The Grand, York
Station Rise, York YO1 6GD England
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$220
Free cancellation until 04/07/23
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$220
Free cancellation until 04/08/23
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$274
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$169
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Dining (199)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#5 of 53 hotels in York
Location
4.9
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
Welcome to The Grand, York's first and only AA five-star rated hotel. This stunning hotel opened in May 2010 following the extensive refurbishment of the former North Eastern Railway headquarters – one of York’s most iconic Edwardian buildings. Originally constructed in 1906 as a ‘Palace of Business’ for what was then one of the most powerful public companies in the country, today it is the region’s leading luxury hotel and has established a global reputation for its first-class service, stylish bedrooms and unique historic atmosphere. Following a £15 million refurbishment in 2017, The Grand now boasts 207 individually designed bedrooms, a beautiful spa to relax, a destination restaurant, a cocktail bar and meeting & event spaces. There is something for everybody to enjoy - we look forward to welcoming you soon!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Paid public parking nearby
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand movies
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
English, French, Spanish, Chinese and 8 more
Location
100Great for walkers
Grade: 100 out of 100
201Restaurantswithin 0.3 miles
117Attractionswithin 0.3 miles
Contact
Station Rise, York YO1 6GD England
Getting there
Rental CarsSee all York rental cars
6707Reviews139Q+A100Room tips
Reviews
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Most Recent
Our stay was brilliant from the first moment to the last. The staff were magnificent - so friendly and helpful. The accommodation was first class. We can’t wait to go back. It was a memorable stay for our 25th wedding anniversary.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Needed a hotel for one night and booked the Grand in York this was based on the reviews and the look and history of the building. We were not disappointed from being greeted by the Concierge, the valet parking, check in at Reception it went as smooth as silk. Professional yet friendly. The room was spacious the bed and pillows excellent and comfortable. The bathroom was exceeding well equipped and large, you could have thrown a small party in it and my wife loved the under floor heating. The bar was comfortable and the staff were just as professional and friendly and they smiled!! We had one small glitch which was handled efficiently and professionally by Eslam the Front of House Manager. We have traveled extensively and would rate the Grand as epitomising all you would expect in a 5 Star Hotel. …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is an absolutely lovely hotel. The bed was comfortable, the bathroom was clean and spacious, the tea and biscuits were delicious, and the staff were very helpful. Spent some time in the bar as well, which was relaxing and beautiful. My room had an excellent view and the location is terrific--we walked to the train station with our luggage and the hotel was close to everything we wanted to see and do. At the end of the day, I would enjoy a cup of tea in the room in one of the pretty chairs and just relax. One of my party used the gym and pool and said they had a good experience. I would definitely stay here again.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: We traveled in March and got an excellent rate.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a great hotel in a great location. Near the station and close to the town centre. Our room was very spacious and well equipped. Bar is a great place to chill. All the team are very helpful and efficient and made our stay very easy and comfortable. Thank you
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is absolutely beautiful. The staff are polite and attentive, we were able to leave our bags at the hotel whilst our room was getting prepared for our stay, the reception phoned me once the room was ready and the bags were brought up for us by the concierge. The room was spacious and oozing luxury. The bed has to be the comfiest I’ve ever slept in! We had the pleasure of having a couple of drinks in the bar on the Saturday evening where a fantastic violinist was playing music. The hotel is a very short walk into the centre of York and 2 minutes walk away from the train station. All round fantastic experience and I would recommend it to anyone looking for somewhere lovely to stay whilst in York.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent stay and The Grand Hotel. Our stay was for one night in an executive room and it was lovely and spacious. The bathroom was delightful with a big bath. The staff were pleasant and very friendly. They were very helpful and everything was 5 star. Breakfast was nice and lots of choice. We would definitely stay here again on our next visit to York. The spa was very relaxing and clean.