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InterContinental London - the O2, an IHG Hotel

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The 02 1 Waterview Drive Greenwich Peninsula, London SE10 0TW England
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Traveler (3231)
Dining (476)
Room & Suite (110)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 04/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental London - the O2, an IHG Hotel
Updated 04/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#123 of 1,208 in London
Location
4.6
Cleanliness
4.8
Service
4.6
Value
4.3
At the InterContinental London ® - The O2, we are passionate about exploration and discovery. Located on Greenwich Peninsula, with the River Thames and Canary Wharf as our most treasured view, we are surrounded by rich history and heritage in the heart of Greenwich, London. Home to the UK's largest pillar-free ballroom and a beautiful Spa. Taste the best of London markets in Market Brasserie and admire the views over a fine cocktail from our 270° vista windows in Clipper Bar.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling
Taxi service
Business Center with Internet Access
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, French, Russian, Spanish and 12 more
6647Reviews177Q+A100Room tips
Traveler rating
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Popular mentions
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Lizzy B wrote a review Yesterday
1 contribution
We had a superb time the staff are very polite an friendly; they made me feel special on my big day especially Corrado a lovely gentleman working at the InterContinetal restaurant. Excited to attend again
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Date of stay: May 2022Trip type: Traveled
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Alexthouston wrote a review Yesterday
Scotland, United Kingdom61 contributions50 helpful votes
Bar service - absolutely fantastic All the staff on the 1st floor bar were excellent - very knowledgable about the wine menu and very friendly - fantastic service, special recommendation to Chris and Loic who were excellent, attentive and funny
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Date of stay: May 2022Trip type: Traveled
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Chloe S wrote a review May 23
1 contribution
I was recently onsite at the InterContinental London O2 for a large conference and was extremely impressed by the security team. Wanted to say a massive thank you to Terry and his extremely professional and approachable team. It was a pleasure to work with you and welcome attendees to the conference.
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Date of stay: May 2022Trip type: Traveled
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JV107 wrote a review May 22
7 contributions
FANTASTIC. stay at O2 Intercontinental, quick efficient check in, great service at Clipper Bar for predinner drinks stunning views, brilliant swimming pool. Great location for O2. The most amazing service at Market Place by Lu our waitress. Looking forward to our next visit.
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Date of stay: May 2022Trip type: Traveled
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Julian P wrote a review May 22
1 contribution
Stayed here on Saturday took my son to the O2 arena - cinema and boxing … the hotel was perfect in that the staff especially Julia were really accommodating. At breakfast everyone super friendly and efficient. Spa facilities clean and top class. Restaurant and views great. If you ever visit the O2 it makes sense to stay at the Intercontinental as you have a VIP entrance to and from the arena - great hotel and no hassle having to commute after your wonderful day. Thanks Julian Paull
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Date of stay: May 2022Trip type: Traveled
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stephanie s wrote a review May 20
Lowestoft, United Kingdom109 contributions20 helpful votes
Wow what a place! Nothing I can complain about at all. Was beautiful and Marion on concergie was amazing. As a wheelchair user, Marion went out of her way to find a taxi with an extra wide door for my electric wheelchair, so thanks for that😃. Breakfast was amazing and so much choice. Fully accessible for wheelchair users. Would 110% highly recommend
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Date of stay: May 2022Trip type: Traveled
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Response from Globy Ouseph, General Manager at InterContinental London - the O2, an IHG Hotel
Responded 5 days ago
Dear 123stephanies, Thank you for taking the time to share feedback from your recent stay at InterContinental London - The O2. We are truly delighted to read that you had a lovely time with us. Your kind words have been shared with Marian from our Concierge Team and she is very pleased that you had a memorable stay. Our breakfast at Market Brasserie is indeed the perfect place to start the day with plenty of choice to please all. We look forward to welcoming you back soon. Kind regards, Globy Ouseph General Manager
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SouthernMonkey wrote a review May 20
Dorset, United Kingdom44 contributions20 helpful votes
I love tihs hotel ! Its been my go-to for concerts at the 02 for a number if years. The location is unbeatable with the direct access pathway to the 02 complex from the hotel lobby. The hotel itself is as you would expect with any international brand, somewhat clinical in appearance but the staff make you feel very welcome and nothing is too much trouble. Rooms are always clean and beds very comfortable. My recommendation would be river view rooms, Canary Wharf is lovely at night. This is a relatively expensive hotel to stay at, the Holiday Inn Express down the road (another IHG property) is a cheaper bed for the night but I really like the vibe of this hotel and you just cant get a better location. Breakfast is alway good too. Only gripe I have is the cost of parking at the hotel is now £40 per day. Overall its a 9.5 out of 10 for me.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Globy Ouseph, General Manager at InterContinental London - the O2, an IHG Hotel
Responded 5 days ago
Dear SouthernMonkey, Thank you for taking the time to write a review from your recent stay at InterContinental London - The O2. We are pleased to read that you enjoyed your experience with us. We are indeed very fortunate to be located right next to the O2 with a direct link to the venue. Your kind words have been shared with the team and they are delighted that you had a memorable experience. We look forward to welcoming you back soon. Kind regards, Globy Ouseph General Manager
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Elena Z wrote a review May 19
1 contribution
Beautiful hotel, beautiful views and great service. Bobby of Meeting and Events was so helpful and professional. We were here on special business event and he was very personal and friendly. Highly recommended.
