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Shaftesbury Premier Hotel London Paddington

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Shaftesbury Premier Hotel London Paddington
Shaftesbury Premier Hotel London Paddington
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1,398 Reviews from our TripAdvisor Community

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Showing 1,185: English reviews
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Lincoln, England, United Kingdom
Reviewed 2 days ago NEW

We had two nights here last weekend - arrived at 9.20pm without any hold ups were given our room cards, booked for breakfast and headed on to the room. Very small room but we both agreed that for the amount of time we would spend there it wasn't worth saying anything. The breakfast was superb with a fantastic choice of...

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Helpful?
Thank Sarah S
Flagstaff, Arizona
Reviewed 1 week ago

After booking, there were an alarming number of negative reviews. We were braced for the worst...but were delighted when we opened the door to our room (#118). The room had plenty of space and a very large bed. The bathroom was a tight fit, but overall we were quite pleased. The location is excellent, a very short walk from Paddington...

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Helpful?
Thank CRclover
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Greetings from Shaftesbury Premier London Paddington. Thank you for choosing us in London as your preferred destination and Thank you for your comments in regards to the hotel. In regards to Replenishing, we offer complementary amenities only on the first day and if guest required, can request our staff and we are always there to make things possible....

Cardiff
Reviewed 1 week ago

Visited for business for 2 nights, was placed in room 808 in the basement, the room was beyond small. To use the toilet the sink is all but on your knees, nowhere to place wash bag, shower was again so small, I am not a large person but barely fitted in it, when you get out nowhere to get dried....

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Helpful?
Thank kempy67
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Premier London Paddington for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on dm@shaftesburypaddington.com as per your earliest convenience...

United Kingdom
Reviewed 1 week ago

Been here before & location good for visiting & accessing Central London. Howvever this trip thumbs down Club room ... barely room for our luggage En suite, small shower & toilet ... very small .... could not swing a cat. In addition reburbishment happening ... ( not aware of this ...) so no bar & building works in day. arrived...

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Helpful?
Thank SusieScot1
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Premier London Paddington for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on dm@shaftesburypaddington.com as per your earliest convenience...

Reviewed 1 week ago

We stayed at the Shaftsbury hotel twice this this time for my husband’s birthday, check in was easy normally we pay £20 for parking but we got this complimentary. It is a 5 minute walk from Paddington station. Shaftsbury hotel offer a fantastic buffet breakfast with a lot of choice. The rooms and small but that’s a normal size for...

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Helpful?
Thank Yasmin R
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Greetings from Shaftesbury Premier London Paddington. Thank you for choosing us in London as your preferred destination. Thank you for your comments in regards to breakfast as well as staff. are also pleased to inform you we will be having full refurbishment and hopefully on your next visits, you will be able to enjoy of transformed artefact. Look...

Navan, Ireland
Reviewed 2 weeks ago via mobile

Clean room, comfy bed. Stayed in double room on basement level . Couple of mins walk to Paddington. Breakfast was lovely, all staff very friendly and helpful especially George in breakfast room . Lots of restaurants within walking distance.

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Helpful?
Thank sf2017a
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for sharing an excellent review about your recent stay at the Shaftesbury Premier London Paddington! It’s been a pleasure to read your comments about the hotel and the staff. It’s a real motivation for the team. Thank you once again for your recommendation and I hope that have the opportunity to welcome you soon. Yours Sincerely,...

Stockport
Reviewed 2 weeks ago via mobile

I happened to stumble across this group of hotels and also joined their rewards scheme to get additional discount. I don't believe advertised prices are realistic, but the discounted rates are very good for London. Stayed here for a Christmas party night out and room was very spacious. Breakfast like others in the group was great. Worth paying for the...

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Thank Martyn G
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, We thank you for your lovely comments about our premises & other facilities at the Shaftesbury Premier London Paddington. Thank you for your observation in regards to our rates and the breakfast. With regards to club room , Our club bedrooms are much bigger than average London room with all the amenities and they are indeed bigger than...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

Tiny room -one of smallest I have ever had in London. To enter the bathroom you had to move the desk chair out of the way, use the b/room, then replace the chair to get around the bed. No cat swinging for sure. Their were renovations underway so a short nap after checking in on arrival from the US was...

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Helpful?
Thank Alan B
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Shaftesbury Premier London Paddington. Your business is very important to us and we value your feedback. By telling us your feedback especially about staff, it really gives us boost to work more hard. Please write to me when your plan your trip to London,...

Reviewed 2 weeks ago

We booked another hotel for our stay in London, but due to problems in the room the hotel sent us to another hotel they owned. Even though the situation was inconvenient, the hotel staff was very helpful, and answered every request we had. The room we got was very good. The only problem we had was that the room was...

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Helpful?
Thank Chen C
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Greetings from Shaftesbury Premier London Paddington. Thank you for choosing us in London as your preferred destination. Thank you for your comments in regards to breakfast as well as staff. We are glad you enjoyed your stay in our sister property. We are also pleased to inform you we will be having full refurbishment and hopefully on your...

Reviewed 3 weeks ago via mobile

Stayed overnight for business and found the staff very accommodating and helpful especially resolving the fact that a colleague couldn't travel and waiving the room charge. Room was small but comfy and a little noisey as it was opposite the lifts and looked out on the front steps. Under refurbishment but this didn't affect us. Gr8 breakfast included. Would use...

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Helpful?
Thank Keith L
SPP-Manager, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review

Dear Guest, Greetings from Shaftesbury Premier London Paddington. Thank you for choosing us in London as your preferred destination. Thank you for your comments in regrade to breakfast. We are glad you enjoyed your stay. We are also pleased to inform you we will be having full refurbishment and hopefully on your next visits, you will be able to enjoy...

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Shaftesbury Premier Hotel London Paddington

Address: 55 Westbourne Terrace, London W2 3UY, England
Location: United Kingdom > England > London
Price Range: $136 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Premier Hotel London Paddington 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Shaftesbury Premier Hotel London Paddington England
Hotel Style:
#314 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Shaftesbury Premier Hotel London Paddington staff and other travelers.
7 questions
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over a year ago
5 months ago
Boston, Massachusetts

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Questions? Get answers from Shaftesbury Premier Hotel London Paddington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not ground floor ... entrance ... Wifi is poor ....”
 of 5 bubbles SusieScot1, 1 week ago | Read review
“Ask for a room on the top floor?”
 of 5 bubbles mrdjf82, 3 weeks ago | Read review
“we were on the ground floor which was good for my friend as she can not walk far”
 of 5 bubbles suehK2882LZ, 4 weeks ago | Read review
“I suppose that the rooms on the upper floors will give better views.”
 of 5 bubbles 130Lynn253, Dec 8, 2016 | Read review
“Ground floor room are quite spacious”
 of 5 bubbles Lynn8038, Dec 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question