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The Cleveland

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The Cleveland
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546 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Lisbon, Portugal
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Nice hotel, nice staff, centrally located, silent and with kitchenette. rooms are not big but have all what is necessary The beds are very comfy, bout the covers a bit old. Nice coffy free in the entrance (we had kitchenette so we didcoffe in the room) but you also could get coffe in the entrance of the building

Helpful?
Thank Paramonte
Boston, Massachusetts
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We had the family studio suite, which had plenty of room and a kitchenette. Room was clean, staff was very helpful and friendly. Breakfast was good. A short walk (3-5 minutes) to Bayswater Station, Tesco, Whitely's and many other shops.

Helpful?
Thank RoadTripsUnlimited
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Spent 4 nights. Was quite a nice stay. The room condition was really clean and the steps were willing to help. The bed was comfortable and I liked the kitchenette as well! Although there were some things I didn't really like : that the room was at the basement floor and I couldn't lock the big window open to outside...... More 

Helpful?
Thank Jeeyoon J
Marcin_Jagodzinski, Sales Manager at The Cleveland, responded to this review

Thank you for your review. We are glad you liked your stay with us and the condition of the room. The access to patios, where your window looked out to, are not accessible to public, we also have cameras and 24 hour reception overlooking them. However, since you did not feel safe there, we would advise to request a room... More 

San Jose, Costa Rica
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016

Great service and family friendly. Breakfast service and comfortable rooms. Will be coming back for sure next time in London. I recommend you visit the park in front of the hotel. Very quiet and relaxing!

Helpful?
Thank Luis900
Marcin_Jagodzinski, Sales Manager at The Cleveland, responded to this review

Thank you for your review. We are happy that you liked us a we are looking forward to hosting you again. Kind regards, More 

Yorkshire, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed July 11, 2016

We booked this direct with the hotel and booked the executive studio suite. Free breakfast was brought to our room each morning at our requested time. We were pleasantly surprised at the breakfast, plentiful for our needs. Our room was on the ground floor. The kitchenette served our needs, we could have had pans etc; if we had wanted to... More 

Helpful?
Thank Janet J
Marcin_Jagodzinski, Sales Manager at The Cleveland, responded to this review

Thank you for your review. We are happy that you enjoyed your stay with us. It is nice to hear that you liked the breakfast and found the kitchenette useful. In regard t the views, all nearby buildings are the same height so the view will not go over them. We would be happy to see you again in the... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 8, 2016

We walked into this hotel without a reservation after having a poor experience with the accommodations we had booked in advance. The man at reception was very friendly and was willing to show us the room we'd be staying in before we booked it. The location is great, close to several parks, train stations and restuarants. The room was clean,... More 

Helpful?
Thank Emily R
Marcin_Jagodzinski, Sales Manager at The Cleveland, responded to this review

Thank you for your review. We are happy that we could make your stay nice after initial bad experience at another location. In regard to the wi-fi, we are sorry that you missed the upgrade that took place this week. Now the speeds on wi-fi should increase. Thank you for your recommendation and we are looking forward to seeing you... More 

Allen, MD
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 3, 2016

We enjoyed our 2 night stay with breakfast at this hotel. Three tube stations are within a short walk as well as ample restaurants. We were traveling with our 18 year old son and the facilities here were very ample. The only problem was finding enough space to open all 3 large suitcases at the same time!

Helpful?
Thank bkkandtwk
Marcin_Jagodzinski, Sales Manager at The Cleveland, responded to this review

Thank you for your review. We are happy that you enjoyed your stay and the location. If you like really large rooms, we advise booking a Luxury Suite (our family room) and you could bring many more suitcases. Also, please let us know upon making the reservation that you need space and we will try to allocate you in the... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed June 24, 2016

Stayed here for 6 nights in June - nice quiet neighbourhood about a 10 minute walk to underground. Stayed in Executive Studio Suite on upper floor (elevator does not go all the way up) so there was a flight of stairs to climb - no issue. Perfect for the two of us.

Helpful?
Thank din0m0m96
Marcin_Jagodzinski, Sales Manager at The Cleveland, responded to this review

Thank you for your review. We are happy you had a good stay with us. We enjoy this neighbourhood ourselves, it is nice to work in peaceful environment. We are looking forward to host you again in the future. Kind regards, More 

Sydney, Australia
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 20, 2016

This is the second time we have stayed at The Cleveland (the first being about 4 years ago) and I'm sure if we are back in London we will stay here again! The reason? It's a great hotel! The Cleveland is quiet, clean and the staff are lovely and helpful. The area feels safe, even when walking back to the... More 

Helpful?
Thank St3phieBee
Marcin_Jagodzinski, Sales Manager at The Cleveland, responded to this review

Thank you for your detailed review. We were happy to host once more and even more so to hear that you wish to return to us again in the future. We are glad to hear that you found the kitchenette useful, it is a bit of an unusual asset in hotels and we are always happy to hear when it... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

Stayed 2 nights at the start of June, it was hot and humid, what a welcome relief that all the rooms have well functioning air conditioning, the rooms are very clean, tidy and functional, good toiletries, clean and tidy bathrooms. The rooms are not cramped (stayed here now 5 nights and 3 times). The pubs and restaurants around are good... More 

Helpful?
1 Thank James W
Marcin_Jagodzinski, Sales Manager at The Cleveland, responded to this review

Thank you for your review. We are glad that you had a nice stay with us and you felt comfortable in one of our rooms. The location of the hotel is good indeed, we enjoy it ourselves. In regard to the parking, please bear in mind that "free from 6.30pm to 8.30am" areactually only three parking spaces, the rest is... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Cleveland Hotel is an independent hotel in Bayswater combining the services of a boutique hotel with all the comfort and amenities of serviced apartments. Ideally located on a tranquil and leafy garden square away from the hustle and bustle of London the hotel is just a short walk to London's famous Hyde Park on Bayswater Road and Paddington Station offering excellent transport links to Heathrow Airport and London's lively West End. The Cleveland Hotel has retained all of its beautiful Georgian period features, yet each one of our 30 contemporary studio rooms have been beautifully refurbished with the contemporary traveler in mind. Every room is fully equipped with modern kitchenettes, AC, LED TVs, free Wi-Fi and our friendly, multilingual staff, are on hand 24 hours per day offering you all the services of a boutique hotel. We offer our guests complete flexibility, comfort and security making us an ideal choice regardless of whether you are traveling for business or leisure. ... more   less 

Additional Information about The Cleveland

Address: 39-40 Cleveland Square, London W2 6DA, England
Location: United Kingdom > England > London
Price Range: $130 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cleveland 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
The Cleveland Hotel London
Cleveland Square London
Hotel Cleveland Square
The Cleveland London, England
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