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Park Inn by Radisson York City Centre

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North Street, York YO1 6JF England
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Traveler (829)
Room & Suite (160)
Dining (42)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#29 of 49 hotels in York
Location
Cleanliness
Service
Value
Travelers' Choice
Overlooking the River Ouse, Park Inn by Radisson York City Centre is a vibrant hotel close to premier attractions. The hotel's prime location is within walking distance of the train station, shopping and business districts. Feel at home in one of the 200 bedrooms with stunning views of the river, city centre or cathedral. Room amenities include flat-screen televisions, Free Wireless High-speed Internet and complimentary toiletries. Enjoy on-site dining in the vibrant restaurant and bar, which serves appetising dishes and an extensive drinks menu. Onsite, secure car parking is also available; charges apply. With 12 meeting rooms, the hotel is a great choice for hosting events. The facilities can accommodate up to 400 delegates for conferences and up to 240 guests for gala dinners
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Spanish
3307Reviews47Q+A100Room tips
Traveler rating
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Popular mentions
chris C wrote a review Jun 19
1 contribution
I've been staying most weeks from January until now, June as an NHS Scientist working responding to the Pandemic. During those darker days the service was fantastic with meals in rooms and a spotless environment, now in better times the place has emerged from hibernation but in a Covid secure manner. Just want to say an absolute mega thanks especially to the reception staff and the guys that brought my dinner to my room every night you were fabulous and thanks for being so supportive of me and my colleague, always cheerful, even when we were tired and grumpy. Thanks for looking after us during a difficult and stressful time. You were just magic and again a huge thank you.
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Date of stay: January 2021Trip type: Traveled on business
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Response from Dinesh Kunder, General Manager at Park Inn by Radisson York City Centre
Responded 2 days ago
Dear chriscC7281SR, Thank you for your time in leaving 5 stars review, we are thrilled to hear that you enjoyed every aspects of your stay. We are really grateful for your efforts as an NHS Scientist in combating the virus, and pleased to read that our team have gone above and beyond making your stay cheerful. I will be certain to share your kind words with our team , once again thank you for recognising their hard work and commitment. We are really looking forward to welcoming you back soon. Kind regards, Dinesh Kunder
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Mrs P wrote a review Jun 16
1 contribution
Park Inn. Lovely staff sucking up does not negate very poor service, extremely poor menu ànd prices up by almost 50% overnight, trying to take advantage of Network Rail rates. Poor value for money anyway, and when the new menu arrived it was cut by around 60% and prices increased by an eye watering 48%. Overnight. A poor offering was made disgustinglying so by further limited choice and price increases on an already limited offering. High value prices with fast food service. I don't expect my starter and main course to arrive together. Às did all the table orders. Menu has been cut, presumably to make it easier for kitchen, yet both arrived cold. It was already above its station price wise, the 48% increase overnight was laughable, with the 2 steaks available being lower end quality, and price well above the high end steaks available very locally. Better quality and price, and certainly better cooked and presented within a short walk. A budget hotel with ideas of being The Dorchester. Decent rooms, avoid the food...far better available within a short walk, at less than 30% of the price. Check out Tomahawk and Ate o'clock to start! Steak houses that are great. I'm actually given an allowance to eat here daily and refuse as quality and choice is so poor. The hotel have been made aware of various issues by various people, yet ignore and prefer to try and Fleece instead. Oh and are not aware of fire alarms in part of the hotel also, and leave those who self evacuated waiting outside main reception at midnight.....worryingly Fire brigade did attend, quite concerning staff were not aware and left guests out in the cold with no clue.....
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Date of stay: June 2021Trip type: Traveled on business
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Response from Dinesh Kunder, General Manager at Park Inn by Radisson York City Centre
Responded 5 days ago
Dear 519mrsp, Thank you for your time in giving us a constructive and welcoming feedback, its really disappointing to read your review as we have received some fantastic reviews following the launch of new menu. Our new RBG menu has 31 items in total, every feedback is important to us and we also run the home comfort menu parallel to our RBG Menu so we can extend the menu offerings for our long staying guests . Our F&B team are very flexible and try their utmost to meet all requests and cater for all audience. Our menu pricing is very competitive with other 4 star hotels in the city. Please accept my sincere apologise as some aspects of your stay did not meet your expectations , be assured I have shared your feedback with rest of our management team ensuring we take necessary immediate steps to avoid repetition. H&S of our team and guests are paramount to us and we take every fire alarm activation seriously and have robust fire evacuation plan in place with trained fire team and marshal to deal with emergency as and when they arise. Would like to highlight that fire brigade attendance was for the restaurant next door to our hotel which doesn't belong to our hotel and our Duty Manager had to escort fire officers to this restaurant. Once again thank you for bringing this issue to my attention, we hope if you travelling to York in the future you will provide us with an opportunity to restore your faith back into our hotel. We are really looking forward to welcoming you back soon for much improved experience. Kind regards, Dinesh Kunder
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Colbyco21 wrote a review Jun 14
Fleetwood, England136 contributions123 helpful votes
Stayed here many times and the standards even in these difficult times are first class, right in the city centre and handy for everything. The food and service is excellent and the bedrooms are large, bright and very comfortable, Check in was very fast and efficient. Covid restrictions are in place but are managed superbly in the hotel. Will always be our first choice hotel whilst staying in York.
