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Hilton York

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Hilton York
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2,243 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton York
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Showing 2,199: English reviews
adelaide, Australia
1 review
3 of 5 stars Reviewed 5 days ago NEW

Reasonable hotel overcharging in racing ebor week at 259 pounds per night for rooms without air con and noise overnight when window opened. the hotel is in very good location but plain to look at in the splendid surrounds.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Richard Z
Edinburgh
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Poor value for money. Basic standard and doesn't warrant the premium charged. Good location. Bathrooms small and tired and not as clean as they should be. Bar staff were inexperienced. Overall standard no better than Premier Inn yet price much more expensive.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Laura G

Travelers are raving about these York hotels

Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here with my husband for one nights racing. I had completely messed up my booking for dates and number of rooms but Andrew coggin in reservations saved the day! He was extremely helpful and polite and even came to say hello when we checked in. We had an executive room which was quite pricey for its size but it... More 

Helpful?
Thank Julielamming59
HiltonYork, General Manager at Hilton York, responded to this review

Dear Julielamming59, Thank you very much for your five star review. Pleased to read you had a good stay and like our central location. It is a pleasure to learn that Andrew was most helpful in sorting out the booking and 'saved the day' and have shared your lovely comments with Andrew. We look forward to welcoming you back in... More 

Teignmouth, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Nice clean well maintained hotel a pleasure to stay at one family room and a double excellent, Staff polite and helpful like the leave the keys at the desk and cars parked for you pity all Hiltons were car park is avalible don't do this adds that refined touch,, Good breakfast and easy check out ,

Helpful?
Thank John P
HiltonYork, General Manager at Hilton York, responded to this review

Dear John P, Many thanks for your five star review. Really pleased to read you had a wonderful stay and liked our valet service with the car park, the concierge team do a great job of managing this area. We look forward to welcoming you back in the near future for another 'nice and comfy' stay. Kind regards, Martin Bradnam... More 

Sheffield, United Kingdom
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

In a room on the first floor. Cramped layout with a wooden bed frame with sharp corners. Nice bruises.... The worst was returning from a great meal out to realise it was directly over the hotel restaurant with wooden floors. The noise from the scraping of chairs was really noticeable and even worse before 7am breakfast start. Soundproofing ineffective. Wasn't... More 

Helpful?
Thank PrincessPrimrose
HiltonYork, General Manager at Hilton York, responded to this review

Dear PrincessPrimrose, Thank you for posting a review following your recent stay. I am disappointed to learn that we have not been able to fulfil your expectations of what you have come to expect from Hilton Hotels. All feedback is taken on board and we will be taking the necessary actions to ensure that all following experiences are much, much... More 

England
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Centrally located. No air con for a modern hotel and can be noisy from outside with window opened. Fan provided. Water available free in room. Iron and ironing board attached to wardrobe. Large bar and restaurant with many others in the vicinity.

Helpful?
Thank PELEngland
HiltonYork, General Manager at Hilton York, responded to this review

Dear PELEngland, Thank you for taking the time to post a review following your recent stay. Pleased to read that overall you had a good stay and found the location good. I hope we have the opportunity to welcome you back again soon. Kind regards, Martin Bradnam General Manager More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Another weekend away from home enjoying the racing. These guys have really got into the theme, free papers and great deals. Usual comfort of the Hilton family hotels with the extra click no pressure. Hit the spot with breakfast and the concierge parking.

Helpful?
1 Thank Paul T
HiltonYork, General Manager at Hilton York, responded to this review

Dear Paul T, Thank you so much for your five star review. Delighted to read you had a lovely stay and enjoyed our great deals and our Hilton breakfast. Hope you had a good time at the races and we look forward to welcoming you back very soon and do visit our website Hilton.com to see if there are any... More 

Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel, great location. Walking distance to everything. All staff were very helpful and friendly, from reception staff, kitchen staff to house keeping. Michael the valet was nice chap to. Left my purse in hotel room, rang up when I realised, my purse was posted back to me same day FOC. Thanks to all staff Lovely breakfast

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank 19ellenk
HiltonYork, General Manager at Hilton York, responded to this review

Dear 19ellenk, Many thanks for your lovely review. Delighted to read you had a lovely stay and enjoyed everything from the location to breakfast and found my team most helpful, especially Michael and the housekeeping team. I very pleased to learn that they managed to return your item swiftly. We look forward to welcoming you back in the near future.... More 

Oldham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Visited with Tesco vouchers --2 nights for £258.00( inc breakfast). Would have been very upset if I had had to pay this myself. The size of the room was a huge disappointment --probably as a result of it being a Tesco voucher booking !Limited views and difficult to get any fresh air into the room which in turn limited our... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 571CLIVE
HiltonYork, General Manager at Hilton York, responded to this review

Dear 571CLIVE, Thank you for taking the time to write a review following your stay. I am sorry to learn that you did not feel the hotel was of a standard that you would expect from Hilton and that we did not exceed your expectations on this occasion. Your comments are invaluable to us as they will help when we... More 

Welwyn Garden City, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great location to explore york. Excellent view of cliffords castle. Breakfast very good. Plenty of choice. Room was a little small and the bathroom was tiny. But that's the only negative. Staff very friendly

Helpful?
Thank PrincessT661
HiltonYork, General Manager at Hilton York, responded to this review

Dear PrincessT661, Thank you for posting a review following your recent stay. Delighted to read that overall you had a good stay and liked the lovely view of Clifford's Tower and our Hilton breakfast. Thank you for choosing Hilton York and we look forward to welcoming you back soon. Kind regards, Martin Bradnam General Manager More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Hilton York hotel is the 4-star hotel within the city walls and located in the heart of York. Only 10 minutes walk from York Minster, the railway station and other York attractions. Do business in one of 8 meeting rooms and savour European or Tex-Mex food in the 3 bars and restaurants. ... more   less 

Additional Information about Hilton York

Address: 1 Tower Street, York YO1 9WD, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $140 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton York 4*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Hilton EMEA, Travelocity, Priceline, Odigeo, Agoda and HotelTravel.com so you can book your Hilton York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton York Hotel York
Hilton International York
Hilton Hotel York
York Hilton International
Hotel Style:
#15 Luxury Hotel in York
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