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Room & Suite (719)
Dining (196)
What is Travelers’ Choice?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 07/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Grand, York
Updated 07/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 51 in York
Location
4.9
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
Welcome to The Grand, York's first and only AA five-star rated hotel. This stunning hotel opened in May 2010 following the extensive refurbishment of the former North Eastern Railway headquarters – one of York’s most iconic Edwardian buildings. Originally constructed in 1906 as a ‘Palace of Business’ for what was then one of the most powerful public companies in the country, today it is the region’s leading luxury hotel and has established a global reputation for its first-class service, stylish bedrooms and unique historic atmosphere. Following a £15 million refurbishment in 2017, The Grand now boasts 207 individually designed bedrooms, a beautiful spa to relax, a destination restaurant, a cocktail bar and meeting & event spaces. There is something for everybody to enjoy - we look forward to welcoming you soon!
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand movies
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, Chinese and 8 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
210Restaurantswithin 0.3 miles
117Attractionswithin 0.3 miles
Contact
Station Rise, York YO1 6GD England
Getting there
Rental CarsSee all York rental cars
6140Reviews131Q+A100Room tips
Reviews
Traveler rating
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Most Recent
We had a very nice time at the Grand which is very well located for railway station and central York. The staff were generally very friendly and efficient. Breakfast was good and the evening meal we had was fine. We stayed in a Heritage Suite (306) in the main (old) building which was well appointed. A few issues meant that we cannot give a 5 star rating: - we, in accordance with the hotel's instructions, booked an hour spa slot to go swimming, changing in our room as requested - for 4pm on a Monday afternoon - on arrival at spa - there was no checking of booking - changing rooms for ladies had wet floor and was busy - and between the small pool and the jacuzzi there were 20 people - impossible to swim and in no way relaxing.... we left after five minutes - not acceptable for a 5 star - if you have rules - make sure they apply to everyone - information and coordination of front desk was a little lacking (not told paper and minibar were complimentary) - minor points - missed one night turndown and minibar not refreshed/glasses taken away As a word of warning - this is a city centre hotel in a listed building - so although the bed and bedding was very comfortable and we had no problem with internal noise - the fact that they I presume cannot install anything other than secondary glazing meant that we were woken both mornings at around 5.15 by street cleaning machine sounds.…
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Date of stay: May 2022
Location
Service
Sleep Quality
Room Tip: Heritage suites vary (we asked to move from original one with no walk in shower)
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Helpful
Stayed 2 nights bed and breakfast. The food was spot on, the breakfast was good quality and served hot. The staff were very attentive and smart. The room was of good size and the bathroom clean. The spa/pool was a lovely experience and highly recommended. Thanks for making our stay one to remember.
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Date of stay: May 2022
Room Tip: Good accessibility, great service all round
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Helpful
My husband and I had toured the Yorkshire dales twice before with a wonderful man named Alan. We had planned to go again this spring but sadly when I tried to book with Alan I discovered he had passed. We decided to go to york during our stay in the UK and pay our respects to this sweet man. Upon checking in to the Grand, we discovered the head concierge was a personal friend of Alan and his widow. He was kind enough to call her and ask if we could speak to her. We had a wonderful telephone visit. During our two nights and three days at the Grand everyone was friendly, warm, and personable. You just had to ask and each person you spoke to went out of their way to help you with any issue. At the end of our stay we hugged Jordi goodbye and promised to return. That is a promise we hope to keep!…
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Date of stay: May 2022Trip type: Traveled
Room Tip: Both the bar and the restaurant were lovely and food was great. The Grand is walking distance to...
