We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
1/28/2018 1/29/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Brook Hotel Norwich

    Bowthorpe Employment Area, Norwich NR5 9JB, England
    Save
    Lowest prices for your stay
    1/28/2018 1/29/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    $55
    $52
    SAVE $3
    $55
    $52
    Traveler (94)
    Room & Suite (121)
    Dining (78)
    Overview
    • Excellent23%
    • Very good34%
    • Average24%
    • Poor10%
    • Terrible9%
    Travelers talk about
    “coach trip” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair access
    Business Center
    Laundry Service
    Housekeeping
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from $52.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Norwich hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3a51bab35f6646f58fe66444455c20f3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1645422,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78844218],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":52,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3a51bab35f6646f58fe66444455c20f3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":55,"lowestMetaPrice":52,"additionalPartner":false,"highestMetaPriceDisplay":55,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":55,"lowestMetaPrice":52,"highestMetaPriceDisplay":55,"hotelName":"Best Western Brook Hotel Norwich","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNhNTFiYWIzNWY2NjQ2ZjU4ZmU2NjQ0NDQ1NWMyMGYzIiwiQUlLIjoiYzBkNWIwMTNjZGM5NDhiN2E0ODc0NjYyMWJmYWFhZjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/28/2018", "checkOut": "01/29/2018", "lowestPrice": "$52", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32435564":"BookingCom","58978945":"BestWestern","109358464":"HotelsCom2IB","78345199":"PricelineIB","78844218":"OrbitzEWS","79396642":"CheapTicketsEWS","53959261":"TravelocityEWS","34354951":"Hotwire","68915237":"CancelonIB","32593118":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (631)
    Traveler rating
    Traveler type
    Time of year
    Language

    1 - 5 of 628 reviews

    Reviewed 1 week ago

    Our room(s) were luxurious. Service at Reception ,in the Bar and Dining Room was polite,friendly, efficient . Facilities in general areas were good. We were overwhelmed by the extremely high quality of our bedroom suite.

    Thank mike c
    Reviewed 4 weeks ago via mobile

    We stayed here again when visiting the Thursford Christmas Spectacular as part of a coach trip. As last time we had a lovely big room with comfy beds but our bathroom this time could have done with a bit of renovation, the food was good...More

    Thank 70ish
    Response from Gareth S, General Manager at Best Western Brook Hotel NorwichResponded 4 weeks ago

    Many thanks for your recent review of our hotel. I am pleased to hear you have enjoyed your stay with us again & I look forward to welcoming you back next year.

    Reviewed December 7, 2017 via mobile

    Dear all I would not recommend the brook hotel the breakfast was lovely but the evening meal is blander and Turkey on both night and the same veg and the room need a look as very dated the staff are very good there nothing to...More

    Thank susan p
    Response from Gareth S, General Manager at Best Western Brook Hotel NorwichResponded 4 weeks ago

    Many thanks for your recent review. I would just like to point out that yes we do put turkey on each night, it is Christmas after all but their are three other options that are totally different each evening you dined with us.

    Reviewed December 6, 2017 via mobile

    Only stayed one night we had dinner which was very good and plenty of it, breakfast was great very nicely cooked and again as much as you wanted great selection of wines and beers very nice dinning and bar area, not one usually to complain...More

    Thank Gramlx
    Response from Gareth S, General Manager at Best Western Brook Hotel NorwichResponded 4 weeks ago

    Many thanks for your recent review of our hotel. I am sorry to hear that you did not find the bedroom to your satisfaction I will certainly be highlighting your review to our head housekeeper.

    Reviewed December 2, 2017 via mobile

    On a weekend trip to Thursford show we stayed two nights at the above, I used to think best western were an ok hotel rooms average food average, however this weekend been proved wrong the staff in the restaurant were downright rude. Asked to speak...More

    1  Thank williamtQ5840MW
    Response from Gareth S, General Manager at Best Western Brook Hotel NorwichResponded December 7, 2017

    Many thanks for your recent review. I would like to just comment that Mr Turnbull is one of the rudest customers we have ever had in our restaurant. It is not acceptable to swear at our staff because you do not wish to wait for...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Center with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $61 - $121 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Priceline, Orbitz, Hotwire, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Best Western Brook Hotel Norwich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • East Anglia >
    • Norfolk >
    • Norwich
    Add Photo Photos
    Traveler (94)
    Room & Suite (121)
    Dining (78)
    Hotel & Grounds (157)
    Bathroom (16)
    Nearby
    Nearby HotelsSee all 50 hotels in Norwich
    Almond Tree Hotel and Restaurant
    1 review
    .55 miles away
    Premier Inn Norwich West (Showground/A47) Hotel
    431 reviews
    1.58 miles away
    Pine Lodge
    11 reviews
    1.63 miles away
    The Gables
    4 reviews
    1.73 miles away
    Nearby Restaurants
    Kings Head
    271 reviews
    1.59 miles away
    The Copper Beech
    555 reviews
    1.70 miles away
    Glen Lodge Bawburgh Golf Club
    32 reviews
    1.68 miles away
    Happy Valley
    9 reviews
    1.16 miles away
    Nearby Attractions
    Taverham Mill Nature Reserve and Fishery
    9 reviews
    2.65 miles away
    Sainsbury Centre for Visual Arts
    528 reviews
    1.74 miles away
    Eaton Park
    249 reviews
    2.41 miles away
    Catholic Cathedral of St John the Baptist
    179 reviews
    2.47 miles away
    Ask a question
    Questions & Answers
    Richard H
    June 23, 2017|
    AnswerShow all 5 answers
    Response from Paranormali | Reviewed this property |
    no pool
    0
    Votes
    ellamary1902
    November 24, 2016|
    Answer
    Response from Paddywolf | Reviewed this property |
    Yes - it was a very good sit-down meal which we had all preordered. No accommodation required as we live in Norwich
    0
    Votes
    Room Tips
    "Ask if there are newly refurbished rooms."
    Read review
    "We had 122 very quiet."
    Read review
    "I like first floor....over courtyard....but in all my stays...i have been comfortable....great Hotel."
    Read review
    "Some rooms face on to pretty gardens and are quiet."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing