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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton London Bankside
More questions?
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#55 of 1,157 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to Hilton London Bankside, located on the 'Design Trail' near vibrant South Bank. Walk to Tate Modern, Borough Market and National Square from this new hotel, a historic building with a contemporary edge. This Bankside hotel features 292 modern guest rooms, each with original artwork, air-conditioning, mini-refrigerator and complimentary WiFi. Added comforts include a bathrobe, slippers and laptop-sized safe. Families will appreciate interconnecting rooms and babysitting services on request. Choose an Executive Room to access the Executive Lounge's refreshments and business services. The Presidential Suite offers a living room, dining area, kitchenette and outdoor terrace. Accessible rooms with emergency call buttons and visual alarms are also available. Sip cocktails at The Distillery, a bar with Old World charm that serves spirits, ports and liqueurs. Savor seafood, steaks and adventurous cuisine at OXBO Bankside, a lively restaurant with oak paneling and a chic design. Room service is available 24 hours a day - try the British bacon and eggs. Work out in the fitness center and swim laps in the heated fitness pool. An Art Concierge is available on weekends for tips on exploring London's art scene. Hilton London Bankside offers 1,000 sq. meters of event space, including three ballrooms and eight meeting rooms. Plan a conference for up to 750 guests, or invite loved ones to a memorable wedding reception in a Ballroom.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Center with Internet Access
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Spanish, German and 4 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
175Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
Contact
2-8 Great Suffolk Street, London SE1 0UG England
Getting there
SouthwarkUnderground5 min
BlackfriarsUnderground9 min
Rental CarsSee rental cars from $23/day
2,890Reviews126Q+A100Room tips
Reviews
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Popular mentions
Peterborough-stig wrote a review Dec 2020
Peterborough, United Kingdom438 contributions114 helpful votes
+1
Personally have found the Hilton chain has responded rather poorly to the service they offer in this covid era. Clearly things need to change but I genuinely can’t see why Hilton’s can’t offer basics like a cooked breakfast. So it’s this that attracted us to this hotel. Located just a few minutes from the Tate and River Thames. A short walk from Blackfriars, Southwark and Waterloo stations this hotel is located close enough to everything BUT not in a massively busy part of London. Handful of local supermarkets, M&S foods and chain coffee shops, there are also a few eating locations within a short walk. London Bridge and Borough markets are a short walk / bus ride away. As are the hospitality along the Thames between Blackfriars and Waterloo. Plus of course the hotel has its own restaurant. Arrived and was greeted by a cheerful staff member. Hand sanitiser, face masks, screens are all standard in this era and were evident. Greeted with a cup of mulled wine and a mince pie we were quickly checked in and on our way to our third floor room. Things were explained, breakfast in the morning, need to book swimming. Being a 5 star hotel, the expectations are the rooms are of a good standard. This didn’t disappoint. Being located in a semi residential, semi office, semi tourist area you won’t get a fantastic view from your room, we had an inner view. Room was spotless, as is the minimum requirement and still had the toiletries supplied. Couple bottles of water in the largish fridge. Tv with a good range of tv channels and decent WiFi round off the rooms. Breakfast, the reason for our stay was well organised. Staff attentive and place was spotless. You help yourself to drinks and cold items and all hot food was supplied by the kitchen staff. Only minor gripe is if you wanted your eggs anyway other than scrambled you had to wait. But it’s a minor gripe. The food was hot and tasty. The portions the staff give you are plentiful. Quality of food was in keeping with the 5 star hotel. And yes the scrambled eggs were tasty. I really don’t get why the rest of London’s Hilton’s can’t offer similar. Maybe they should visit here when it reopens to see how it can be done safely. And sadly, that’s the finale. Since our visit london has gone into Tier 3. I walked past the hotel (work in the area) and found it closed for a few days. I hope that it reopens soon, and the staff - who are a credit to the management - are all well. When things improve and trips can resume, would love to come back and hope to be back as soon as Covid is in a retreat in London. …
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Date of stay: December 2020Trip type: Traveled as a couple
Helpful
Hotel's Favorite
From the moment we arrived to the time we left, this was truly a great and wonderful three night stay at a great hotel with amazing staff The team thoroughly deserve a pat on the back We were upgraded to a suite being diamond members which was well designed and decorated We are at the restaurant twice, for lunch and an evening meal and the food was very good The breakfast was amazing, this through Covid Each day for breakfast there was a different procedure due to current restraints and every time the food was perfect and the staff were amazing in their delivery The bar team delivered great drinks including cocktails, bourbon and various gin They also very kindly offered two glasses of champagne for our celebration, which was a very nice touch Great well stocked minibar of soft drinks in the suite rooms This hotel is on the south side of the river and very close to some great bars and restaurants in borough market Well positioned near the wobbly bridge and Tate Modern Great pool as well which was also well run with Covid on the agenda We will definitely be back soon My personal thanks to Anthony Watson for his kind help prior and throughout our stay Well done the GM and his team Go visit this hotel and enjoy J …
