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Holiday Inn Norwich City

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Holiday Inn Norwich City
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881 Reviews from our TripAdvisor Community

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Showing 867: English reviews
Reviewed 1 week ago via mobile

Attended a football match here in January. You can request a pitch view and watch the game without purchasing match tickets but we bought ours and attended the ground. Bigger than average rooms, good breakfast. Near to lots of restaurants and bars. Very friendly staff. Good good. It was our second visit and will come again

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Helpful?
2Thank Jo F
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for your review Jo F, it's great to hear your match day stay fabulous. Our stadium side rooms are truly unique and offers fantastic value for money. As you have mentioned you don't need to buy a ticket to watch the game. My team does a great job in looking after our guests and thank you for recognising...

Essex, United Kingdom
Reviewed 1 week ago

I stayed at the hotel with a group of friends for birthday celebrations on a busy Saturday match day. The hotel was clearly busy but this did not effect the level of excellent service received by the reception team, Luke & Danielle. The room was clean and in very good condition. Breakfast was great with a warm greeting from all...

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Helpful?
Thank heresfiona2014
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your review, I am very delighted to hear your stay was very enjoyable. My team does an outstanding job in looking after our guests and thank you for recognising their hard work. Luke and Danielle are over the moon to hear that they made your stay memorable. We all look forward to welcome you very soon. Kind...

London
Reviewed 2 weeks ago via mobile

We stayed here for a night after a match at Norwich City football club. It is literally attached to the football ground. we had two rooms which overlooked the pitch. You could have watched the match from the room if you wanted to although I guess you would miss the atmosphere ! It's fascinating though watching the goings on at...

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Helpful?
Thank JChisley
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your comprehensive review JChisley. I am pleased to hear overall your stay was enjoyable and you liked the stadium side rooms, they are very unique to our hotel. My reception team is over the moon with your comments especially Sue, thank you for recognising their efforts. Many thanks, Hiren Varvadekar General Manager

Lancaster, United Kingdom
Reviewed 3 weeks ago

From the beginning to the end this visit was highly enjoyable. The staff was truly excellent; nothing was too much trouble and every area of service was really good. The odd quirkiness did not detract from the overall pleasure of staying at this hotel.

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Helpful?
Thank Vapu
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks Vapu for your lovely review and I am delighted to hear that my team made your Christmas stay memorable, all my team members do an outstanding job in looking after our guests and thank you for recognising their efforts. See you soon. Kind Regards, Hiren Varvadekar General Manager

Huntingdon, United Kingdom
Reviewed 3 weeks ago

This is a smart Hotel close to the city centre. Staff were exceptional in all areas. Room was clean, comfy beds, adequate storage and good bathroom facility, and well serviced. Lifts were efficient. Food choices were very good and in the main quality was very good. Lunch on Xmas day was excellent. Tea and coffee was disappointing, particularly as it...

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Helpful?
Thank Sheila A
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Sheila A for your review. My team is over the moon to read your feedback and thank you for acknowledging their efforts. Our menus are carefully planned to ensure we offer good choice and selection for our guests and I am pleased to hear the menu choices were to your liking. Many thanks again for your feedback and...

Reviewed 3 weeks ago via mobile

This is my favourite Holiday Inn. Reception guy was fantastic. 100%. Room very nice and food in bar great. Really is a flagship for this company. Not great being back to work this week but lifes a lot better staying here.

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Helpful?
Thank Mirkwood65
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your feedback, obviously I love the title of your review. We aim to be the best and its always great when a guest recognises this. Many thanks. Kind Regards, Hiren Varvadekar General Manager

Reviewed 3 weeks ago via mobile

A Holiday Inn is a Holiday Inn etc. Well to a large extent the staff make the difference and the staff at this particular one were excellent. There was a slight glitch at checking in but the reception staff were polite and efficient and it was soon sorted out. My stay was over the Christmas period and in particular the...

