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Stayed for a couple of nights, arrived at 2 as per the instructions on our booking form, only to find out that the room wouldn't be available till 3 , new timings apparently, but it didn't matter, our bags were taken from us and labelled...More
2 Thank Elaine W
Response from Gary A, Guest Relations Manager at DoubleTree by Hilton YorkResponded 5 weeks ago
Good afternoon Elaine,
Many thanks for taking the time to review your recent stay with us and I am pleased that overall you enjoyed your experience.
This is a lovely review and thank you for the comments. Thank you for the recommendation and glad you...More
Great staff, friendly and much of the hotel seems to be refurbished. Liked the little outside seating areas in the middle. However some parts felt soulless in places. My room was a reasonable size and very comfortable, huge flat-screen TV and strong shower and comfy...More
The hotel is relatively new (or has been renovated as a Doubletree recently). It's in a good location - a bit further walk from the station than some other hotels but basically just beyond the Minster and a few minutes walk into the heart of...More
Staff accomadating , telephoned and asked for a quite room ,allocated room away from the road which would have been great until you realize the rooms have very thin walls , you can hear toilet flushing and the televisions in neighboring rooms , guests coughing...More
2 Thank hoddyMacclesfield
Response from Gary A, Guest Relations Manager at DoubleTree by Hilton YorkResponded 3 days ago
Many thanks for taking the time to review your recent stay with us and I hope that overall you enjoyed your experience.
I am sorry for any issues you had on this occasion and these comments have been taken note of.
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Business Center with Internet Access
Things to do
$93 - $273 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
#13 Romantic Hotel in York
#16 Luxury Hotel in York
Number of rooms
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No they are not air conditioned but in all honesty it's never that hot in the uk that you need it! They don't have car parking on site but they do give a voucher towards your car parking which is just around the corner!😊