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The Grange Hotel

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The Grange Hotel
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1,007 Reviews from our TripAdvisor Community

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Showing 1,002: English reviews
Silloth, United Kingdom
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arrived at the hotel in the same torrential rain we'd experienced on the road for the previous 50 miles. Turned into the tight car park to find a single 'will it fit' space angled between a portacabin and the last proper space. One of the staff - in shirt sleeves - immediately came out voluntarily and ushered me into the... More 

Helpful?
Thank Mikeyorks
Management response:

Dear Mikeyorks Many thanks for your kind words - I am incredibly proud of the team and your feedback makes all their hard work worthwhile! Regards Suzanne More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We arrived at the hotel and had booked a small double room. There was a fault with the lighting, however, the receptionist offered us an alternative upgraded room immediately. The best bit about the stay was the breakfast, excellent service, piping hot and delicious.

Helpful?
Thank Qamar H
Management response:

Dear Qamar H Many thanks for your review. Unforeseen maintenance issues do try us, but I'm very pleased the matter was dealt with efficiently and to your satisfaction. I trust you enjoyed your time in York and we look forward to welcoming you back. Regards Suzanne More 

Chesterfield, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just stopped here for one night. Lovely hotel, like a large old house covered in ivy. We stayed on a dinner, bed and breakfast deal. The food was amazing. All the staff were attentive and professional. Great location, just a 5/10 minute walk along the road to the centre of York. Would love to stay here again.

Helpful?
Thank V388ESjanel
Management response:

Dear V388ESjanel Many thanks for your kind review - we do appreciate it! Regards Suzanne More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

A very disappointing stay. The room I was in, number 13, was in need of a good clean and tidy up: stained net curtains; dirty and stained carpet (wouldn't walk on it in bare feet!); tiles coming away from wall in bathroom; limescale in the shower; part of the ceiling above the shower was breaking away with lots of cracks... More 

Helpful?
Thank Qualtagh
Management response:

Dear Qualtagh Thank you for your feedback. I shall look into the issues raised. Our vegetarian breakfasts do consist of vegetarian sausages, mushrooms, tomatoes, baked beans and eggs. But if you have any further suggestions, I would very much appreciate them! Regards Suzanne More 

Reigate, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel with very helpful staff and very conveniently situated for exploring York. We had a big ground floor room with a 4 poster bed. The dogs were allowed in the public rooms but not the restaurant however for breakfast the staff set up a corner in the lounge for us so they could stay while we ate rather than... More 

Helpful?
1 Thank lizandtheBeagles
Management response:

Dear LizandtheBeagles Many thanks for your kind review. We loved meeting the beagles! And look forward to welcoming you all back. Regards Suzanne More 

York, England, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently had our wedding reception at The Grange and it was absolutely fantastic. Suzanne was brilliant from start to finish, always replying to e-mails quickly and putting my mind at rest with any concerns I had.Nothing ever seemed too much trouble for her which was brilliant. One of the main reasons we booked The Grange was for the amazing... More 

Helpful?
1 Thank Rachel7896
Management response:

Dear Rachel7896 Many thanks for your kind comments. Very glad all went well - it was our pleasure! I'm sorry for the various niggles and I will look into them. Wishing you the very best for the future! Regards Suzanne More 

Bristol, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Although on arrival the entrance to this hotel is very unassuming my room was clean and comfortable. There were areas where it looked a bit tired but there was hospitality tray and fridge with complimentary water and milk which was welcomed. I had separate shower and a very large bath with television. Ample very hot water 24/7 which flowed unusually... More 

Helpful?
1 Thank Judy186220
Management response:

Dear Judy186220 Thank you for your comments. I am disappointed you were not offered assistance with your luggage and shall indeed take this up with my Reception team. Guest directories can however be found in the desk drawer. I trust you enjoyed your time in our great city and we look forward to welcoming you back. Regards Suzanne More 

liverpool
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on a Sunday night through a Secret Escapes deal, one night including 3 course set menu and breakfast. Firstly overall this is a nice hotel perfectly situated exactly (if not less) as described - just 10 minute walk to the very centre of York. The surroundings are lovely. This is a nice little part of the World.... More 

Helpful?
2 Thank easterchick
Management response:

Dear Easterchick Thank you for your review. I am so sorry you found the hotel a tad soulless. I am enormously proud of the team and the individual service we offer and quite at a loss to explain why your experience was markedly different. Your comments however do serve as a timely reminder that we may not get it right... More 

Haverhill, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Room was fabulous, all you could want. very clean and tidy, the other rooms in the hotel were excellent too. the location was second to none - on the main road into York, leaving just a 5 minute walk into central York [which is absolutely stunning]. It had all the amenities needed, and with York [and its 365 pubs/bars/eateries] just... More 

Helpful?
Thank dovastator
Management response:

Dear Dovastator Many thanks for your kind review - very glad you enjoyed your stay with us and we look forward to welcoming you back. Regards Suzanne More 

Newark-on-Trent, United Kingdom
Level Contributor
314 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If ok is your benchmark this place will satisfy your needs. I only stayed on a tremendous value room rate, no breakfast, no meals so cannot comment on those aspects. No parking available but didn't bother me as plenty on street. The room I was allocated was on the second floor, the slowest lift I have ever encountered took me... More 

Helpful?
Thank arthurh
Management response:

Dear Arthurh Thank you for your comments. We do however aim better than OK regardless of the rate you pay. Our vertical platform lifts may not be the fastest, but they are primarily intended for our guests with impaired mobility, including wheelchair users, and this does affect their maximum permitted speed. I do understand your comments about plug sockets. As... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Ivy Brasserie
The Ivy Brasserie
Cuisines: French, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Grange Hotel is a beautiful award winning Regency townhouse, located just a few minutes walk away from York Minster and the city center shops and attractions. The AA 2 rosette awarded restaurant, The Ivy Brasserie is situated in the old brick vaulted cellars creating a truly unique experience. Private car parking on - site subject to availability. Deep comfy sofas, real fires in the colder months and fresh flowers throughout the hotel, create a relaxing ambiance. ... more   less 

Additional Information about The Grange Hotel

Address: 1 Clifton, York YO30 6AA, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $131 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grange Hotel 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
Grange Hotel York
Hotel Style:
#10 Business Hotel in York
#11 Luxury Hotel in York
#13 Family Hotel in York
#16 Romantic Hotel in York
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