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The Grand, York

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Station Rise, York YO1 6GD England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$146
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Free cancellation until 07/03/21
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Traveler (1781)
Room & Suite (626)
Dining (149)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Grand, York
Updated 10/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 46 hotels in York
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to The Grand, York's first and only AA five-star rated hotel. This stunning hotel opened in May 2010 following the extensive refurbishment of the former North Eastern Railway headquarters – one of York’s most iconic Edwardian buildings. Originally constructed in 1906 as a ‘Palace of Business’ for what was then one of the most powerful public companies in the country, today it is the region’s leading luxury hotel and has established a global reputation for its first-class service, stylish bedrooms and unique historic atmosphere. Following a £15 million refurbishment in 2017, The Grand now boasts 207 individually designed bedrooms, a beautiful spa to relax, a destination restaurant, a cocktail bar and meeting & event spaces. There is something for everybody to enjoy - we look forward to welcoming you soon!
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand movies
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Classic
Languages Spoken
English, Chinese, German
5,502Reviews120Q+A100Room tips
Traveler rating
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Popular mentions
whichdestinationnext wrote a review Jan 8
Esher, United Kingdom418 contributions107 helpful votes
+1
Stayed here end of October and at the end of December 2020; both stays were fabulous. Would highly recommend for your stay in York. Staff were so welcoming, helpful and friendly. The room was spacious and the bathroom is wonderful. It has a separate bath and shower which is nice. Toiletries provided are Molton Brown. Stayed the night things closed and couldn’t fault how they adapted as breakfast had to be served in the room. This was fresh and tasty. Did use the spa facilities the first time I stayed. This has to be pre booked. Nice bonus. There is parking outside the hotel which is £25 but there’s a car park literally a minutes walk away which on the NCP app is £7.50 for 24 hours so would recommend parking there instead. This hotel is in a great central location. Centre of town is a 10 minute walk away.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Katarina Vasiljevic, Guest Services / Front Office at The Grand, York
Responded 1 week ago
Good afternoon! Greetings from The Grand, York and thank you for taking the time to share your feedback following your recent stay with us. We are delighted to read that you appreciated your luxurious room and all the wonderful amenities that we offer, as well as our friendly and welcoming staff, on hand for all your needs during your stay with us. Our breakfast is a truly grand affair consisting of a sumptuous full English breakfast offering, with continental offerings alongside classic a la carte dishes freshly cooked by our dedicated Chefs and we are delighted to know that you have enjoyed the same luxurious breakfast in your room on this occasion. It will be our pleasure to welcome you back to The Grand in the near future. Stay safe. Kind Regards Hester - Guest Relations
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CHESHIREHOUSEWIFE wrote a review Jan 3
Whitegate, United Kingdom8 contributions3 helpful votes
Under very difficult circumstances, as in the day we checked in was when the new tiers were put into place and put the hotel into tier 3, the hotel were quick to reassure us of what are options were. The manager took the time to speak in reception to the large group that had formed after hearing the news, this was most welcome as we all had questions. We were amongst a few I believe who decided to stay on the 30th and 31st December which was allowed as it was pre-booked. Sadly we had to resort to take away service in town and room service in the hotel. The restaurant compromised and provided us with a similar room service menu to the one we would have had at the gala dinner and this was delivered to our room. It was delicious 😋 We will definitely return to The Grand as and when we are allowed, it’s a beautiful hotel in a beautiful city. It clearly wasn’t the stay we had planned but we still had a lovely time all the same. Top marks to the staff!!
