We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Premier Inn Norwich City Centre (Duke Street) Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Premier Inn Norwich City Centre (Duke Street) Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,100 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,091: English reviews
Devon
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I have to agree with previous reviewers. We could not sleep despite two large fans in the room. Admittedly it was a very hot day but no way should the room be this warm. We were wet with perspiration the whole time we were in the room and could not wait to go outside. Ironically the public areas were lovely... More 

Helpful?
Thank Evethomas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Clean and friendly hotel, perfect walking distance from the city, Car parking is next door in the multi story which gets very busy, when we arrived on the Saturday afternoon we were waiting 40 mins for a space so something to keep in mind, but otherwise everything else was great.

Helpful?
1 Thank Naomi O
Staffordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

What a shame! Stayed here many times but for some reason the air con was removed during the renovations last Summer! It is now too hot to sleep. Had to have 2 noisy fans going all night but still very uncomfortable! We will be staying somewhere else next Summer- such a shame as otherwise we really like it!

Review collected in partnership with premierinn.com

Helpful?
1 Thank gallantmspaulag
Doncaster
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed for 4 nights in August. It was around 25 degrees outside and probably hotter in the room. The window was useless as it only opened a few inches and we had a cheap fan that just blasted hot air at us. The building design is rubbish with little ventilation throughout. If i had not pre-booked we would have gone... More 

Helpful?
Thank mgsDoncaster
Driffield, England, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Premier inn on Duke Street on 15th August.Excellant service from staff.They couldnt have been more helpful.Room was better than expected in fact excellant.Food good.Delightful stay will go again.

Helpful?
Thank Susan S
Level Contributor
89 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is situated centrally and in a relatively quiet area of the city with access to the city centre and lanes area a matter of minutes away on foot. It is also easily navigable if driving with parking next door. The room was comfortable and bed was cosy with em suite bathroom and friendly front of house staff. The... More 

Helpful?
Thank Tryingtobeawriter
Milton Keynes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed here 2 years ago in October for a wedding and was fine so booked in again for a stay as part of another family celebration from 12-14 August. All I can say is avoid like the plague in anything approaching English summer temperatures. The rooms are unbearably hot - we stayed in rooms 208 & 209, the latter being... More 

Helpful?
Thank Mark C
WhitbreadHotels, Online Customer Service at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this review

Hi Mark I'm really sorry to hear the heat kept you awake, unfortunately this hotel doesn't have air-con. You can tell if a hotel does via the 'snowflake' icon on the hotel details page when searching via www.premierinn.com Our Housekeeping teams implement specific measures to minimise discomfort to our guests during the warmer season which include; ensuring windows are left... More 

Norfolk, United Kingdom
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately the Room was hot and very expensive for the type of hotel, the staff were rude and we did not enjoy our stay when we came in later in the evening. The hotel is decorated well and in a very good spot for the city centre though. Hoping for a better stay next time?

Helpful?
Thank HrD67
WhitbreadHotels, Online Customer Service at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this review

Hi there Thank you for taking the time to review your stay with us. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep. I am sorry that on this occasion we failed to provide this due to the heat issue in your room. Your experience was far below our usual high... More 

Lincoln, United Kingdom
Level Contributor
195 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A warm welcome at check in and throughout our two night stay the staff were cheery, courteous and professional. Prepaid for the parking at St Andrews multi-storey car park, excellent value at £8, allowing for exiting and re-entering as required. The bedroom was clean and presentable, the beds were as comfortable as always and the shower was invigorating with three... More 

Helpful?
Thank kensmoon
Strood, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We always choose premier inn as rooms are clean and have everything we need. We were initially frustrated to find out that we had to pay an extra £20 (£4 a day) for parking although it was free when we visited 2 years ago. The room we stayed in was very warm and was in desperate need of air conditioning.... More 

Helpful?
Thank becsut
WhitbreadHotels, Online Customer Service at Premier Inn Norwich City Centre (Duke Street) Hotel, responded to this review

Hi becsut Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. In regards to the parking charges, I can advise that this information... More 

Questions? Get answers from hotel staff and past guests. Ask a question

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (62)
Viewed
View from Room (3)
Viewed
Bathroom (3)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (9)
Viewed
Dining (1)
Viewed
Other (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Norwich hotels
0.6 mi away
Premier Inn Norwich Nelson City Centre Hotel
0.3 mi away
Maids Head Hotel
Maids Head Hotel
#5 of 50 in Norwich
4.5 of 5 stars 916 reviews
0.8 mi away
BEST WESTERN Annesley House Hotel
Show Prices
Show Prices
Show Prices
1.0 mi away
Holiday Inn Norwich City
6.0 mi away
Park Farm Hotel
Park Farm Hotel
#1 of 1 in Hethersett
4.5 of 5 stars 940 reviews
2.2 mi away
Holiday Inn Norwich
Holiday Inn Norwich
#17 of 50 in Norwich
4.0 of 5 stars 570 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Official Description (provided by the hotel)
Stay at the heart of historic Norwich with Premier Inn Hotel Norwich City Centre (Duke Street). Whether you're looking for arts and culture, shopping and shows, or are here for work, you'll find us a great place to start. Marvel at the cloisters of Norwich Cathedral, or uncover the city's history at the Castle Museum. Treat all your senses with a wander around Norwich's traditional market. Catch some drama or comedy at the Theatre Royal. Then unwind in our tasty restaurant and relax in your extra-comfy bed.Chargeable off-site at St Andrews multi-storey car park which is a short distance from the hotel at a discounted rate of £4 per night. ... more   less 

Additional Information about Premier Inn Norwich City Centre (Duke Street) Hotel

Address: Duke Street, Norwich NR3 3AP, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $70 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Norwich City Centre (Duke Street) Hotel 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Booking.com and Premier Inn so you can book your Premier Inn Norwich City Centre (Duke Street) Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Norwich City Centre (Duke Street) Hotel Norwich
Norwich Premier Inn
Hotel Style:
#2 Romantic Hotel in Norwich
#2 Best Value Hotel in Norwich
#4 Family Hotel in Norwich
#7 Business Hotel in Norwich
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay