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The Grand at Trafalgar Square

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#250 of 1,080 Hotels in London
Certificate of Excellence
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The Grand at Trafalgar Square
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1,377 Reviews from our TripAdvisor Community

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Showing 1,143: English reviews
Montreal, Quebec
Reviewed 1 week ago

Loved this hotel. It was one block from Trafalgar Square with a lot of restaurants and food stores close by. Walking distance to Buckingham Palace, Westminster and London Eye. The rooms were very clean, modern and very comfortable.

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Helpful?
Thank KM66027
Judith T, Manager at The Grand at Trafalgar Square, responded to this review

Dear Valued Guest, Thank you for staying with us, we are so glad you enjoyed your visit with us here at The Grand at Trafalgar Square. We are very proud of our prime location, and so are pleased to hear that you took full advantage of it during your stay. We hope to welcome you back very soon!

Reviewed 1 week ago via mobile

Booked with hotels.com I arranged for an important parcel to be left at the hotel to collect when I check in- the courier was turned away, and telephoned me whilst I was on the train going down to say they'd refused to accept the parcel because my booking was cancelled and he couldn't wait and had to go on to...

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Helpful?
Thank Bottomle
Judith T, Manager at The Grand at Trafalgar Square, responded to this review

Thank you for your feedback, we are glad that you enjoyed our great location and had a good nights sleep on our comfortable beds. We were sorry however, to learn about the difficulties with your package and booking. Like all hotels, we do have to protect ourselves from fraudulent bookings, and these efforts help keep our rates low for the...

Derby, United Kingdom
Reviewed 1 week ago via mobile

Location is fantastic, check in staff were really helpful. Room was ok, not 4 star but perfectly clean and ideal for a very short stay. Bar lacked atmosphere and closed at 11.30pm but would definitely stay here again.

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Helpful?
Thank Jessica M
Judith T, Manager at The Grand at Trafalgar Square, responded to this review

Dear Jessica, Thank you for your recent visit and thoughtful review of The Grand. We are pleased you enjoyed our prime location and that you experienced great guest service during your stay. It was disappointing to hear that we did not meet your expectations in every respect. We will use your feedback to review with the team and to reinforce...

Bristol, United Kingdom
Reviewed 2 weeks ago via mobile

I booked this hotel after reviewing the website and thinking that being a four star hotel it would be okay. I only booked for the one night as I had to attend a meeting early the next day. I travel very frequently and therefore believe that I have a reasonable expectation of what a hotel should be. There was no...

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Helpful?
Thank Deltaza30
Judith T, Manager at The Grand at Trafalgar Square, responded to this review

Dear Valued Guest, Thank you for your review. We pride ourselves on our friendly guest service so it was disappointing to hear that you did not experience our warm hospitality on this occasion. We have many families stay at the hotel and love to welcome nursing mothers, who are not required to cover up unless they are more comfortable doing...

Southampton, United Kingdom
Reviewed 3 weeks ago

Lovely hotel superb location just off Trafalgar Square. Very good value for money and fitting for the area. Staff were extremely attentive and friendly. Thank you Matthew on reception for giving us the football banter and making sure we have tea bags in our room next time and £40 off voucher for our next visit. Will definitely go back thoroughly...

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Helpful?
Thank Trudy C
Judith T, Manager at The Grand at Trafalgar Square, responded to this review

Dear Pete & Trudy, Thank you for choosing to stay at The Grand at Trafalgar Square during your recent trip to London. We truly appreciate you taking the time to write a review and especially the kind words you had for Matthew and our staff. There’s nothing we love more than being able to share wonderful comments like yours with...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

Although the location at the edge of Trafalgar Square is terrific, the once Grand has been sliced up by Executive Quarters into cube-like rooms with only the barest necessities (no microwave, refrigerator, etc.). In the tiniest bathroom on record (where the toilet didn't flush properly), there's lots of hot water but no bathtub, which at the end of a day...

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Helpful?
1Thank Herstory_62
Judith T, Manager at The Grand at Trafalgar Square, responded to this review

Dear Valued Guest, Thank you for choosing The Grand at Trafalgar Square for your stay in London, and for sharing your experiences. We are very proud of our prime location and glad you took full advantage of it during your stay. However, we are sorry to hear that we did not meet your expectations in every respect. We will use...

Vancouver
Reviewed 3 weeks ago via mobile

We stayed here for one night as it was so convenient to the theatre district. A good hotel with helpful checkin staff and a small but nicely appointed room. However when we returned from the theatre we were surprised to find that although the very impressive lounge bar was open, they were no longer serving any food. We asked for...

