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SO Quartier

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SO Quartier
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246 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Bispham, United Kingdom
Reviewed 1 week ago via mobile

Me and my girlfriend stayed here for our anniversary trip to London. Upon arrival I was told that I hadn't paid for our stay there... after showing booking numbers... bank transfers and after he called somebody, this was finally resolved after 15 minutes of waiting around.. I noticed i am not the only one to have suffered this, as it...

Thank benjcarroll
Blackpool, United Kingdom
Reviewed 1 week ago via mobile

This place is TERRIBLE... Broken bed A wardrobe that we couldn't use because it kept falling! A window that wouldn't close No bulb in the lamp Broken sink Terrible shower head No kitchen appliances RUDE STAFF!!! They accused us of not paying!!! ITS A DUMP

Thank gabriellabuckey15
Reviewed 2 weeks ago via mobile

My wife and I booked this apartment for a weekend at a Hyde park concert. The TA reviews at the time seemed good and the website portrayed the apartments as clean and basic. Well first of all we had to wait 3 hours for our room to be ready. We missed our restaurant reservation due to this and we were...

Thank TheMostin
Reviewed 4 weeks ago via mobile

Through Booking.com we booked 1 "luxury" room for 6 girls all coming away for my birthday, upon arrival we were told our room wasn't ready for us to check in so we left our luggage and headed out for a couple of hours, when we arrived back we were shocked and disgusted with what was coming next! A different receptionist...

2Thank Chloe L
Reviewed 4 weeks ago

Firstly, I was really disappointing with the sofa-bed, all the covering plastic was peeled off and also it was only one foot so it was totally unbalance and I could no sleep well there not even a night. Due to the fact that it was only one foot I could just lie on a tiny side of the sofa. Besides,...

1Thank Leila G
Whitehaven, United Kingdom
Reviewed October 28, 2016

The first receptionist was very helpful and friendly.. The room was a good size, and had all we needed, as long as we didn't need to cook with any pans!! No big deal. The size of the room for the price we paid was good value. Kilburn Park Road Tube Station a VERY leisurely ten minute walk to the apartment....

2Thank deedee878
Reviewed October 26, 2016 via mobile

We were booked into so Aparthottel pemberton gardens but upon arrival was informed there was a " maintainance" issue and was informed we would be transferred to so appartments Kilburn high street but I wasn't happy with the reviews. They made a phone call and informed me we had a free upgrade.The hotel paid the taxi to take me across...

Thank Linda S
A TripAdvisor Member
Level Contributor
1 review
4 helpful votes
Reviewed September 21, 2016 via mobile

This is the bed we had to sleep in. Window broke. Lid of salad box left in cutlery drawer. Lock on front door broke. Wires hanging down from telly. Photos of mattresses. Will be looking for my money back.

4Thank A TripAdvisor Member
Management response:

Dear guest, Thank you for taking the time to share your feedback with us. I am very regretful to read about your stay at So Quartier apartments. Please note that we place great focus on cleanliness standards and we will investigate why the service was not up to standards and what was the reason for this to happen. Please let...

London, United Kingdom
Reviewed September 21, 2016

I booked this place as I work in London Mon-Fri and wanted somewhere cheap and self-catering. The first week I had a deluxe room which was spacious. It was at the front of the hotel by the main road, and given how warm the room was I had to leave the windows open. There were lots of small defects with...

1Thank _hjc169
Dubai, United Arab Emirates
Reviewed September 20, 2016 via mobile

What we see in the pictures from their Ad (Booking.com: trip advisor etc.) are totally different from the actual. The place has so many defects such as window blinds, sofa, table drawers, cabinet handles from kitchen etc. Very old kitchenwares, towels and beddings. Good that beddings are still clean. Carpet in the lift is dirty and smell is not good....

2Thank Dennis A
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Room types
  • Kitchenette
  • Non-Smoking Rooms

Additional Information about SO Quartier

Address: 34A 36 Kilburn High Road, London NW6 5UA, England
Location: United Kingdom > England > London
Business Center with Internet Access Kitchenette Wheelchair access
Price Range: $28 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — SO Quartier 3.5*
Number of rooms: 50
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Also Known As:
So Quartier Hotel London
SO Quartier London, England
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Questions & Answers

Here's what travelers have asked, with answers from SO Quartier staff and other travelers.
3 questions
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Questions? Get answers from SO Quartier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The photos are not like the reality, sofa was broken.”
 of 5 bubbles 84leilag, 4 weeks ago | Read review
“Room 303 - if they fix the bedroom window!!”
 of 5 bubbles deedee878, Oct 28, 2016 | Read review
“Book elsewhere!”
  • Filthy mattress!
 of 5 bubbles 573helen, Aug 22, 2016 | Read review
“Rooms are basic but are advertised as luxury, misleading.”
 of 5 bubbles 295london, Jul 10, 2016 | Read review
“Excellent location”
 of 5 bubbles Azfar, Mar 23, 2016 | Read review
5 of 5
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