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Royal Victoria Dock, London E16 1SJ England
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$140
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Traveler (3642)
360
Panoramas (13)
Room & Suite (967)

About

#524 of 1,203 hotels in London
Location
4.4
Cleanliness
4.7
Service
4.4
Value
4.2
Sunborn London is located at the western end of the Royal Victoria Dock overlooking the Docklands, Canary Wharf O2 Arena, London City Airport, and the ExCel where one can enjoy the panoramic views of their private settings. Travelling on the DLR towards Beckton alighting from Custom House Excel DLR station, it is a 3-5 minute walk which is a short distance from the main entrance of the ExCel London. For a more scenic journey one can enjoy taking the Emirates Cable Car journey from the North Greenwich O2 Arena to the Royal Victoria Dock, where you can enjoy a walk along the pier t taking in what the local area has to offer whilst visiting Sunborn London.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
24-hour security
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Bay View
Languages Spoken
English, French, Italian, Lithuanian and 2 more
4260Reviews261Q+A100Room tips
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Shaun G wrote a review Nov 22
I booked Sunborn as l wanted something different for my wife's birthday. I booked the room with the evening 3 course meal deal for us both. We arrived early and the lovely receptionist checked our bag and engaged my wife in conversation. My wife suffers from aphasia which makes conversation difficult but the receptionist was patient and charming. We knew check in was at least 2 hours away so we took opportunity to take a walk to the cable car! On return we found that we had been given an upgrade on the room, with chocolates and a balloon and a lovely note wishing her a happy birthday. The room was impressive, well presented,and spacious and a balcony to boot! Dinner was sublime and l do believe the receptionist was instrumental in arranging for us to have a great table with excellent views of the Dock and the London skyline. It is often the little touches that make the difference and the staff really did this. The chocolates, the hand written birthday wishes, the table in the restaurant were all things that made my wife's birthday so special and l cannot praise the staff highly enough.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sue B wrote a review Nov 20
3 contributions
+1
We stayed at the Sunborn Yacht Hotel for one night as a birthday surprise for my husband with high expectations and we weren’t disappointed, we just wish we’d stayed longer! What a stunning place…..Right next to the Excel and easy to get to via Uber or public transport. The staff were friendly, kind and very helpful, stored our luggage until the 3pm check in and then we were given a free upgrade - Thankyou for that, it was much appreciated! The rooms were large, and well equipped, the bed was huge and very comfortable. The balcony was a nice touch too. We had lunch in the bar, served by Charmaine, who, although clearly extremely busy, was just lovely and the meal was really nice, with amazing views out over the O2 and Canary Wharf - what a skyline at night! The inclusive breakfast was fresh and plentiful - there was no feeling of being rushed, as we also had a complimentary late checkout. In summary, Thankyou Sunborn and your staff, we can’t wait to come back.
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Watch out for the tiny step into the bathroom
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sally wrote a review Nov 20
Leicester, United Kingdom1 contribution
We came for a belated birthday celebration weekend that’s been since Covid lockdown. This leisure trip didn’t live up to expectations at all , the hotel was nice (stayed in nicer) in London , the customer service in hotel including reception and the bar staff were very very poor. The service was slow amd poor , the rooms were not up to standard . We had to go to reception in the early hours in our pyjamas as the room temperature was so cold , the response from the reception was not helpful at all , amd we went down twice as it wasn’t sorted and no one was answering reception . It wasn’t good enough amd there were other issues . Awaiting a response from hotel
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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asm1993 wrote a review Nov 20
19 contributions42 helpful votes
This hotel is very over rated, room was small and bathrooms very basic. Staff are so rude, we asked for a cup of tea at the bar to take to our room. They wanted to charge us £15. They then stood and spoke about us and pointed at us. Heating doesn’t working until he room, waited for someone to come…. No one came. Phones to reception don’t even work. Breakfast was far to busy, staff nowhere to be seen. Don’t bother
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Glen H wrote a review Nov 20
Very poor, the cards to work the lifts were faulty every time we went to use them, only had one large towel for the shower, the phone never worked, the tv would not work sent someone to sort it an left us with one channel to watch, got moved to another room in the end the whole experience made me so angry I just went home, I would have sucked it up if it had been £50 a night room but I paid a lot of money, what should have been a stress free weekend turned into the worst weekend of my life that much so that it’s caused me an my partner to split up
