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Maids Head Hotel

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Maids Head Hotel
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1,066 Reviews from our TripAdvisor Community

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Broadstairs, United Kingdom
Reviewed yesterday NEW

I took my wife for a long weekend, birthday break here. I chose not for the location but I was intrigued by the 'Oldest hotel In the country'.The location was a bonus. Norwich is a fantastic place to visit. The hotel was well beyond our expectations. I chose the cathedral suite which, I believe, was a recent refurbishment and very...

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Thank Geff R
Mayland, United Kingdom
Reviewed 6 days ago NEW

We stayed in the Paston Suite. The best hotel room I've ever experienced in a hotel at this level. For Dinner the obvious choice is the five course taster menu which is actually six with the Amuse Bouche. The only criticism is that breakfast service ends to early mid week

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1Thank Liz W
Reviewed 1 week ago via mobile

To be honest, I don't think this hotel is a 5, but more of a 4.5. But, I don't think I should round down. The history is what makes this hotel. It is not a modern hotel, although they're working to keep it up to date. Great breakfast, wonderful staff, and a perfect location to explore Norwich.

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Thank EnAreJay
Christine M, Manager at Maids Head Hotel, responded to this review

Dear EnAreJay, Thank you for rounding up, we appreciate it. I shall pass on your kind words to the team. Kind regards Andrew S Operations manager

derbys
Reviewed 1 week ago

The place to go? Well run, comfortable and for what one may seek the only place in the middle of the city. Staff were very good indeed. Breakfast was good but we did not eat other meals.If going back to Norwich we would look no further.

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Helpful?
Thank fiveducks
Christine M, Manager at Maids Head Hotel, responded to this review

Dear fiveducks, We think so. We work very hard to ensure our team represent the type of hotel that we are - friendly, polite, well presented and knowledgeable without being stuffy. Reviews like yours suggest we are achieving our goal. Kind regards Andrew S Operations manager

Αthens
Reviewed 1 week ago via mobile

Overwhelmed by the good reputation but obviously they relied on it. Great location but small rooms, with maze corridors, very hot inside with no ability to adjust the heat. Personnel in the reception almost rude and with a bright exception unwilling to help. They couldn't provide adaptor for the plug and couldn't issue a right invoice.. however the breakfast was...

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Helpful?
Thank giorgosfoutas
Christine M, Manager at Maids Head Hotel, responded to this review

Dear giorgosfoutas, A reputation takes a long time to earn and comes from other guests' views, not ourselves. That we have an "Overwhelming good reputation" suggests we please a lot of our guests. I am sorry that you were not one of them. The room you stayed in has a brand new climate control system in it which the letter...

Bolton le Sands, United Kingdom
Reviewed 1 week ago

We have stayed in The Maids head before and more than happy to return.Had a deluxe double ,the bed was enormous ,Lovely view of the cathedral which is only across the road,and as at the back of the hotel also very quiet.Had room on fourth floor.Parking no problem either.Location good for restaurants and bars.Short walk to centre of the town.Good...

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Helpful?
Thank StephanieJSmith
Christine M, Manager at Maids Head Hotel, responded to this review

Dear StephanieJSmith, I am pleased that you chose to return to stay with us and that you had such a great time. I hope next time you find us good enough for a 5 star review! We look forward to your return. Kind regards Andrew S Operations manager

Cambridge, United Kingdom
Reviewed 1 week ago via mobile

I love Norwich. I love the city, the football club and the inhabitants. The hotel is in a great location. The staff are friendly and well-informed. But it is dated. Finding rooms from the signs is a labyrinthine process!

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Thank wingers1966
Christine M, Manager at Maids Head Hotel, responded to this review

Dear wingers1966, I am sorry that you did not find the Maids Head hotel to your taste. We are in the process of a major refurbishment so perhaps the new look will be more your style. Kind regards Andrew S Operations manager

Birchington, United Kingdom
Reviewed 1 week ago

Went to black tie evening, our room was very comfortable,with a very nice feature of pictures of local Norwich building on the wall of the shower.The staff are very friendly but not overly, It is an ideal location for visiting Norwich and surrounding areas, many thanks to all.

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Thank Steve C
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Steve C, Thank you for your thanks and I am pleased that you enjoyed your Black tie ball at the Maids Head hotel. Kind regards Andrew S Operations manager

Southampton
Reviewed 2 weeks ago

I stayed 2 nights in March and had a very comfortable stay. Nicely decorated room and quality mattress and sheets. The staff were cheerful and professional. There is a good bar with lots of seating areas to choose from. The breakfasts were delicious - quality food and and excellent selection with even more cooked fresh to order. Great location with...

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Helpful?
Thank bunnyhead73
Christine M, Manager at Maids Head Hotel, responded to this review

Dear bunnyhead73, "Perfect" will do for us! I hope you get to bring your husband soon. Don't forget to book direct for the best rate. Kind regards Andrew S Operations manager

Reviewed 2 weeks ago

What an amazing experience , Some of the the most helpful people i've met, Food was out of this world and was complimented by recommendation of the "Wine guy" !!........Very close to the town centre which was great for shopping. Will DEFINATELY go again as i need to sample more of their menu !!!!

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Helpful?
Thank Michael C
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Michael C, Thanks for such a great review. Our new menu launches on 30th March so please come back and see us for some more delights. Kind regards Andrew S Operations manager

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Cathedral Suite (39)
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Four Poster Suite (23)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Maids Head Hotel

Address: 20 Tombland, Norwich NR3 1LB, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: $106 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Maids Head Hotel 4*
Number of rooms: 84
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Also Known As:
Maids Head Norwich
Hotel Maids Head
Hotel Style:
#3 Luxury Hotel in Norwich
#13 Family Hotel in Norwich
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Questions & Answers

Here's what travelers have asked, with answers from Maids Head Hotel staff and other travelers.
12 questions
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Fort Bragg, California
Peterborough, United Kingdom
Essex
Chicago
2 months ago

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Questions? Get answers from Maids Head Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Chat to the reservations clerk. She's really helpful and has all the information you' need.”
 of 5 bubbles 686geffr, yesterday | Read review
“Accessibility is not good, but as this is an ancient building that is so. If there are issues talk to them.”
 of 5 bubbles fiveducks, 1 week ago | Read review
“floor 4 allows you to view the cathedral”
 of 5 bubbles Amzie1, 3 weeks ago | Read review
“We only had afternoon tea so don't know about the rooms”
 of 5 bubbles Q6094XYivans, 3 weeks ago | Read review
“It had a name which escapes me but it also went under the number 4. Or the Paston Suite looked good.”
 of 5 bubbles Shebastic, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question