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Holiday Inn Norwich City

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Holiday Inn Norwich City
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864 Reviews from our TripAdvisor Community

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Showing 850: English reviews
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 6 days ago NEW

We wer put here after a fire at the town House in March. The ratings of the two hotel is considerable but we had stopped at the Town house before and been pleasantly surprised very good value for money. As we had prepaid the Innkeeper lodge (M&B) picked up the cost. The room was spacious but if I was paying... More 

Helpful?
Thank Mike D
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your comments and please accept my apologies that we clearly failed to make your stay memorable earlier this year, this obviously is not our standard. Best Regards, Hiren Varvadekar General Manager More 

Norwich, United Kingdom
2 reviews
Reviewed 6 days ago NEW via mobile

Good place to stay, in the middle of the city so you can get where you want to go in no time. Very nice large rooms and clean. Staff are polite and kind and made me feel at home. Would definitely stay here again when I I need to stay away from home

Helpful?
Thank Dstone82
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your review Dstone82 and I am very pleased to hear that your stay was enjoyable with us and you will definitely stay with us when you are next planning to visit Norwich. Best Regards, Hiren Varvadekar General Manager More 

Lymington, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Immaculate rooms. Good food and courteous staff. Lovely quiet bedrooms and comfortable beds with choice of firmer pillows if preferred..Nice location and central for getting around the city and surroundings. .

Helpful?
Thank mimosa46
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Very well said! My team does a fantastic in job in looking out guests and I am extremely delighted to hear your experience was memorable. We are lucky with our hotel's location and within minutes walk from the train station and Norwich City centre. Thank you for your review and we look forward to welcome you soon. Kind Regards, Hiren... More 

Chatham, United Kingdom
Level Contributor
113 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 weeks ago

Hotel is clean, bedrooms are comfortable and staff are friendly and helpful but restaurant is small with a limited menu. It's more of a business hotel rather than leisure/pleasure and it is about a 15 minute walk from the city centre. Parking is extra.

Helpful?
Thank John H
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you John H for your comments, I am naturally disappointed that we missed the opportunity to make your stay memorable. I am however glad my team were helpful and friendly. We have over 15 main course items on our menu along with selection of starters and every day of the week we offer a specials menu, and please accept... More 

Birmingham, United Kingdom
Level Contributor
99 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago

Stooped here with business and was well treated. It's spotless, friendly and well trained staff. Great view of the pitch from my window although I don't know if I paid more for that. Location pretty good , about 400 metres from the chain restaurants and maybe a mile from the city centre and a decent enough walk My room was... More 

Helpful?
Thank Sutttraveller
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for a balanced review! I am very pleased to hear your stay was memorable and you would stay with us without hesitation. My team does a great job in not only looking after our guest but our hotel too and thank you for highlighting this in your feedback. We all look forward to welcome you soon. Kind Regards,... More 

Southend-on-Sea, United Kingdom
Level Contributor
235 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 2 weeks ago

Parking in football ground car park adjacent behind the hotel at additional cost. Had to queue for ages upon check in due to short staffing. Adequate room. Self serve hot & cold buffet style breakfast was very nice. Beware parking!! The car park signage is not clear at all & not very prominent. There is a specific section of the... More 

Helpful?
Thank steveandsuzie
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your review, we aim to have appropriate staffing levels at all times in all areas of our hotel however at times we could get caught out and please accept my sincere apologies for this if this caused you any inconvenience. In regards to car parking, unfortunately this is owned and managed by Norwich City Football Club and... More 

Norwich, United Kingdom
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago

Visited for the second time due to a treat for my nephew to watch the local fireworks. Hotel is nice and the staff all seemed friendly. Room was a nice size with 2 double beds which were very comfortable. Nice clean room with a decent amount of space, also nice to get a pitch view for my nephew. Able to... More 

Helpful?
Thank kelly3times
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for again staying for your second visit to Norwich and indeed for your comments. Throughout the year we get lot of famous guests staying with us and I am glad to hear Mr Hodgson was as friendly as my team! We pride to deliver a memorable experience and thank you for letting us know you will come back... More 

Leeds, United Kingdom
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 weeks ago via mobile

