Hilton London Bankside
2-8 Great Suffolk Street, London SE1 0UG England
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About
#52 of 1,224 hotels in London
Location
4.6
Cleanliness
4.9
Service
4.7
Value
4.4
Travelers' Choice
Welcome to Hilton London Bankside, located on the 'Design Trail' near vibrant South Bank. Walk to Tate Modern, Borough Market and National Square from this new hotel, a historic building with a contemporary edge. This Bankside hotel features 292 modern guest rooms, each with original artwork, air-conditioning, mini-refrigerator and complimentary WiFi. Added comforts include a bathrobe, slippers and laptop-sized safe. Families will appreciate interconnecting rooms and babysitting services on request. Choose an Executive Room to access the Executive Lounge's refreshments and business services. The Presidential Suite offers a living room, dining area, kitchenette and outdoor terrace. Accessible rooms with emergency call buttons and visual alarms are also available. Sip cocktails at The Distillery, a bar with Old World charm that serves spirits, ports and liqueurs. Savor seafood, steaks and adventurous cuisine at OXBO Bankside, a lively restaurant with oak paneling and a chic design. Room service is available 24 hours a day - try the British bacon and eggs. Work out in the fitness center and swim laps in the heated fitness pool. An Art Concierge is available on weekends for tips on exploring London's art scene. Hilton London Bankside offers 1,000 sq. meters of event space, including three ballrooms and eight meeting rooms. Plan a conference for up to 750 guests, or invite loved ones to a memorable wedding reception in a Ballroom.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Center with Internet Access
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Spanish, German and 4 more
Location
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.3 miles
40Attractionswithin 0.3 miles
2-8 Great Suffolk Street, London SE1 0UG England
Getting there
SouthwarkUnderground5 min
BlackfriarsUnderground9 min
Rental CarsSee rental cars from $25/day
3789Reviews150Q+A100Room tips
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Great lounge ! Sanchita, Yen & Kaoliato provided exceptional service at the table and at the bar! The room is large and dimly lit with a wonderful fireplace and large screen TVs in the center. Tell me a nice ambient music in the background and wonderful to and for top tables throughout with velvet and leather chairs and couches at each table. Do you have a basic but well stock of libations and beverages even a nice champagne that was quite cold and the girls pour and bring to the table… We visit a lot of Marriott properties in this is by far one of our favorite lounges, so I hope you get a chance to come and experience yourself!
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
I had the pleasure of enjoying a weekend break for my birthday hosted by the fabulous Hilton by Bankside. Upon arriving we were greeted warmly by all the staff from the door man to the lady at reception. On our initial presentation the reception was busy with other guests but we were taken care of by the gentleman at the door; he seated us and provided a chilled glass of bubbles while we waited. Staff were extremely efficient and we were seen to quite quickly. The lady recognised my companion from some correspondence they shared prior to our arrival; and unexpectedly wished me happy birthday which was a nice touch. Our luggage and coats were taken and brought to our room. Unanticipatedly again - our experience was amplified as we were unexpectedly given an upgraded room- which only heightened the experience further - we were given a one bedroom suite with lounge access. The room itself was large, luxurious and impeccably clean. They had a lovely birthday package set up in the lounge for me- birthday balloons, cake, a chilled bottle of bubbles aswell as a little birthday card. These touches were amazing and much appreciated. The lounge was large, comfortable and the mini fridge was well stocked with a variety of drinks and snacks. The bathroom was impeccably clean and all toiletries were provided along with plenty of fresh fluffy towels. The bed itself was large and comfortable. There was ample storage and hanging space for our things aswell as a safe for valuables. The sound proofed rooms insured a some what intimate environment with no noisy distractions and allowing us to listen to music etc without worrying about disturbing other guests - this is something all hotels should have. Much of the suite was windowed- which made it feel very light and spacious but unfortunately but not surprisingly being set in a big city we didn't have "a view" as such but we couldn't complain. The room was a cosy sanctuary for us to base our weekend adventuring around London. We enjoyed some tasty cocktails in the distillery bar before venturing to the West end for a show. Staff were helpful with providing help with directions etc. I had a great night's sleep when we returned and was comfortable and well rested. We enjoyed breakfast in the oxbo restaurant in the morning- there was a wide variety of food and drinks available; definitely something for everyone. I sampled various things - although perhaps some of the hot food options weren't to my own personal taste. The only other slight criticism was I note the staff although present weren't particularly friendly or forthcoming although again none were rude either. The coffee was not to our taste either though I acknowledge these are minor things and primarily down to my personal preferences. We returned to the room and changed into swimwear and used the robes provided. We had planned to grab a quick drink then use the pool however we were not allowed into the reception; in hindsight this was most likely as a courtesy to other guests. We didn't mind though- staff were pleasant and we proceeded to the hotels lesuire area - small gym and a pool with a shallow seated area with jets - similar to a hot tub but definitely not hot. The pool was pretty cold but fine once we got in. The area was clean but somewhat basic in comparison to other hotels that provide additional facilities such as sauna, steam room or hotub; this could possibly be a thought in the future if the space was to be upgraded. I definitely think it would be a welcome asset. On returning to our room it was being serviced by the maid and unfortunately as we were in the robes we couldn't venture elsewhere in the hotel to allow time for her to uninterruptedly complete her tasks. We tried to delay a little but had to go back shortly after ,because of this i'm not sure she had completed everything she wanted to. I later asked for more towels and they were provided. Staff were noticeably on hand to offer assistance throughout our stay- booking taxis, providing recommendations, directions and tips for getting the most out of our time in London. On departure day- we were rung I believe to ensure checkout- although probably essential it in essence made us feel a little rushed. Though we did request and got our late checkout as requested on our arrival which was good. We finished off with a bite to eat and some drinks in the distillery - the staff were friendly and we enjoyed the atmosphere. The themed/speciality drink on offer and chocolate was a cute touch. Overall we had a very positive experience with our stay at the hilton and I would absolutely recommend to anyone wishing to stay in London. I would myself return in a heart beat. Thankyou for hosting a wonderful stay.…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kim Mouflier, Other at Hilton London Bankside
Responded Jul 14, 2023
Dear Charlottea262, Thank you for leaving us such a glorious and detailed review after your stay at the Hilton London Bankside. We make every effort to maintain the high standards of timely and quality service delivery we are renowned for, and we are delighted that we have been successful in achieving this during your stay. We hope to welcome you back again soon. Kind Regards, Kim Mouflier Director – Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a Hilton Honors customer I’m lucky enough to use and have access to the Exec lounge - which is first class however is made even more special by the staff who not only recognise me but go above & beyond in service in particular’Yen’ who is truly a star!