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Kim Mouflier, Other at Hilton London Bankside
Responded Sep 29, 2020
Dear alan129, First and foremost, thank you for trusting Hilton London Bankside as your hotel of choice during this pandemic and for taking the time to document your wonderful experience. It is through feedback such as this that we can truly gauge how successful we are at achieving the high standards we set for ourselves especially during this very difficult and challenging times. Your safety and comfort is our main priority and I am glad that we have achieved this on your most recent stay with us. Rest assured, I will personally share this glowing feedback to the team as this will encourage them and motivate to achieve greater heights. Keep safe and we look forward to welcome you again for more fond memories. Kind regards, Kim Mouflier Director - Rooms
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The hotel is really nice, I'd definitely stay there again but there were a couple of minor issues. Everything is new and clean. The bar/reception area is nice and the staff are friendly. The only downside is the lack of lounge access because of Covid. I understand why it's closed, but they shouldn't be selling 'lounge access' rooms when its been closed for weeks with no sign of re-opening any time soon. Its closure wasn't mentioned on the Hilton website, only when we arrived at the hotel, at which point we we're given six vouchers in lieu of lounge access - each voucher entitled us to two house drinks and a snack box in the hotel bar. This is a nice gesture but I'd rather have saved the money and downgraded our room type because I imagine all of their rooms are nice and the difference in room price may be more than what the six drinks are worth. We weren't asked if we wanted to downgrade, we were just given the vouchers and that was that. Also, make sure you ask for some kind of view when you check in. I know it's in a relatively quiet area and surrounded by office/apartment blocks, but if you don't ask, you run the risk (like us) of facing a brick wall. Without exaggerating the view was like looking out on to a prison exercise yard where your surrounded by high walls and all you have is the sky above. This obviously won't be an issue if your room is on the outside of the building, but I'd just recommend you ask when you check in. The hotel is about a 10 minute walk from Borough Market. There's also a Tesco Express and Sainsbury's just outside the entrance. If you're not having breakfast at the hotel, there's plenty of places to get something within a minute's walk.…
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Date of stay: December 2020
Rooms
Location
Service
Room Tip: Make sure you ask when checking in.
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2 Helpful votes
Helpful
Hotel was nice in general, however I book Executive room with access to Executive lounge, however it was closed due to COVID-19, which is understandable. Received voucher for cold snacks in the box and for couple of drinks with very limited availability. Complained, but no one got back. There was no single word at the time of booking a room that lounge is not available, however they sell it at a normal price.
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Date of stay: September 2020
Location
Cleanliness
Service
4 Helpful votes
Helpful
A visit during stage 2 covid in London. With family. Managed to book the pool for 7am . Great facility. Rooms very good to Hilton standard . Restaurant closed but eat in bar very nice. A handy location to get around London,
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Date of stay: October 2020Trip type: Traveled with family
Helpful
PRICE RANGE
$192 - $452 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouthwark
NUMBER OF ROOMS
292
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Claim Your Listing Frequently Asked Questions about Hilton London Bankside
Which popular attractions are close to Hilton London Bankside?
Nearby attractions include Electric Gamebox (0.1 miles), Shakespeare's Globe Theatre (0.2 miles), and Menier Chocolate Factory (0.3 miles).
What are some of the property amenities at Hilton London Bankside?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton London Bankside?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton London Bankside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton London Bankside?
Yes, valet parking is available to guests.
What are some restaurants close to Hilton London Bankside?
Conveniently located restaurants include Tibita, Lord Nelson, and Baltic Restaurant & Bar.
Are there opportunities to exercise at Hilton London Bankside?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Hilton London Bankside located near the city center?
Yes, it is 1.0 miles away from the center of London.
Are any cleaning services offered at Hilton London Bankside?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton London Bankside offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton London Bankside?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Turkish.