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Mercure Norwich Hotel

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Mercure Norwich Hotel
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611 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Thetford, United Kingdom
Level Contributor
287 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 3 days ago NEW

We attended for an evening business function and were treated to a very tasty and hot dinner served by very friendly and helpful staff which made the evening most enjoyable. Sadly the décor and facilities which we visited were very tired with the gents toilet reminding me of my school toilet from the 1960's! Lots of potential but needs some... More 

Helpful?
Thank Simon W
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 days ago NEW via mobile

We stayed at this hotel whilst visiting the Thursford spectacular , nothing was too much trouble for the staff , and having the need for an early afternoon meal , this was an excellent meal served efficiently and professionally. An excellent hotel

Helpful?
Thank Colin S
Level Contributor
5 reviews
5 hotel reviews
Reviewed 1 week ago via mobile

Very tired hotel:( rooms need updating. Room no5 there was no fan in bathroom so excessive condensation on window in room . Room cold on arrival but soon rectified by great staff at reception:) Very strange trying to dry hair and telly covers mirror!!!! We ate in the dining room and that was very good breakfast was great. Bit disappointed... More 

Helpful?
Thank Juliepowell

Travelers are raving about these Norwich hotels

Norwich, United Kingdom
Level Contributor
568 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 1 week ago via mobile

Being responsible for arranging dinners for our local Full Gospel Businessmen's Fellowship, my wife and I have considered the Mercure. Our current provider, of 6 years now, has really gone down the tubes. So we have looked at meeting rooms at the Mercure, and like what we see. There has been refurbishment. But today, together with 2 other members of... More 

Helpful?
Thank Barrie L
Worthing
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

The staff were friendly and the rooms were fine but really nothing to write home about. The hotel is very tired and the whole place needs re-decorating and bringing back to life. Free parking was good and breakfast was fine but I probably won't stay her again.

Helpful?
Thank funkielynch
Darlington, United Kingdom
Level Contributor
269 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 1 week ago

We stayed on a coach trip. On first inspection bathroom appeared to have not been cleaned, only one set of towels, no tea bags fancy coffee machine why do they think no one likes tea. Some looked at bathroom told us it had been cleaned could have fooled me. Next morning could not shower as it was running RED HOT... More 

Helpful?
Thank boydy73
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

The most overpriced bar I've ever been to (nearly £14 for a becks and a single gin/£16 for two ports!) food a throwback to school dinners, a gravel-esque desert, flies in my drink, facilities like phase one military training crossed with an undertakers, festivities like a Chinese takeaway. All round a below average evening. Have your event elsewhere, and for... More 

Helpful?
Thank nlmuscat
Stuart C, General Manager at Mercure Norwich Hotel, responded to this review

I'm sorry it's very difficult to recognise which event you are referring too. The bar prices you quote are just untrue. Becks is £4.20, Port £4.70 and a G&T £6.00. I must confess to being a litlle confused by your whole review. It's probably not my hotel. More 

Melrose, United Kingdom
1 review
Reviewed 2 weeks ago

We were disappointed with this hotel having enjoyed stays in Mercures before. It was very noisy, both outside,where there was lot of traffic and inside, where there were a lot of events laid on for local people. Staff seemed a bit overwhelmed and the serrice rather haphazard.

Review collected in partnership with Accorhotels.com

Helpful?
Thank peterhM6892HK
Stuart C, General Manager at Mercure Norwich Hotel, responded to this review

I'm sorry if you experienced us at a rather busy time. It is the beginning of our main banqueting season but we don't expect our other guests to be impacted. I'm sorry if that was the case. More 

London, United Kingdom
Level Contributor
3 reviews
Reviewed 2 weeks ago

I have now had the REALLY great pleasure of staying in this hotel 6 times (think 6 is correct).... EVERY STAY is a delight. My latest stay being just a few days ago. The wonderful Kayleigh was working,as was Catherine......and another that i can not recall name....oppps My 5th and 6th nights staying i was able to park very near... More 

Helpful?
Thank Driver-Martin
Stuart C, General Manager at Mercure Norwich Hotel, responded to this review

Bless you Martin. Another review worthy of the Booker prize. I am delighted we are your favourite and we will endeavour to remain on top of our game. More 

Kingston-upon-Hull, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Stayed on business for one night, was clean and comfortable. Couldn't eat in the restaurant as two coach parties were in but could eat at the bar if required. Would stay again as it was well located for what we needed.

Helpful?
Thank Teri L
Stuart C, General Manager at Mercure Norwich Hotel, responded to this review

Thank you for your kind review. We would welcome your return and hope we can entertain you in our new restaurant. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Mercure Norwich Hotel

Address: 121-131 Boundary Road, Norwich NR3 2BA, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $76 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Norwich Hotel 4*
Number of rooms: 107
Reservation Options:
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Also Known As:
Ramada Norwich
Norwich Ramada
Hotel Style:
#8 Luxury Hotel in Norwich
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Norwich Hotel staff and other travelers.
5 questions
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Questions? Get answers from Mercure Norwich Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quiet rooms at the back.”
 of 5 bubbles 970ChrisS, Oct 12, 2016 | Read review
“Take your own biscuits...as Sarah is in the corner.....”
 of 5 bubbles W8298XFmarting, Oct 9, 2016 | Read review
“as close to ground as you can get”
 of 5 bubbles KeithT62, Oct 3, 2016 | Read review
“Don't stay in room 20 for sure, incase they haven't changed the mouldly curtains.”
  • Room 20 curtains, sept 2016
  • Room 20 curtains, September 2016
 of 5 bubbles shazzyhallett, Sep 12, 2016 | Read review
“Waint until the refurbishment is complete”
 of 5 bubbles , Sep 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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