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I’ve stayed at the Bankside Hotel >20 times over the years, and felt it’s time to offer my thanks to all the staff for making each stay so enjoyable! A special shout out to Ali Asgar in the kitchen for the friendliness and service provided! He represents the best of the service industry.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Every cooked breakfast can be improved by black pudding!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were upgraded to a beautiful suite. The breakfast was wonderful and Cecilia was very attentive. My husband loved the candy cart. The executive lounge was a nice spot to sit and relax in the evenings.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Amazing Hotel. Easily the best Hilton in London. The location is amazing. Near Tate museum and Tower of London. We were very impressed by the Executive Lounge. The atmosphere is excellent and very well serviced. The service provided by Sahil, Kadiatu and Lucy were beyond compare. As diamond members we have visited several lounges but this one is among the best. We look forward to visiting this property again
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kim Mouflier, Other at Hilton London Bankside
Responded 3 days ago
Dear Rajiv S, Thank you for leaving us such a great review. I am absolutely delighted to read such positive comments about your stay: Sahil, Kadiatu and Lucy will be thrilled to read your kind words. We hope to welcome you back again soon. Kind Regards, Kim Mouflier Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at this hotel were amazing. Very friendly and helpful. The executive lounge was great and the food delicious. Sanchita and Sanill at the lounge were amazing and so accommodating with my elderly parents. Kamaal at the front desk was so helpful with directions, things to see and transportation. Only draw back was that the location was not that central. Thank you for making our family trip amazing.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kim Mouflier, Other at Hilton London Bankside
Responded 3 days ago
Dear bitasq, Thank you for leaving us such a great review. I am absolutely delighted to read such positive comments about your stay: Sanchita, Sahil and Kamaal will be thrilled to learn of your kind words. We hope to welcome you back again soon. Kind Regards, Kim Mouflier Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I felt I chose the right hotel to stay in London. Holton London Bankside provide luxury, clean and comfortable room. As diamond member I was upgraded to suite room. Front desk is very helpful and quickly responded to all of my request such as room amenities request and late check out. Location is in walking distance to underground.
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Date of stay: September 2023Trip type: Traveled with family
Room Tip: WHS pub is must have restuarant. Price is cheap and taste is great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kim Mouflier, Other at Hilton London Bankside
Responded 3 days ago
Dear Vpirun, Thank you for leaving us such a great review. I am absolutely delighted to read such positive comments about your stay. We hope to welcome you back again soon. Kind Regards, Kim Mouflier Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel. Staff great and attentive. Clean and quiet rooms. A/c works. Great location. Comfy beds. I would stay here and have stayed here often. The executive lounge is a good place to relax. We are in the bar and it wasn’t too bad although it lacks a bit of atmosphere as people tend to go out.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kim Mouflier, Other at Hilton London Bankside
Responded 3 days ago
Dear Somebod, Thank you for leaving us such a great review. I am absolutely delighted to read such positive comments about your stay. We hope to welcome you back again soon. Kind Regards, Kim Mouflier Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
there’s a reason they are 5 stars. Amazing service, everybody is so kind, they had us checked in early, late checkout, breakfast, accommodated our baby, held onto our luggage, they are truly so so kind, mekhyla I love you you’re amazing and John the concierge you ROCK. You treated our baby as if she was your own. 1000% will be back and will recommend you all 💕
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kim Mouflier, Other at Hilton London Bankside
Responded 3 days ago
Dear S96HJanniem, Thank you for leaving us such a wonderful review. I am absolutely delighted to read such positive comments about your stay. We hope to welcome you back again soon. Kind Regards, Kim Mouflier Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$276 - $489 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouthwark
NUMBER OF ROOMS
292
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Claim Your ListingHILTON LONDON BANKSIDE - Updated 2023 Prices & Hotel Reviews (England)
Frequently Asked Questions about Hilton London Bankside
Which popular attractions are close to Hilton London Bankside?
Nearby attractions include Immersive Gamebox - Southbank (0.1 miles), Shakespeare's Globe Theatre (0.2 miles), and Millennium Bridge (0.3 miles).
What are some of the property amenities at Hilton London Bankside?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton London Bankside?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton London Bankside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton London Bankside?
Yes, valet parking is available to guests.
What are some restaurants close to Hilton London Bankside?
Conveniently located restaurants include Lord Nelson, OXBO Bankside, and Honest Burgers Waterloo.
Are there opportunities to exercise at Hilton London Bankside?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Hilton London Bankside located near the city center?
Yes, it is 1.0 miles away from the center of London.
Are any cleaning services offered at Hilton London Bankside?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton London Bankside offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton London Bankside?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Turkish.