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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yaser wrote a review Nov 17
Healing, United Kingdom3 contributions
Arrived to room and found out the AC didn’t work and after multiple people coming to fix eventually after 9 hours and at 3 am we had two fans given to us because we wouldn’t wait for another room to be found since our 18 month old baby was sleeping. Following day we were told we would get upgraded to executive suit… ( much smaller then our original room ) but wow it had a balcony 😟 The hotel is way below standard in many ways , Some staff are very nice and professional but some had no idea what they were doing . The food and drinks are extremely overpriced and very very average in taste and quality. The rooms are very outdated towels were stained ..you reach a point you can’t keep complaining and just went to get checked and leave This is my last stay at this hotel and wouldn’t recommend it to anyone. Extremely disappointed is an understatement.
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Date of stay: November 2022Trip type: Traveled with family
Room Tip: Not going back to this place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michele B wrote a review Nov 17
1 contribution
Arrived at the hotel created by a lovely happy lady , check in was smooth and upgraded to a view over the dock water, This boat hotel is just stunning, staff were very polite and helpful, I would definitely recommend and definitely stay again .
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stuart F wrote a review Nov 15
Fraserburgh, United Kingdom81 contributions23 helpful votes
+1
Flew into City Airport and a short taxi ride later we were at the hotel. We arrived well before checkin opened but they managed to look after our luggage until we checked in. We were going to Mam Mia The Party on Friday night so a short walk and a trip in the cable car we were at the 02. The room or cabin was spacious and very comfortable. Immaculately clean as well. Did not have dinner but the breakfast was excellent on both days. Read previous reviews stating they were unhappy with the breakfast. Some people are never pleased. The buffet had a huge selection of cold meats, smoked fish, cereals, fruit juices, teas/coffee plus the hoy food was very tasty and a big selection. The chefs constantly replenishing the heated dishes with fresh food. All the staff were very pleasant making us feel right at home. Overall it was very good and highly recommended. The recently opened Elizabeth Line tube gives fantastic access to a wide range of places, even right to Heathrow. Cannot wait to go back again
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Broxy24 wrote a review Nov 13
Brundall, United Kingdom110 contributions79 helpful votes
Highly recommend. We stayed here for a night in November 2022 and thoroughly enjoyed our time here. The staff were exceptionally friendly and welcoming, and we appreciated the complimentary upgrade to a river view room - it was a lovely, unexpected touch. The room, or cabin, was spacious and comfortable with plenty of wonderful amenities. A relaxing stay which we hope to repeat again in the future.
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: You can park in the Excel centre, but it's quite pricey!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Peter C wrote a review Nov 12
excellent experience, room was very clean and comfortable, staff were very polite and courteous. Would definitely book again and recommend to others. Breakfast was amazing everything there that you required there was also items available for vegetarians.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: book and enjoy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$166 - $313 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonEast End / East London
NUMBER OF ROOMS
136
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SUNBORN LONDON $149 ($̶3̶6̶6̶) - Updated 2022 Prices & Hotel Reviews - England

Frequently Asked Questions about Sunborn London
Which popular attractions are close to Sunborn London?
Nearby attractions include Locked In A Room (0.1 miles), Royal Victoria Dock and Bridge (0.08 miles), and The Dockers Sculpture (0.2 miles).
What are some of the property amenities at Sunborn London?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at Sunborn London?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Sunborn London?
Conveniently located restaurants include La Barrique Wine Bar & Pizzeria, Tapa Tapa, and Zero Sette Restaurant.
Are any cleaning services offered at Sunborn London?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunborn London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sunborn London?
The staff speaks multiple languages, including English, French, Italian, Polish, Ukrainian, and Lithuanian.
Are there any historical sites close to Sunborn London?
Many travelers enjoy visiting Tower of London (4.3 miles), Old Royal Naval College (2.1 miles), and HMS Belfast (4.5 miles).
Does Sunborn London have any great views?
Yes, guests often enjoy the harbor view available here.
Is Sunborn London accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.