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Park Plaza County Hall London

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1 Addington Street, London SE1 7RY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2820)
360
Panoramas (10)
Room & Suite (1144)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Regularly sanitized high-traffic areas
  • Contactless check-out
Updated 05/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Plaza County Hall London
Updated 05/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#201 of 1,185 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s most famous attractions such as the Houses of Parliament, Westminster Abbey, Shrek’s Adventure, London Dungeons and the London Eye. Previously awarded the ‘Best Family Friendly Hotel’ at the HRS Hotel Excellence Awards, the hotel specialises in treating children like VIPs through its Family Getaway package. Spacious family rooms include substantial closets, a kitchenette with microwave, sink and tea/coffee making facilities, giving plenty of space to relax and unwind, while Studio Rooms and Penthouse Suites afford an enhanced feeling of indulgence with defined sleeping and living areas. Additional facilities include the AA Rosette accredited L’Italiano Restaurant, the all-day dining Spectrum Bar and a modern fitness centre.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Taxi service
Business Center with Internet Access
Conference facilities
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
On-demand movies
Telephone
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
9508Reviews154Q+A100Room tips
Traveler rating
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Popular mentions
Anne W wrote a review Today
Stone, United Kingdom32 contributions11 helpful votes
Perfect location for the South Bank. We were delighted to receive a complimentary room upgrade without asking. Staff were obliging and attentive. Room was very clean, comfortable and quiet. Breakfast was good and worth waiting for - the restaurant was very busy.
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Review collected in partnership with Park Plaza Hotels
Date of stay: September 2021
Value
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Ian F wrote a review Jul 2021
Stirling, United Kingdom10 contributions2 helpful votes
Hotel's Favorite
I'll summarise for those who don't want to read a lengthy review. Super friendly front of house staff and very clean hotel in a great central location with good amenities adapted for Co-Vid. We stayed for 5 nights as a staycation and wanted to be in the heart of London. I used to stay in this hotel often when I worked in London so I can compare pre-covid experience with now. Check in was great. While the front of house were wearing masks you could still tell they were smiling by their facial expressions and eyes and were super friendly. The kids were given treats and we were fortunate to get into our room early. The room was very clean and had been sanitised which gave me comfort. There were some changes in the suite such as all but the Mugs were removed and the menus etc had moved to the tv or QR link. We called for some crockery and cutlery which was delivered within 10 minutes which is great. Staff hand things to you at the door so they don't have to access your room. We ate in the bar on the 1st night and the offering was really good. I recommend the pizza which you can also get delivered to your room. I also used room service which again was easy and quick, with food delivered within 15 minutes. Food can be ordered on the room phone or by scanning a QR code. Both give you the option pay by cash, card or room charge and both were very easy. There was a paper menu in the welcome brochure or you could access online. I did encounter some issues with after we had a room clean (day 3 of our 5 night stay) and we were short on towels and some confusion around booking breakfast. A quick call to reception and we had the towels 5 minutes later. We all know that mistakes are easy to make but Petra the Front of House Manager was quick to call the room to clarify everything and apologise. I value the resolution to an issue more than the issue itself. Petra also organised drinks and treats for the room which was a brilliant gesture. I spoke to Petra on Check out and she has just the best customer service. The hotel is still offering breakfast which has been adapted due to Co-Vid. All of the usual favourites were therw and the staff were very friendly and cheery, despite having to wear masks. Tables were well distanced. Check out was seemless and staff very friendly. I really rate this hotel and its great to see people staying again. While many business are using Co-Vid as a way around cutting services and and giving poor service this hotel has adapted services in a positive way. One last note, I left some property in my room but a quick email and I'm arranging for it to be posted on to me. This was arranged by Petra, the Front of House Manager, who's customer service has again shone brightly. Next time I'm in London I'll be seeking out this hotel.
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Date of stay: July 2021Trip type: Traveled with family
Room Tip: Really close to Waterloo and Westminster stations and 2 minutes from the London Eye and other...
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1 Helpful vote
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Response from Federica Fedele, Other at Park Plaza County Hall London
Responded Jul 12, 2021
Wow, what a wonderful review! It is absolutely fantastic to read your kind words for our team, I am delighted to see they inspired you with their passion for hospitality. I cannot wait to share this with the team and Petra to make everyone smile! They work very diligently and it will provide them with great encouragement to keep doing what they are doing. We are delighted to read about your recent experience and really appreciate your review. We can't wait to welcome you and all your family back again! Hopefully, the next stay is just around the corner. All the best, Federica
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Dengha wrote a review Today
York, United Kingdom5 contributions
We booked this hotel based on my previous experiences with Radisson hotels and we weren't disappointed. We were made to feel very welcome from the brilliant Jaan on reception and given a room upgrade which was excellent. Slept like a baby in the super comfy bed and ate a good quality full English the following day! What more can you want from a hotel.....
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Review collected in partnership with Park Plaza Hotels
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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carolcunliffe225 wrote a review Yesterday
High Wycombe, United Kingdom3 contributions4 helpful votes
My friend and I visited London and stayed in the Park Plaza. Loved the hotel and location. Nothing was too much trouble. I asked Jaan on reception for more shampoo and bath gel , it was delivered within minutes. There were twin boys who welcomed us in the restaurant for breakfast, the two boys are a credit to the team, so polite and again nothing was to much trouble. Breakfast was fabulous thank you. I have to say Jaan on your reception what a guy amazing customer service very polite and full of life just what hotels need. Everyone of your hotels should have a Jaan very informative of the area. Thank you to all of the staff for a wonderful stay
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Date of stay: September 2021Trip type: Traveled with friends
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Gary Nield wrote a review Yesterday
1 contribution
Very nice hotel in excellent location. On arrival we had a lovely welcome with the lady at reception, our Radisson Gold status was recognised and our room was upgraded and a late check out offered. We had an amazing view of the London Eye and Houses of Parliament. Breakfast was good despite the hotel and restaurant being very busy. All the staff we met were very friendly and helpful and I’d certainly return.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: The rooms with the view of the Eye are worth it
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Response from Lucy Grimwood, Guest Services / Front Office at Park Plaza County Hall London
Responded today
Hello Gary, thank you for sharing your experience. We are thrilled you had an excellent stay with us and that you enjoyed the amazing views of London! Thank you for choosing Park Plaza County Hall, we would love to welcome you again soon. Warm regards, Lucy
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PRICE RANGE
$175 - $339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park plaza county hall london hotel london, park plaza london, london park plaza
LOCATION
United KingdomEnglandLondonSouthbank
NUMBER OF ROOMS
399
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Frequently Asked Questions about Park Plaza County Hall London
Which popular attractions are close to Park Plaza County Hall London?
Nearby attractions include London Eye (0.2 miles), BrakeAway Bike Tours (0.03 miles), and Guri in London (0.2 miles).
What are some of the property amenities at Park Plaza County Hall London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Plaza County Hall London?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Park Plaza County Hall London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Plaza County Hall London?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Park Plaza County Hall London?
Conveniently located restaurants include Fishcotheque, The Library at County Hall, and Locale.
Are there opportunities to exercise at Park Plaza County Hall London?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Park Plaza County Hall London?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Plaza County Hall London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Park Plaza County Hall London?
Many travelers enjoy visiting Churchill War Rooms (0.6 miles), Tower of London (1.8 miles), and Houses of Parliament (0.4 miles).
Is Park Plaza County Hall London accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.