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Holiday Inn Norwich City

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Holiday Inn Norwich City
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837 Reviews from our TripAdvisor Community

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Showing 824: English reviews
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Placed in pretty much the centre of Norwich. Within walking distance from the station, room overlooked Norwich football ground hence the title! Food was decent however the price was a little high for what you got. Breakfast was included and was more then adequate. Staff were courteous as well. Overall I found the room to suit my business trip.

Helpful?
Thank Derek C
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for taking time to share your feedback Derek C. We are indeed very lucky with our hotel's location, as you mentioned we are adjacent to the football club and within few minutes walk from the train station. My team does a great job in looking after our guests and I am pleased to hear you had a positive... More 

Lanark, United Kingdom
Level Contributor
223 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Big room looking out onto Norwich City pitch. Only used my room to put my head down and had a quick drink at the bar late on after returning from dinner. Bit of a trek to get to and from town. Staff encountered were all very nice. Nothing special. Functional but appropriate for an overnight business trip.

Helpful?
Thank Brian C
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks Brian C for your review. We pride in delivering outstanding service to all our guests and I am very sorry to hear my team only delivered a functional experience. My team is very disappointed to hear that they didn't make your stay special as we aim to do. Thank you again for your feedback and trust we will... More 

Grenoble, France
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent location for Norwich City Center and football stadium if your're so inclined. Our room actually looked over the stadium. Well appointed, good restaurant, no complaints ... good for families too.

Helpful?
Thank NormMacdonald
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your review, we are very lucky with our hotel's location and I am pleased to hear you liked our stadium side rooms, they are truly unique. When you are next in area I would suggest you visit Norfolk Broads which are within 8 miles from the hotel and great for a day out. See you soon. Kind... More 

Norwich, England
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Comfortable and clean modern hotel. Check in very quick and uncomplicated, room spacious with a view of the pitch. We didn't eat dinner in the restaurant but good buffet breakfast choice. Parking available at a charge of £5.95. My only small whinge is the fact that, as with all Holiday Inns the shower gel and hand-wash are locked to the... More 

Helpful?
Thank alipalm
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for your review alipalm and for your excellent feedback. Our breakfast is the highlight of the day and with over 50 items to choose from there is something for everyone, my personal favourite is our fresh smoothie which I am sure you may have tried, they are really delicious. Thank you again for your review and we look... More 

London, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in an executive room which was Comfortable and clean. Not all of the little bathroom packs were full. Even though the boxes were there. Ie. Shower cap and sewing kit. Food in the restaurant was great. Best chocolate brownies ever. The staff were very friendly. Easy walk to the city.

Helpful?
Thank KimCrudgington
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you KimCrudgington for your lovely review, I am pleased to hear your stay in our 'Executive Room' was enjoyable. I will have a quiet word with my housekeeping team as it is very unlikely for them to miss things in the room and please accept my apologies for this oversight. Paul our head chef is over the moon with... More 

Scunthorpe, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to go to Norwich for a weekend getaway as we love the City and stayed Fri-Sun. We are big football fans (not Norwich though) so thought as they were playing we may as well go to the match. We booked via the Defence Discount Service website and got a decent discount, around £30 a night I believe so... More 

Helpful?
Thank Chrissie A
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Many thanks for your review Chrissie A and I am absolutely delighted to hear you loved our 'Executive Suite'. These rooms are great as they benefit from a separate lounge area along with all other special touches of an executive room. Along with special rates, we also offer a 'Best Price Promise' guarantee so you know you have got best... More 

Harleston, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Checked inn Monday ok. I don't like lifts so had to Carry case up to top floor. Tuesday hade talk with the food and drink manager about ale wich he knowledge was fab then Tues night hade a problem with bath and James was up first thing next morning to sort it. Then talking to bar person yesterday afternoo about... More 

Helpful?
Thank garylL1376HJ
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you very much for your review, it's always great to hear my team did a fabulous job in looking after you. We serve ale from one of the local micro brewery which I am pleased to hear you enjoyed. James takes pride in ensuring all our rooms are in tip top shape and if something needs fixing he does... More 

Norwich, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel chosen by work for a few training days. Unfortunately on arrival it was match day, however... If we were football fans it would have been perfect as our room had a perfect view of the whole match, as if we had been in a viewing box ! The room was spacious and had all the facilities. The coffee was... More 

Helpful?
Thank _littlebethw
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Thank you for your review and I am pleased to hear your stay was comfortable and both you and your partner had wonderful night's sleep. Its great to see that you have rated our hotel higher than your usual rating and thank you very much for this. We pride in delivering excellent guest experience in all areas of our hotel... More 

Pocklington, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stopped at the holiday inn ,on the 2 /9 ,what a lovely stay. staff very friendly and helpful, we had 2 large double beds and the bath was out of this world, what a brilliant start to our holls, we were near the football ground ,lucky no match was on, could be a problem if match day was on.the... More 

Helpful?
Thank janlittle966
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Wow, what a super review janlittle966 and thank you for taking time to acknowledge my team. They all work hard to ensure all our guests have a fabulous time with us and I am delighted to hear they made your stay memorable. All our twin rooms have two full size double beds with plenty of floor space and I am... More 

Atherstone, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Had a one night stay here on a business trip and as a regular holiday Inn customer this hotel is certainly below par! After a long day on the road I don't expect much just a clean room and comfortable bed ... I got neither unfortunately. Had to call the manager down to the room as I had at least... More 

Helpful?
Thank Hornsbyd
Hiren V V, General Manager at Holiday Inn Norwich City, responded to this review

Dear Hornsbyd, Thank you for taking time to share your feedback on trip advisor, I see you stayed with us back in June 2016. Having checked all our hand over records and spoken to my duty managers, unfortunately none of my colleagues recollect any conversations. We pride ourselves in delivering excellent service and high cleanliness standards which you can see... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This contemporary, stylish, award winning hotel (Hotel of the Year 2011) is the perfect property for business and leisure guests visiting historic Norwich. Holiday Inn Norwich City is the newest full service property in the city and has 150 air conditioned, light, modern bedrooms all of which are non smoking. Many of the rooms offer a pitch view of Norwich City's premier league ground and with a mix of executive, suites, standard, twin and accessible rooms we can offer something for everybody. The hotels atmospheric bar is a meeting place for everybody and serves a superb selection of wines, beers, bar snacks or full meals from our dine anywhere menu, or dine in style in our superb restaurant, the choice is always yours. Thinking of exploring? The hotel is in walking distance of Norwich's two cathedrals, its stunning Castle dating back to the Norman Conquest and the superb Norwich Lanes for individual bespoke shops. Alternatively head for the Chapelfield Shopping Centre with over 90 well known outlets making it a shopping paradise and placing Norwich in the top 10 of UK shopping destinations. With only a 5 minute walk to Norwich station leave the car at the hotel and let the train take the strain and visit the beautiful North Norfolk coast, the delightful Norfolk Broads or the seaside resort of Great Yarmouth what could be easier? ... more   less 

Additional Information about Holiday Inn Norwich City

Address: Carrow Road, Norwich NR1 1HU, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $85 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich City 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Hotel Style:
#3 Business Hotel in Norwich
#5 Romantic Hotel in Norwich
#7 Family Hotel in Norwich
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