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BEST WESTERN York Pavilion Hotel

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#22 of 47 Hotels in York
Certificate of Excellence
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1,119 Reviews from our TripAdvisor Community

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Showing 1,106: English reviews
Norwich, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed 2 nights for my son's wedding. The venue has character and the courtyards are very pretty. The food is outstanding, and the wedding planning service was very efficient. The staff were friendly and generally helpful, and we found the chambermaids very sweet too. If you look closely, especially in the rooms, I would describe it as old style... More 

Helpful?
Thank CurlyBlue67
UK
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed 4 nights in a good size room facing the main road. The double glazing and extra thick curtains kept the traffic noise at bay. In fact the room was very quiet even though the hotel was full. So we both had a a good nights sleep. There was some wear on the room soft furnishings, giving the hotel a... More 

Helpful?
Thank dceUk
York
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our son and daughter in law had their wedding reception here at the Pavillion. We where all warmly greeted with a glass of fresh orange for those not drinking and children and fizz for the rest of us..... always a good start to the day. We even managed to get plastic cups for the grandchildren so they didn’t drop the... More 

Helpful?
Thank Tanya O
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived around 9:15pm Friday night, car park was virtually full. No lines so many cars parked taking up 2 spaces. However, after signing in, they were kind enough to find us a spot. Car off loaded and to our room. More later. Both of us very hungry, had the choice of waiting for a table to be cleared or eat... More 

Helpful?
1 Thank Carey H
Brighton and Hove, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I'd stayed here previously and found it thoroughly charming and pleasant and had a exceptional meal, but on this occasion I was unlucky to find the small restaurant booked up with large parties, no meals being served in the bar (with no explanation), the draught beer off, and a general air of the solo business traveller being an inconvenience rather... More 

Helpful?
2 Thank 141tim
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here while being in York for the world ploughing championships. It is an older hotel with alot of character with lovely leafy surroundings. The staff were very friendly and helpful. Rooms were very clean and cosy. The food and breakfast was very good. If I was to find a fault it would be with the parking. It was... More 

Helpful?
Thank Eoin B
Newton Mearns, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Visited this hotel during the week for afternoon tea. Lovely old building. Afternoon tea was fantastic with plenty to eat, so much so that we couldn't finish it. All staff were very attentive and extremely pleasant. Made us feel most welcome. Many thanks to the gentleman who served us.

Helpful?
Thank brucedu
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Bruce, I was delighted you enjoyed afternoon tea at the York Pavilion last week and that my team made you very welcome on this special occasion! I love afternoon tea and I always like guests to leave feeling well fed and watered - it is just a lovely opportunity to chatter and graze don't you think. We look forward... More 

Liverpool, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful hotel, lovely comfy bed. Couldn't fault the grounds. However breakfast was slacking in the standard of the hotel. Scrambled eggs really runny real shame. Staff really nice, warm welcome upon arrival. Would stay again!

Helpful?
Thank bethandabbie
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Beth and Debbie - Many thanks for the feedback following your stay with us and I was delighted that you enjoyed our hotel and we look forward to welcoming you back in the future. I was sorry that the scrambled eggs weren't up to scratch - they are cooked individually to order and we usually get rave reviews -... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here as our treat to ourselves having not been away from the children for more than a day in 14yrs. The staff here are the best we have encountered on any of our holidays and a true credit to the hotel. The rooms are lovely and the courtyard beautiful. We had an issue with noise from above waking... More 

Helpful?
Thank leekelz
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Mrs Linley - What can I say - my team really are the Stars of the Show and I was delighted that they looked after you well from start to finish. I was delighted that you enjoyed your stay with us, despite the early morning rude awakenings - thank you for your lovely and valued review and we look... More 

Isle of Lewis, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wrote a review of this Hotel on 25th September 2015, a review with regard to my son's wedding and writing now a review of my step son's wedding held at the end of August. Much of my previous remarks still hold. It is an excellent location for weddings' and highly recommended. In addition this year the menu - which... More 

Helpful?
Thank Paul B
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Paul - Many thanks for your review and I was absolutely delighted that for the second year running our Wedding team had looked after you so well. I have enjoyed sharing your comments with our Chef and his Brigade - it is good to know that their efforts at making pictures on plates are recognised. I do hope that... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The Best Western York Pavilion is a wonderful Grade II listed Georgian country house situated in walking distance of the walls of the historic city of York. The hotel is a true-gem and lovingly restored in-keeping with the original charm of a Georgian house. Offering elegance and excellence, a magnificent and memorable place to stay and relax. •Open fireplaces•intimate lounges and bedrooms with antiques and luxury soft furnishings•four poster beds•private walled gardens. ... more   less 

Additional Information about BEST WESTERN York Pavilion Hotel

Address: 45 Main Street, York YO10 4PJ, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $98 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN York Pavilion Hotel 3*
Number of rooms: 63
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#10 Family Hotel in York
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