cleaning services offered at Holiday Inn York?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn York?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Polish, and Dutch.
Are there any historical sites close to Holiday Inn York?
Many travelers enjoy visiting York Cold War Bunker (1.3 miles), Holy Trinity Church (1.8 miles), and Merchant Adventurers' Hall (1.7 miles).