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    Mercure Norwich Hotel

    121-131 Boundary Road, Norwich NR3 2BA, England
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    Traveler (87)
    Room & Suite (33)
    Dining (7)
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    Overview
    • Excellent23%
    • Very good30%
    • Average26%
    • Poor13%
    • Terrible8%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (683)
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    151 - 155 of 676 reviews

    Reviewed July 25, 2016 via mobile

    Me and my partner booked one of the hotel's weekend breaks with an event included, it was the Lee Vasey band night - best time we've had in ages! The girls on reception were so helpful and cheery, the guys in the bar were a...More

    1  Thank Stephen_Pepp
    Response from Stuart C, General Manager at Mercure Norwich HotelResponded August 17, 2016

    Thank you so much for your wonderful review. I am delighted that you enjoyed your evening at our Lee Vasey event. Thank you also for your great feedback about our rooms and breakfast. We look forward to welcoming you back in the near future.

    Reviewed July 13, 2016

    Outstanding! No overnight stay, just an event for 20 people, which I organised, in one of the function rooms, Extremely impressed with the service I experienced at the Mercure. At short notice, we had unexpectedly been let down by another hotel and Gemma, a meetings...More

    Thank Pollyparsons
    Response from Stuart C, General Manager at Mercure Norwich HotelResponded July 25, 2016

    Bless you Polly and I am so pleased we were able to share in your celebrations. Thank you for a lovely review, I will pass on your kind comments to all concerned. Thank you for coming to us, we hope to welcome you back.

    Reviewed July 13, 2016

    Whoever rates for hotel stars should have gone to Specsavers after this effort. Poorly situated in an industrial estate and some distance from Norwich City centre, the hotel did not match up to the brochure description for an expensive bus tour. On arrival we had...More

    Thank Nigel M
    Response from Stuart C, General Manager at Mercure Norwich HotelResponded July 25, 2016

    Nigel I'm so sorry your coach holiday was fraught with difficulties. We do struggle not having a lift sometimes. Porters were available but missed you, I am sorry.

    Reviewed July 11, 2016 via mobile

    It's a long time since I ate in a restaurant where all the tables were exchanging their negative feelings. Food sent back by several people; incorrect orders and people walking out without eating. Oh dear and the staff did not seem to care. Although one...More

    Thank Richard K
    Response from Stuart C, General Manager at Mercure Norwich HotelResponded July 25, 2016

    Sounds like a particularly difficult night for the team, I'm sorry you had to endure it. We normally pride ourselves on great food and service but on this occasion it would appear we fell short....sorry.

    Reviewed July 11, 2016

    Don't be fooled by the photo of this hotel it's on the edge of an industrial estate tucked in behind a bank. It is the stop off for coach trips. The whole hotel is so hot that air conditioning had to be on all day...More

    1  Thank elizabeth r
    Response from Stuart C, General Manager at Mercure Norwich HotelResponded July 25, 2016

    I'm sorry you didn't enjoy your stay Elizabeth. I thought your reference to coaches was a criticism until I realized you were on one. We do try hard to make all our customers most welcome irrelevant of their mode of transport.

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Indoor pool
    • Heated pool
    Details
    • Price range
    • $91 - $167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Norwich
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 107
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, TripOnline SA, Hotwire, Cancelon, HotelQuickly, Cheap Tickets and Evoline ltd so you can book your Mercure Norwich Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • East Anglia >
    • Norfolk >
    • Norwich
    • Also Known As
    • Ramada Norwich ,
    • Norwich Ramada
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    Traveler (87)
    Room & Suite (33)
    Dining (7)
    Hotel & Grounds (74)
    Business Center & Event Rooms (6)
    Bathroom (4)
    Nearby
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    Ask a question
    Questions & Answers
    sezco1981
    March 28, 2017|
    AnswerShow all 3 answers
    Response from Tay H | Reviewed this property |
    Hi well it depends how demanding you are, i find the room and the service fine but not sure about food, remember its a 4 star budget hotel not luxury ! some people spent some times in Philippines and they expect the same... More
    1
    Vote
    SleepyMidlands
    July 20, 2016|
    AnswerShow all 7 answers
    Response from RANCH99 | Reviewed this property |
    Foods on the hotel restaurant are expensive but it's nice we normally eat at the town there are plenty of restaurant to choose it depends what you want to eat and there's a lot of pub to choose.
    0
    Votes
    Sarah H
    February 25, 2016|
    Answer
    Response from Jonny S | Reviewed this property |
    In late May we paid £7:00 or less, depending where exactly we asked to be taken. That's for a taxi booked by the hotel reception.
    0
    Votes
    Room Tips
    "Go for a 105 it's first class"
    Read review
    "Ask for a room at the front of the hotel away from the service area which can be very noisy in the early..."
    Read review
    "Mancroft suite is large and nice but stairs up and down to find it"
    Read review
    "For a quiet room choose one at the back of the hotel, not the at the front which faces the main city circular..."
    Read review
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