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Katarina Vasiljevic, Guest Services / Front Office at The Grand, York
Responded 1 week ago
Good afternoon, Greetings from The Grand, York and thank you for taking the time to share your feedback following your recent stay with us. We are beyond delighted to read that you enjoyed a wonderful stay at our luxurious Hotel. It is very heart-warming to read that our team responded quickly and well with the tier change and keeping our guests informed of their options. Our Food & Beverage team worked really hard to ensure you still had a lovely dining experience for New Year's Eve with the changes in regulations. Your recognition and praise of how well this has been executed makes our team very proud. We look forward to welcoming you back to The Grand soon. Stay safe! Kind Regards Hester - Guest Relations
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donnahennagan wrote a review Jan 3
Newcastle Upon Tyne2 contributions
The staff rooms food was best food I’ve had in along time this hotel goes above and beyond to make you happy can’t wait for things to get back to normal so I can get booked up with my family thankyou again
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Katarina Vasiljevic, Guest Services / Front Office at The Grand, York
Responded 1 week ago
Good afternoon Donna, Greetings from The Grand, York and thank you for taking the time to share your feedback following your recent stay with us. We are delighted to read that you appreciated your luxurious room and all the wonderful amenities that we offer, as well as our friendly and welcoming staff, on hand for all your needs during your stay with us. Our food is freshly prepared using quality ingredients and we are pleased to see you enjoyed it so much. It will be our pleasure to welcome you and your family back to The Grand in the near future. Kind Regards, Hester Guest Relations
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Bron1303 wrote a review Dec 2020
Burnley, United Kingdom305 contributions98 helpful votes
The hotel is in a great place and only a few minutes from the centre of York, there is limited parking but just across the road is a huge car park. Inside is stunning the room was perfect and the bed so comfy. The staff were very friendly and welcoming.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Katarina Vasiljevic, Guest Services / Front Office at The Grand, York
Responded 1 week ago
Good afternoon Bron1303, Greetings from The Grand, York and thank you for taking the time to share your feedback following your recent stay with us. We are beyond delighted to read that you enjoyed a wonderful stay at our luxurious Hotel. We hope you were able to make some wonderful memories during your time in York. It has been a pleasure looking after you and we look forward to welcoming you back to The Grand. Kind Regards Hester Guest Relations
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Penshurst20 wrote a review Dec 2020
Manchester, United Kingdom13 contributions17 helpful votes
Stayed two nights with family (3 small children). The hotel is exceptional with immaculate rooms and facilities, and carefully planned Covid measures. All the staff were genuinely warm and helpful. Right from arriving you can immediately tell the hotel is just better on every level. We ate breakfast and dinner in the restaurant where the food was excellent. Service a little slow at times but would not put us off. We love York and will definitely return to the Grand.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Katarina Vasiljevic, Guest Services / Front Office at The Grand, York
Responded 2 weeks ago
Dear Penshurst20, Greetings from The Grand, York and thank you for taking the time to share your feedback following your recent stay with us. We are beyond delighted to read that you enjoyed a wonderful stay at our luxurious Hotel. We hope you were able to make some wonderful memories during your time in York. We pride ourselves on always having friendly staff on hand to provide all our guests with a luxurious trip away. It is wonderful to hear that you enjoyed dining with us in The Rise. Our breakfast is a truly grand affair consisting of a sumptuous full English breakfast offerings, with continental offerings alongside classic a la carte dishes freshly cooked by our dedicated Chefs and we are delighted to know that you have enjoyed it. It will be our pleasure to welcome you back to The Grand in the near future. With Kindest Regards, Katarina
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Previous
PRICE RANGE
$136 - $311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cedar court grand hotel york, cedar court grand hotel and spa
FORMERLY KNOWN AS
The Grand Hotel & Spa
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
207
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Frequently Asked Questions about The Grand, York
Which popular attractions are close to The Grand, York?
Nearby attractions include Locked In Games York (0.2 miles), Can You Escape? York (0.2 miles), and St. Mary's Abbey (0.2 miles).
What are some of the property amenities at The Grand, York?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Grand, York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand, York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Grand, York?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Grand, York?
Conveniently located restaurants include skosh, The Rattle Owl, and Cafe FeVa.
Are there opportunities to exercise at The Grand, York?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Grand, York located near the city center?
Yes, it is 0.6 miles away from the center of York.
Are any cleaning services offered at The Grand, York?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand, York offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Grand, York?
The staff speaks multiple languages, including English, German, and Chinese.