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Date of stay: May 2022Trip type: Traveled
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Response from Globy Ouseph, General Manager at InterContinental London - the O2, an IHG Hotel
Responded 5 days ago
Dear elenazV820TZ, Thank you for taking the time to share feedback from your recent experience at InterContinental London - The O2. We are delighted to hear that you enjoyed the event which you were attending. Your kind words have been shared with Bobby from the Meeting and Events Team and he is pleased to read that you had a memorable time. We look forward to welcoming you back soon. Kind regards, Globy Ouseph General Manager
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Treeceyy B wrote a review May 19
1 contribution
I had a wonderful experience at the InterContinental London - the O2. The hotel was in a great location and had a lovely view. The staff were the nicest staff I have ever encountered at a hotel. A few shining stars I wanted to mention… Big thank you to Sylvia who was super friendly and pleasant throughout the whole check-in and check-out process. She was able to meet all of my requests in terms of room preference, and was even able recommend nice restaurants around the area for a special occasion. She was very helpful. Nafis from concierge was FANTASTIC! He was professional, a real gentleman and went above and beyond to make my stay comfortable! He was also a pleasure to be around and felt like a friend! It was also lovely to meet Miriam, who was pleasant, bubbly and completely put me at ease when I was stressed about planning my boyfriends birthday. Thank you all for making my stay amazing, it was a pleasure to meet you all Patrice
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Date of stay: May 2022Trip type: Traveled
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Response from Globy Ouseph, General Manager at InterContinental London - the O2, an IHG Hotel
Responded 5 days ago
Dear patricem841, Thank you for taking the time to share feedback from your recent stay at InterContinental London - The O2. We are truly pleased to read that you had a wonderful experience with us and that your partner enjoyed his special day. We have passed on your kind words to Sylvia from Reception and Nafis and Marian from the Concierge Team and they are delighted that you had a great and memorable time. We look forward to welcoming you back soon. Kind regards, Globy Ouseph General Manager
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Sharjeel S wrote a review May 18
1 contribution
Staff poorly trained. Forgot room service order and I had to call and remind them. Concierge didn’t know how to handle stuff for dispatch. Not staying here again! Staff can’t even speak or understand English well.
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Date of stay: May 2022Trip type: Traveled
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Response from Globy Ouseph, General Manager at InterContinental London - the O2, an IHG Hotel
Responded 5 days ago
Dear 951sharjeels, Thank you for taking the time to share your recent experience with us. We are disappointed to read that we failed to meet your expectations on this occasion. Please rest assured that your feedback has been shared with our Front of House Manager to review and take necessary action. We hope that we will get the opportunity to welcome you back to make it right. Kind regards, Globy Ouseph General Manager
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PRICE RANGE
$241 - $336 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonGreenwich
NUMBER OF ROOMS
453
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Frequently Asked Questions about InterContinental London - the O2, an IHG Hotel
Which popular attractions are close to InterContinental London - the O2, an IHG Hotel?
Nearby attractions include Up at The O2 (0.2 miles), Mamma Mia! The Party (0.2 miles), and Eighteen Sky Bar (0.03 miles).
What are some of the property amenities at InterContinental London - the O2, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at InterContinental London - the O2, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental London - the O2, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at InterContinental London - the O2, an IHG Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to InterContinental London - the O2, an IHG Hotel?
Conveniently located restaurants include Peninsula Restaurant, Las Iguanas The O2, and Scoff & Banter Canary Wharf.
Are there opportunities to exercise at InterContinental London - the O2, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at InterContinental London - the O2, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental London - the O2, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental London - the O2, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, Russian, Hindi, Polish, and Arabic.
Are there any historical sites close to InterContinental London - the O2, an IHG Hotel?
Many travelers enjoy visiting Tower of London (3.3 miles), Old Royal Naval College (1.4 miles), and HMS Belfast (3.5 miles).