This is a really good city hotel - perfect for a business trip or, ideally, a trip to Carrow Road. Car parking is decent value overnight at £5.95 considering the location. Like most Holiday Inns it is done out to a good standard and feels bright and airy throughout. The staff here are helpful and friendly and add to the... More 

Helpful?
Thank LeedsCanary
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for your comprehensive review. We are very lucky with our hotel’s location and indeed adjacent to the Norwich City Football Club with easy access to the city centre. I am delighted to hear my team were helpful and looked after you well during your stay. Our breakfast is the highlight and with choice of over 50 items there... More 

Newark-on-Trent, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

My third visit to this hotel and very good review overall. Room was bright and airy and a very good size. Bathroom was generally clean and towels were soft and fluffy. Some mould around shower screen will need attention soon and a little more care with a vacuum would have picked up the crisp crumbs around the bed edge on... More 

Helpful?
1 Thank KHreviewer
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your review and I am pleased to hear your stay overall was enjoyable. All our rooms are modern, contemporary and airy with plenty of floor space. I will have a quiet word with our housekeeping team with to ensure they pay a closer attention to the points you have highlighted, generally they are pretty good. Many thanks... More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 weeks ago via mobile

Stayed here only for one night but parking difficult staff lacklustre average rooms but quite expensive. Breakfast had to ask them to remove black pudding which had been under heat lamps long enough to make them taste vinegary. On checking out somebody complained they had been given a parking ticket in the car park receptionist dismissed it and just could... More 

Helpful?
Thank 64blackbird
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

I am very sorry to read your comments, it almost seems like you stayed in a different hotel to ours. As you can see from other several hundred reviews my team does great job in looking after our guests, which obviously was not the case during your stay and please accept my sincere apologies. Our breakfast receives high praises for... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This contemporary, stylish, award winning hotel (Hotel of the Year 2011) is the perfect property for business and leisure guests visiting historic Norwich. Holiday Inn Norwich City is the newest full service property in the city and has 150 air conditioned, light, modern bedrooms all of which are non smoking. Many of the rooms offer a pitch view of Norwich City's premier league ground and with a mix of executive, suites, standard, twin and accessible rooms we can offer something for everybody. The hotels atmospheric bar is a meeting place for everybody and serves a superb selection of wines, beers, bar snacks or full meals from our dine anywhere menu, or dine in style in our superb restaurant, the choice is always yours. Thinking of exploring? The hotel is in walking distance of Norwich's two cathedrals, its stunning Castle dating back to the Norman Conquest and the superb Norwich Lanes for individual bespoke shops. Alternatively head for the Chapelfield Shopping Centre with over 90 well known outlets making it a shopping paradise and placing Norwich in the top 10 of UK shopping destinations. With only a 5 minute walk to Norwich station leave the car at the hotel and let the train take the strain and visit the beautiful North Norfolk coast, the delightful Norfolk Broads or the seaside resort of Great Yarmouth what could be easier? ... more   less 

Additional Information about Holiday Inn Norwich City

Address: Carrow Road, Norwich NR1 1HU, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $75 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich City 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Hotel Style:
#3 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#7 Family Hotel in Norwich
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Norwich City staff and other travelers.
9 questions
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Hunstanton, United Kingdom
24 days ago
Hunstanton, United Kingdom
24 days ago
Greater Manchester, United Kingdom
9 months ago
West Sussex
10 months ago

See all questions (9)

Questions? Get answers from Holiday Inn Norwich City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask if you can have a PItch view if you want one. Check you are not overpaying if you don't want one”
 of 5 bubbles Sutttraveller, 2 weeks ago | Read review
“Ask for pitch view room”
 of 5 bubbles kelly3times, 3 weeks ago | Read review
“Book a room overlooking the football pitch”
 of 5 bubbles KHreviewer, 4 weeks ago | Read review
“Ask for side of hotel that looks onto Norwich football ground”
 of 5 bubbles bethank2016, Oct 27, 2016 | Read review
“Rooms. with odd numbers, seem to face onto the Norwich City football ground. a free game to watch?”
 of 5 bubbles markdS2750BG, Oct 4, 2016 | Read review
5 of 5
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