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Highfield Hotel

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Highfield Hotel
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205 Reviews from our TripAdvisor Community

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Showing 202: English reviews
uk
Reviewed 1 week ago

Stayed here for one night after football, managed to get in my room (room 4 ground floor) at mid day which after long drive was great as i had a shower to freshen up. Room was spacous and clean. (Little mold around the rim of the bath) but used the shower. Staff very friendly. Didnt hear any noise during the...

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Helpful?
Thank sapper245
BestWesternMiddles, Receptionist at Highfield Hotel, responded to this review

Thank you for taking the time to review out property, it's always great to hear when a guest enjoyed their stay with us! We hope to see you again soon!

Basildon, United Kingdom
Reviewed October 30, 2016 via mobile

Had a lovely stay. Beds were comfy being above a pub you get a little noise but not much. Breakfast was nice and was served quickly and was very tasty and you could help yourself to cereals and fresh fruit drinks I would go back here again.

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Helpful?
1Thank Laura C
BestWesternMiddles, receptionist at Highfield Hotel, responded to this review

Thank you for taking the time to review out property, it's always great to hear when a guest enjoyed their stay with us! We hope to see you again soon!

Durham, United Kingdom
Reviewed October 27, 2016

Hotel Is In A Great Location, Room Was Clean And Modern The Bed Wasent Very Comfy My Hubby Complained About Sinking In The Middle Of Mattress The Bathroom Light Dident Work Properly Also We Felt A Bit Chilly And Tried To Turn The Radiator On And We Both Struggeld So I Went To Reception For A Bit Help And The...

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Helpful?
Thank Wendy H
BestWesternMiddles, Receptionist at Highfield Hotel, responded to this review

Thank you for taking the time to review out property, it's always great to hear when a guest enjoyed their stay with us! We hope to see you again soon!

Liverpool, United Kingdom
Reviewed October 18, 2016

My daughter and her boyfriend had booked in for a nights stay. My partner and I joined up with them for an evening meal. Choice of menu was very good. Quality of meals we ordered was excellant. Would have clean plates all round but the meals were quite large. Staff very very pleasant and helpful. Would defo go again. My...

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Helpful?
1Thank pauline220859
BestWesternMiddles, Receptionist at Highfield Hotel, responded to this review

Thank you for taking the time to review out property, it's always great to hear when a guest enjoyed their stay with us! We hope to see you again soon!

A TripAdvisor Member
1 review
1 helpful vote
Reviewed October 17, 2016 via mobile

Was very concerned to read the negative feedback but nothing to worry about. Very welcoming staff, a lovely clean and warm room. Beds very comfortable. Shower powerful and with good temperature controll. Lovely toiletries. Daily room clean and fresh towels, beautiful smell of them. A lovely welcome tray well replenished each day. Breakfast was just wonderful freshly served when order...

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Helpful?
1Thank A TripAdvisor Member
BestWesternMiddles, Receptionist at Highfield Hotel, responded to this review

Thank you for taking the time to review out property, it's always great to hear when a guest enjoyed their stay with us! We hope to see you again soon!

Bristol, United Kingdom
Reviewed October 17, 2016

I'm not one to complain about hotels and bar a few specific issues I wouldn't here, and perhaps waking into a room (110 if anyone's wondering) to be met by a strong smell of smoke, then hearing the door slamming against its frame because it's not on its hinges properly isn't much to moan about. But two days on my...

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1Thank Ronnabe
BestWesternMiddles, Receptionist at Highfield Hotel, responded to this review

Thank you for taking the time to review our property, we would like to apologise that your stay here at The Highfield Hotel did not meet your expectations. We here at The Highfield Hotel take all feedback seriously as it lets us know where we can improve.

Leeds, United Kingdom
Reviewed October 14, 2016 via mobile

Was a bit worried before arrival having read a couple of poor reviews. This pub is part of the Hungry Horse cjain and does decent cheap food with lots of offers. The rooms are clean and comfortable and all the staff are great. Will definitely return!

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Thank rjhollis
BestWesternMiddles, Receptionist at Highfield Hotel, responded to this review

Thank you for taking the time to review out property, it's always great to hear when a guest enjoyed their stay with us! We hope to see you again soon!

Middlesbrough, United Kingdom
Reviewed October 8, 2016

Very ordinary, very fast, very sub standard. Used sauce sachets in in cutlery/condiment tub presented to the table. No tartare sauce on request, a hair across the food on the main plate. This used to be a very good Italian style eatery; it really needs to up its game if it wishes to attract return custom. Currently not to be...

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Helpful?
Thank Gordon P
BestWesternMiddles, Receptionist at Highfield Hotel, responded to this review

Thank you for taking the time to review our property, we would like to apologise that your stay here at The Highfield Hotel did not meet your expectations. We here at The Highfield Hotel take all feedback seriously as it lets us know where we can improve.

bucks
Reviewed September 28, 2016

I booked this via hotels.com which was an experience in itself. When I couldnt get hold of this hotel direct I phoned them and ended up with a round the world phone call. We stayed here for one night which quite frankly was enough. The place is cheap and to be fair you get only what you pay for. Dont...

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2Thank chenessfamily
Reviewed September 17, 2016 via mobile

Upon arrival of the Highfield Hotel, I enjoyed getting peered at by a group of local bar attendees who by 20:00 hours, have already had a skin-full. We walked through the main doors to read a poorly constructed sign at the reception desk, asking to enquire at the bar. We proceeded to the next room and at least attempted to...

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Helpful?
6Thank luke o
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning

Additional Information about Highfield Hotel

Address: Marton Road, Middlesbrough TS4 2PA, England (Formerly BEST WESTERN Hotel Middlesbrough)
Location: United Kingdom > England > Yorkshire > North Yorkshire > Middlesbrough
Price Range: $50 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Highfield Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Best Western Middlesbrough
Middlesbrough Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Highfield Hotel staff and other travelers.
1 question
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Questions? Get answers from Highfield Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“recommend room 4 on the ground floor for quietness”
 of 5 bubbles sapper245, 1 week ago | Read review
“All good rooms and quiet”
 of 5 bubbles RayC612, Sep 9, 2016 | Read review
“Pay extra for big room”
 of 5 bubbles 816leannef, Jul 13, 2016 | Read review
“all rooms look the same so don't pay more for a superior one”
 of 5 bubbles 263shirleyd, Jun 27, 2016 | Read review
“1st floor was very warm. We were on the 2nd floor and it was fine.”
 of 5 bubbles X7866TUchrisr, Jun 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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