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Premier Inn Norwich Nelson City Centre Hotel

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Premier Inn Norwich Nelson City Centre Hotel
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1,344 Reviews from our TripAdvisor Community

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Showing 1,333: English reviews
Lincolnshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Had a lovely 3 night stay even though the hotel currently looks like a building site outside, all inside areas were immaculately clean and the room was excellent! Very comfortable beds and a huge bath

Review collected in partnership with premierinn.com

Thank emma_atfin
Level Contributor
112 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Have stayed at this hotel three times in the past year. Location excellent, staff very friendly and helpful and everywhere clean. Breakfast good. Some noise from outside due to late night revellers and some noise from inside due to extensive building work. Our toilet was very stained at the bottom of the bowl. Have always preferred Premier Inns to other... More 

Thank AlanandTracey
Paisley, United Kingdom
Level Contributor
258 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This is in a great location right opposite the railway station and by the river. It also has a park attached so some rooms on the left side as you look on it from the front have views of river and park! Sadly just now it's a building site but it's odd how little this bothered us once we were... More 

Thank hfulton32
Exeter, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Spent a week in the hotel with breakfast and evening meals. Very pleasant room overlooking the river. Servicing of room very good. Breakfast was fine there was plenty of choice Evening meals were value for money and generally well presented. Most of the staff were hardworking and did their best to please. The refurbishing works meant the checkin was much... More 

Thank Jyccyj
Exeter, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Not situated in the best road in Norwich with people sleeping in doorways nearby. Also, building work going on too at time of stay and we then got allocated a room right next to a room being upgraded. As we arrived outside the room very noisy drilling started so we quickly returned to reception to complain and request to be... More 

Thank Brent H
Hastings, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Arrived what seamed like a building site and not a hotel but staff were helpful and made sure was put in a room away from the noise.room was clean and location was great little parking not like before so may have to fight for a space .Resturant review Sep

Thank mray1066
London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Came here on business staff were really helpful and check in was fast nice clean hotel room and not far from Norwich train station and city would recommend to stay here if in Norwich also has a nice restaurant

Thank peter7865
Kettering, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a wedding. As with all Premier Inns the room was comfortable, clean and up to the usual high standard of the Premier Inn Group. Easy access to the town centre and located within a short walk of restaurants and night-spots. Recommended.

Review collected in partnership with premierinn.com

Thank 487norwegian01
Norwich, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
1 of 5 stars Reviewed 1 week ago

Went to view the disability friendly room. Room OK, access to the room ludicrous. From reception it is room 37 in other words miles way along a corridor with unfriendly doors and an incline. The restaurant is then back to reception and another long similar walk in the opposite direction. The architect/planner should be made to do this themselves in... More 

Thank Collette1001
WhitbreadHotels, Online Customer Service at Premier Inn Norwich Nelson City Centre Hotel, responded to this review

Hi Collette Thanks for taking the time to review your stay with us. At Premier Inn we take the needs and equal treatment of all our guests extremely seriously. We have invested heavily in this area in recent years and are committed to ensuring our facilities and services are accessible to all. Notwithstanding this, Premier Inn recognises that there is... More 

Nottingham, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Friendly professional reception staff. The room was fine. The bathroom spacious..which might be designed to make better use of that space. We had an enjoyable evening meal, although the beer range was a little bland. Once again, friendly staff. A couple of points for Whitbread/Premier to consider. Thick duvets don't go with hot nights. Also,you may get more breakfast business... More 

Thank Tony212
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & Grounds (3)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Conveniently situated near the train station, looking out across the placid River Wensum. ... more   less 

Additional Information about Premier Inn Norwich Nelson City Centre Hotel

Address: Prince of Wales Road, Norwich NR1 1DX, England (Formerly Swallow Hotel Nelson)
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $75 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Norwich Nelson City Centre Hotel 3*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Premier Inn and Booking.com so you can book your Premier Inn Norwich Nelson City Centre Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Norwich Nelson City Centre Hotel Norwich
Nelson City Centre Norwich
Hotel Style:
#2 Family Hotel in Norwich
#3 Best Value Hotel in Norwich
#6 Romantic Hotel in Norwich
#10 Business Hotel in Norwich
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