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Bay Royal Whitby Hotel

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Bay Royal Whitby Hotel
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897 Reviews from our TripAdvisor Community

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Showing 896: English reviews
Norwich, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

From the start, I booked this way back in April for our Anniversary in September. When the day arrived for us to leave Norfolk, we had no problems with the coaches/feeder coaches which took us to Whitby, a long 12 hour journey. When we pulled up outside the Royal Hotel at Whitby, our faces dropped, not as enticing as pictures... More 

Helpful?
1 Thank Pat C
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I’m sorry to see you were disappointed with aspects of your stay. I’m pleased to see your bedroom was to your liking. We have refurbished the vast majority of our bedrooms over the past 4 years and plans are in place to start in the public areas in early 2017. I appreciate your comments regarding my team and will be... More 

Redditch, United Kingdom
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a lovely holiday at this hotel. Yes it's a little shabby and needs some tlc but overall it is what it is. The clientele is generally over the age of 65 and the meal portions reflect this as does the entertainment (Which we didn't partake). We found the food substancial rather than spectacular with portions on the smaller... More 

Helpful?
1 Thank Caroline T
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for taking the time to share your review. I’m pleased to see you enjoyed your stay with us. The views from room 2013 are quite amazing and especially so at this time of year. I will be sure to pass your comments to the rest of the team and we hope to welcome you back in the not... More 

Torquay, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We arrived here and were pleasantly surprised with our recently refurbished room. That was before we had a shower. I think that the fittings had all been bought at t poundland, the shower fell down when turned on and the bathroom became a swimming pool. Horrendous. The food was so bad, tiny portions and not very hot. There were bread... More 

Helpful?
1 Thank nadine b

Travelers are raving about these Whitby hotels

Watford, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

We went to Whitby with shearings despite a previous poor experience with thi companies hotels. We were picked up from our local pickup point, the feeder coach was 10 minutes early but still set off as we were still making our way to our seats, as I'm disabled I found it very difficult to negotiate the narrow aisle while the... More 

Helpful?
3 Thank jane w
Louth, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Ha tWo bottles of water for the first night and that is it for DBB we paid over £600 for a premier room ,which included two bars of chocoate as well and some first first nigt!. I use Trip Adviser on a regular basis and try to be fair, but this is to warn other what you are paying for.... More 

Helpful?
4 Thank raynna
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I’m sorry to see on this occasion you were disappointed with aspects of your stay. Our premier rooms continue to be very popular with both returning and new guests and I am surprised to read this review. The supplements charged are for the extra facilities, space and stunning views from the rooms. The refreshments which you mention in your room... More 

Hertfordshire
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a great position on the cliff top with wonderful views. It is quite a climb up and down a steep hill to get to the town and harbour. The room we had needed a lot of work, we were on the third floor with a small window but a sea view. The bathroom was very dated... More 

Helpful?
Thank RomeoJuliet10
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

I appreciate you sharing your review. I will be sure to pass your comments to the team and we hope to welcome you back again in the future. Vicki Glen General Manager More 

Cambridgeshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just returned from a 4 night Shearings break at this hotel. After reading some of the reviews we were a bit unsure about what to expect but went with an open mind. This is a very old hotel which still has some of the original features which we think gives it character. All of the staff work very... More 

Helpful?
Thank Lnd54
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for sharing your review. It appears you enjoyed your stay and I’m delighted you would choose to stay with us again. I will pass your comments to the team and look forward to seeing you again. Vicki Glen General Manager More 

Chester, United Kingdom
Level Contributor
149 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our 2nd visit to the Royal Hotel, having enjoyed our Christmas break last December. The hotel is in an excellent location with stunning views of the Abbey, pier and harbour. Our room on this occasion was a seaview overlooking the abbey and was spacious, comfortable and very clean. The staff were all pleasant and helpful and we enjoyed... More 

Helpful?
Thank janus274
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for sharing your review. It would appear that we ticked the box throughout and you enjoyed your stay. I will pass your comments to the team. I can only apologise for the changes from advertised entertainment which were last minute. We look forward to your next visit. Vicki Glen General Manager More 

Llangollen, United Kingdom
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights as part of a Shearings coach holiday. Very mixed feeling as we drew up outside the hotel. The windows, exterior paintwork and glass and iron canopy over the front entrance were in a poor state of repair. I'd read several varying reviews of this hotel and believed my worst fears were about to be met. HOWEVER,... More 

Helpful?
2 Thank GarthGraham
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for sharing your review. I’m pleased to see you enjoyed your stay and would indeed return. Our sea view rooms are charged at £7 p/p, p/n and are definitely worth the extra cost. I will be sure to pass your comments to the rest of the team. We have refurbished the vas majority of our bedrooms over the... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had superior room on first floor and was very impressed with facilities and views. Booked car parking on site. Definitely worth it. Staff work very hard but seem to be understaffed as you tend to find anywhere nowadays. Only complaint that I had was the restaurant. Some staff with long flowing hair serving food??? Food not the best quality especially... More 

Helpful?
Thank David B
VickiGlen, General Manager at Bay Royal Whitby Hotel, responded to this review

Thank you for sharing your review. I’m pleased to see you enjoyed your stay and would choose to stay with us again. I will look into the issue you raised. Vicki Glen General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
Overlooking Whitby, with breathtaking views of Whitby Abbey and the sea, the Royal is steeped in intriguing history and heritage. Many of the hotel bedrooms are front facing and have superb views thanks to the hotel’s cliff top position. This is an extremely popular hotel that has many returning customers thanks to its warm and friendly welcome and great hospitality. The entertainments suite offers a great variety of entertainment and guests can also enjoy the marvellous views from the comfortable restaurant and bar. The Royal Hotel is in an ideal location, just a few minutes from the famous harbour and shops. Whitby is a traditional maritime town and with its old cobbled streets, picturesque houses and sandy blue flag beach, it is a great place for a holiday or short break. ... more   less 

Additional Information about Bay Royal Whitby Hotel

Address: West Cliff, Whitby YO21 3HT, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Whitby
Price Range: $117 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Royal Whitby Hotel 3*
Number of rooms: 100
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