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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#102 of 1,209 hotels in London
Location
4.9
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
GreenLeaders Gold level
Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s most famous attractions such as the Houses of Parliament, Westminster Abbey, Shrek’s Adventure, London Dungeons and the London Eye. Previously awarded the ‘Best Family Friendly Hotel’ at the HRS Hotel Excellence Awards, the hotel specialises in treating children like VIPs through its Family Getaway package. Spacious family rooms include substantial closets, a kitchenette with microwave, sink and tea/coffee making facilities, giving plenty of space to relax and unwind, while Studio Rooms and Penthouse Suites afford an enhanced feeling of indulgence with defined sleeping and living areas. Additional facilities include the AA Rosette accredited L’Italiano Restaurant, the all-day dining Spectrum Bar and a modern fitness centre.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Spanish, Afrikaans, Polish and 1 more
Location
100Great for walkers
Grade: 100 out of 100
145Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
Contact
1 Addington Street, London SE1 7RY England
Getting there
WaterlooUnderground4 min
EmbankmentUnderground10 min
Rental CarsSee rental cars from $25/day
1053Reviews162Q+A87Room tips
Reviews
Traveler rating
- 813
- 156
- 40
- 24
- 21
Time of year
Traveler type
Language
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Most Recent
The staff was very friendly. It was my birthday, i even got a bottle of wine and a cake. Some balloons on the bed. Extra plus to the person of the luggage who helped us to get a taxi and put all of our luggage in the cab.
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Date of stay: March 2023
Value
Rooms
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Perfect family hotel in a great location, with a view of The London Eye! We booked a studio room for 2 adults, a 13 and 11 year old, and we had plenty of space. The room was really 2 rooms separated by a kitchen and bathroom, which gave us adult/kid space to unwind after a busy day! The kids shared the sofa bed. We put them top to tail, and requested 2 single duvets to prevent them from arguing. This was ready for our arrival, plus their towels were made up in the shape of elephants - a great touch!! Both the kids and us slept really well! The beds were comfortable. We had room 620, right in front of the elevators. There was no noise though, from either within the hotel or outside- it was a really peaceful stay! I think the rooms must be sound proofed, but there was no slamming of doors/ noise from lift. The room had everything we could have wanted! The bathroom had a walk in shower and separate bath, and was spacious for the location. We were provided with an iron/ironing board, microwave, mini fridge, cutlery/plates, lovely bottles of Elemis shampoo/conditioner/shower wash, tissues, flannels as well as towels etc. We didn’t need to ask for anything. Breakfast was AMAZING!! We thought it was the best buffet breakfast! We used the bar/outside area too and this was a relaxing facility to have at the end of a busy day. The food and drink are lovely! The hotel staff really go above and beyond. They are a credit to the hotel! The location was fab also. We used the tube to travel everywhere - from Waterloo. This station is 5 mins down the road and tubes come every 2 mins. We could leave the hotel and be in Leicester Sq, at Tower of London/ Kensington museums 15/20 mins later, for £2.50 per trip (with an Oyster card). South Bank is <5 mins away, as are a Marks and Spencer’s/Boots the Chemist for supplies. We plan to return later in the year and won’t stay any where else in London now!…
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Date of stay: April 2022Trip type: Traveled with family
Room Tip: Try to get to breakfast before 08:30 to avoid a slight queue. It is served up to 10:30 weekdays...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Overall the Hotel was, what we expected. We needed a place to sleep for the night and breakfast in the morning. Both were accomplished. The maintenance of the overall furniture could be improved. The staff was nice and supportive, but it seemed, most of them are not very experienced.
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded yesterday
Dear Christian J, thank you for taking the time to write a review. We truly appreciate your nice comments about our helpful staff. We look forward to welcoming you back. Kind regards, Solari
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good experience, staff are very friendly, very responsive. It's a 10 minute walk to local bus stop / underground. (And if you're ordering a taxi for a short trip in London, make sure they order a normal taxi, not a special Airport one).
