I stay at this hotel 6 mouths a year and a must say its like my second home, the staff and manager are so welcoming and treat me like a family member, big shout out to the girls Catherine keyleigh ,Kelly, Debbie, nicky, for making my stay so ,much more nicer,would recommend this hotel to anyone .......

NO WAY A 4**** hotel. Stayed in room 20, very stuffy and unaired, couldn't open the window. Discovered curtains covered with black mould. Disgusting. After reporting, we were told the curtains would be changed, but they weren't. Though they did give us another room after two nights! Hotel tired, outdated and in need of major refurbishment. Drinks at the bar... More 

Stayed here again this week while in Norwich on business. Came back for the second time quite frankly because in this part of the city this place in the best bet, although I paid a lot more this time around for the room. So - no change really from the first review in terms of facilities. Check in quick (when... More 

Staff were excellent however room did not have air con but they gave us a fan, room was dated, stains on the carpet shower didnt work properly even after plumbers visit it wasnt great needs modernization. Bar prices high.

This hotel could only be described as functional. Very tired and ugly looking although rooms were fairly clean, although very disappointing and distressing for other folk staying in same group who had mould/mould stains on their curtains and were very concerned that they might get chest infection from this. Their room should not have had curtains in such a state... More 

Stayed overnight at Hotel. Easy to find and ample parking on site. Received a good efficient welcome. Room was clean and well apportioned only very slight problem was the stiffness of the shower/toilet controls an elderly person with hand issues would struggle a bit but otherwise room was very good. Used the swimming pool clean and well controlled with good... More 

Stayed here for two nights. The room was very clean and pleasant - if a little dated. It was an excellent stay until we discovered that cleaning staff had entered our room DESPITE having the "do not disturb" sign on the door. We were then absolutely shocked to discover £20 missing from an envelope in our suitcase. We immediately contacted... More 

On arrival to the hotel we were seen to very quickly by Kayleigh on reception who sorted our rooms out efficiently and professionally. Nicky behind the bar kept the drinks coming and joined in with the "lads banter" which went down well with the group, Robin the night porter didn't hesitate to offer to get us drinks at the end... More 

Visited for a one night stop over whilst in the city and couldn't fault it for value, professionalism of the staff and the breakfast which was one of the best we've had. The bedroom had a good sized bed, air con ( needed as the day we stayed was very hot and humid) and the bathroom was spotlessly clean, yes... More