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Holiday Inn Norwich

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Holiday Inn Norwich
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569 Reviews from our TripAdvisor Community

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Showing 567: English reviews
Stockport, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Firstly the rooms are decent, comfortable beds decent amenities. After that though it's rubbish, the car park was half taken over by massive skips and rubbish, overgrown trees scratching the car in the few spaces that were available. The gym is minuscule and although most of the equipment is in decent condition it's very cramped. Then I went to the... More 

Helpful?
Thank Mick C
merseyside
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Good all rounder....spacious Car parking...Bar that serves food....restaurant with an extensive menu...swimming pool and gym on a bus route into Norwich centre ( 45 minutes walk or 20 minutes to the centre of town) ideal for families or business ..note there are Rooms and Execrive rooms ...apparently the Executive rooms have recently been refurbished ...very nice shower ...ironing board and... More 

Helpful?
Thank BrigittesTeaRooms44
1 review
4 of 5 stars Reviewed 3 days ago NEW

I visited The Holiday Inn for a two-night stay. Customer service was excellent. Staff always greeted us with a smile. Rooms get a 9 out of 10. Fresh clean linen, selection of pillows, TV's that work and super comfortable beds. We travelled from Nottingham and found the location of the hotel perfect. Plenty of shops at just a mile away... More 

Helpful?
Thank Dinsdale B
Launceston, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed for 4 days and the first impression when arriving was of a tired hotel which had seen better days. The reception area was much more welcoming with pleasant staff. Our room on the lower floor was accessed via a drab corridor which had been partially renovated some time ago and then seems to have been forgotten about. The... More 

Helpful?
Thank 321michaelh321
Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear 321michaelh321, Thank you for taking the time to write a review about your recent stay and I am sorry to hear that you did not enjoy your visit. The corridors have recently been painted but are still in the process of being completed, but all bedrooms have had a refurbishment which we have been receiving fantastic feedback on. I... More 

Stansted Mountfitchet, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've been staying in this hotel regularly for more than three years but following the appointment of Auburn Williams to customer services manager/ food and beverages manager, the staff have stepped up and the restaurant is transformed. The new head chef Frankie is cooking great food and Carla is managing the restaurant efficiently. I would now recommend the restaurant as... More 

Helpful?
1 Thank JezzleT
Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear JezzieT, Thank you for your review, its always great to hear from our regular guests. Its great to hear you are pleased with what Alburn has done. I will pass your lovely feedback onto Frankie and Carla as I know this will mean a lot to them. Glad you like the new beds. We have also had the new... More 

UK
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in the outskirt of the city, in a quiet location. Room was ok, not very spacious if the sofa bed is being used. Breakfast was good, with a good selection of hot food, cereals and pastries.There is a fitness centre in the hotel with a swimming pool, sauna room, steam room and Jacuzzi. These facilities are good... More 

Helpful?
Thank nanomicrowee
Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear Nanomicrowee, Thank you for taking the time to write a review about your recent stay. Its great to hear you had an enjoyable stay and I do hope you will return to us again in the future. Kind regards Lucy Rose General Manager Holiday Inn Norwich More 

Chester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In 2 years of coming to the hotel. The last 2 days have been the very best in terms of food and service that I have enjoyed. The attitude of all the staff has always been first class but with Frankie in charge of the kitchen, the food has truly excelled. The carvery yesterday and the buffet today were the... More 

Helpful?
4 Thank alistairangus7
Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear Alistairangus7, Thank you for your lovely 5*review. I knwo you stay regularly so its great to hear you have really enjoyed the food and service. I will make sure Frankie see's your review, he will be very happy. Also thank you for the lovely feedback about all the other team members. I will make sure they all see your... More 

Llanddulas, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Staff on reception friendly and helpful. Room was ok, smallest bathroom I have ever seen though. shower was really weak. Had a drink in the bar which was really expensive. Took ages to get served at the bar as there was no one staffing it and you had to try and get the attention of a staff member walking passed... More 

Helpful?
Thank SteveEeles
Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear SteveEeles, Thank you for your review about your recent stay and its great to hear the reception team were friendly and helpful. I am sorry to hear you were disappointed with the service in the bar. I have passed on your feedback to my Guest Service Manager to review. Kind regards Lucy Rose General Manager Holiday Inn Norwich More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night recently, very quiet, super clean room, friendly polite staff. Situated on the outskirts of Norwich, but within a bus ride to the city. Recommended for a quite relaxing night. Try the local Norwich Honey Ale, delicious.Had a superb evening meal, and a good quality breakfast the next morning.Free WiFi was excellent.

Helpful?
Thank Len B
Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear Len B, Thank you for taking the time to write a review about your recent stay. Its great to hear you had a relaxing night. We look forward to welcoming you back in the future. Kind regards Lucy Rose General Manager Holiday Inn Norwich More 

hampshire
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed 2 nights with hubby and grandson. Hotel is undergoing refurbs not entirely sure if our room had been done or is about to be done! Tiniest bathrooms in the world even got a 11yr old to comment. Our bathroom door didn't lock and was split in places. Food was OK typical Holiday Inn fayre. Hotel wasn't too busy first... More 

Helpful?
2 Thank holidayaddict5862
Lucy R, Manager at Holiday Inn Norwich, responded to this review

Dear Holidayaddict5862, Thank you for taking the time to write a review about your recent stay. We completed our refurbishment in the bedrooms this week and they look fantastic so it sounds like you may have been in one of the older rooms. It is always nice to hear about the team and glad they looked after you. Hope to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Norwich enjoys an excellent location only 2.5 miles south from Norwich city centre. This Norwich Hotel offers easy access to attractions such as Great Yarmouth, Snetterton; Norwich City FC and Sandringham House & Gardens. This Norwich hotel combines excellent facilities for both business and leisure users, including Kids eat and stay for free*.The Hotel facilities include 119 Air Conditioned hotel Bedrooms, High Speed Internet access in bedrooms, conference rooms and public areas. This hotel in Norwich offers family rooms and accessible rooms too.Holiday Inn, Norwich has 5 meeting rooms which can cater for many requirements for up to 150 people, from Meetings, Christenings, Family Birthdays, Funerals to Weddings. Ample free car parking is available. The Hotel offers a Gym, Sauna, Spa Bath and Indoor Heated 13m Swimming Pool and is complimented by an on-site beauty therapist (pre-booking recommended). The hotel restaurant allows you to dine in an informal atmosphere everyday; serving a full buffet breakfast and extensive dinner menu that caters for everyone. Whether you are looking for sight-seeing, shopping, or exploring the beautiful Norfolk countryside we have it all. Discover the hidden gem of East Anglia that is known as Norfolk. *Terms and conditions apply. ... more   less 

Additional Information about Holiday Inn Norwich

Address: Ipswich Road, Norwich NR4 6EP, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $85 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Norwich 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotwire, Expedia, Odigeo, Hotels.com, HotelTravel.com, Priceline and Travelocity so you can book your Holiday Inn Norwich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Norwich Hotel Norwich
Norwich Holiday Inn
Hotel Style:
#5 Spa Hotel in Norwich
#12 Family Hotel in Norwich
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