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a terrific short stop for one night at the Grand on our way down to London from Edinburgh. It was our first time in York. Upon our very early arrival by train (noon) the concierge did a stand up job of sharing all the main places to visit in the limited time we had. Also the front desk staff (thanks Andrea!) were wonderful. They were genuinely sorry we could not access our room 3 hours early! It was a lovely room although in the new section (wee disappointment for my daughter) with comfortable beds, loads of space and delicious locally made shortbread with the tea.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed for a couple of nights in York and really enjoyed our time at The Grand. It was lovely to stay in a hotel with a large number of local staff who knew the area and were proud of their city and hotel.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We turned up really early due to an early train and poor weather we wanted to drop our bags off and explore the city. When we turned up the concierge offered to take our bags and showed us to the check in desk, to our surprise the room was ready! The room was spotless, the bed was incredibly comfy, to sum up the room was amazing. The only minor issue was that we had booked a slot for the pool and when we went down the pool was very busy, and there isn't an area around the pool to sit and relax. The lockers are controlled by your hotel key card which is made of wood and as there isn't anywhere to leave your items around the pool this posed a problem. Overall a great stay and would return.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dylan Cottrill, Guest Services / Front Office at The Grand, York
Responded yesterday
Dear blueigloo56, Thank you for taking the time to leave such a wonderful review of your recent stay at The Grand. We are delighted to hear that your experience with us was amazing, and that our concierge and front office team was able to assist you with your early arrival and getting you checked in promptly. We are pleased to know that your room was spotless and that the bed was incredibly comfortable. We understand that the pool area was a bit crowded during your visit, and we apologize for any inconvenience this may have caused. We appreciate your feedback regarding the locker system and will take it into consideration as we continue to improve our guests' experiences. We are honoured that you had a great stay with us and that you would return to The Grand in the future. Thank you again for your kind words and for choosing to stay with us in York. Warm regards, Dylan Cottrill Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s not often in a large hotel that one is made to feel so genuinely welcome by every member of the staff who just couldn’t have been more helpful or friendly. Everything more than came up to expectations. We had a lovely large room and large bathroom and it was all spotlessly clean. The bed was wonderfully comfortable and everything you could possibly need was provided. The hotel is very well positioned for the old town and is also just a short walk from the station. An excellent hotel which deserves its reputation, highly recommend.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dylan Cottrill, Guest Services / Front Office at The Grand, York
Responded yesterday
Dear multitrippers, Thank you so much for taking the time to leave such a wonderful review of your recent stay at The Grand! We are thrilled to hear that you enjoyed your time with us and that every member of our staff made you feel genuinely welcome. We are delighted that your room and bathroom were spacious, clean, and comfortable, and that everything you needed was provided for you. It is wonderful to know that the bed was wonderfully comfortable and that you had a great night's sleep. We are pleased to hear that our location was ideal for your needs, and that you found our hotel to be excellent and deserving of its reputation. We are honoured that you highly recommend us to others, and we look forward to welcoming you back to The Grand in the near future! Thank you again for your kind words and for choosing The Grand for your stay in York. Best regards, Dylan Cottrill Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$199 - $275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cedar court grand hotel york, cedar court grand hotel and spa
FORMERLY KNOWN AS
The Grand Hotel & Spa
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
207
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Frequently Asked Questions about The Grand, York
Which popular attractions are close to The Grand, York?
Nearby attractions include Locked In Games York (0.2 miles), Treasure Hunt York (0.2 miles), and Can You Escape? York (0.2 miles).
What are some of the property amenities at The Grand, York?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Grand, York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand, York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Grand, York?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to The Grand, York?
Conveniently located restaurants include Karoo Bar & Kitchen, Casa Brazilian Rodizio, and skosh.
Are there opportunities to exercise at The Grand, York?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Grand, York located near the city center?
Yes, it is 0.6 miles away from the center of York.
Are any cleaning services offered at The Grand, York?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand, York offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Grand, York?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Japanese, and Croatian.