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Best Western York Pavilion Hotel

1,359 reviews
#24 of 47 Hotels in York
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Traveler (206)
Room & Suite (198)
Dining (38)
Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor5%
  • Terrible2%
Travelers talk about
“john barry”(17 reviews)
“western hotels”(15 reviews)
“wedding venue”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,359)Write a Review
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All reviewsjohn barrywestern hotelswedding venuebridal suitelovely hotelcity centredesigner outletcountry housecar parkbus servicefour poster bedevery member of staffbus stopfull englishbooked this hotelno liftcooked breakfast
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11 - 15 of 1,345 reviews
Reviewed 2 weeks ago via mobile

What can I say about the best western pavilion Hotel York well it was probably the best best western hotel I've ever stayed in and I've stayed in many. beautiful hotel fantastic staff amazing breakfast brilliant dinner what makes it a stand out for me...More

Thank davepope
Response from Irene C, Owner at Best Western York Pavilion HotelResponded 1 week ago

Dear Dave, Thank you so much for your excellent feedback! I am so pleased to hear that you all had such a fantastic weekend. I was delighted to pass on your comments to my team. Do contact Matthew directly on 01904 622099 for your next...More

Reviewed 2 weeks ago via mobile

I stayed here for my friends wedding and it was amazing! The venue was lovely, breakfast was divine and the staff were super friendly. The room was well kept, had everything we could need and the bed was so comfortable! Only negatives I had was...More

Thank HBrear
Response from Irene C, Owner at Best Western York Pavilion HotelResponded 2 weeks ago

Thank you for your feedback. I am so pleased to hear that you had a great stay with us. We pride ourselves on a good breakfast - it really is the most important meal of the day! Room 37 is tucked away up the stairs,...More

Reviewed 2 weeks ago via mobile

We went to the Pavilion Hotel for our works Christmas party, it was a set menu,with disco. Food was tasteless and not much of it, drinks where over priced! Will not be going next year or any other time.More

Thank Eastwoodxo
Response from Irene C, Owner at Best Western York Pavilion HotelResponded 1 week ago

Thank you for your feedback. I was disappointed to hear that your party experience didn't meet your expectations. Looking forward to Christmas 2018, do contact us for information on a private dining experience - we have 3 other beautiful rooms which will accommodate between 20-50...More

Reviewed 2 weeks ago

Another wonderful stay at this lovely hotel. Wonderful service from booking (with Matthew), to check in and check out. Beautiful room (Bollinger, wow!) absolutely perfect. We’ll definitely return when next in York.More

Thank Allison A
Response from Irene C, Owner at Best Western York Pavilion HotelResponded 2 weeks ago

Dear Allison, Thank you for your lovely feedback! I am so please to hear that you received wonderful service from my team and will make sure that your comments are passed on. I look forward to welcoming you back in the future - just give...More

Reviewed 2 weeks ago via mobile

Stayed with my husband so we could attend an event together. The grounds were pretty, the building pretty.... And that's about where it ends. Oh no sorry, the shower was good. The room was tiny, and I mean tiny. It was the smallest hotel room...More

Thank Bethany H
Response from Irene C, Owner at Best Western York Pavilion HotelResponded 1 week ago

Dear Bethany, Thank you for your feedback. I was sorry to hear that we didn't meet your expectations on this occasion. If you had contacted Reception during your stay with us, we would have happily accommodated an alternative room for you and discussed each point...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
$92 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$92 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (206)
Room & Suite (198)
Dining (38)
Amenities (23)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
Geff R
November 5, 2017|
AnswerShow all 4 answers
Response from Andrew G | Reviewed this property |
About 10/15 minutes by bus or 25/30 minutes at a steady walk. Nice walk along river. Bus stop outside hotel.
1
Vote
MWStoneham
October 31, 2017|
Answer
Response from Diane S | Reviewed this property |
I’m almost sure it’s every ten minutes and the bus stop is just across the road from the hotel
0
Votes
Mark P
October 30, 2017|
AnswerShow all 7 answers
Response from morebeernow | Reviewed this property |
No guarantees AFAIK.
1
Vote
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Room Tips
"They often hold weddings, so you may want to ask for a "quiet room" if you are staying there and..."
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"Any of the four poster rooms."
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"The car park is not ideal so try to pre-book a space."
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"Do not worry about the close proximity of a main road. Not too noisy at all even for a light sleeper.."
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