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Radisson Blu Edwardian New Providence Wharf Hotel, London

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5 Fairmont Avenue, London E14 9PJ England
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Traveler (1349)
Room & Suite (585)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 10/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#121 of 1,196 hotels in London
Location
4.2
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
Stylish hotel with a relaxed, boutique atmosphere. Guests enjoy free high-speed WiFi on unlimited devices, spacious rooms & tranquil spa. Riverside restaurant Scoff & Banter offers stunning views across the Thames & serves modern British cuisine, cocktails & afternoon tea using the best locally sourced, seasonal produce. A short walk from Canary Wharf & City Business District with great transport connections to the O2 Arena, ExCel Centre & London City Airport. 8 meeting rooms host 2-250 people.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Paid public parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Meeting rooms
Couples massage
Foot massage
Full body massage
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Coffee / tea maker
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
River View
Languages Spoken
English

Location

Full view
88Good for walkers
Grade: 88 out of 100
22Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
4834Reviews97Q+A100Room tips
Traveler rating
  • 3,270
  • 1,107
  • 255
  • 110
  • 92
Time of year
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Popular mentions
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Most Recent
Marley wrote a review Sep 13
1 contribution
My first time to London and it was AMAZING! The stay here was beautiful! Great Hotel, and amazing Service! This Hotel beats most Hotels I’ve stayed at where I Live. There was a worker by the name of Bridgette, she worked everyday of my stay and she was so helpful, very observant and worked diligently she was so kind to me and my family, Thank You So Much Bridgette:)
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NPW VIP, Guest Services / Front Office at Radisson Blu Edwardian New Providence Wharf Hotel, London
Responded 2 days ago
Dear Marley, Thank you for taking the time to leave such wonderful feedback -we were so thrilled to learn you had a fantastic stay. We will have great pleasure in sharing your comments with the team, who aspire to deliver the very highest levels of personalised service to all of our guests - we know Bridgett will be touched to have been mentioned individually. We look forward to welcoming you back to The Radisson Blu Edwardian New providence Wharf very soon and if there is anything we can do in the meantime please do not hesitate to contact us. Warm Regards Guest Relation Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
latoyagreen1 wrote a review May 2022
2 contributions
Hotel's Favorite
I visited the Radisson New Providence 12/05/2022 for my partner’s birthday Omg it was absolutely amazing the front desk receptionist Barbara was so helpful , She smiled throughout the whole time I was being checked in she explained all that I needed to know about our stay and the hotel itself she was a full 10/10 The bar Manager Dwith was so welcoming and helpful he made sure I recieved a top tier drink service he offered me the most popular beverages and along with that his staff were also well trained and super helpful . The room was 10/10 the bathroom was so clean and Welcoming . Omg how can I forget to mentioned how romantic the bedroom was it was everything and more my partner was looking for he was very surprised and happy . The morning staff was very helpful I forget the young Gents name he was very helpful he took my partner to the car park to get the car and explain all that he needed to know.I want to say a massive thanks to all the staff members who assisted us on that day . WE ARE DEFINITELY COMING BACK .
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NPW VIP, Guest Services / Front Office at Radisson Blu Edwardian New Providence Wharf Hotel, London
Responded May 19, 2022
Dear Latoya, Thank you so much for your amazing comment regarding your recent stay with us at the Radisson Blu Edwardian New Providence Wharf Hotel! It was our absolute pleasure having you with us and were pleased to know that we made your stay worthwhile by all the special moments that you highlighted in your review and you found the room up to standard. Thank you for your honourable mentions of Barbara, Dwith and all the staff members that enhanced your experience at the Hotel, we aim to go above and beyond for our guests and we were glad to find out that we met your expectations indeed. Thank you once again for your feedback, it is much appreciated. We are looking forward to welcoming you back soon. Warm Regards, Reception Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
giulianadag0stin0 wrote a review Sep 11
1 contribution
Better hotel i used during my business trips to London. Staff was wornderful and very attentive form the start , meeting all my requests with a very easy attitude.Facilities and organization really put the customer first.
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from NPW VIP, Guest Services / Front Office at Radisson Blu Edwardian New Providence Wharf Hotel, London
Responded 2 days ago
Dear Giuliana, Thank you for your wonderful feedback! It was our pleasure to welcome you to stay at The Radisson Blu Edwardian New Providence Wharf and we are thrilled you enjoyed every moment of your time with us, and departed with many happy memories. We are so pleased you had a comfortable stay and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our guests, and it will be my pleasure to share your kind feedback with them all. We all look forward to having the opportunity to welcome you back in the very near future, for another marvellous Radisson Blu Edwardian New Providence Wharf experience. Warm Regards Guest Relation Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
BackPacker634797 wrote a review Sep 8
1 contribution
Beautiful hotel in the Docklands area overlooking the O2 Arena (depending on room choice). Staff were very friendly, polite and efficient from the check-in staff, house keeping and room service. Stayed for a mini break after our wedding, there were Spa facilities although we didn't use them for obvious reasons (hahaha), however the bathroom was super clean, bath and shower facilities temperature, water pressure were all on point. Breakfast options were well prepared having both full English and continental options which were thoroughly enjoyable. Room had a fridge which cooled food really well, safe options, iron and board in room and also ice making machine available in corridors which rooms had ice buckets available. Small downsides, pillows a bit too soft for our liking, parking is expensive (£25 per day), building work in area so can be confusing for food delivery services or taxi services. All in all great stay and we're doing it again!
