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Mercure Norwich Hotel

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Traveler (94)
Room & Suite (47)
Dining (9)
Overview
121-131 Boundary Road, Norwich NR3 2BA England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (764)
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681 - 685 of 757 reviews
Reviewed November 27, 2012

Stayed at this hotel for 2 nights on business in Norwich. Just a very average hotel. Very dated public areas, these certainly need an update. Fairly small rooms, but comfy enough bed. The room was clean and with a decent shower. Average food, I think...More

Thank JohnHunter1980
Response from Stuart C, General Manager at Mercure Norwich HotelResponded December 12, 2012

Thank you for taking the time to write a review. I am sorry that you thought our hotel was 'average'. I can confirm that we are currently undergoing a programme of refurbishment which will be an ongoing process into 2013. I am glad you found...More

Reviewed November 26, 2012

We stayed at the Mecure Norwich for a weekend break, I totally agree with the previous comment on the staff. Whilst the majority were quite young the service they provided was "Top Notch". They were friendly, helpful and smiley, including the young chap in the...More

Thank Debrahis
Response from Stuart C, General Manager at Mercure Norwich HotelResponded November 28, 2012

Thank you so much for your kind review and the wonderful comments you made about my staff. I am very proud of my team and i know that each one of them will go the extra mile to make a guests stay special. Thank you...More

Reviewed November 24, 2012

We stayed at this hotel last night with our friends. Firstly we would like to mention how wonderful, caring and attentive all of reception, bar and restaurant staff were, they were all lovely. The only disappointing thing on this stay was, breakfast as it was...More

Thank Peter B
Response from Stuart C, General Manager at Mercure Norwich HotelResponded November 28, 2012

Thank you so much for taking the time to write a review. Thank you also for your very kind comments about my team. We have invested a great deal of time in training and as you can see it is really paying off. I was...More

Reviewed November 23, 2012 via mobile

The hotel is just a few miles always from Norwich Airport and a few seconds from the A140. The room I stayed in needed some TLC,there was a strong draught coming through the windows and the room always seemed a bit cold but the staff...More

Thank Carlos P
Response from Stuart C, General Manager at Mercure Norwich HotelResponded November 28, 2012

Thank you for taking the time to write a review. I am delighted that you found my staff great and that you enjoyed the food here, but disappointed that you found your bedroom draughty, cold and in need of TLC. Please accept my sincere apologies....More

Reviewed November 20, 2012

Booked last minute on the internet for purpose of a base in norwich when visiting friends for a night out in the city centre. I didnt do my homework enough and didnt realise its a fair ride in a taxi to any of the bars....More

Thank Butchers_boi
Response from Stuart C, General Manager at Mercure Norwich HotelResponded November 22, 2012

Thank you for your taking the time to write a review. I am so pleased that you found our hotel clean and comfortable and my reception team helpful. Thank you for recommending us to others on Trip Advisor we hope to see you again on...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Airport Transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
Wheelchair access
Beachfront
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
107
Price range
$86 - $159 (Based on Average Rates for a Standard Room)
Also Known As
Ramada Norwich
,
Norwich Ramada
Location
United Kingdom > England > East Anglia > Norfolk > Norwich
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
107
Price range
$86 - $159 (Based on Average Rates for a Standard Room)
Also Known As
Ramada Norwich
,
Norwich Ramada
Location
United Kingdom > England > East Anglia > Norfolk > Norwich
Photos
Traveler (94)
Room & Suite (47)
Dining (9)
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Questions & Answers
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Damon L
November 27, 2017|
Answer
Response from John D | Reviewed this property |
Sorry - I'm just a normal paying guest, not staff! You'll have to ask the hotel directly.
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sezco1981
March 28, 2017|
AnswerShow all 4 answers
Response from Tay H | Reviewed this property |
Hi well it depends how demanding you are, i find the room and the service fine but not sure about food, remember its a 4 star budget hotel not luxury ! some people spent some times in Philippines and they expect the same... More
1
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Room Tips
"Middle of an industrial estate so no good views."
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"I would not choose the standard rooms as they are very tired but clean."
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"We had a family room"
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"There are no views worth speaking of !!"
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