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Marlin Apartments - Empire Square

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Marlin Apartments - Empire Square
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483 Reviews from our TripAdvisor Community

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Showing 430: English reviews
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We have staying in central London having good facilities in the apartment and good view having three bad rooms with kitchen and living room with all facility's walking distance to main London one can stay with family

Helpful?
Thank Arun J
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I received my booking confirmation via booking.com with Empire Square West apartment back in November 2015; the fees were paid in full in June 2016. Travelling with 2 kids to London for the first time, I wanted to make sure everything was in order. So I exchanged several emails with the owner up to 2 weeks prior to my scheduled... More 

Helpful?
1 Thank Zoe K
MELBOURNE AUSTRALIA
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Our original apartment was double booked Not acceptable after a 24 hr flight Then as compensation offers apartment. 15 km away in totally wrong area. Imagine if you book a flight to New York but the airline has double booked and as compensation says you can go to Washington instead !!!! No air conditioning in hot spell - Bedrooms like... More 

Helpful?
1 Thank SALJU52
Dublin, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here with family at the start of September. The location is fantastic and there is fantastic views of the city from the apartments. They are spacious, clean and perfect for a short or long stay in London. They had everything we need and the beds were lovely and comfortable. I will definitely be returning!

Helpful?
Thank C_A_Brennan
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

No room cleaning service for staying for 8 days. Also no hot water for 5 days! Everyday I call, they always said "Sorry the only thing I can do is to write it down and the maintenance team will see it tomorrow". I will NEVER stay in Marlin any more, very poor services.

Helpful?
Thank Zewen F
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed here a lot. The apartments are worn, things don't work, the reception desk don't really help fix things (they're nice, just front line, it's not their fault) and the weekly clean you pay for takes place about once a fortnight if you don't chase it. The business model clearly focuses cost not customer. But it's cheap. It's pretty... More 

Helpful?
Thank James C
Joana M, Manager at Marlin Apartments - Empire Square, responded to this review

Dear James C, Thank you for your recent review on TripAdvisor regarding your stay with us at Marlin Apartments Empire Square. Let me first apologies that your overall stay was not completely satisfactory. I appreciate your comments and we truly regret yo had a disappointing stay with us. I completely understand your frustration in regards to maintenance issues you have... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Arrived in London after a 14 hour trip with 11 big suitcases, hoping that the MARLIN APARMENT in Empire Square would be a good place to stay considering the rates of the place. Booked for a 2-Bedroom Penthouse, with LETTERS OF CONFIRMATION FROM MARLIN ITSELF. May I add that, this place is DISGUSTINGLY UNDERSTAFFED. Waited for HALF AN HOUR for... More 

Helpful?
2 Thank Antonia T
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

This is the room I was promised, I have booked it for £133 on the website as advertised, once I arrived they have charged me an extra £200 deposit!! Once I have seen the room I was shocked. It wasn't on the upper floor as it said on the website. And the view is absolute wrong. I was looking at... More 

Helpful?
Thank Connor W
Joana M, Manager at Marlin Apartments - Empire Square, responded to this review

Dear Connor W, Thank you for taking the time to write and advise us of yours experience while staying at Marlin Apartments, Empire Square. I am sorry you did not enjoy your stay with us. It is our intention at all times to ensure that our guests are made to feel comfortable whilst booking and staying with us. Firstly, I... More 

Guildford, United Kingdom
Level Contributor
19 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I was lucky enough to stay in the penthouse apartment for my 21st birthday and I can highly recommend it. All the rooms were spotless, the beds were huge and very comfortable and the two balconies over looking London were to die for! The staff were very helpful with setting us up in the wifi and catered to our every... More 

Helpful?
Thank Weyside1234
CT
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed August 24, 2016 via mobile

The rooms were clean but tired, in need of a fresh coat of paint and some basic maintenance. There is no air conditioning! The rooms get stuffy and stale quickly unless you keep all the windows open but then you are stuck with awful street noise! A noisy pub, lots of loud busses, and loud people walking by. The tube... More 

Helpful?
Thank greenwichgirly
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Southwark

Neighborhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighborhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Situated at London Bridge, just minutes from London’s financial district, this landmark development provides unrivalled access to London’s City centre and it’s most inspiring attractions. These cutting edge apartments fuse London’s cosmopolitan culture with award winning contemporary design, encompassing a vast internal courtyard and private landscaped gardens. Modern furnishings complement the large living space in each apartment, with many offering striking views across London. The emphasis is on light and space, with most apartments boasting large scenic windows and floor-to-ceiling glazing. ... more   less 

Additional Information about Marlin Apartments - Empire Square

Address: 34 Long Lane | 5-8 Empire Square South, London SE1 4NN, England
Location: United Kingdom > England > London > Southwark
Price Range: $159 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marlin Apartments - Empire Square 4.5*
Number of rooms: 220
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Also Known As:
Marlin Apartments - Empire Square Hotel London
Marlin Apartments - Empire Square London, England
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