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Holiday Inn Norwich City

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Holiday Inn Norwich City
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810 Reviews from our TripAdvisor Community

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Showing 797: English reviews
london
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I think Holiday Inn offers great value for money and while it is a chain, you do get little touches that add to your comfort. The beds are wonderful, comfortable and roomy - and even in the most basic of rooms there's plenty of space to spread out, work or put things away. Clean, fresh and modern too And the... More 

Helpful?
Thank buttles
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Wow buttles, thank you for such a ‘wonderful’ review - we really appreciate it. We are very fortunate with our hotel and I am delighted to hear you enjoyed the comfort of our beds, we have recently changed all mattresses and bedding and I must admit they are very comfortable. All our rooms are very spacious and modern with plenty... More 

Chesterfield, United Kingdom
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were at the holiday inn as part of a package break. The rooms were of good quality and comfortable The staff were friendly and helpful apart from one of the bar staff who did not appear to know what real ale is. The food at breakfast was good the evening meals could do with a lot of improvement.

Helpful?
Thank royston1
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you royston1 for your review and naturally I am disappointed to hear we missed to impress you with our food, this is very unusual for us and I have taken your feedback on board and discussed this with my head chef to ensure we are consistent with our food offering for all our guests. I am delighted to hear... More 

Los Angeles, California
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Have just completed a 3 month stay at this hotel. Thank you to all for great service & support. Well done to Noemi, Val, Gill, Danielle & Martin: all great representatives for the hotel! Hotel thoroughly recommended.

Helpful?
Thank Simon d
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for your super review Simon d, it's great to hear my team has consistently delivered a super experience during your stay. I have shared you feedback with Noemi, Val, Gill, Danielle & Martin and they really loved the recognition. We all look forward to welcome you back to the super hotel! Best Regards, Hiren Varvadekar General Manager More 

Lincoln, United Kingdom
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Myself and my mum stayed in this hotel for two nights last summer so we could visit relatives and I have to say that it's one of the better Holiday Inns I have stayed in. The location was ideal walking distance for places to eat and my mum has always been a Norwich City fan so loved the fact our... More 

Helpful?
Thank Hannah G
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Hannah G for your lovely review, I am really pleased to hear you rate us as one of the better Holiday Inn hotel and thank you for this. We are very lucky with our hotel's location and within few minutes walking distance from the train station and the city centre. It's great to hear your mum enjoyed the... More 

Perth, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Holiday Inn is in an interesting location overlooking the Norwich City Football Club Stadium but some way from City centre. The staff were very friendly, welcoming and helpful. Rooms are well appointed and the Dinner I had was excellent.

Helpful?
Thank Richard K
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for a lovely review Richard K and I hope you had a same journey back to Australia. I am delighted to hear my team was very friendly and welcoming and made your stay enjoyable, they are really good at it. All our bedrooms are spacious, modern and contemporary and I am glad to hear it was to your... More 

London
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here two nights last week and found the reception staff rude. There werent enough rooms booked so we were told wed have to go to another hotel then the minute my company head office got on the phone all of a sudden a room became available!?! Breakfast was rediculous i got given a dirty cup, the scrambled egg looked... More 

Helpful?
Thank dannivic88
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your review, I am naturally disappointed to hear you felt my reception team was not friendly with you on check-in, as you may have noticed from other reviews my team delivers outstanding experience to all our guests so this has genuinely come to me as a surprise. Having reviewed your booking and discussed your feedback with my... More 

Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A few issues with the restaurant being full beyond its true capacity however, when brought to managers attention it was smoothly sorted out and, for the rest of our stay despite staff being exceedingly buzy we were well looked after by khons?lewis and the rest of the team.will be back to this lovely friendly hotel

Helpful?
Thank Luckykins
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks Luckykins for an excellent review, I am delighted to hear both Kons & Lewis made your stay memorable and extra special, they are both over the moon and thank you for recognising their efforts. We all look forward to your return visit soon. Kind Regards, Hiren Varvadekar General Manager More 

Stockton on Tees
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location about 10 minutes walk from railway station (much further from bus station). Buses handy nearby at Morrisons Supermarket (which has cashpoints). Check in was a little bit of a "faff on", with incorrect details on booking, however the lady on reception sorted it out, and rooms were available. Rooms were large & comfortable (with a double bed for... More 

Helpful?
Thank Adrian A
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Adrian A for your review, we are very lucky with our hotel's location and as you mentioned we are only few minutes walk from the train station and within easy access to Norwich city centre. I am glad my front desk team managed to rectify the booking issue on check in. Our rooms are spacious, modern and contemporary,... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

very smart and clean hotel. serves lovely food. all the staff worked really hard khans and lewis worked really hard to make us feel happy and welcome. good location close to ncfc and train station also

Helpful?
Thank James M
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for a lovely review James M, it's great to hear Kons & Lewis looked after you very well and made you feel happy and welcomed. I am sure we will see you very soon. Best Regards, Hiren Varvadekar General Manager More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here Saturday night Good bits Nice and quiet Very clean Friendly staff - especially Lewis in the restaurant who was lovely Pitch view room Bad bits Very very overpriced Limited toiletries £6 for parking after paying £130 for a room! £15 for breakfast - extortionate! Basic Probably wouldn't stay here again nothing awful just could stay somewhere much nicer... More 

Helpful?
Thank P17emy
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you P17emy for your review, it's great to hear my team was friendly and looked after you well and thank you for highlighting Lewis in your review, he is over the moon. I am very sorry to hear that you felt we were overpriced, our hotel is modern, contemporary and our rooms are very spacious and we generally receive... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This contemporary, stylish, award winning hotel (Hotel of the Year 2011) is the perfect property for business and leisure guests visiting historic Norwich. Holiday Inn Norwich City is the newest full service property in the city and has 150 air conditioned, light, modern bedrooms all of which are non smoking. Many of the rooms offer a pitch view of Norwich City's premier league ground and with a mix of executive, suites, standard, twin and accessible rooms we can offer something for everybody. The hotels atmospheric bar is a meeting place for everybody and serves a superb selection of wines, beers, bar snacks or full meals from our dine anywhere menu, or dine in style in our superb restaurant, the choice is always yours. Thinking of exploring? The hotel is in walking distance of Norwich's two cathedrals, its stunning Castle dating back to the Norman Conquest and the superb Norwich Lanes for individual bespoke shops. Alternatively head for the Chapelfield Shopping Centre with over 90 well known outlets making it a shopping paradise and placing Norwich in the top 10 of UK shopping destinations. With only a 5 minute walk to Norwich station leave the car at the hotel and let the train take the strain and visit the beautiful North Norfolk coast, the delightful Norfolk Broads or the seaside resort of Great Yarmouth what could be easier? ... more   less 

Additional Information about Holiday Inn Norwich City

Address: Carrow Road, Norwich NR1 1HU, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $92 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich City 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Hotwire, Agoda, Booking.com, Priceline, HotelTravel.com and Travelocity so you can book your Holiday Inn Norwich City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Hotel Style:
#3 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#7 Family Hotel in Norwich
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