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The Grand

Traveler (1493)
Room & Suite (639)
Dining (91)
Certificate of Excellence

About

#12 of 46 hotels in York
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to The Grand, York's first and only AA five-star rated hotel. This stunning hotel opened in May 2010 following the extensive refurbishment of the former North Eastern Railway headquarters – one of York’s most iconic Edwardian buildings. Originally constructed in 1906 as a ‘Palace of Business’ for what was then one of the most powerful public companies in the country, today it is the region’s leading luxury hotel and has established a global reputation for its first-class service, stylish bedrooms and unique historic atmosphere. Since a £15 million refurbishment in 2017, The Grand now boasts 207 individually designed bedrooms, a beautiful spa to relax, two destination restaurants, cocktail bar and events spaces. Something for everybody to enjoy - we look forward to welcoming you soon!
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Luxury
Classic
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
194Restaurantswithin 0.3 miles
74Attractionswithin 0.3 miles
4,946Reviews
1,829Photos
96Q+A
100Room tips
Traveler rating
  • 3,519
  • 834
  • 352
  • 148
  • 95
Time of year
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Popular mentions
Where better than the five-star Grand Hotel for my friend and I to celebrate an amazing 50 years of our friendship! From the time we arrived (after a mere 4-minute walk from York station) and were relieved of our luggage by the doorman until we checked out 4 days later, we felt
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I stayed here for 2 nights with my 15 year old daughter. We found every single member of staff (particularly the door, concierge and reception staff) incredibly polite and helpful. The executive room we’d been allocated was huge, with a fantastic bathroom and large comfortable
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+1
My wife and I stayed here on 29th April for two nights. We had just finished a 5 day car rally of Scotland and were meeting friends in York who had recommended The Grand. It also coincided with a special occasion so I booked the Penthouse Suite. The first impressions were
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Sumptuous buffet breakfast with clear display list of food items and good quality. Spacious room with comfy beddings, however, it seems that some items in room possibly be reused? e.g. laundry bag, slippers? Not sure, it's not sealed in bag, but just a paper strap on it, checked
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Stayed at the Grand with friend for our 40th birthdays. Although this is a beautiful hotel in a fantastic location in York, with some real plus points, it just didn't quite hit the mark, especially for the price. On the plus side, the concierge staff are fantastic. The
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Response from Grand-York, Guest Relations Executive at The Grand
Responded yesterday
Good afternoon Marie, Greetings from The Grand. Thank you for your choosing to stay with us and taking the time to write up your review. We appreciate that you were celebrating a special occasion and we hope that you made some beautiful birthday memories with your friends. Our charming hotel was established in 1906 and it is great to know that your noticed it's beauty. We are happy to read that Conceriage provided excellent service and your comments will be shared. Your feedback is really important and enables us to enhance our service moving forward. Our team is growing and we endeavour to contact all guests directly, in order to really personalise those special occasions. Unfortunately, we only had the lead name on the booking and we did apologize for any disappointment caused. We strive to provide the best guest experience possible and want to ensure that all your expectations are reached. During the weekend periods the Spa can be a little busier than usual, therefore, we have now allocated times for children and adults only. We believe that this will allow a more relaxing experience for both guest profiles and we hope that you will be more satisfied with this in place for a future visit. We did send an email to the group leader with a follow up and we have actioned all your feedback accordingly. Once again, thank you for your feedback and we hope to welcome you back in the near future. Kind regards, Catherine Jayne Herbert Guest Relations Executive
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PRICE RANGE
$160 - $385 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cedar court grand hotel yorkcedar court grand hotel and spa
FORMERLY KNOWN AS
The Grand Hotel & Spa
LOCATION
United KingdomEnglandYorkshireYork
NUMBER OF ROOMS
207
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