The Hotel has an excellent location. The hotel staff was friendly and helpful.But I personally like it when the cleanliness of the room is taken care of discreetly and you don’t have to ask for it. Very comfortable bed that provided sweet sleep. I really liked the restaurant at the hotel. Delicious food and very fast service at full load
The hotel is strategic located and the level of attention is outstanding. Elena in the frontdesk is naturally charm and allways customer center focused. The room is quite comfortable for a business trip with an excellent kitchen for an after business day. In general I loved the venue and the energy of the place.
What I will remember: That the shower is kind of misengineered and flooded the bathroom. That there is no toilet brush (ugh). That the mattress is a really bad, saggy one. That there is no socket-adaptor for non-UK visitors in the room. That there is no fresh air via an open window. All this, for >300€ a night. (Sorry, I care less for a fancy restaurant / bar as there are millions next door. I just want a good sleep, a clean bathroom and loaded devices.)
This hotel is in a great location, a very short walk from a tube station and not a bad walk from many tourist sites. However, in the week we stayed here, we did not receive housekeeping services at all. We never even saw housekeeping in the hallways. In addition, the shower had no door so the floor and shower mat were always sopping wet after we had showered.
We liked the style and location of the hotel but we think that we didn't get the room that we reserved., our room was no where near the 290' advertised nor did we get the king size bed. The room that we got was probably half the size and the bed was a queen, it that.
The Hoxton is trying hard to be a "hip", modern hotel (and failing a bit). Service levels vary wildly from pretty good, to absolutely ghastly. I had high expectations when I booked but had to lower them quite a bit at check-in and for the week-long stay.
Wedding stay Great wedding venue , staff friendly Beds comfortable, location very good . Service at breakfast could have been better , but the food was good when it arrived . Exceptionally clean & well thought out . Some of our guests found the rooms tight space wise but obviously there’s options & ours was ok . The only thing missing for me was a magnifying mirror in the bathroom.. I usually pack one .. but didn’t.. so it would have been a life saver 🤓
Friendly helpful staff. Great feeling around the hotel. Excellent wedding venue. Breakfast was amazing. Snug rooms were ‘snug’ and had everything you need. Very inviting front of house, very relaxed atmosphere.Thank you!
This hotel is cute AF. If you’re traveling with more than one person please consider a room larger than Snug. You are unable to rely on the lobby as space since it is overcrowded with non guests starting at 7a. And if you’re staying with friends it will be a challenge to meet impromptu in the lobby - perhaps having a space reserved for each morning for coffee is the way to go if the hotel will do it. The coffee bar and amenities are darling as are the rooms. Again, very, very small. The room was on Floor 1 and we heard no street noise- bonus. Rooms do have coffee - it’s a sachet more like tea than coffee so plan to get your morning brew in the lobby. Go early to avoid the queue of non guests setting up shop to work for the day from the lobby. The staff was average at best - perhaps short staffed. The level of service didn’t match the same attention the design was given. The shower wall is not very wide so may be best to keep showers brief to avoid flooding the shower floor. You may want to ask for an extra towel as bathmats are not provided. This is a stand up shower - no tub and it’s quite small. No robes or slippers as there is simply no place to put them in a Snug room. Ha! Excellent location for Central London - highly suggest taking the Piccadilly Line to LHR to avoid taxi or Uber/Lyft delays around the area. Getting to Paddington to take Heathrow Express is likely not worth it and you’re better off just taking a taxi straight to airport. Overall aesthetics were 💯, the room and guest experience I give a 3 out of 10.…
Stylish room with good facilities, very comfortable bed, great shower, fridge, radio, tv, glasses tea and coffee, free water and fresh milk. Quiet room, with good air conditioning/heating. Nice Bar and bar food