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Holiday Inn Express Norwich

Traveler (122)
Room & Suite (55)
Dining (16)

About

#26 of 49 hotels in Norwich
Location
Cleanliness
Service
Value
The Express by Holiday Inn Norwich is a new 78 bedroom hotel on the Norwich Sports Village Complex. This Modern Hotel hosts a neighbouring Esporta Health and Raquet Club, the Royal Norfolk Golf Club, and the only Ice Rink in Norfolk, Ice Experience. All our guests can take advantage of all the facilities at the Health and Raquet club Swimming, Gym etc, for a daily fee as well as enjoy a round of golf or take advantage of our special GOLF BREAK Package contact our reception for special rates.Also enjoy ice skating at the Ice Experience. Our guest can take advantage of our rail/airport Courtesy Shuttle bus which runs daily and can be booked at reception from 8am - 9.30pm. The Express by Holiday Inn is located 2.5 miles from Norwich City Centre and 1.9MI from Norwich International Airport just off the A140. The hotel has been designed to combine contemporary design with comfortable accommodation and value pricing, catering for both business and leisure travellers. Each of the 78 bedrooms has a desk area with high speed internet access, direct dial telephone, tea and coffee making facilities, flat screen TV with satellite channels and an invigorating power shower. Our rates include Continental Breakfast which is served in the Great Room which is also a relaxing and informal place to unwind with a drink from our bar or to enjoy a Light Snack from our evening menu.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Free airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Convenience store
Parking
Free internet
Wifi
Internet
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Vending machine
Airport transportation
Shuttle bus service
Meeting rooms
Fax / photocopying
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Facilities for disabled guests
Wheelchair access
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Room features
Non-smoking rooms
Soundproof rooms
Air conditioning
Housekeeping
Safe
Bottled water
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Czech, Lithuanian, Polish
Hotel links
Visit hotel website
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Hotel deals
554Reviews
2Q+A
100Room tips
Traveler rating
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Popular mentions
This hotel has only one redeeming feature: the front desk staff who are very helpful. Otherwise here is a litany of issues we encountered during our 3 night stay: The WiFi is unreliable and very, very spotty The room is beyond bare bones The parking is nightmarish as there are
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Response from DarrennFCR, General Manager at Holiday Inn Express Norwich
Responded 4 days ago
Hi TaiTam1, Thank you for your review. My apologies for the issues that you encountered during your stay. We are currently addressing many of the issues you have detailed. We are having a full refurbishment of guest rooms and public areas later this year, this will also include a new guests WIFI system. There is new signage and a new parking system being installed very soon that will make parking for guests a lot easier and a sound limiter has been installed at the neighbouring leisure club. My sincerest apologies that the breakfast was not up to standard, I will talk to the breakfast team about this. Please understand that we are working on these issues. Thank you, Darren.
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Had a great stay over the Easter weekend whilst visiting family in Norwich. Clean, tidy, inviting hotel. I realised at past 11.30 when I needed to wash my babies bottles for the night that I hadn't packed washing up liquid so went to reception to see if I could get some to
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Response from DarrennFCR, General Manager at Holiday Inn Express Norwich
Responded 4 days ago
Hi Sophie R, Thank you for your kind review. I'm happy to read that you enjoyed your stay and that you found the hotel clean and inviting. Lewis will be please to read that his help was appreciated, I will pass this feedback on to him. I hope to see you again soon. Darren.
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We stayed on 8 April for 1 night booked 3 rooms for 1 adult 1 child per room and requested double beds but on arrival we were given twin bedded rooms. They did offer to change the room but with kids luggage etc we didn’t bother. The rooms were in serious need of update stained
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Response from DarrennFCR, General Manager at Holiday Inn Express Norwich
Responded Apr 13, 2019
Hi SRL1970, Thank you for taking the time to write a review. As you mentioned we have a full refurb coming later this year. I hope you can come and visit when it's complete. Best wishes, Darren.
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Stayed here with 4 other ladies for a hen do. The lady on reception was helpful but wouldn’t let us wait 10 minutes for the final person to arrive so we could split the bill which was a bit inconvenient but never mind. The room was clean and the beds are comfy, clean decent
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Response from DarrennFCR, General Manager at Holiday Inn Express Norwich
Responded Apr 13, 2019
Hi Mehan44Lang, Thank you for your review. I'm happy that you made good use of our shuttle service and that the breakfast team accommodated your sister. My apologies that the breakfast wasn't up to standards, despite it being a complimentary part of your stay we still want it to be the best it can be, so I will feed back to the team. Best wishes, Darren.
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Stayed here on a Thursday evening, and first impressions were good - clean and modern reception, friendly check in and the room was of good standard too. However I like to apply my version of Maslow’s ‘Hierarchy of Needs’ when I stop at a hotel, and consider the following to
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Response from DarrennFCR, General Manager at Holiday Inn Express Norwich
Responded Apr 13, 2019
Hi Daugtanion, Thank you for taking the time to write a beautifully creative review. I'm happy to read that there was enough toilet roll in the room and that the room was clean and bed comfy. Also that first impression were good and that the team were friendly. I could say at this point that we were trying to prevent some AI inspired future distopia and return us to some form of Neanderthal based living arrangement, but this would simply be untrue. The simple truth of the matter is that we were having technical issues with the internet in which I can only apologise about (we also tried turning off and on but were also frustrated by failure). We have recently upgraded our Fibre Broadband offering and have further improvements on the way. I can only hope that this can help further your Candy Crush ambitions if you were to stay with us again in the future. I hope you choose to stay with us again in the future. Best wishes, Darren.
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PRICE RANGE
$77 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express norwich hotel norwichholiday inn norwichnorwich holiday inn
FORMERLY KNOWN AS
Norwich Sport Village Hotel
LOCATION
United KingdomEnglandEast AngliaNorwich
NUMBER OF ROOMS
78
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