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Date of stay: June 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from Dinesh Kunder, General Manager at Park Inn by Radisson York City Centre
Responded 2 days ago
Dear Colbyco21, Thank you for your time in sharing an amazing review following your stay with us, we are delighted that you enjoyed most aspects of your stay including the food & service offerings, comfortable bedroom and an efficient Check-In process. Its great to read that you found our COVID secure measures are managed superbly , we are really looking forward to welcoming you back soon. Kind regards, Dinesh Kunder
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SharonJT67 wrote a review Jun 14
Durham, United Kingdom4806 contributions597 helpful votes
+1
From the moment we checked in staff were helpful & courteous, providing assistance with car parking. We stayed for one night on Sunday 13th June on a voucher deal & couldn’t have chosen a better venue, was faultless & incredibly clean with plenty of measures to keep you safe. My only reservation was not asking for a river view room, however for the time we actually spent in the room, I don’t think this really mattered! At check in we were asked to book our breakfast time in advance, that was plentiful & consisted of a hot buffet with the usual pastries, toast, fruit & yoghurts available, when you walk in there are two hot drinks machines ahead of you, please note there is a third behind you that lots of people missed so don’t queue unnecessarily, the latte is gorgeous. Bread for toasting & cutlery were provided in sealed bags as part of their safety measures & staff were out constantly clearing & wiping tables down. Fantastic experience from start to finish, thank you Park Inn team, you were all awesome!👏 A few images of the hotel attached, only comment would be upgrade to soft closure toilet seats, it’s a shock when they bang down, but that’s not a complaint! 🤣
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Date of stay: May 2021Trip type: Traveled as a couple
Room Tip: River view room
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Response from Dinesh Kunder, General Manager at Park Inn by Radisson York City Centre
Responded 2 days ago
Dear SharonJT67, Thank you for your time in sharing this fantastic review following your stay with us, we are absolutely thrilled to read that you enjoyed all the aspects of your stay including the warm welcome at reception, breakfast offerings , safety and security measures and last but not least our friendly and efficient team. I will be certain to share your feedback with rest of our team, once gain thank you for recognising our team efforts. We are really looking forward to welcoming you back soon. Kind regards, Dinesh Kunder
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jgreig211300 wrote a review Jun 14
Edinburgh, United Kingdom1 contribution
The hotel is in ideal location for sightseeing. The rooms are an ample size? We enjoyed the excellent breakfast. The staff were very friendly and professional staff. We will certainly be returning next time we are in York.
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Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Dinesh Kunder, General Manager at Park Inn by Radisson York City Centre
Responded 2 days ago
Dear jgreig211300, Thank you for your time in sharing an amazing feedback, it's great to read we ticked all the boxes and our team have gone above and beyond ensuring you had an excellent stay with us. We are really looking forward to welcoming you back soon . Kind regards, Dinesh Kunder
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PRICE RANGE
$70 - $199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park inn by radisson york hotel york, york park inn, park inn york, park hotel york
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
200
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Frequently Asked Questions about Park Inn by Radisson York City Centre
Which popular attractions are close to Park Inn by Radisson York City Centre?
Nearby attractions include Shambles (0.2 miles), Locked In Games York (0.2 miles), and The Hilt (0.3 miles).
What are some of the property amenities at Park Inn by Radisson York City Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Park Inn by Radisson York City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Inn by Radisson York City Centre?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Park Inn by Radisson York City Centre?
Conveniently located restaurants include The Taylor Made Kitchen, skosh, and Las Iguanas.
Is Park Inn by Radisson York City Centre located near the city center?
Yes, it is 0.6 miles away from the center of York.
Are any cleaning services offered at Park Inn by Radisson York City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Inn by Radisson York City Centre offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Inn by Radisson York City Centre?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Park Inn by Radisson York City Centre?
Many travelers enjoy visiting York Cold War Bunker (1.3 miles), Holy Trinity Church (0.3 miles), and Merchant Adventurers' Hall (0.3 miles).
Does Park Inn by Radisson York City Centre have any great views?
Yes, guests often enjoy the river view available here.