Marlin Apartments - Empire Square
34 Long Lane, London SE1 4NN England
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Room & Suite (398)
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marlin Apartments - Empire Square
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#82 of 2,160 in London
Location
4.2
Cleanliness
3.8
Service
3.5
Value
3.8
Situated at London Bridge, just minutes from London’s financial district, this landmark development provides unrivalled access to London’s City centre and it’s most inspiring attractions. These cutting edge apartments fuse London’s cosmopolitan culture with award winning contemporary design, encompassing a vast internal courtyard and private landscaped gardens. Modern furnishings complement the large living space in each apartment, with many offering striking views across London. The emphasis is on light and space, with most apartments boasting large scenic windows and floor-to-ceiling glazing.
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Property amenities
Paid private parking on-site
Parking
Free High Speed Internet (WiFi)
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
Washing machine
Wifi
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Room features
Desk
Private balcony
Seating area
Sofa
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Bottled water
Iron
Dishwasher
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Czech and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
107Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
Contact
34 Long Lane, London SE1 4NN England
Getting there
London BridgeUnderground7 min
SouthwarkUnderground13 min
Rental CarsSee rental cars from $25/day
846Reviews19Q+A100Room tips
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Most Recent
Overall our experience at Marlin was excellent! Our only issue was we arrived early and needed a bathroom to freshen up and that was not premitted. However, everything else was perfect! Great location and the rooms were perfect for our family!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
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Helpful
After booking through booking.com for June 2020 and having to adjust the booking due to COVID moving the concert we were attending, Marlin assured us our booking for Stratford was in place for June 2022. A few weeks before the date we were meant to stay they emailed to say they could no longer accommodate us in Stratford and offered us sites half an hour away on public transport. I'm disabled so an absolute no go for us. I repeatedly requested a refund for the (frankly ridiculous) over £300 for one night and was assured it had been processed and would be paid within 10 working days. Still waiting on the elusive refund and can't get hold of anyone of the phone who can't apparently explain why. Absolutely wouldn't recommend under any circumstances.
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Date of stay: June 2022Trip type: Traveled
Helpful
This is a residential condo building with some lower floors dedicated for rent. It is strictly no frills. We specifically rented this place because it had a washer/dryer. No one on the premises knew how to instruct us on how to use it it was a very old appliance - we spoke with the desk about this issue FIVE times and each they promised to assist us but never did. Only one lift was working, and the other one has been out of service for months according to the residents there. Also the dish washer wasn't working either. We didn't bother calling them for help after the washer/dryer nightmare.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
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Helpful
We booked this apartment for a central place to stay in London. We wanted self catering to avoid having the expense of eating out for every meal. The location is great as it is close to Borough Underground station and London Bridge Train and Bus station as well as the gorgeous Borough Market. The whole of London is in easy reach. There are other reviews on here about apartment cleanliness - I thought they were being a bit picky but they are all true. The surface level cleaning appears adequate as you walk in but the whole place really is filthy. I have endless photos of dirty areas that I had to clean prior to using them. The kitchen equipment is sadly lacking and you can not cook more than a basic stove top meal as there was not a single bowl, tray, pot that could go in either the oven or microwave. The dishwasher is a struggle to work and if you manage to get it to work, it doesn't clean anything anyway. The booking said the apartment would be serviced weekly - didn't happen. Three times during the stay I asked to speak to a manager. I am still waiting for this contact. We paid an exorbitant price and were sorely disappointed with what we received for that.…
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
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Helpful
Whilst these apartments are in a great location and offer a good amount of space they are let down by a poor level of cleaning and repairs. Our bathroom was tired and bath damaged in 3 place, leaving it to rough to use with our children for fear of them cutting themselves. This was reported and viewed by the Manager on arrival but never repairs during our 3 night stay. The potential to be a great base but sadly general maintenance and care really let this apartment down.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
a few months ago I chose to give myself a short break from home in my very city. The amazing London! But from the minute I came into Marlin Apartments Empire Square, I was greeted & served with exceptional customer service . If your looking for a hotel with a warm team that are friendly, helpful & willing do help you at all cost, look no further than Marlin Apartments, Empire Square. I like the way that I am treated here and I will certainly be coming back. A big thank you to "Radu" & "Amira" for going above and beyond every-time I needed assistance with something.
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Date of stay: March 2022
Helpful
Conviently located. That's about it. Apartment was filthy,only one lift working. Poorly stocked kitchen,no tea towel,no oven mitts, no oven tray,no forks the list goes on. Fridge smelt stale. When finally got the washing machine to work it washed for two hours
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
As a frequent visitor to the capital, I selected Marlin Apartments yet again due to the convenience of having my own space to relax with family and friends. Sadly, the apartment we stayed in on this occasion was quite disappointing and shabby. There were several kitchen items missing, lack of linen and duvet for sofa bed which was quite uncomfortable to sleep on due to metal bars sticking in our backs. There were issues with the cooker and the dishwasher which I reported to the front desk. This said, I am confident that Marlin will deal with the issues reported and make amends on our next stay. The view from the balcony was splendid offering us a stunning view of The Shard. With the convenience of a local high street store just below the apartments, Borough Station just a few minutes walk away and Borough just on the doorstep, Marlin at Empire Square is our favourite choice to stay when visiting London. …
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We arrived at the destination and stored our luggage till the check-in. When we arrived we got the wrong luggage. The employee of the front desk were not really friendly and it seems they are not interested. When opening the apartment the fire alarm was flashing and sounding because the battery was empty. We also told the front desk about this issue. Only after 3 days the fire alarm was fixed. This is super safety critical. Nobody seems to care. The kitchen was not cleaned, the bath room and beds were clean. In the bath room a silicon at the shower was missing, so while showering the bath room was „flooded“ by some water. One of two lifts was out of order. So we need to use the stairs. Overall cheap and very central location. But dont expect any friendly front desk.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
The property is poorly managed. Furnitures are old and in poor condition. Front desk is not helpful, barely answers call. Kitchen does not have some basic utensils, bathroom lacks adequate towels and toilet paper for the duration of stay.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$236 - $409 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marlin apartments - empire square hotel london, marlin apartments empire square london
LOCATION
United KingdomEnglandLondonSouthwark
NUMBER OF ROOMS
220
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Claim Your Listing Frequently Asked Questions about Marlin Apartments - Empire Square
Which popular attractions are close to Marlin Apartments - Empire Square?
Nearby attractions include The George (0.3 miles), The Gladstone Arms (0.2 miles), and The Ginger Pig (0.3 miles).
What are some of the property amenities at Marlin Apartments - Empire Square?
Some of the more popular amenities offered include free wifi, self serve laundry, and express check-in and check-out.
Which room amenities are available at Marlin Apartments - Empire Square?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
Is parking available at Marlin Apartments - Empire Square?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Marlin Apartments - Empire Square?
Conveniently located restaurants include Honest Burgers - Borough, Lord Clyde Southwark, and Est. India.
Are any cleaning services offered at Marlin Apartments - Empire Square?
Yes, self serve laundry and a washing machine are offered to guests.
Which languages are spoken by the staff at Marlin Apartments - Empire Square?
The staff speaks multiple languages, including English, Spanish, French, Romanian, Czech, and Hungarian.
Are there any historical sites close to Marlin Apartments - Empire Square?
Many travelers enjoy visiting Churchill War Rooms (1.7 miles), Tower of London (0.8 miles), and Houses of Parliament (1.5 miles).
Is Marlin Apartments - Empire Square accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.