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    DoubleTree by Hilton York

    926 reviews
    #40 of 47 Hotels in York
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    St. Maurices Road, York YO31 7JA, England
    +1 855-331-4754
    Hotel website
    Booking.com
    $144
    $114
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    $114
    Doubletree
    $137
    Travelocity
    $114
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    $114
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    $114
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    $144
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    $114
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    $142
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    $137
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    $114
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    All photos (467) 467
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    Certificate of Excellence
    Traveler (296)
    Room & Suite (119)
    Dining (23)
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    Overview
    4.0
    926 reviews
    • Excellent38%
    • Very good33%
    • Average17%
    • Poor7%
    • Terrible5%
    Travelers talk about
    “monkbar hotel”(45 reviews)
    “double tree”(14 reviews)
    “car park”(88 reviews)
    Free Internet
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    4 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton York
    Special Offer: Advance Purchase
    Contact Info
    Hotel website
    +1 855-331-4754
    St. Maurices Road, York YO31 7JA, England See on map
    Offers from DoubleTree by Hilton York
    Special Offer: Advance Purchase
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    Rooms
    May 6May 7
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (926)
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    Traveler rating
    330
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    159
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    Show reviews that mention
    All reviewsmonkbar hoteldouble treecar parkmonk barlovely hotelthird floorsmall windowexcellent locationbuffet breakfastcity centrepublic areashotel barnight breakwould stay againreception areacomfy bedmain road
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    1 - 5 of 914 reviews
    Reviewed yesterday via mobile
    Not what I expected

    We were given an upgrade from the type of room we had booked, even though I was looking forward to the room as advertised in the pictures. The room we were allocated was not in the main building, but in a converted building above the...More

    Thank Julie S
    Response from matthewr0se, Guest Relations Manager at DoubleTree by Hilton YorkResponded yesterday

    Good morning Julie, thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing...More

    Hotel's Favorite
    Reviewed February 7, 2018
    30th Anniversary Stay - WOW

    We have just got back from a two day stay at this fantastic hotel. We arrived a little early but left our bags and got the parking permit,the car park is just around the corner. We were very impressed with the helpful and very friendly...More

    1  Thank Jackie M
    Response from Gary A, Guest Relations Manager at DoubleTree by Hilton YorkResponded February 11, 2018

    Hello Jackie and Dave, Thank you so much for the lovely review! I am so pleased that the team were able to make sure you were looked after and made the anniversary extra special for the both of you. I am really pleased you enjoyed...More

    Reviewed yesterday
    Disappointing

    Late to arrive, reception a bit curt and disinterested Parking is an issue and duly needed to leave the hotel early, otherwise would need to walk to the car park to pay for additional time. Bathroom and in particular shower very small, disappointing for the...More

    Review collected in partnership with DoubleTree by Hilton
    1  Thank 629davidoliver
    Response from matthewr0se, Guest Relations Manager at DoubleTree by Hilton YorkResponded yesterday

    Good morning David, thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing...More

    Reviewed yesterday
    Excellent Hotel

    Travelled with my family including two disabled family members. Hotel was fantastic the kingsize suites were brilliant. Restaurant was amazing. What really made the trip extra special was the fantastic staff and how they take care of their guests. Darina on reception and Bill the...More

    Thank Caroline M
    Response from matthewr0se, Guest Relations Manager at DoubleTree by Hilton YorkResponded yesterday

    Good morning Caroline, thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback, so we can keep delivering high standards of service and improve the overall experience in the...More

    Reviewed 1 week ago via mobile
    Weekend break

    Great weekend break to York. Nice comfortable hotel in an excellent location for accessing all the city centre sites. Still don’t get why hotels do not take on board some very basic room requirements- decent room lighting and a plug for a hairdryer near a...More

    2  Thank michelefox329
    Management response:Responded 1 week ago

    Good morning michelefox329, thank you for completing the review regarding your recent stay with us at our property. Your business is important to us and we value the feedback, so we can keep delivering high standards of service and improve the overall experience in the...More

    View more reviews
    123456…183
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Room Service
    Free Internet
    Restaurant
    Bar/Lounge
    Hotel Amenities
    Room Service
    Business Center with Internet Access
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Conference Facilities
    Things to do
    Restaurant
    Bar/Lounge
    Details
    Price range
    $111 - $331 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #13 Romantic Hotel in York
    #18 Luxury Hotel in York
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    $111 - $331 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #13 Romantic Hotel in York
    #18 Luxury Hotel in York
    Room types
    Suites, Non-Smoking Rooms
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    All photos (467) 467
    Full view
    Traveler (296)
    Room & Suite (119)
    Dining (23)
    Amenities (PRE-RENOVATION) (7)
    Business Center & Event Rooms (1)
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    Questions & Answers
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    Deb J
    April 5, 2018|
    Answer
    Response from Graham U | Property representative |
    no building work taking place at the hotel
    1
    Vote
    Deb J
    April 5, 2018|
    Answer
    Response from Graham U | Property representative |
    Dinner in a package rate is a three course option, there is a £30 spend from the full menu per person.
    1
    Vote
    123456…9
    Room Tips
    "Kingsize one bedroom suites are excellent"
    Read review
    "Request a room away from the car park."
    Read review
    "The deluxe rooms offer extra amenities"
    Read review
    "Room 210 was a good size as it was on a corner ... so two Juliet windows"
    Read review
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