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DoubleTree by Hilton York

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Traveler (296)
Room & Suite (119)
Dining (23)
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Overview
  • Excellent38%
  • Very good33%
  • Average17%
  • Poor7%
  • Terrible5%
Travelers talk about
“monkbar hotel”(45 reviews)
“double tree”(14 reviews)
“car park”(88 reviews)
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Offers from DoubleTree by Hilton York
Special Offer: Advance Purchase
Offers from DoubleTree by Hilton York
Special Offer: Advance Purchase
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (926)
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914 results
Traveler rating
330
301
159
71
53
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LanguageEnglish
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330
301
159
71
53
Show reviews that mention
All reviewsmonkbar hoteldouble treecar parkmonk barlovely hotelthird floorsmall windowexcellent locationbuffet breakfastcity centrepublic areashotel barnight breakwould stay againreception areacomfy bedmain road
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1 - 5 of 914 reviews
Reviewed yesterday via mobile

We were given an upgrade from the type of room we had booked, even though I was looking forward to the room as advertised in the pictures. The room we were allocated was not in the main building, but in a converted building above the...More

Thank Julie S
Response from matthewr0se, Guest Relations Manager at DoubleTree by Hilton YorkResponded yesterday

Good morning Julie, thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing...More

Hotel's Favorite
Reviewed February 7, 2018

We have just got back from a two day stay at this fantastic hotel. We arrived a little early but left our bags and got the parking permit,the car park is just around the corner. We were very impressed with the helpful and very friendly...More

1  Thank Jackie M
Response from Gary A, Guest Relations Manager at DoubleTree by Hilton YorkResponded February 11, 2018

Hello Jackie and Dave, Thank you so much for the lovely review! I am so pleased that the team were able to make sure you were looked after and made the anniversary extra special for the both of you. I am really pleased you enjoyed...More

Reviewed yesterday

Late to arrive, reception a bit curt and disinterested Parking is an issue and duly needed to leave the hotel early, otherwise would need to walk to the car park to pay for additional time. Bathroom and in particular shower very small, disappointing for the...More

Review collected in partnership with DoubleTree by Hilton
1  Thank 629davidoliver
Response from matthewr0se, Guest Relations Manager at DoubleTree by Hilton YorkResponded yesterday

Good morning David, thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing...More

Reviewed yesterday

Travelled with my family including two disabled family members. Hotel was fantastic the kingsize suites were brilliant. Restaurant was amazing. What really made the trip extra special was the fantastic staff and how they take care of their guests. Darina on reception and Bill the...More

Thank Caroline M
Response from matthewr0se, Guest Relations Manager at DoubleTree by Hilton YorkResponded yesterday

Good morning Caroline, thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback, so we can keep delivering high standards of service and improve the overall experience in the...More

Reviewed 1 week ago via mobile

Great weekend break to York. Nice comfortable hotel in an excellent location for accessing all the city centre sites. Still don’t get why hotels do not take on board some very basic room requirements- decent room lighting and a plug for a hairdryer near a...More

2  Thank michelefox329
Management response:Responded 1 week ago

Good morning michelefox329, thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback, so we can keep delivering high standards of service and improve the overall experience in the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
$111 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in York
#18 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms
Details
Price range
$111 - $331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in York
#18 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (296)
Room & Suite (119)
Dining (23)
Amenities (PRE-RENOVATION) (7)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Deb J
April 5, 2018|
Answer
Response from Graham U | Property representative |
no building work taking place at the hotel
1
Vote
Deb J
April 5, 2018|
Answer
Response from Graham U | Property representative |
Dinner in a package rate is a three course option, there is a £30 spend from the full menu per person.
1
Vote
Room Tips
"Kingsize one bedroom suites are excellent"
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"Request a room away from the car park."
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"The deluxe rooms offer extra amenities"
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"Room 210 was a good size as it was on a corner ... so two Juliet windows"
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