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Helpful?
Thank KB_Vancouver
Judith T, Manager at The Grand at Trafalgar Square, responded to this review

Dear Valued Guest, We appreciate your visit and thoughtful review of The Grand at Trafalgar Square. We’re glad you enjoyed our prime location and had a comfortable stay with us. We are, however, sorry to hear you were disappointed with your experience in one of our bars and will review with the team to prevent future missteps. We do have...

Bangkok, Thailand
Reviewed 3 weeks ago via mobile

This hotel is fantastic value - extremely affordable, quote luxurious accommodation right in the centre of the London action. Very comfortable room with a big window looking onto the street. Big tv, high ceilings, tea & coffee facilities, great service at the front desk and a standard check-out time of 12 noon. The bathroom is a bit of a weird...

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Helpful?
Thank city0fangels
Judith T, Manager at The Grand at Trafalgar Square, responded to this review

Dear Valued Guest, Thank you very much for staying with us recently at The Grand and for taking the time to write a review. We are delighted you found the hotel to be centrally located, comfortable, and providing fantastic value for money. We’re especially pleased to see you experienced great service. We work very hard on this and we appreciate...

West Orange, NJ
Reviewed 4 weeks ago

We're just finishing up our stay here and my husband and I both agree that it was one of the best hotel stays we've had and we travel a lot. One of the best aspects was how absolutely quiet our room was. We bring along our own sound machine and it wasn't needed at all. Complete silence! In the middle...

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Helpful?
Thank Michelle E
Judith T, Manager at The Grand at Trafalgar Square, responded to this review

Dear Michelle, We would like to thank you for recognising Luigi at our Member Services Desk for a job well done and more importantly giving The Grand at Trafalgar Square the opportunity to having you stay with us. We’re happy you enjoyed your stay and thank you also for your kind recommendations. We appreciate you sharing your experience, and we...

St. Petersburg, Florida
Reviewed 4 weeks ago

We took the tube to Trafalgar Square and enjoyed the day immensely The area has excellent shopping and museums, the hotel is comfortable and l Highly recommended when visiting London The area has many good restaurants and unique shops

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Helpful?
Thank sg423592
Judith T, Manager at The Grand at Trafalgar Square, responded to this review

Dear Valued Guest, Thank you for your visit and kind recommendations! We are glad to hear that you enjoyed our prime location and had a comfortable stay with us. We hope to have the pleasure of welcoming you back to The Grand at Trafalgar Square on your next visit to London!

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Grand at Trafalgar Square is a full service hotel with 63 rooms located in the beautifully restored historic Northumberland House on Northumberland Avenue. Minutes to Trafalgar Square, Buckingham Palace and close to Big Ben and the Houses of Parliament. The Grand at Trafalgar Square is the best value hotel based on quality and prime location. The Grand at Trafalgar Square provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 10 meeting and event rooms available (maximum reception style 1000 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates. ... more   less 

Additional Information about The Grand at Trafalgar Square

Address: 8 Northumberland Avenue, London WC2N 5BY, England
Location: United Kingdom > England > London > Westminster
Price Range: $183 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand at Trafalgar Square 4*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Cheap Tickets, Travelocity and Jetsetter so you can book your The Grand at Trafalgar Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Grand At Trafalgar Square Hotel London
Grand At Trafalgar Square London
The Grand At Trafalgar Square London, England
Hotel Style:
#185 Luxury Hotel in London
#200 Family Hotel in London
#247 Business Hotel in London
#285 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from The Grand at Trafalgar Square staff and other travelers.
15 questions
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Akron, Ohio
over a year ago
Berwick on Tweed, null, United Kingdom
3 days ago
Sydney, Australia
Ottawa, Canada

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Questions? Get answers from The Grand at Trafalgar Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were in room 332, so quiet!”
 of 5 bubbles MichelleE713, 4 weeks ago | Read review
“Bathroom door a little tight to the edge of the bed. ”
 of 5 bubbles BillRonan1963, 4 weeks ago | Read review
“Get a higher floor away from the restaurant.”
 of 5 bubbles jasonmr2016, Dec 13, 2016 | Read review
“Fifth floor is your best option”
 of 5 bubbles andrewz880, Nov 9, 2016 | Read review
“ask if the room is in the Club Quarters”
 of 5 bubbles itsdifferent, Nov 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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