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Novotel York Centre Hotel

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4 Fishergate, York YO10 4FH England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (473)
Room & Suite (182)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel York Centre Hotel
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 46 hotels in York
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Experience modern comfort in our newly refurbished rooms! Situated close to the celebrated historical city walls just a short riverside stroll from the centre, the hotel is perfectly located for exploring the historic and cultural delights of the city. The Gourmet Bar serves a range of dishes as well as light snacks and a sumptuous afternoon tea. There is a spacious outdoor terrace area and 24-hour room service for guests to enjoy. Kids can have fun in the play area, use the Nintendo Wii and Xbox in the hotel reception or enjoy our indoor pool! The hotel is less than 1 mile from both York Minster and the Railway Station and is a short walk from the shops, business centres and the University of York, York Racecourse is 10 minutes away by car. If you are planning to see a show at the Barbican or Shakespeare’s Rose Theatre, we are ideally located a short walk away from these venues.
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Room & Suite (182)182
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Highchairs available
Strollers
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Wardrobe / closet
Iron
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Mid-range
Languages Spoken
English, French, Spanish, Italian and 2 more
3,293Reviews51Q+A100Room tips
Traveler rating
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Popular mentions
Tim C wrote a review Nov 2020
Birmingham, United Kingdom4 contributions3 helpful votes
I stayed at Novotel York Centre for 3 nights immediately before the November lockdown. I couldn't have wished for a more pleasant stay. The hotel is conveniently located, being only a short drive into York from the surrounding road network (with its own open air and spacious car park) and a 10 minute walk from the old city centre. The staff were remarkably friendly and helpful throughout my stay. Particular mention should go to the young lady on check in and the young lady serving breakfasts. The room was extremely comfortable and the bathroom very well appointed. Both were faultlessly clean. Food was delicious and generous helpings too. It's quiet there at night, so you get a good night's sleep. Excellent wi-fi as well.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
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Toby P wrote a review Feb 2020
Amersham, United Kingdom7 contributions10 helpful votes
Hotel's Favorite
Great hotel, just a short stroll from the city centre. The rooms are comfortable and a good size. There is a decent swimming pool and a large, family friendly bar/lobby area. What really stands out is the friendly, hard working staff. Great buffet breakfast and lovely pizzas.
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Date of stay: February 2020Trip type: Traveled with family
4 Helpful votes
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Response from NovotelYorkCentre, Hotel Ambassador at Novotel York Centre Hotel
Responded Feb 28, 2020
Good Afternoon TonyP631, Thank you for your feedback. We are so glad that you enjoyed the hotel and that you managed to take advantage of our facilities and great location. We really appriciate your kind words and positive feedback reagrding our fantastic team, and I will surely be letting them know. Myself and the team cannot wait to welcome you back to the beautiful city of York. Best Wishes, Chloe
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SusanaAndDaniel wrote a review Nov 2020
York, United Kingdom7 contributions
All we needed was a worry-free break, and that is exactly what we got. With a one year-old on our hands we have been looking for a night away for a while. The Novotel team made us feel welcome and safe during the whole stay! Easy direct booking, very welcome check-in, and at check-out you just need to leave the keys in a box. Must say that we actually enjoyed some of the new safety measures in place. We had the pool just for the three of us (I think only two rooms are allowed at the same time). Communication with reception or the restaurant is made through WhatsApp! I hope they keep this, it was so easy!!! Dinner in the restaurant was lovely. I would recommend the mushroom soup and the lovely desserts. We stayed in a Junior Suite. These rooms are both romantic and family friendly! Also, you have a TV on the bed side and another in the living room side :) Bathroom is huge, with both shower and bath, and lots of mirrors. Can’t wait to go back.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
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Patrick C wrote a review Nov 2020
1 contribution
Had a wonderful time once again on our 2nd stay at the hotel very welcoming staff helpful and very friendly accomadation second to none food superb will be back again as soon as we can would definately recommend to anyone
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Date of stay: November 2020Trip type: Traveled as a couple
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Tom H wrote a review Oct 2020
Liverpool, United Kingdom31 contributions2 helpful votes
We had to wait until 4pm to check in, two hours after our check in time. The chap on the desk said that they were ‘very busy’ as though that was an adequate excuse! We were given £10 drinks vouchers while we waited, needless to say the £10 didn’t cover the drinks for a family of 4! We weren’t able to use the pool because we ‘didn’t book a slot’ (Covid) having been told over the phone days before that we didn’t need to. The room wasn’t very clean and smelled of damp. Also very noisy. The communal reception and bar area was impressive but unfortunately didn’t make up for the rest of our experience.
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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Response from M D, General Manager at Novotel York Centre Hotel
Responded 5 weeks ago
Dear tomhB3985CA, Thank you for your feedback. While we will attempt to have all rooms ready at the time our guests arrive, this is not always possible, hence we offer a "from" check in time. I am very surprised that a staff member would have informed you not to pre-book a swimming pool slot but will be very happy to investigate this and your other complaints should I have some more information. You can contact me on h0949-gm@accor.com to discuss your stay. Kind regards, Kai
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PRICE RANGE
$79 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel york centre hotel york, accor york centre, hotel novotel york, york novotel
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
124
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Frequently Asked Questions about Novotel York Centre Hotel
Which popular attractions are close to Novotel York Centre Hotel?
Nearby attractions include Mindlock Escape Rooms (0.3 miles), York Castle Museum (0.2 miles), and The York Army Museum (0.3 miles).
What are some of the property amenities at Novotel York Centre Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel York Centre Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Novotel York Centre Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Novotel York Centre Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Novotel York Centre Hotel?
Conveniently located restaurants include Robinsons Cafe, Penny's Bespoke Foodhouse, and 31 Castlegate Restaurant.
Are there opportunities to exercise at Novotel York Centre Hotel?
Yes, guests have access to an indoor pool during their stay.
Is Novotel York Centre Hotel located near the city center?
Yes, it is 0.6 miles away from the center of York.
Are any cleaning services offered at Novotel York Centre Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel York Centre Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel York Centre Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.