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Helpful?
Thank Keith W
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Keith W for your review and I am delighted to hear your stay was 'spot on'. My team really work hard to deliver an outstanding experience to all our guests and thank you very much for recognising their efforts. See you soon. Kind Regards, Hiren Varvadekar General Manager

Norwich, United Kingdom
Reviewed 3 weeks ago

Hotel is in a great location for the city. We live in Norwich but just wanted a night away. Receptionist on check in very pleasant, a new girl on check in maybe Heather was very polite and helpful. They had even managed my request for a stadium room, which I hadn't specically booked as I didn't know I could, excellent...

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Helpful?
Thank Ellie O
Hiren V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you Ellie O for your review, it's great to hear your comments about Heather as she is one of our newest team member, you can imagine she is very delighted and thank you for recognising this. It is very unusual for our housekeeping team to miss out on cleanliness in our guest bedrooms and please accept my sincere apologies...

Leeds, United Kingdom
Reviewed 4 weeks ago

We have stayed here on numerous occasions when Leeds Utd play Norwich City. The hotel is next door to the football stadium and within walking distance to the shopping centre restaurants and cinema. The accommodation is excellent with very comfortable beds and huge bath towels which makes a nice change for a hotel to have these!The hotel has its own...

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Helpful?
Thank Sandra N
Hiren V, Manager at Holiday Inn Norwich City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards Paul Airley

Jessheim, Norway
Reviewed 4 weeks ago

Big and clean room, with all the thing we needed.. Food and snack for all times of the day, with a breakfast buffet well worth the money. Nice and cheerful staff, and I would book here again without hesitation :-)

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Helpful?
Thank Sirbosse
Hiren V, Manager at Holiday Inn Norwich City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We like to offer a wide variety of menu options and this is reflected in our breakfast buffet. We look forward to you staying with us again in the future. Kind Regards Paul Airley

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This contemporary, stylish, award winning hotel (Hotel of the Year 2011) is the perfect property for business and leisure guests visiting historic Norwich. Holiday Inn Norwich City is the newest full service property in the city and has 150 air conditioned, light, modern bedrooms all of which are non smoking. Many of the rooms offer a pitch view of Norwich City's premier league ground and with a mix of executive, suites, standard, twin and accessible rooms we can offer something for everybody. The hotels atmospheric bar is a meeting place for everybody and serves a superb selection of wines, beers, bar snacks or full meals from our dine anywhere menu, or dine in style in our superb restaurant, the choice is always yours. Thinking of exploring? The hotel is in walking distance of Norwich's two cathedrals, its stunning Castle dating back to the Norman Conquest and the superb Norwich Lanes for individual bespoke shops. Alternatively head for the Chapelfield Shopping Centre with over 90 well known outlets making it a shopping paradise and placing Norwich in the top 10 of UK shopping destinations. With only a 5 minute walk to Norwich station leave the car at the hotel and let the train take the strain and visit the beautiful North Norfolk coast, the delightful Norfolk Broads or the seaside resort of Great Yarmouth what could be easier? ... more   less 

Additional Information about Holiday Inn Norwich City

Address: Carrow Road, Norwich NR1 1HU, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $76 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich City 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Travelocity, Booking.com and Expedia so you can book your Holiday Inn Norwich City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Hotel Style:
#3 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#7 Family Hotel in Norwich
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Norwich City staff and other travelers.
9 questions
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Hunstanton, United Kingdom
2 months ago
Hunstanton, United Kingdom
2 months ago
Greater Manchester, United Kingdom
10 months ago
West Sussex
over a year ago

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Questions? Get answers from Holiday Inn Norwich City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Generally overlooks Carrow Road football ground (Norwich City F.C.)”
 of 5 bubbles Vapu, 3 weeks ago | Read review
“We were a group of about 60 and we heard no-one complain”
 of 5 bubbles 119sheilaa, 3 weeks ago | Read review
“Might be nice to have a room that actually overlooks Norwich City Football Stadium”
 of 5 bubbles sandranR5523GE, 4 weeks ago | Read review
“As it is located in one of the corners of Norwich football stadium, it could be interesting to se a football match for some.”
 of 5 bubbles Sirbosse, 4 weeks ago | Read review
“This hotel is part of the football ground so they the road of on match day”
 of 5 bubbles colin612016, Dec 12, 2016 | Read review
5 of 5
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