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded yesterday
Dear Ernest60, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are returning customers for many years to the Park Plaza County Hall and finally we were back again after corona and the hotel is even better than before. This time we were in London for a birthday celebration and we had a perfect stay ! Our room was very nice with wonderful views and the hotel had provided a lovely and attentive welcome for us. The housekeeping was excellent and if we needed anything or something didn't work as intended, it was seen to immediately. Everything was hassle-free, as should be expected in a four star hotel. We are very satisfied with our stay and will of course return shortly to our "home away from home" in London !
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded 2 days ago
Dear N7074BOkristinm, thank you for taking the time to share your experience. We're overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the services provided. Our team work very diligently and it will provide them with great encouragement to keep doing what they are doing. We appreciate you taking the time to leave your review, and we cannot wait to welcome you back on your next visit! Kind Regards, Marylin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival we were greeted by a very friendly man who was happy, friendly and polite. We arrived early hoping to leave our bags but were delighted to be told we could have our room! He gave us a special room, we'd already booked superior, to include a balcony too. The room was absolutely lovely clean and the view was like no other! He called within a few minutes to make sure everything was to our liking! The stay was wonderful. Will definitely return! Thank you!
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded 2 days ago
Dear djones186939, thank you for taking the time to share your experience. We're overjoyed to receive your compliments and appreciation! We are delighted to see you had a great stay with us; it is wonderful to read you enjoyed the ealy check in. Our team work very diligently and it will provide them with great encouragement to keep doing what they are doing. We appreciate you taking the time to leave your review, and we cannot wait to welcome you back on your next visit! Kind Regards, Marylin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was great. We can really only recommend this hotel. Breakfast was very nice and the employees very friendly. The rooms are very large and clean. The hotel is very well and centrally located. Just a few minutes from subway.
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Check in was fast and we got our room early which was great. Room was nice but our robes & slippers were missing. Uncomfortable mattress and poor quality duvet unfortunately. Breakfast was tasty. Lots of choice on the buffet. 12pm checkout is great. Overall, would stay again if mattress was better.
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded 1 week ago
Dear, mtothi955641, thank you for taking the time to review your stay. I am happy to hear that the check in was smooth and you enjoyed the breakfast spread. We are disappointed to see our beds were not to your liking. Usually, guests praise the comfort of our mattresses and pillows, therefore, we would like to apologize you felt differently. We will make it our mission to wow you on your next visit. Kind Regards, Marylin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel, very modern and clean, Breakfast is one of the best I’ve had at hotels and the staff are very nice and friendly but staff communication needs to be improved when calling down to front desk and requesting items to be brought to the room.
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great Hotel, very good service and attendance. Great Location. You can move very easily, hotel is close to several underground stations. People at Hotel was amazing, very goog service, taking care of the customer. Every thing was easy.
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CustomerService PPHE, Owner at Park Plaza County Hall London
Responded 1 week ago
Dear MiniLisi, thank you for your review. We are delighted to learn you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$253 - $385 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park plaza county hall london hotel london, park plaza london, london park plaza
LOCATION
United KingdomEnglandLondonSouthbank
NUMBER OF ROOMS
399
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Claim Your ListingPARK PLAZA COUNTY HALL LONDON $199 ($̶5̶5̶9̶) - Updated 2023 Prices & Hotel Reviews - England
Frequently Asked Questions about Park Plaza County Hall London
Which popular attractions are close to Park Plaza County Hall London?
Nearby attractions include London Eye (0.2 miles), BrakeAway Bike Tours (0.03 miles), and Witness for the Prosecution (0.1 miles).
What are some of the property amenities at Park Plaza County Hall London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Plaza County Hall London?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Park Plaza County Hall London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Plaza County Hall London?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Park Plaza County Hall London?
Conveniently located restaurants include Fishcotheque, The Library at County Hall, and Locale.
Are there opportunities to exercise at Park Plaza County Hall London?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Park Plaza County Hall London?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Plaza County Hall London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Plaza County Hall London?
The staff speaks multiple languages, including English, Spanish, Polish, Romanian, and Afrikaans.
Are there any historical sites close to Park Plaza County Hall London?
Many travelers enjoy visiting Churchill War Rooms (0.6 miles), Tower of London (1.8 miles), and Houses of Parliament (0.4 miles).