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Shaftesbury Premier Hotel London Paddington

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Shaftesbury Premier Hotel London Paddington
Shaftesbury Premier Hotel London Paddington
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1,343 Reviews from our TripAdvisor Community

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Showing 1,138: English reviews
Reviewed yesterday NEW

This hotel is set within a series of historically appealing townhouses on Westbourne Terrace, within walking distance of Paddington Station, an up-and-coming section of the city, where new office buildings, a rejuvenated rail station, and the cross-rail project are all combining to make this region a bit of a magnet. The breakfast is excellent (once you find it at the...

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Helpful?
Thank MorreyE
UK
Reviewed 4 days ago NEW

This small but excellent hotel five minutes walk from Paddington station, but in a quiet road. The reception staff are polite,helpfully and efficient check in was easy. The rooms were clean and warm with excellent beds and facilities. Each room has a large TV and refreshments. This hotel is close to the underground, parks and eating places, it is a...

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Helpful?
Thank Lynn8038
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for such a lovely feedback. It was a pleasure to host you. We are pleased to know you were impressed by our warm hospitality. Staff here goes out of their way to assist our valued customers. Thank you for your good comments on cleanliness. Our Housekeeping team ensures cleanliness is up to standard. We look forward...

Bristol, United Kingdom
Reviewed 1 week ago via mobile

Myself and my husband stayed here last weekend. Very close to Paddington station, no need for a taxi. Close to some shops also. On arrival there was a very pungent smell of body odour which was quite off putting but staff were welcoming and the hotel was very clean. Our room was on the first floor. Compact but clean and...

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Helpful?
Thank Aless G
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your feedback. It was a pleasure to host you. Apologies for any discomfort caused as you found the pillows to be lumpy. We will have this problem checked for the room you stayed in. We are very pleased to know you were highly impressed by our warm hospitality. We pride ourselves in providing an excellent...

Bristol, United Kingdom
Reviewed 1 week ago

The room was clean, the bed was comfortable, the bathroom was small but had everything you need including toiletries. Breakfast was delicious, fresh food well cooked. Staff were friendly and very polite. Location was excellent for Paddington station and Hyde Park. What more can I say? We will be coming back.

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Helpful?
Thank Jmail2014
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest On behalf of the entire team here at the Shaftesbury Premier London Paddington, thank you ever so much for having shared this fabulous review! I am pleased to know that you received the value for you money and were also presented with the warm hospitality by the amicable staff. We will look forward to welcome you back to...

Stroud, United Kingdom
Reviewed 1 week ago via mobile

Great location, clean, tidy, fantastic breakfast with a good wife range of foods the bacon is outstanding. Very enjoyable hotel within easy walk of paddington station. Thanks for holding our bags after check out.

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Helpful?
Thank Rob B
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for the lovely review following your recent stay with us at Shaftesbury Premier London Paddington and for your honest review which is very much appreciated. I am glad that you enjoyed the comfort of our modern rooms and the services. We look forward to you return on yet another memorable experience. Yours Sincerely, House Manager

Bath, United Kingdom
Reviewed 1 week ago

I have stayed in this hotel many times. Its not a large chain hotel but its very comfortable and not far from Paddington Station. The reception staff are always very helpful and friendly and the bar which is in the lower level of the building has cheap drinks, does not get too busy there either. Location is good for central...

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1Thank Christopher M
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for staying with us at the Shaftesbury Premier London Paddington and for your honest review which is very much appreciated. We are indeed pleased to know that your stay was satisfactory in every aspect and was comfortable too. We are also delighted to know that you enjoyed our services and we will pass your comments to...

Reviewed 1 week ago

Lovely hotel in a very good location , staff excellent BUT rooms well like a shoe box very very tiny couldn't walk down the sides of the bed and for one person to be able to change the other one had to sit on the bed out the way couldn't even open the case as no room

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Thank Lyn B
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback helps us to maintain our standard. Please write to me when your plan your trip to London, I will be more than happy...

Greece
Reviewed 1 week ago

This is a lovely hotel but there were a few issues. My boss had paid for the room but the company credit card was rejected because I didn't have it and I had to pay myself. At no time was I offered breakfast or told about restaurant facilities. I went down for breakfast and was told that I could either...

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Helpful?
Thank Greli
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Premier London Paddington for your recent visit to London. Please accept my apologies for the inconvenience caused. However, I am unable to locate your booking with us. It would be highly appreciated if you could contact me on dm@shaftesburypaddington.com as per your earliest convenience so we can discuss this further. Thank you...

Cornwall
Reviewed 1 week ago

Good small hotel that is just a stones through from Paddington Station. The staff are polite and very helpful. Good stop if you want a reasonably priced hotel for a business trip for a few days. The breakfasts are what you would expect and room service are small but clean.

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Helpful?
Thank thegamesplayer
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for sharing an excellent review about your recent stay at the Shaftesbury Premier London Paddington! We are also delighted to know that you enjoyed our services and we will pass your comments to concern staff as provided.As mentioned, our rooms are indeed different in sizes. I would like to request you to give us an opportunity...

Neath, United Kingdom
Reviewed 2 weeks ago

Work related stay one night Positives Easy walk from Paddington just 5 mins. Room clean Upgraded to different room Good breakfast buffet style Nice staff welcoming and helpful Comphy bed Tea coffee making facilities Microwave in room Negatives Looking tiered Small room Noisy Could hear a lot of movement outside in corridors late at night Would stay again probably not...

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Helpful?
Thank jane d
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback helps us to maintain our standard. Our bedrooms are much bigger than average London room with all the amenities. However, please do let...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Shaftesbury Premier Hotel London Paddington

Address: 55 Westbourne Terrace, London W2 3UY, England
Location: United Kingdom > England > London
Price Range: $113 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Premier Hotel London Paddington 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Shaftesbury Premier Hotel London Paddington England
Hotel Style:
#304 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Shaftesbury Premier Hotel London Paddington staff and other travelers.
6 questions
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9 months ago
1 month ago

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Questions? Get answers from Shaftesbury Premier Hotel London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor room are quite spacious”
 of 5 bubbles Lynn8038, 4 days ago | Read review
“Need to book a club room”
 of 5 bubbles 752lynb, 1 week ago | Read review
“Single rooms are small but ok for a few days.”
 of 5 bubbles thegamesplayer, 1 week ago | Read review
“ask for one away facing the main road”
 of 5 bubbles thesludge, 3 weeks ago | Read review
“parking for vans”
 of 5 bubbles tessab942, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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