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from NPW VIP, Guest Services / Front Office at Radisson Blu Edwardian New Providence Wharf Hotel, London
Responded 2 days ago
Dear BackPacker, Thank you for taking the time to write such a complimentary review of your recent stay with us, here at The Radisson Blu Edwardian New providence Wharf. It was such a pleasure to read and we are delighted that you enjoyed everything about your time with us, including our fabulous location which in our opinion affords the very best views across the Thames. We will be sure to share your kind words with colleagues across the hotel, and we all look forward to having the opportunity to welcome you back again very soon. Warm Regards Guest Relation Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Russell256 wrote a review Sep 6
Newcastle, United Kingdom21 contributions17 helpful votes
Had a lovely stay in this hotel, lovely friendly staff, rooms clean & the bathroom was really good. Highly recommend & lovely views of the Thames & the O2 when we where having breakfast. The bar & food area where good & would highly recommend the breakfast.
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from NPW VIP, Guest Services / Front Office at Radisson Blu Edwardian New Providence Wharf Hotel, London
Responded 2 days ago
Dear Russell, Thank you for choosing Radisson Blu Edwardian New Providence Wharf hotel for your recent stay in London and for sharing your feedback with others. It is much appreciated. I was delighted to see that you have enjoyed your stay with us and you found our location next to the Thames overlooking the O2 Arena and Canary Wharf perfect for your needs. On behalf of the whole team, I hope that we can welcome you back soon when travel brings you back to the area. Kind regards, Guest Relation Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Paul Y wrote a review Sep 5
5 contributions
Horrendous Customer Service. The cleaners were more pleasant to us, which is massively unacceptable.We stayed in a high value room which wasn't cheap by any means. Whilst it doesn't give us the right to preferential treatment, I at least expect to be treated with some level of customer service, pleasantness and respect as any other customer would. Room service day 1 was excellent, the way the room was put together for our arrival was excellent. The views were stunning and initially room was a wow factor. But carpet was filthy, electrics were suspect, certain items leaked or didn't work, cobwebs and dust everywhere. (Nespresso and Bath TV, hairdryer was next to useless) I rang to enquire about hairdryer and was told to press the button harder, which had zero effect. Day 2. Breakfast was horrendous, we had no idea where we were supposed to sit, no information on etiquette or had we been here before, we were ignored whilst other people around us were served, a similar theme with the Saturday evening meal. However, both Friday and Saturday evening meals were amazing, breakfast was awful both days. Our inroom breakfast was an hour late on our final day which impeded our ability to make our connecting train, I had to chase 3 times to get our breakfast when we did get it, the poor young lady who brought it, who obviously was bearing the brunt of the numerous breakfast issues, had forgotten several items, such as mugs to drink the coffee and half my partners breakfast was missing. Our observations were that the hotel was adequately resourced but the management and organisational systems in place for a supposedly 4 star hotel was awful. Clearly no leadership or direction being given to staff. I stayed in the penthouse suite, the view is stunning But taking everything into account it was appalling value for money. Note - The hotel is also advertised as easy access to O2. It's anything but easy access. You can see it, but getting there is certainly a bit tricky. Couple of pics attached of the view in the morning from the bed.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NPW VIP, Guest Services / Front Office at Radisson Blu Edwardian New Providence Wharf Hotel, London
Responded 2 days ago
Dear Paul, Thank you for choosing to stay with us at the Radisson Blu Edwardian New providence Wharf. We are terribly sorry to read of the many challenges that you encountered during your stay at the hotel. We are committed to providing our guests with the best overall experience, so we are disappointed to read that we have failed to meet your expectations on this occasion. Please be assured that we have shared your feedbacks with the relevant management team in the hotel to ensure the details are followed up accordingly and dealt with immediately. We genuinely appreciate all feedback we receive as it helps us to see which areas of our service need to be improved further and how we can make the experience for our guests all the more pleasurable. We hope we will have the opportunity to welcoming you back in the near future Kind Regards Guest Relation Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ryankennelly2022 wrote a review Sep 4
1 contribution
Fantastic facilities and very friendly staff. Breakfast was superb, very well kept dining area and great choice of food. Only negative the Egg’s Benedict I ordered tasted off but luckily I had other choices to pick thankfully!
