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Lancaster Gate Hyde Park Apartments

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82 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Milwaukee, Wisconsin
Reviewed 2 days ago NEW

We stayed at Lancaster Gate Hotel for Christmas. The rooms were a bit small but most of the rooms are small in Europe. The rooms were clean. The breakfast was great. The staff were very friendly especially Silvia. Great location.

Thank Quentin L
Canberra, Australia
Reviewed 2 weeks ago via mobile

Singularly the worst accommodation I've ever booked!! Firstly, maintenance is clearly non-existent (missing light switches, mould in walls, broken toilet seat etc), Secondly, kitchen is a joke! One glass, no wine glasses, no tea towel, no oven glove, no trays/racks for the oven, exposed plumbing, extractor fan doesn't work. ¾ of the roman blinds can't be opened in the apartment...

Thank tulkjame
Stavanger, Norway
Reviewed 3 weeks ago

Flat looks fine but very over heated and no instructions on how to use the system. Staff very eager to get us out on time,if not they would charge our credit card for inconvinience.We got charged £75 for late check in as well,our flight was delayed,what could we do about that? Next time it will be hotel,not private flats.

Thank yassinfaal
Reviewed December 5, 2016 via mobile

After arriving within the allocated time slot. There was nobody present at the property to let us in. A probably very annoyed resident on the ground floor apartment tried to help me and my son by contacting the owners but with no luck ( mobile number mailbox full ! ) not helpful as my son was very tired and cold...

1Thank Vintage T
Liverpool, United Kingdom
Reviewed November 25, 2016 via mobile

DONT BOOK HERE. Party of 6 ladies we pre arranged late arrival the man never turned up only for a Indonesian family we would of been on the streets they got us a taxi and payed for it and we had to get in touch with booking .com to get us other apartments another family from Leeds had to go...

Thank susan408
Auckland Region, New Zealand
Reviewed October 15, 2016 via mobile

We booked Lancaster Gate Hyde Park Apartments booked Booking.com😡😡😡 Following several emails to the accommodation before our visit it was agreed we could check in at 1pm and have a cot for our baby. On arrival we were told to come back at 5pm as room not ready, 4 hours late!!! Then upon our return at 5pm after being led...

2Thank villagirl83
Reviewed August 9, 2016

This place is run by street brokers,expect to pay cash on arrival, no proper invoicing. no one will answer your call after they get their money and no one will clean your toilet or collect your trash.

1Thank Mohsin A
Reviewed August 3, 2016

We were looking forward to staying at the hotel as we had stayed there before and it was very good. We booked a Hyde Park view from our room. When we arrived we were told that they didnt have any park view rooms left!! strange as we had only received confirmation of a park view the day before. After some...

1Thank Nikki B
Brisbane, Australia
Reviewed November 28, 2015

We stayed in Apartment One,49 Lancaster Gate Hyde Park late last year.I had meant to write a review then and there but of course the internet, along with everything else in the apartment was not working! I have been prompted to write a review going through photos from our trip.. We were recommended this apartment by a very good friend...

5Thank 73kateg411
Reviewed November 10, 2015

I actually cannot fault this place I didn't need to check in and just used a series of codes to get into my apartment - great if you are on a business trip and in a rush! location was convenient and easy to get to from the underground. The room was clean and well maintained (apart from a massive crack...

1Thank Josh M
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49 photos of this hotel

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Hotel & Grounds (2)
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Room types
  • Kitchenette
Official Description (provided by the hotel)
A modern purpose built property, situated in the heart of London's West End, adjacent to Connaught Village, Marble Arch, Edgware Road and Oxford Street, overlooking a garden square with restaurants and shops nearby. All of the apartments are self-contained and have a sitting area and work table. Studios have the choice of king size or twin beds. A very warm and welcoming environment makes this property ideal for both the business and leisure traveller. ... more   less 

Additional Information about Lancaster Gate Hyde Park Apartments

Address: 49 Lancaster Gate | Hyde Park, London W2 3NA, England
Location: United Kingdom > England > London
Price Range: $119 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lancaster Gate Hyde Park Apartments 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Lancaster Gate Hyde Park Apartments Hotel London
Lancaster Gate Hyde Park Apartments London, England
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Questions & Answers

Here's what travelers have asked, with answers from Lancaster Gate Hyde Park Apartments staff and other travelers.
1 question
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Questions? Get answers from Lancaster Gate Hyde Park Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great location, Clean room”
 of 5 bubbles quentinl521, 2 days ago | Read review
“This hotel has no AC so make sure you select a room on high floors with windows facing west.”
  • Trash was there for two days until I had to take them down to the street.
  • This is part of the kitchen, most of the appliances don't work, ie, the microwave is defective.
 of 5 bubbles mohsina259, Aug 9, 2016 | Read review
“I was in room 10 and was totally fine!”
 of 5 bubbles joshm689, Nov 10, 2015 | Read review
“Wifi doesn't work in apartments above the ground floor”
 of 5 bubbles KathrynB5, Sep 29, 2014 | Read review
“I would NEVER stay here again.”
 of 5 bubbles 91gelim, Jul 15, 2014 | Read review
5 of 5
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