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SO Quartier

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SO Quartier
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237 Reviews from our TripAdvisor Community

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Showing 166: English reviews
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago via mobile

This is the bed we had to sleep in. Window broke. Lid of salad box left in cutlery drawer. Lock on front door broke. Wires hanging down from telly. Photos of mattresses. Will be looking for my money back.

Helpful?
1 Thank A TripAdvisor Member
Management response:

Dear guest, Thank you for taking the time to share your feedback with us. I am very regretful to read about your stay at So Quartier apartments. Please note that we place great focus on cleanliness standards and we will investigate why the service was not up to standards and what was the reason for this to happen. Please let... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I booked this place as I work in London Mon-Fri and wanted somewhere cheap and self-catering. The first week I had a deluxe room which was spacious. It was at the front of the hotel by the main road, and given how warm the room was I had to leave the windows open. There were lots of small defects with... More 

Helpful?
1 Thank _hjc169

Travelers are raving about these London hotels

Dubai, United Arab Emirates
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

What we see in the pictures from their Ad (Booking.com: trip advisor etc.) are totally different from the actual. The place has so many defects such as window blinds, sofa, table drawers, cabinet handles from kitchen etc. Very old kitchenwares, towels and beddings. Good that beddings are still clean. Carpet in the lift is dirty and smell is not good.... More 

Helpful?
2 Thank Dennis A
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Me and my 2 colleagues, after a long, hard day at work checked into what seemed to be , from the reception, a lovely, warm, clean and welcoming establishment. After checking in, we went up to Apartment 411, upon entering, we noticed that the smoke alarm in the kitchen was not working nor up to the relevant regulation standards. When... More 

Helpful?
Thank Kane R
New South Wales, Australia
Level Contributor
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

It was bad before I even got to the room. The room had been pre booked and paid for already, when I got to the front desk they couldn't find a booking and once they did they said the system says it has not been paid for and while is was trying to sort out the room there was a... More 

Helpful?
Thank dannykondrajian
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My partner and I visited here in March 2016 and I left a review at the time but I come back here every so often to see if there is any change but it disgusts me to see that people are still having to suffer this dump. PLEASE DO NOT STAY HERE. The good reviews must be fake accounts there... More 

Helpful?
2 Thank Megan J
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 22, 2016

When our team arrived, the booking had been messed up, meaning we had too few beds. The rooms smelled bad, were dirty, had awfully stained mattresses, the fridges were switched off, there were not enough sets of cutlery/crockery for the number of guests, and only two small pans with which to self-cater. One of our team was ignored twice when... More 

Helpful?
1 Thank 573helen
Haifa, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 11, 2016

Room small, no air conditioner , cannot open windows , broken curtain, weak up 5:30 with kigth in your face No cleaning or towels Electricity break Bad and lyer staff if you a very bad time in London GO AHEAD

Helpful?
1 Thank jabl0nka
Silvia G, Guest Relations Manager at SO Quartier, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are extremely sorry to read about your impression of So Quartier; however, we are also really surprised about it. Please note that there are different types of apartment in our hotel and I can guarantee you that they are all of a good... More 

Busto Arsizio, Italy
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed August 9, 2016 via mobile

The hotel is not expensive for london but there are reasons why. The small flat we stayed in had a kitchen we did not use without any tools whose handles detached when you opened the closets. In the tiny living room a big stain of white painting was on the wall. The bedroom had just One night table and an... More 

Helpful?
Thank kikkamosca
Silvia G, Guest Relations Manager at SO Quartier, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience with us. We are glad that you found our location handy, however we are sorry to read that you were not fully satisfied with your stay. We would like to reassure you that we indeed offer budget accommodations but with no mean to compromise on the... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 9, 2016 via mobile

The only good point for So Quartier is the location. Besides that everything else was a nightmarish experience for me and my family. Here's all the horrible things we encountered...A stench was evident the moment we walked into our room.. a fishy smell that lingered throughout the room......next, the bathroom shower head was broken n water gushed out from it.... More 

Helpful?
3 Thank Damuderan
Management response:

Dear guest, Thank you for taking the time to share your feedback with us. I am extremely sorry to read about your experience at So Quartier. I am grateful that you appreciate our location, on the other side I wish to apologize for all the inconveniences you faced here. We usually do not encounter these issues and we were very... More 

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Amenities

About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms

Additional Information about SO Quartier

Address: 34A 36 Kilburn High Road, London NW6 5UA, England
Location: United Kingdom > England > London
Amenities:
Business Center with Internet Access Kitchenette Wheelchair access
Price Range: $96 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — SO Quartier 3.5*
Number of rooms: 50
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Also Known As:
So Quartier Hotel London
SO Quartier London, England
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