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from NPW VIP, Guest Services / Front Office at Radisson Blu Edwardian New Providence Wharf Hotel, London
Responded 2 days ago
Dear Ryan, Thank you very much for your feedback. we really appreciate it. We are delighted to read that we met your overall expectations and that you loved our service. Unfortunately, we truly sorry to hear the breakfast experience was not satisfactory. Please be assured we have passed your feedback on to the relevant department. We will be looking forward to welcoming you back soon! Warm Regards, Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Ash wrote a review Sep 3
Manchester, United Kingdom6 contributions18 helpful votes
This is one of the best hotels in the area and 5 minutes walk from the East India DLR station. They also provide a shuttle service every morning to Canary Wharf offices which is a nice touch. Amazing selection of drinks, food, wine. The breakfast spread is spot on and the restaurant overlooks the river Thames and O2 arena - beautiful views.
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from NPW VIP, Guest Services / Front Office at Radisson Blu Edwardian New Providence Wharf Hotel, London
Responded 3 weeks ago
Hello sassy_globetrotter_a Thank you for taking your time to share this lovely review of your recent stay at The Radisson Blu Edwardian New Providence Wharf Hotel. We are truly heartened by your fantastic comment, we indeed take great pride in our service excellence provided by all departments. We look forward to welcoming you soon for another wonderful stay on your next trip to London Warm Wishes, Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Suzanne M wrote a review Sep 2
1 contribution
Had an absulte wonderful and special time. It was our 26th wedding anniversary and we were spolit rotton. Barbara on the front desk was so amazing and so friendly and we want to say thank you so much. Barbara upgraded our room, provided us with breakfast for the time we were there and when we came back from our day out we were surprised with a bottle of sparkly, a cake, balloons, a lovely display of flower petals on our bed and a card. What a lovely touch and it was the icing on the cake and made the day. Breakfast was amazing and lots of choice. Would definatley stay again. 10 out of 10 for the whole stay. Thank you.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NPW VIP, Guest Services / Front Office at Radisson Blu Edwardian New Providence Wharf Hotel, London
Responded 3 weeks ago
Hi SuzannemC9541YM, Thank you for taking your time to share this lovely review of your recent stay at The Radisson Blu Edwardian New Providence Wharf Hotel. Happy anniversary again! We are truly heartened by your fantastic comment and we will inform Barbara of your kind words. We indeed take great pride in our service excellence provided by all departments. We look forward to welcoming you soon for another wonderful stay on your next trip to London Warm Wishes, Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rebecca L wrote a review Sep 2
1 contribution
Booked this hotel for my partners birthday to stay at after seeing a concert at the O2 across the river. As soon as we arrived we were made welcome. All staff were polite and friendly. We ordered room service and the attendant was very police and helpful. The food was great also! We stayed in a Premium room with River View, and the room and view were amazing! Whilst getting ready, an attendant brought up a complementary birthday cake along with a personalised birthday card which was a lovely touch. The bed was really comfy, and air con is a great plus! The breakfast was also very good with loads of options. This finished off an amazing stay. Will definitely be returning in the future.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from NPW VIP, Guest Services / Front Office at Radisson Blu Edwardian New Providence Wharf Hotel, London
Responded 2 days ago
Dear W2816SCrebeccal, Thank you for your wonderful feedback! It was our pleasure to welcome you to stay at The Radisson Blu Edwardian New Providence Wharf and we are thrilled you enjoyed every moment of your time with us, and departed with many happy memories. We are so pleased you had a comfortable stay and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our guests, and it will be my pleasure to share your kind feedback with them all. As you highlighted our Premium Room with river view offer a breathtaking panoramic view of the Thames and of the O2 Arena. We all look forward to having the opportunity to welcome you back in the very near future, for another marvellous Radisson Blu Edwardian New Providence Wharf experience. Kind Regards Guest Relation Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$210 - $376 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson edwardian new providence wharf hotel london, radisson hotel london, radisson london, london radisson
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
169
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Frequently Asked Questions about Radisson Blu Edwardian New Providence Wharf Hotel, London
Which popular attractions are close to Radisson Blu Edwardian New Providence Wharf Hotel, London?
Nearby attractions include Traffic Light Tree (0.3 miles) and JS Fun Event Hire (0.2 miles).
What are some of the property amenities at Radisson Blu Edwardian New Providence Wharf Hotel, London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Radisson Blu Edwardian New Providence Wharf Hotel, London?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Radisson Blu Edwardian New Providence Wharf Hotel, London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Blu Edwardian New Providence Wharf Hotel, London?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Radisson Blu Edwardian New Providence Wharf Hotel, London?
Conveniently located restaurants include Salento, Scoff & Banter Canary Wharf, and Market Brasserie.
Are there opportunities to exercise at Radisson Blu Edwardian New Providence Wharf Hotel, London?
Yes, guests have access to a fitness center during their stay.
Does Radisson Blu Edwardian New Providence Wharf Hotel, London have airport transportation?
Yes, Radisson Blu Edwardian New Providence Wharf Hotel, London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Blu Edwardian New Providence Wharf Hotel, London?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Blu Edwardian New Providence Wharf Hotel, London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Radisson Blu Edwardian New Providence Wharf Hotel, London?
Many travelers enjoy visiting Tower of London (3.1 miles), Old Royal Naval College (1.6 miles), and HMS Belfast (3.3 miles).