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Helpful
This impressive pile is near very handy for the city centre and across from one of the main access points for walking the city walls. The liveried staff are very personable and all of them speak to guests; the atmosphere of friendliness is clear and pleasing. The restaurant seems to have dropped certain things since our last visit some five years ago - gone is the starched white table linen. However, service is efficient and friendly. The hotel is equipped by funky taps in the baths and hand basins. These require a certain skill and patience to master and often the settings can cause difficulty; it was on the fourth day that we realised that they really need replacing with something simple and functional. The spa and pool is nice with decent changing rooms and associated facilities. A good class hotel with good standards and lovely staff.…
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Date of stay: May 2022
Value
Service
Sleep Quality
Helpful
Highly recommend. The staff are friendly welcoming and helpful. Nothing is too much trouble. Perfectly situated for exploring York and only a short walk from the train station. Hendricks afternoon tea is well worth booking too
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
The Grand is everything you could wish for in a fabulous hotel, location is great, staff is just amazing, so friendly and helpful, facilities excellent, food delicious! I can honestly and confidently recommend to anyone wanting a fantastic, experience, staying here made our visit to York so special and I can’t wait to visit again, thank you
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Review collected in partnership with this hotel
Date of stay: May 2022
Service
Helpful
We stayed in room 048 in the newer part of the hotel overlooking the street . Could not fault the room plenty of towels , face cloths decent sized beds spotless. Minor point we had to stir our hot drinks with the handy nail file from the bathroom as there was not a stirring stick in the tray . Oh the fridge was NOT WORKING at all !! light was on everything inside warm . Thought a good idea would be to put a fridge thermometer inside so house keeping could see at a glance if the temperature was incorrect . Door staff excellent very helpful, nice to see this .
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Date of stay: May 2022
Value
Cleanliness
Service
Helpful
Grand by name and nature, proper old school 5* service from the doorman right through to the people in the back ground that you often never see. We have stayed here a number of times now and can’t wait for our next visit. On the Friday night they had a young singer in the bar, she was fantastic!
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
The Grand has the friendly but discreet service, and comfortable luxury one would hope from a 5 star hotel. Excellent dinner in the lovely restaurant. Its location very good for walking to the city centre, or the station, but it was quiet at night.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
What a fantastic hotel. A short walk from the train station and right by the city walls this hotel is a delight from start to finish. The service is impeccable, very warm, courteous and with great attention to detail - nothing is too much trouble. I particularly appreciated the concierge who showed me to my room telling me the history of the hotel and pointing out the original features. The room was a great size, very spacious, including a large bathroom with Milton brown products. Super comfortable bed and a fantastic nights sleep. I’d asked for a quiet room and they certainly delivered. The 1906 bar had a good selection of cocktails for pre dinner drinks and you’re only a short walk from the multitude of restaurants in the city. Breakfast was a sumptuous affair with everything you could possibly want to eat including the best croissants. I didn’t get to use the spa facilities or the cookery school which are also on site. My only wish is that I couldn’t have stayed longer.…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Israel Coronado, Guest Services / Front Office at The Grand, York
Responded 6 days ago
Dear Macbond1, Thank you so much for your kind and wonderful review of our hotel, I am so delighted that you enjoyed your visit and I hope you had a relaxing time. It is wonderful to hear you enjoyed our charming hotel and our breakfast menu. I am really so pleased to additionally hear that you found all aspects of your stay to your liking and also that our team provided a friendly and warm service for you. I hope we can welcome you again in the future. Warm Greetings, Israel Coronado Guest Relations manager
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PRICE RANGE
$208 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cedar court grand hotel york, cedar court grand hotel and spa
FORMERLY KNOWN AS
The Grand Hotel & Spa
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
207
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Claim Your Listing Frequently Asked Questions about The Grand, York
Which popular attractions are close to The Grand, York?
Nearby attractions include Locked In Games York (0.2 miles), Treasure Hunt York (0.2 miles), and Can You Escape? York (0.2 miles).
What are some of the property amenities at The Grand, York?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Grand, York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Grand, York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Grand, York?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Grand, York?
Conveniently located restaurants include skosh, Dough Eyed Pizza, and The Rattle Owl.
Are there opportunities to exercise at The Grand, York?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Grand, York located near the city center?
Yes, it is 0.6 miles away from the center of York.
Are any cleaning services offered at The Grand, York?
Yes, dry cleaning and laundry service are offered to guests.
Does The Grand, York offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Grand, York?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, Japanese, and Croatian.