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Room & Suite (107)
Dining (23)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 05/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Plaza County Hall London
Updated 05/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#63 of 1,203 in London
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.6
Travelers' Choice
GreenLeaders Gold level
Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s most famous attractions such as the Houses of Parliament, Westminster Abbey, Shrek’s Adventure, London Dungeons and the London Eye. Previously awarded the ‘Best Family Friendly Hotel’ at the HRS Hotel Excellence Awards, the hotel specialises in treating children like VIPs through its Family Getaway package. Spacious family rooms include substantial closets, a kitchenette with microwave, sink and tea/coffee making facilities, giving plenty of space to relax and unwind, while Studio Rooms and Penthouse Suites afford an enhanced feeling of indulgence with defined sleeping and living areas. Additional facilities include the AA Rosette accredited L’Italiano Restaurant, the all-day dining Spectrum Bar and a modern fitness centre.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Center with Internet Access
Parking
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Telephone
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
155Restaurantswithin 0.3 miles
47Attractionswithin 0.3 miles
Contact
1 Addington Street, London SE1 7RY England
Getting there
WaterlooUnderground4 min
EmbankmentUnderground10 min
Rental CarsSee rental cars from $25/day
703Reviews156Q+A54Room tips
Reviews
Traveler rating
- 566
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- 21
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- 10
Time of year
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Language
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Selected filters
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Popular mentions
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Most Recent
Checked in for 2 nights to celebrate my brothers 30th birthday. One of the strengths of this property is the level of care you receive from the moment you walk in the door. The front Office team offer a warm personal welcome with lots of team members on to ensure you are never waiting too long. Our morning breakfast was my highligh, santa runs a great operation in a busy restaurant. The star of the show is Johnny the breakfast chef, his personality/humor would cheer up anyone. I can't say thank enough for the memories my brother will always have, looking forward to our next stay! James
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Date of stay: June 2022Trip type: Traveled
Helpful
Hotel's Favorite
Perfect family hotel in a great location, with a view of The London Eye! We booked a studio room for 2 adults, a 13 and 11 year old, and we had plenty of space. The room was really 2 rooms separated by a kitchen and bathroom, which gave us adult/kid space to unwind after a busy day! The kids shared the sofa bed. We put them top to tail, and requested 2 single duvets to prevent them from arguing. This was ready for our arrival, plus their towels were made up in the shape of elephants - a great touch!! Both the kids and us slept really well! The beds were comfortable. We had room 620, right in front of the elevators. There was no noise though, from either within the hotel or outside- it was a really peaceful stay! I think the rooms must be sound proofed, but there was no slamming of doors/ noise from lift. The room had everything we could have wanted! The bathroom had a walk in shower and separate bath, and was spacious for the location. We were provided with an iron/ironing board, microwave, mini fridge, cutlery/plates, lovely bottles of Elemis shampoo/conditioner/shower wash, tissues, flannels as well as towels etc. We didn’t need to ask for anything. Breakfast was AMAZING!! We thought it was the best buffet breakfast! We used the bar/outside area too and this was a relaxing facility to have at the end of a busy day. The food and drink are lovely! The hotel staff really go above and beyond. They are a credit to the hotel! The location was fab also. We used the tube to travel everywhere - from Waterloo. This station is 5 mins down the road and tubes come every 2 mins. We could leave the hotel and be in Leicester Sq, at Tower of London/ Kensington museums 15/20 mins later, for £2.50 per trip (with an Oyster card). South Bank is <5 mins away, as are a Marks and Spencer’s/Boots the Chemist for supplies. We plan to return later in the year and won’t stay any where else in London now!…
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Date of stay: April 2022Trip type: Traveled
Room Tip: Try to get to breakfast before 08:30 to avoid a slight queue. It is served up to 10:30 weekdays...
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Helpful
Only negative was the pull out sofa, not comfortable at all. The breakfast was phenomenal, The room was fantastic, views were amazing. Great access to transportation, and we were amazed by the continuous great service.
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Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded today
Thank you for your review, Grahamstobbe. While I am happy you had a pleasant stay with us, and our hotel was to your liking, I am sorry that the sofa bed was unconformable for you, and I apologise for the inconvenience. We look forward to seeing you again. Kind regards, Natacha
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If you're happy to pay for a Superior Double Room and be allocated a filthy box room with a disabled access bathroom this is the place for you. There is no security access control on the lifts so anyone can walk in, operate the lifts and access all the floors.
