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Sunborn London

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Royal Victoria Dock, London E16 1SJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3310)
360
Panoramas (13)
Room & Suite (831)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
Updated 04/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sunborn London
Updated 04/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#585 of 1,200 hotels in London
Location
Cleanliness
Service
Value
Sunborn London is located at the western end of the Royal Victoria Dock overlooking the Docklands, Canary Wharf O2 Arena, London City Airport, and the ExCel where one can enjoy the panoramic views of their private settings. Travelling on the DLR towards Beckton alighting from Custom House Excel DLR station, it is a 3-5 minute walk which is a short distance from the main entrance of the ExCel London. For a more scenic journey one can enjoy taking the Emirates Cable Car journey from the North Greenwich O2 Arena to the Royal Victoria Dock, where you can enjoy a walk along the pier t taking in what the local area has to offer whilst visiting Sunborn London.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
Spa
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Rooftop bar
Meeting rooms
Facial treatments
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
River View
Languages Spoken
English, French, German, Italian and 3 more
4043Reviews255Q+A100Room tips
Traveler rating
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Popular mentions
Tiamaria15 wrote a review Jan 23
London, United Kingdom26 contributions25 helpful votes
My husband booked the Romanttic package as a birthday surpeise and it was more then expected. The cabin was large with a seating area and a balcany which for me was the icing on the cake, the bathroom could do with updating but the rest was nice. We had a 3 course meal included and it was pleasant but not amazing. The service was overall good but I wouldn't say it was a 5* and not value for money. I saw a speacial deal on Secret escapes there and if we paid that amount I would say it was about right, so I would say only stay here if you manage to get a cheap deal.
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Date of stay: January 2022
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Pandapop70 wrote a review Jan 20
Rushden22 contributions20 helpful votes
+1
A warm welcome as soon as we arrived. Staff made you feel welcome. Greeted by reception and booked in early with no fuss. Given keys to room and whilst we waited in the room they decorated a second room with banners and balloons for my wife's birthday.
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Date of stay: January 2022Trip type: Traveled as a couple
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Anna P wrote a review Jan 16
Bristol, United Kingdom9 contributions4 helpful votes
Very disappointing stay. I will say though that the rooms were clean although the carpet was wet underfoot from cleaning the carpet. Expect wet socks! Very overpriced for quality of hotel and lack of facilities on board. Extremely expensive drinks. Charged £5.00 service for bringing 4 drinks approximately two feet from the bar? Bar serving last orders at 10.30. Restaurant incredibly expensive and not particularly great quality. Most starters were fish and what weren't they ran out of. Service not great either with a whopping £28 service charge. Staff definitely not trained to a high standard. Location not great for a London stay far too far out. Great for the excell or O2 but not for a city break. Overall completely overpriced and underwhelming. Would we come back. Absolutely not.
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Date of stay: January 2022Trip type: Traveled as a couple
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Nicki M wrote a review Jan 16
Worcestershire, United Kingdom21 contributions17 helpful votes
Spent a Saturday night there - a birthday surprise from my husband. Our receptionist Sarah was very nice and we were made to feel very welcome. We didn’t book breakfast but had the option to add it on the Sunday morning but didn’t as I heard the other receptionist telling a guest ‘to get there early as there may not not be much left’ 🤔 Thus gave me some cause for concern as breakfast wasn’t cheap. The room was lovely, clean and comfortable. Sadly, there wasn’t enough tea and milk and no water in the room. When we asked for more they didn’t have enough milk to give us 🤔 Also, last orders at the bar is 10:30pm for a close at 11:00pm, so no drinks if you’ve been out for the evening, which is a huge shame and puts a damp squib on the evening. The journey back into and out of the city isn’t 20mins - they haven’t included the walking time to the station or the waiting time for all the trains and there’s at least 2 to catch. Sadly, I won’t be returning. If you’re going to London, there’s hotels that are a lot more convenient.
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Look at the train times and convenience to get back into the city or else you’re spending a lot...
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emma t wrote a review Jan 8
4 contributions
We booked a romantic getaway which included D,B,B.. The bar staff made us the most amazing cocktails, yes they were pricey which you expect in London however they couldn’t have been any more helpful & friendly. The room was clean & spacious. The food was exceptional. The only thing I will say is the staff kept asking what package we had & I felt they should have known by looking at their booking screens so became confusing at times & had to keep explaining we’d booked a package with it all included.
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Date of stay: January 2022Trip type: Traveled as a couple
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PRICE RANGE
$120 - $368 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonEast End / East London
NUMBER OF ROOMS
136
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Frequently Asked Questions about Sunborn London
Which popular attractions are close to Sunborn London?
Nearby attractions include Locked In A Room (0.1 miles), Royal Victoria Dock and Bridge (0.08 miles), and The Dockers Sculpture (0.2 miles).
What are some of the property amenities at Sunborn London?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at Sunborn London?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Sunborn London?
Conveniently located restaurants include La Barrique Wine Bar & Pizzeria, Tapa Tapa, and Custom House Pub.
Are any cleaning services offered at Sunborn London?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunborn London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sunborn London?
The staff speaks multiple languages, including English, French, German, Italian, Polish, Ukrainian, and Lithuanian.
Are there any historical sites close to Sunborn London?
Many travelers enjoy visiting Tower of London (4.3 miles), Old Royal Naval College (2.1 miles), and HMS Belfast (4.5 miles).
Does Sunborn London have any great views?
Yes, guests often enjoy the harbor view available here.
Is Sunborn London accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.