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Booked in middle of snowstorm as birthday treat for parent.Staff were lovely-allowed early parking so parent did not have to stumble around icy pavements, carried her bags, were friendly ,attentive and very helpful.The hotel has been beautifully redecorated and the views from the windows over...More
A two night stay in the Cumberland suite. What a treat. The hotel is steeped in history, but the service is absolutely 21st century. Almost in touching distance of York Minster, but in a quiet back street. The evening meal was delicious. Staff were friendly...More
Grays Court Hotel is one of the loveliest hotels we have stayed in, in this country. Warm greeting by staff upon arrival. In fact all the staff we met were very friendly without being fussy. Loved our room it overlooked the courtyard which was beautiful....More
We visited for afternoon tea on Mothers Day and had a lovely time.
I booked online and rang the hotel to check if I could drop some flowers off before we arrived to be placed on the table. They were very helpful and confirmed that...More
Who knew this hotel was here tucked away opposite York minster! Tucked into complimentary scones and tea upon arrival. Ate in restaurant at night. Menu a little limited but the food was good and different. Great room overlooking the garden and minster. Parking at hotel....More
Response from Helen H, Owner at Grays Court HotelResponded 5 days ago
Thank you for your lovely review. And you are absolutely correct about us being hidden away - even after being open since 2011, we have visitors who have been in York for their entire lives and have no idea that we even exist. I am...More
I can make a note that you require early parking so I would say that from 12:00 we can find a space. The next day we would say the car can stay until 15:00 when check in for the next day starts. Can you let me... More
I can make a note that you require early parking so I would say that from 12:00 we can find a space. The next day we would say the car can stay until 15:00 when check in for the next day starts. Can you let me know the date of your stay So I can find and annotate your reservation.