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Date of stay: June 2022
Value
Rooms
Cleanliness
Sleep Quality
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded today
Thank you for your review, William C. I am sorry about your experience at our hotel, and I apologise for the inconvenience caused. I wish we had heard about these concerns when you were still with us. To further discuss your feedback, please contact us. We hope to see you again. Kind regards, Natacha
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I booked directly with the hotel for an overnight stay to celebrate my niece's 21st birthday. We booked a studio room and I thought the breakfast offer was good value. We couldn't have asked for a warmer welcome from Jaan, who, is one of the best hotel receptionists we've met. From the minute we arrived and until check in, nothing was too much trouble. He even remembered the show we were seeing and asked us if we enjoyed it! We were amazed to have a room upgrade as it was a celebration and when we arrived in our room, my niece had a bottle of wine and a card from guest relations,...even balloons on the bed. It really was such a kind and unexpected treat. Room was a Junior Suite. Spacious, comfortable, immaculately clean with gorgeous Elemis toiletries. This hotel is perfect for Waterloo. It's basically next door. It's convenient to walk over to the London Eye, directly opposite. 10 minute walk over the bridge to Trafalgar Square, The Strand and Covent Garden just a bit further. I'll choose this hotel again. Highly recommend.…
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Junior Suites are a generous size. Very comfortable for three of us!
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Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded today
Thank you for your fantastic review, JDPJDP1970, and for recommending us. I am glad you and your family enjoyed your stay with us, and our friendly colleagues, including Jaan, made your visit for your niece's 21st birthday memorable. We look forward to seeing you again. Kind regards, Natacha
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Good central location. From arrival service was excellent. This was business trip but would be great base for a city break too. Hotel staff were friendly and helpful, left feeling of being well looked after.
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Date of stay: June 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded today
Thank you for your review, Rorymo68. I am glad you enjoyed your stay with us and satisfied with the service you received from our friendly colleagues. We look forward to seeing you again. Kind regards, Natacha
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Hotel location can't be beat! Some thoughtful details for our kiddos! Great breakfast although pricey. Nice, clean and spacious enough for a family of 4. Would definitely recommend! Thanks for a great stay!
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Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded yesterday
Thank you for your feedback, kymdrinkwater. Park Plaza County Hall location is unbeatable as we are located in the heart of London and I am pleased it was suited your visit and you were impressed with the cleanliness of our hotel, breakfast and that gave you a memorable stay. We are looking forward to your next visit. Kind regards, Jeffrey
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Totally recommended Hotel. Everything was perfect. all the staff was incredibly polite and helpfull, in the reception, the restaurant, the cleaning staff, all of them. One of the best buffet breakfast I´ve ever tried. Great quality and varierty. Special mention to Petra who helped us so much during the check-out.
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Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded 5 days ago
Dear S8675XCpedroc, thank you for your review. We are so happy you enjoyed your stay with us, and thank you for your nice mention to Petra. We will happily share your feedback with our team and for sure it will make her day! We do hope to welcome you back very soon. Kind Regards, Irene
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Very enjoyable stay with you. Everyone was polite and frendly. The breakfast was great and the bar that we used in the evening was good although maybe some softer lighting might add to the atmosphere.
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Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded 1 week ago
Dear grahamborrill, thank you for your review. We are glad you enjoyed your stay with us, please rest assured we will share your feedback regarding the lighting to review it and take appropriate action. We hope to welcome you back very soon. Kind Regards, Irene
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We love this hotel and stay here every time we visit London. We have stayed here 6/7 times in the last 18 months and rooms are always spotless. The beds are very comfy and big. In a studio room Theres a tv in the bedroom and one in living room (which they turn into second bedroom using the sofa bed if staying with children) . The tv can connect to your phone which allows you to watch netflix, disney plus etc. breakfast has plenty of choice but is very expensive and goes up every time we stay (new years eve we paid £10 each, February half term £15 each, easter it was £20 each) . Location is ideal- 2 minute walk to London eye, 5 minutes to waterloo station. You can see the london eye from some of the bedrooms. The bathroom has a separate bath and Shower which i found handy. In a studio room you also get a little fridge, kettle and microwave , iron and ironing board and a hair dryer. Theres a little pull out washing line above the bath.…
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded 1 week ago
Dear chrisw25810, thank you for your review. We are glad you enjoyed your stay with us. We thank you for your appreciation and hope to welcome you back very soon. Kind Regards, Irene
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PRICE RANGE
$242 - $368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park plaza county hall london hotel london, park plaza london, london park plaza
LOCATION
United KingdomEnglandLondonSouthbank
NUMBER OF ROOMS
399
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Claim Your Listing Frequently Asked Questions about Park Plaza County Hall London
Which popular attractions are close to Park Plaza County Hall London?
Nearby attractions include London Eye (0.2 miles), BrakeAway Bike Tours (0.03 miles), and Witness for the Prosecution (0.1 miles).
What are some of the property amenities at Park Plaza County Hall London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Plaza County Hall London?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Park Plaza County Hall London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Plaza County Hall London?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Park Plaza County Hall London?
Conveniently located restaurants include Fishcotheque, Crust Bros, and The Library at County Hall.
Are there opportunities to exercise at Park Plaza County Hall London?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Park Plaza County Hall London?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Plaza County Hall London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Plaza County Hall London?
The staff speaks multiple languages, including English and Portuguese.
Are there any historical sites close to Park Plaza County Hall London?
Many travelers enjoy visiting Churchill War Rooms (0.6 miles), Tower of London (1.8 miles), and Houses of Parliament (0.4 miles).