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Experience modern comfort in our newly refurbished rooms! Situated close to the celebrated historical city walls just a short riverside stroll from the centre, the hotel is perfectly located for exploring the historic and cultural delights of the city. The Gourmet Bar serves a range of dishes as well as light snacks and a sumptuous afternoon tea. There is a spacious outdoor terrace area and 24-hour room service for guests to enjoy. Kids can have fun in the play area, use the Nintendo Wii and Xbox in the hotel reception or enjoy our indoor pool! The hotel is less than 1 mile from both York Minster and the Railway Station and is a short walk from the shops, business centres and the University of York, York Racecourse is 10 minutes away by car. If you are planning to see a show at the Barbican or Shakespeare’s Rose Theatre, we are ideally located a short walk away from these venues.
All reviews swimming pool separate toilet executive room sofa bed car park half term reception area good size per day overlooking the river clifford's tower york centre family room walk into town short break ten minute walk breakfast was excellent
Nice hotel room was gorgeous comfy beds etc Bar area was great. Only issues was maid knocked on door at 9am?! Woke us up said she would return later then as we got up to leave she was still stood outside the door! Also went...More
I haven't stayed here, this review is for the restaurant but I'm positive the same service is afforded to guests staying here. We had a wait in the restaurant because of the impending delivery of ingredients and unfortunately they didn't arrive. However, the subsequent service...More
3 Thank Jan F
Response from MaximeDupont, General Manager at Novotel York CentreResponded September 30, 2018
Dear Jan F,
Thank you so much for this amazing review.
I hope to see you when you return.
Me and my fella stayed here for 3 nights and I cannot praise this hotel enough. The staff were extremely helpful, the hotel was spotless, the decor was really modern (and they are extending the hotel to make the place even more amazing).
Excellent hotel, really well placed in York. Large clean room, excellent helpful staff. Pleasant riverside walk into town. Breakfast good. Pool is well maintained, clean, & warm. Would highly recommend.
The bed linen was covered with lots of hair, with holes and marks.
Carpet partly hoovered.
Dust in the bathroom.
Colour of towels closer to yellow.
Smell from the bathroom sink.
I have never stayed in such a dirty room in Accor hotels